My bluetooth keyboard won't stay connected. I have to hold the power button to type

wireless keyboard says connected then connection lost. All I did was replace the batteries when the old ones died. Now I have to hold the power button just to type. Seems like a hardware problem not preferences. Any clues?

Hello:
Try resetting the PRAM and SMC.
Then delete a preference file (com.apple.bluetooth.plist) and restart.
Barry

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My IPhone 4 won't turn on , I have tried holding the power button , the home button for 20 secs and it won't work , tried putting it into DFU mode and nothings happened , last night I updated it to 6.0.1 since then it hasn' t turned on , what should I do?

My IPhone 4 won't turn on , I have tried holding the power button , the home button for 20 secs and it won't work , tried putting it into DFU mode and nothings happened , last night I updated it to 6.0.1 since then it hasn' t turned on , what should I do?

I suggest charging it for several hours, then trying again.

I am trying to get my Dad's computer to turn on. It's a 17" IMac that was bought around 2007. Today it just won't turn on. When u hold the power button down, the white light comes on in the lower right hand of the computer but screen stays dark.

It have tried pulling cord out if the computer and then plugging it back ...it still won't turn on. Pls help...next step

Try using the resetting SMC procedure
http://support.apple.com/kb/HT3964
You may have done something similar already, but do it precisely as described. You should disconnect ALL peripheral devices, except for Apple keyboard and mouse.
Also, when you plug it back in, if the iMac is currently plugged into an old (or overcrowded) power strip (surge suppressor), try connecting it directly to a wall outlet by itself.

Hi, I have a problem with my Macbook, whenever I close the lid, it sleeps normally, but then, when I open it, it turns on for about a 1/2 second then shuts down. Then, when turning it on, I have to hold the power button, or it stays off. Please help!

My Macbook shuts down when I put it to sleep.

I would try each of these in order seeing if the problem is solved after each:
1. Resetting your Mac's PRAM and NVRAM and Intel-based Macs: Resetting the System Management Controller (SMC).
2. Boot into Safe Mode, then reboot normally.
3. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
4. Reinstall OS X without erasing the drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.

My sons iPod touch stopped working, it won't charge in a docking station and the computer/itunes won't recognize it when connected. We have tried holding the power and home button at the same time for several seconds, and the screen still stays black

My sons iPod touch stopped working, it won't charge in a docking station and the computer/itunes won't recognize it when connected. We have tried holding the power and home button at the same time for several seconds, and the screen still stays black. Thanks!

Hello skdog I possibly think your ipod touch is black because it has not charged. If your dock is broken it might just mean the dock will be broken and so might be the USB port. You should see an Apple shop nearby and hand it over and see what they can do. I hope this information works!

My ipad will not start. It is 1 year old...I have tried holding the two buttons and nothing..I have it connected to my desktop and it will make a ding noise but nothing comes up on the screen.

My ipad will not start. It is 1 year old...I have tried holding the two buttons and nothing..I have it connected to my desktop and it will make a ding noise but nothing comes up on the screen.

Frozen or unresponsive iPad
Resolve these most common issues:
    •    Display remains black or blank
    •    Touch screen not responding
    •    Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
 Cheers, Tom

Everytime I start up my Mac mini I'll be able to use it only for a little while then the beach ball appears and it won't let me do anything I have to keep forcing it to turn off by holding the power button can someone help me?

I have no external devices connected to my Mac mini but still everytime I use it after about half hour to an hour in whatever I'm using wether it's the Internet or iPhoto or iTunes the beach ball appears and I cannot get it to stop I always have to press and hold the power button and force it to switch off I then do a safe reboot and it starts up again fine but same thing again after a certain amount of time it will freeze. I have also had on some occasions a bright white screen with a folder and a flashing question mark appear but it's not because of any external devices as they have all been removed please can someone help me as I have no idea why this keeps happening to my computer and I'm worried that there's something seriously wrong it's only about 6 months old and I have no experience in dealing with computers ??

EtreCheck version: 2.1.8 (121)
Report generated 13 February 2015 15:33:46 GMT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    Mac mini (Late 2012) (Technical Specifications)
    Mac mini - model: Macmini6,1
    1 2.5 GHz Intel Core i5 CPU: 2-core
    4 GB RAM Upgradeable
        BANK 0/DIMM0
            2 GB DDR3 1600 MHz ok
        BANK 1/DIMM0
            2 GB DDR3 1600 MHz ok
    Bluetooth: Good - Handoff/Airdrop2 supported
    Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
    Intel HD Graphics 4000
        LG TV spdisplays_1080p
System Software: ℹ️
    OS X 10.10.2 (14C109) - Time since boot: 0:11:35
Disk Information: ℹ️
    APPLE HDD ST500LM012 disk0 : (500.11 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Macintosh HD (disk0s2) / : 499.25 GB (398.54 GB free)
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
    Apple Inc. BRCM20702 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple, Inc. IR Receiver
Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
Configuration files: ℹ️
    /etc/sysctl.conf - Exists
Gatekeeper: ℹ️
    Mac App Store and identified developers
Kernel Extensions: ℹ️
        /Applications/AVG AntiVirus.app
    [loaded]    com.avg.Antivirus.OnAccess.kext (2015.0 - SDK 10.8) [Click for support]
Launch Agents: ℹ️
    [running]    com.avg.Antivirus.gui.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [running]    com.avg.Antivirus.infosd.plist [Click for support]
    [running]    com.avg.Antivirus.services.plist [Click for support]
User Login Items: ℹ️
    iTunesHelper    Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins: ℹ️
    Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
    FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
    Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    Default Browser: Version: 600 - SDK 10.10
3rd Party Preference Panes: ℹ️
    Flash Player [Click for support]
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    Time Machine not configured!
Top Processes by CPU: ℹ️
         5%    WindowServer
         1%    AVG
         0%    AppleSpell
         0%    fontd
         0%    cloudpaird
Top Processes by Memory: ℹ️
    215 MB    com.apple.WebKit.WebContent
    125 MB    avgd
    107 MB    Safari
    90 MB    Messages
    69 MB    WindowServer
Virtual Memory Information: ℹ️
    171 MB    Free RAM
    1.68 GB    Active RAM
    1.53 GB    Inactive RAM
    637 MB    Wired RAM
    1.34 GB    Page-ins
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My MacBook Pro 13in Mid-2010 won't start unless I hold the power button for about 10 seconds! Help Please!

Hello.
I have a MacBook Pro 13-inch (mid-2010):
Processor: 2.66GHz Intel Core 2 Duo
Memory: 4GB 1067 Mhz DDR3
Running Mac OS X 10.7.2
Yesterday I opened my computer (was sleeping as usual) and the screen just flasehed white and the computer powered off. The magnetic electricity thingy was connected and was green, so it was fully charged, and connected to the electricity.
Since it powered off, I tried turning it on again, and again, one second after starting to boot up, screen flashed white and the computer powered off.
I read somewhere I should hold down the power button longer, so I did, and it booted up. That's why I am able to write this. But every time I turn it off or put it to sleep, it does the same thing when I boot up.
If I don't hold the power button for 10 seconds or so, the computer won't work.
Then today, I did a backup of my entie hard drive, just in case. Later, I started using Excel, and about 1 hour after I was on it, suddenly it got really slow. Like I would click on a program like Safari, and it would take over 30-45 secs to start and be ready. And my computer is usually really fast!
I went on the Internet again, started in safe mode, boot up with option+command+P+R to reset PRAM, and nothing worked. Then suddenly on one turn-off/turn-on (since I can't restart because the computer only starts if I hold the power button for 10 seconds), again it is working at normal speed.
What can this be? Any ideas?
I really appreciate your time and help in advance
Gaby

GabyBA wrote:
I forgot to say I had already tried that as well. Just in case, I just tried it again and there was no change :S
Are you running the Apple-supplied RAM? Have you run Apple Hardware Test? I don't know what else you've tried, but this may be time to do a fresh install of Lion if you have not done so since installing Lion.

HT3302 My Ipod touch 8gb will not turn back on no matter what i do i have tried just the power button, the power button and home button, and connecting it to the computer and the battery wasn't close to being dead non of them work what do i do?

My Ipod touch 8gb will not turn back on no matter what i do i have tried just the power button, the power button and home button, and connecting it to the computer and the battery wasn't close to being dead non of them work what do i do?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Imac won't shut down, blue screen with spinig wheel is on and computer never shuts until I hold the power button down and shut it manualy..

Imac won't shut down,
blue screen with spinig wheel is on and computer never shuts until I hold the power button down and shut it manualy..

This is the instruction article for Intel-based Macs:
http://support.apple.com/kb/HT3964
Your profile does not indicate the type of Mac you are using.
Barry

My macbook pro won't sleep - if I select sleep it does so initially, then the disc-drive appears to kick in and it comes back to life. It also won't turn off (again, the disc drive kicks in) unless you hold the power-button down for a long period.

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Hi a,
Try an SMC Reset: http://support.apple.com/kb/HT3964

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~Lyssa

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