My bluetooth device has been disabled and no longer appears

My HPPavillion g7 Notebook PC Product #LW324UA#ABA
has not shown the Bluetooth icon since the Windows 7 Home Premuim took effect and I have tried to follow the directions in the HP website and still nothing works any ideas?
Angelique Wiles

Hi G.Iphone.5,
Here is an article that has information and links to the iPhone troubleshooting assistant that I would recommend going through for this article:
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
The main step I would try is this:
Check USB connections. iOS devices require USB 2.0 to function properly. If you are not sure if your Mac has USB 2.0 ports, refer to the computer's specifications. Disconnect other USB devices, and connect your device directly to a USB port on your Mac.
Take care!
- Ari

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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
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