My Blackberry Z10 restarting itself & also having Network Problems

Hi Guys,
I have been using Blackberry Z10 for +/- 16 months now and I was happy with it from the beginning but as time goes on, it's frustrating me a lot as a result I sometimes question myself if I ever made the best decision for choosing "Blackberry" than other Cellphone Manufactures like Samsung or iPhone.
My Handset is running the latest OS Version: 10.2.1.3247 and I always update or upgrade it as soon as there's new release hoping that it will improve but that doesn't seem to help either. To add more salt on the wound, it keeps having Network problems during the night and weekends and I would much appreciate it if this problem could be resolved ASAP.
Frustrated Customer,
Z. Matu

OK, I was having a very similar problem, and I had never done a security wipe since owning the phone. So, doing a security wipe cleared the issue up for me 99%. Once in a great while I will still get a restart. But it's very, very infrequent.
I know it can be a pain doing a security wipe, because it basically resets your phone (without effecting the OS) as if new -- but that means removing all your contacts, messages etc. So, be sure to back it up if you try it.
Also, be sure your battery isn't loose in the housing. I also has this issue (and it caused random restarts) so cut a tiny piece of a business card and shimmed the battery on the side opposite the contacts. Shimming the battery would be a simple fix, if it worked.  So, maybe you'd want to try that first. 

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    4/20/08 1:55:22 AM org.ntp.ntpd[14] Error : nodename nor servname provided, or not known
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