My blackbeyy does not browse

My black berry torch 2 does not connect with my bis, but it makes call and receive calls. If I put my sim in another fone, it would connect to d bis of d other fone. The only internet application that works is my web browser.. In short words its not registering to my wireless network. What can I do? Pls I need help

abaidaboss wrote:
It still did not work..
I'm not surprised...consider...
abaidaboss wrote:
I tried registering my device using my email, buy there was no reply.
I see nothing in the instructions I provided to you that uses email in any way for the registration process. So, I honestly have no idea what you actually did, but from what you describe, it does NOT sound like you did what the instructions state.
abaidaboss wrote:
On the service book menu, there was nothing like send or accept service book. All I saw was view, delete, switch application and close.
Again, from that description, it does not sound like you are in the place that the instructions guide you to, so I have no idea what you actually were looking at. Further, there are multiple methods listed in the KB for sending the Service Books...did you try more than one? Further still, as I noted above, proceeding to Step 2 without the proper completion of Step 1 is useless anyway.
abaidaboss wrote:
Somone told me there r some blackberries(re furbish) that does not connect to bis is that true?
I've no idea about that...there are several reasons that a BB may not connect to BIS, but I can't guess which applies to you. Consider:
BBs reported as lost or stolen cannot connect to BIS
BBs that are not fully compatible with the carrier network for automatic HRT registration and automatic Service Book delivery cannot automatically connect to BIS
BBs that are broken somehow may not be able to attach to BIS
A BB with an IT Policy on board could be blocked from attaching to BIS
Those are the reasons I can quickly think of...there likely are more reasons, but I have no information concerning what you were told, at least not in such a "generic" sense.
So, since Step 1 did not result properly, what happens is you fall out of the process...which drops you down to the end...contacting your service provider for formal support.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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[[Fix problems connecting to websites after updating Firefox]]

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Hello there,
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•TenFourFox:
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the older Macs as noted above (and when available) had a cost of about
$20 per each. There may be an additional shipping fee, but still if you can
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edited

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