My bookmarks are gone, I can not create new bookmarks, I cannot navigate using the back button

I am running Mac OSX 10.5.8 and Firefox 3.6.13. Yesterday, after I had been on the internet multiple times, I opened Firefox and my Booksmarks toolbar and navigation toolbar were both empty. My booksmarks don't exist when I open the Organize Bookmarks window. My history is also gone. I cannot navigate using the backbutton. I restarted Firefox and there was no change; restarted my MacBook had no effect. I searched for similar problems and tried opening Tools > Add Ons> Extensions, but there is nothing on that screen, and the 'Find updates' button can not be clicked. It is not keeping me logged into pages that I have been previously logged into, but it does remember passwords. If there are other problems, I have not encountered them yet.

This can be a problem with the file places.sqlite that stores the bookmarks and the history.
* http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox

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I can not create new bookmarks. New bookmarks don't show up in my bookmarks list.

i have a list of about 20 bookmarks but i can not add new bookmarks to it.

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.
* http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox

My bookmarks are gone and i cant save new ones. how do i get them back

all my bookmarks and history for this month are gone. everything else works. just need my bookmarks back

See [[lost bookmarks]] for details about how to recover them.
In you case this may be due to the file that stores bookmarks being damaged, for details on that see http://kb.mozillazine.org/Locked_or_damaged_places.sqlite

Updated Mac Air to Mountain Lion and now I can not create new email in Hot Mail

Updated Mac Air to Mountain Lion and now I can not create new email in Hot Mail

Greetings,
What you posted is rather vague. By doesn't work do you mean the applications don't open at all or are you getting a message stating that your product needs activation? If it's product activation then that is something that Microsoft will have to assist you with. If your problem is that the applications simply won't open you may have to uninstall and reinstall Office again. This is common on the Windows platform too. Rarely when you upgrade to a new OS Office sometimes has an issue with the upgrade and won't open correctly. I would suggest merely uninstalling and reinstalling. Nine times out of ten that helps.

Good afternoon. Product Adobe Muse serial number requests. What to do? I paid for a month, but I work in the trial version. If you can not make out, it will no longer use the services.

Good afternoon. Product Adobe Muse serial number requests. What to do? I paid for a month, but I work in the trial version. If you can not make out, it will no longer use the services.

There are many threads on same topic, please follow the suggestion mentioned here :
https://forums.adobe.com/message/6486790#6486790
Thanks,
Sanjit

Safari why can I not use the back button

Hi;
Ever since I upgraded tp Mountain Lion I cannot use the back button to return to an previous website.
It seems I can only use the back button if I am going back within the current web site.
In other words:
I am in website A and go to a website B (home Page) and in website B I open another page, when I hit the back button it will go back to the home page of website B BUT then the back button is gray and no longer allows to to go back to the website A.
Yes, there are tabs that have web pages but they are shortened.
Thanks
Greg

Thanks, Not sure why when I got mountain lion it dropped it.
Thanks again
Greg

My back button and refresh button and my yahoo tool bar are dimmed a lot when I open up firefox. So as a result, I cannot use the back button nor my refresh button AND my yahoo toolbar disappears a lot. I have tried to get on your chat session but it is a

<blockquote>Locked by Moderator as a duplicate/re-post.
Please continue the discussion in this thread: [/forum/1/688252]
Thanks - c</blockquote>
== Issue
==
I have another kind of problem with Firefox
== Description
==
My back button and refresh button and my yahoo tool bar are dimmed a lot when I open up firefox. So as a result, I cannot use the back button nor my refresh button AND my yahoo toolbar disappears a lot. I have tried to get on your chat session but it is always closed. I need one on one help. Please reply with resolution.
== This happened
==
Every time Firefox opened
== two or three months ago
==
== Firefox version
==
3.6.3
== Operating system
==
Windows XP
== User Agent
==
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.3) Gecko/20100401 (BT-canvas) Firefox/3.6.3 GTB7.0 (.NET CLR 3.5.30729)
== Plugins installed
==
*-npdnu
*npdnupdater2
*Coupons, Inc. Coupon Printer DLL
*Coupons, Inc. Coupon Printer Plugin
*The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
*6.0.12.448
*RealPlayer(tm) LiveConnect-Enabled Plug-In
*RealJukebox Netscape Plugin
*Default Plug-in
*Adobe PDF Plug-In For Firefox and Netscape "9.3.2"
*BrowserPlus -- Improve your browser! -- http://browserplus.yahoo.com/
*Shockwave Flash 10.0 r45
*Yahoo Application State Plugin version 1.0.0.7
*3.0.50106.0
*My Web Search Plugin Stub for 32-bit Windows
*Google Updater pluginhttp://pack.google.com/
*Google Update
*Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers
*Npdsplay dll

* If the menu bar is hidden then press and hold the Alt key down, that should make the Menu bar appear (Firefox 3.6 on Windows) (see [[Menu bar is missing]]).
* Make sure that you have the ''Navigation Toolbar'' and other toolbars visible: View > Toolbars .
* If items are missing then see if you can find them in the View > Toolbars > Customize window.
* If you see the item in the Customize window then drag it back from the Customize window to the Navigation toolbar.
* If you do not see that item then click the Restore Default Set button in the View > Toolbars > Customize window.
See also [[Back and forward or other toolbar buttons are missing]] and [[Navigation Toolbar items]]
See http://kb.mozillazine.org/Toolbar_customization

Visual Adminstrator: can not create new users

Hi,
I've got a problem with my "Sneak Preview SAP NetWeaver 04 - Full Java Edition with Web AS Java 6.40, MaxDB, and Developer Studio" (NW04 SP15) installation. Whenever I start the visual administrator I can not create a new user. All buttons excepting the Refresh Button are disabled.
If I use the web (http://..../useradmin) I can create new users.
Now I want to change Security Policies in the Visual Administrator. But the problem is the same.
Does anyone know any solution?
Best Regards,
tobi

Hi Tobias,
In VA => Security Provider there is a change button ("pencil") in the top of the right frame. You should enable other buttons by clicking this one.
Regards,
Mike

My MACBOOK Pro turned out to be Snow Leopard, and later upgraded to LION. And update the EFI, I would like to replace the Snow Leopard, EFI can not boot, how do? How to use the Snow Leopard install disk to reduce EFI?

My MACBOOK Pro turned out to be Snow Leopard, and later upgraded toLION. And update the EFI, I would like to replace the Snow Leopard, EFIcan not boot, how do? How to use the Snow Leopard install disk to reduce EFI?

Do you mean some of your software does not work in Lion? Do you want to return to using Snow Leopard? If so, then do this:
Downgrade Lion to Snow Leopard
1. Boot from your Snow Leopard Installer Disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID then click on the OK button. Click on the Partition button and wait until the process has completed.
4. Quit DU and return to the installer. Install Snow Leopard.
This will erase the whole drive so be sure to backup your files if you don't have a backup already. If you have performed a TM backup using Lion be aware that you cannot restore from that backup in Snow Leopard (see below.) I suggest you make a separate backup using Carbon Copy Cloner 3.4.1.
If you have Snow Leopard Time Machine backups, do a full system restore per #14 in Time Machine - Frequently Asked Questions. If you have subsequent backups from Lion, you can restore newer items selectively, via the "Star Wars" display, per #15 there, but be careful; some Snow Leopard apps may not work with the Lion files.

I can not rotate my iPad and I have checked the lock button on the side. Any ideas

I can not rotate my iPad and I have checked the button on the side. Any ideas

Double-tap the home button and then swipe it to the right. Along with music and brightness controls, there will be a button with an arrow in a circle. If there's a lock in the middle, tap it.

After last maverick update macbook pro can't be shut down anymore - only by using the power button

Hello!
I hope that someone can help: after the last Maverick update I can't shut down the computer anymore - or restart. I need to use the power button. Furthermore several apps don't close when they are supposed to be closed - I always have to check with Force Quit. I could live with that, but not being able to shut down or restart the Mac is more than tiresome. Can anybody help?

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter "BOOT_TIME" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Note the timestamps of the BOOT_TIME log messages, which refer to the times when the system was started. Now clear the search box and scroll back in the log to the last boot time when you had the problem. Select the messages logged before the boot, during the time something abnormal was happening. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
For example, if the system was unresponsive or was failing to shut down for three minutes before you forced a restart, post the messages timestamped within three minutes before the boot time, not after. Please include the BOOT_TIME message at the end of the log extract—not at the beginning.
If there are long runs of repeated messages, please post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Some private information, such as your name, may appear in the log. Anonymize before posting.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Step 2
In the Console window, select
          DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A crash report has a name that begins with the name of the crashed process and ends in ".crash". A panic report has a name that begins with "Kernel" and ends in ".panic". A shutdown stall report has a name that ends in ".shutdownstall". Select the most recent of each, if any. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot. It's possible that none of these reports exists.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash or panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

Certain websites are being automatically redirected to another unwanted page repeatedly even if I use the back button

The last 12 hours or so when I've visited certain (reputable!) websites, as soon as a page has loaded I've been redirected to some random other site (usually some Mens Health or Weight Loss Secret crap). When I hit the back button the exact same thing happens. I've checked my Firefox add-ons and I've got nothing dodgy, I'm on a Macbook so I don't think it's a virus. I'm pretty computer illiterate so simple answers would be lovely, thanks

There are viruses for the Mac, of course, but a bad add-on seems more likely...
Could you test those pages in Firefox's Safe Mode? That's a standard diagnostic tool to deactivate extensions, hardware acceleration, and some other advanced features of Firefox. More info: [[Troubleshoot Firefox issues using Safe Mode]].
You can restart Firefox in Safe Mode using either:
* "3-bar" menu button > "?" button > Restart with Add-ons Disabled
* Help menu > Restart with Add-ons Disabled
Not all add-ons are disabled: Flash and other plugins still run
After Firefox shuts down, a small dialog should appear. Click "Start in Safe Mode" (''not'' Reset).
Any difference?
If Firefox works better but none of the extensions look suspicious to you, do you want to post a list of them for review? A relatively easy way to extract them is as follows:
Open the support information page using either
* "3-bar" menu button > "?" button > Troubleshooting Information
* (menu bar) Help > Troubleshooting Information
* type or paste about:support in the address bar and press Enter
In the upper left corner, click the Copy text to clipboard button. Then start a new reply to this thread and paste in the result. The Extensions are the second block of information. If you scroll down to "Important Modified Preferences", you can delete from there to the end.
Also, could you check that no unusual connection settings have been entered into Firefox?
"3-bar" menu button (or Firefox menu) > Preferences > Advanced > Network mini-tab > "Settings" button
Normally "Use system proxy settings" is selected, but you also could try "No proxy" to see whether that works any better.

On certain websites, my own, that use flash the pages do not work if you use the back button in the browser. They have to be refreshed before any of the links will work again. Very frustrating.

When I am browsing my own sites (2 of them) which are built in Flash, everything is fine following the links on the pages. But if I hit the back button in the browser, the pages freeze up and none of the links work anymore. If I refresh the page, then the links work fine.
This does not happen on Safari as after pressing the browser back button, all is well.

Dear jscher2000, thank you for your response! I'm running 16.01 version, so the 3.6.20 version isn't the correct one. I've updated it yesterday.
I also have to mention that today everything seems to work just fine! :) I don't experience the problems anymore and all links work again just normally, eventhough I'm logged into Facebook account. Maybe it was just a temporary bug.
I couldn't say what was the reason to that solution, but I'm glad there aren't problems anymore with Mozilla.
Thank you again and best regards,
Nina

When I open Firefox to my home page then go to a secomd page firefox does not remember my home page when I try to go back to my home page by using the back button

When I open up Firefox it goes to my home page, then I surf the web but when I go the the back button it shows my history but not my home page (or the first page I went to).

Do you get the same two tabs when you launch a new window (Command+n) or only at startup?
You may want to check your extensions in case something snuck in. You can review and disable those on the Add-ons page. Either:
* Command+Shift+a
* "3-bar" menu button (or Tools menu) > Add-ons
In the left column, click Extensions. Then, if in doubt, disable.
Usually a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.
Does that shut down the extra page?

I can't use the BACK button to get back to Google after visiting some websites.

If I use certain web pages, I can't get back to my Google search after I finish. The BACK button says the page expired, and that I should ask the site to send the page again. I do not want to see that page, but just step past it to the page before it.
There should be a way to tell Firefox that I don't really want to see that page again, but just to keep going back to the page before that.
This usually happens on pages with forms.
Some other pages actually destroy my BACK button history when they start. How can I prevent this? I have often seen another page I wanted to go to next in the search, and then the page I went to first erased my BACK button list. Then, when I went to search again, I couldn't find the other page.

Try http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox

My bookmarks are gone, I can not create new bookmarks, I cannot navigate using the back button

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