My bluetooth " in my car no longer plays my MUSIC or my Audible

HELP !!!
It’s not like we are working with Samsun here. They should have thought it out fixed all the bugs then went ahead. I am...... ******!  My 3 week old Volkswagen Tiguan no longer plays my MUSIC nor my Audible. Its so not ok. This is a breach of contract. I am told by apple you don’t have to update but my carrier said just the opposite our phones will not work without the updates...
Apple get you crap together, I had such respect you. You have let a lot of apple fans down.
A very ****** ex Apple Fan

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
iOS: How to back up your data and set up as a new device
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

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    I'm having a similar problem.
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