My boyfriend bought a 2nd gen ipod nano at a garage sale and can't get it to turn on or unlock. I shows the apple icon and a ipod with a cone shape next to it. I do we get this to work?

My boyfriend bought a ipod nano 2nd generation and can't get it to work and it only shows apple icon and an ipod with a triangle next to it. Says to see apple.com/support/ipod. Can anyone help to figure out what we need to do to get this working.  Thank you

I think it needs to be charged. Try keeping it connected to the computer for some time. Then disconnect and connect again. And I hope you have itunes installed in the PC as the iPod can be synced only with that. Here's the link to download itunes http://www.apple.com/itunes/
Also check the apple site for further syncing info.

Similar Messages

  • Help! My ipod touch just shows the apple icon and will not respond. Have tried reset and down load.  what next?

    Help, my ipod touch froze up, it showes the apple icon only, tried to restore and download but nothing.

    Try here:
    iOS: Not responding or does not turn on

  • My iPod Classic is seen by Windows but not by iTunes.  I have reset it, gone to disk mode and it won't show up in iTunes.  There appears to be music on it in a file called MUSICSAVE.  How can I get this to work with iTunes again?

    My iPod Classic is seen by Windows but not by iTunes.  I have reset it, gone to disk mode and it won't show up in iTunes.  There appears to be music on it in a file called MUSICSAVE.  How can I get this to work with iTunes again?

    1. Update iTunes to the latest version. Plug in your iPod. If iTunes still can't recognize it, then in iTunes in the top left corner click help> run diagnostics. On the box that comes up, check the last two things. Click next and it should identify your iPod.
    2. Click on your windows start menu. Type in "services". Click on it and when it pops up, on the bottom of it click on "standard". Now Scroll down to find "Apple Mobile Device" Right click it when you see it and click on "Start". When it has started, close iTunes and replug in your iPod and it should show up.
    3. Check the USB cable
    4 Verify that Apple Mobile Device Support is installed
    5. Restart the Apple Mobile Device Service and verify that the Apple Mobile Device USB Driver is installed.
    6. If you just want to add some photos, songs and movies from computer to your devices, you can use an iTunes alternative to do the job
    7. Check for third-party software conflicts.
    <Link Edited By Host>

  • My 3rd generation ipod is not charging, it keeps p showing the apple icon when charging???? help?

    my 3rd generation ipod is not charging, it keeps p showing the apple icon when charging???? help?

    Maybe:
    Restore loop (being prompted to restore again after a restore successfully completes)
    Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
    Next try placing in DFU mode and then restoring.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    Then try restoring on another computer.
    Last, make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • My ipod all of a sudden blacked out and now it only shows the apple icon. When i press the on/off or home button it still remains with the apple icon. I tried plugging it to my lap top and going to i tunes but it says there is an error in the device

    I was looking through my pictures and when i tapped to see a specific one my ipod blacked out. Now the screen only shows the apple icon and I cant go anywhere. I tried preshing the on/off and home button but it won't work. I even pressed both at the same time for 10 seconds and still nothing... I connected it to my lap top and went to my itunes account but it tells me that the device that i just plugged in has an error. I already tried plugging it back in several times and it still won't work. I don't know what else to do. I havn't had it for a whole year yet so its still insured to the apple company right? at least thats what I heard

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My ipod is only showing the Apple Icon and wont turn on past that. It also won't connect to my computer so I can't restore it. What Should I do? Should I go to an Apple store and have them take a look at it?

    I don't know what to do. It is only showing the apple icon. I've tried turning it on and off and it just stays on the icon. It also wont connect to my computer so I can;t restore it like I have been told to do. So should I take it into an apple store? Or is it a lost cause..??

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • Airplay Issue on 2nd Gen Ipod with Apple TV

    I recently did the upgrade for the new Apple TV. Since that upgrade, my 2nd generation iPod running iOS 4.2 will not stream video to the apple tv. The video won't even start up. However, I can stream audio fine. This all worked fine prior to the Apple TV upgrade. Any one else see this issue?

    You guys are right, I meant Apple TV 4.2....
    I was able to stream video on my 2nd Gen Ipod Touch(1.4.2) prior to the Apple TV 4.2 upgrade. I was able to stream youtube and my videos that I had stored on my ipod. These were not 3rd party video's. They were all videos that I converted to mov and transfered to itunes and then to my iPod. This WORKED perfectly fine prior to the Apple TV upgrade. It is as though this new AppleTV 4.2 upgrade made me lose this functionality to stream video. Mr. Prime Minister, this did work!
    I am just wondering if anyone else has seen this issue. I can stream video from my iMac through itunes to my apple tv without a problem. It is just the iPod that seems to be not working.

  • I've just bought a 2nd hand iMac running 10.7.5 but I can't get my HP Laserjet 2200DN up and running. The Applications Printers doesn't have an HP driver

    I've just bought a reconditioned iMac running OSX 10.7.5 but I can't get my HP Laserjet 2200DN printer up and running. I used a Firewire cable to transfer all my stuff over to the iMac from a Power PC G5. However, the printer driver disappeared. The Print & Scan pane in System Preferences is now empty and when I press the + to add a printer the Add Printer pane has nothing in it either. Apple says os 10.7.5 already has printer software installled, but not on my iMac. It says in its list of compatible printers that it supports HP Laserjet 2200 (is absence of the 'DN' suffx siginifcant?) Apple also says to use Software Update to check if software is needed. Manual downloading from Apple, who say they've taken over from HP for this software doesnt' work either - I get a two-part download, one file is an unopenable '.dmg' document and the other is a '.dmg.part' document, similarly unopenable. I'm completely stumped. The HP Laserjet 2200DN is an excellent printer that serves all my needs but I'm beginning to think it may be too old for the iMac, but I sincerely hope not. Anybody out there with workable advice about how to solve this issue? I'd love to hear from you.
    Alex Carr

    Firstly, in Safari you will find a button on the right side of the toolbar: note the downward pointing arrow. If you click on that you will get the download progress bar.
    I don't know what may be the problem with getting the driver working. I suggest you open Print & Scan preferences. CTRL- or RIGHT-click anywhere in the blank Printers list and click on the "Reset printing system" item in the context menu.
    Assuming you have installed the printer drivers you downloaded by running the installer that appears after you mount the .dmg file, click on the Add [+] button to Add a printer. A window should open with your printer listed, hopefully (the printer must be turned on and already connected to the computer. Do a direct connection while getting this configuration set up.) Select the printer. Now, if the driver model name does not appear in the "Use:" dropdown menu, you will need to look for it in the list of available drivers. Once found, select it, then click on the Add button.

  • HT201210 the screen on my ipod touch will only show the apple icon it will not turn all the way on

    the screen on my ipod touch only shows the apple logo.it will not shut off or turn all the way on and when plugged into itunes it will not allow the newest update

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • HT2101 My IPOD touch just died. It only shows the apple icon. What can I do?

    I was trying to upload a change to an app and my IPOD died. It shows the Apple logo and notheing else

    Hello Tolhurst,
    We have an iPod Touch assistant that should be helpful in getting your iPod Touch working again.
    Frozen or unresponsive iPod touch
    http://www.apple.com/support/ipodtouch/assistant/ipodtouch/
    If you continue to have trouble getting the iPod Touch working again, I'd recommend putting the device into recovery mode and attempting a restore that way.
    iOS: Unable to update or restore
    http://support.apple.com/kb/HT1808
    Cheers,
    Allen

  • 2nd Gen iPod with Vertical Screen Lines

    I've got a 2g iPod (10 gig) that has vertical lines in the screen that no longer work. This a monochrome lcd so I figured that it was a faulty connection between the board and the glass. So I opened my iPod to investigate. there's a plastic ribbon connector sheet with embeded metal connectors that go from the main board to the screen. It looks like pressure from the click wheel's outer ring has stressed the 'wires' in the plastic sheet.
    The ribbon connector is folded into a Z shape going from the bottom of the screen to the PCB. If I push up (as in from the bottom toward the firewire port) on the fold in the connection ant the bottom of the screen, all my screen lines, one by one, quickly jump into action and begin functioning normally. However I haven't found a way to make this permanent. I don't expect there's any way to replace the plastic connector. I think the more I move it the more stressed and broken the wires will become.
    Has anyone ever fixed an iPod with this problem. Any experience with fixing or working around this type of ribbon connector problem?
    I'll be working on it tonight but I want to see if anyone has any suggestions.

    Well I decided it's definitely a manufacturing error. Every time the menu button is pressed it pushes down the connector a fraction of a milimeter. The button has a small shroud like protrusion. While I can press the wire in and regain my missing lines temporarily, it's clear that doing so further damages the wires. Apparently there's no way to hold the wire in place with pressure because the menu button is in the way (nothing can fit between them).
    Anyway I can only see 2 lines of the bite of the apple when my iPod starts up. I fully expect that this will only get worse. Any help, history or suggestions are welcome.

  • Is it possible to charge the 2nd gen Ipod with a nook HD charger?

    My Ipod battery died and I don't have a charger, but I do have a nook HD charger that looks exactly like the Ipod charger. on the adapter it says:
    Input: 100-240V-50/60Hz 0.40A
    Output: 5.1V=2A. So is it possible?

    I have the regular Nook Tablet but one of my family members bought me the wrong charger but from experience with nooks the charger works fine because its brand new. And I tried it with the wall charger and nothing showed up so I'm going to try it using the computer USB.

  • I bought a 2nd gen ipod touch without software over the internet, i cannot use any apps as i need the latest version of iOS and i don't know how to get this. Please help.

    please help

    decy95 wrote:
    When I clicked 'check for update' it just says that 2.2.1 is the current version
    It will - until you purchase iOS 3.
    Follow the link that stedman provided, and on that page, instead of choosing the link to iOS4, choose Purchase the iOS 3.1 Software Update directly from the iTunes Store. When you choose it, iTunes will open to the store and page for buying (purchasing) the update. It doesn't cost much (a few dollars although I cannot recall precisely) and it is the only way to update from you current iOS version. Once you do that, a further update to iOS 4.2.1 is free. That particular update may occur straight away, I don't know.
    By the way, iOS 4.2.1 is as high as the 2nd generation Touch can go, but don't let that put you off. I have one and although I cannot install the BBC iPlayer (because it requires iOS 5) there are many Apps that work perfectly well with iOS 4.2.1.
    decy95:
    I've just read the another discussion (to which you contributed), in which Illaass suggests that you may have a 1st generation Touch. If that is so, then your iPod will only be able to update to iOS 3.1.3. This will still need to be purchased, but be aware that many Apps require iOS 4 or higher, so your options would be more limited. So follow the link Illaass provided to confirm which model you have.
    Message was edited by: the fiend

  • My iPod touch 4th gen wont turn on it just shows the Apple icon. How do i fix this?? Please help!

    iPod wont turn on help

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                     
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • Apple TV 2nd Gen. update failed.  It is stuck showing the apple icon

    When I tried to install the last update on my apple tv during the final stage of the installment it seems to have gotten stuck in a loop where it simply shows the apple icon and then restarts every 15min only to show the icon again.  I also noticed that the actual apple TV box has a blinking white light in the corner.
    Any ideas?

    Mine is stuck on this cycle. Though it flashes the apple icon every ten seconds. It does nothing and is caught in a loop

Maybe you are looking for