My Blackberry Z10 is frozen, stuck at Finalizing device setup 100%

My Z10 re-started automatically this morning and since then has been stuck at 100% with the message 'Finalising Device Set Up'. I have tried re-booting many a times but no luck. I have searched the forum and all talk only about reseting to factory setting. I will lose all the holiday pictures taken since the last backup if I do it and I don't want to restore unless there is no other option. OS: V10 Thanks

I have now tried factory restore as well using blackberry link. Though link recognises my device, it comes with the following message when I try the restore Software update encountered an errorA connection to the device could not be established. Please ensure that the device is properly connected to the cradle or USB cable and the cradle or USB is connected securely to your computer. Also ensure that the device has completed any startup operations. Then run the Application Loader Wizard again. Completely stuck, don't know what else to do Thanks

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