My blue vertical navigation bar drops to bottom of the page

I use the latest edition of Firefox together with windows XP. The problem happens when I use Firefox, Google or Chrome to access a web site or email. The page being viewed drops to the end and I cannot use the navigation bar to return to my original place. I have used CCleaner to clear unwanted files. Sometimes this works for a limited period. I would be grateful for any assistance that you may be able to give me. Thanks.

Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.org/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

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