My boyfriend purchased the new operating system for the mac book pro it was send to his email but we cant figure out how to get it and download it from the email
how do we download our operating system purchase from our email it was sent to?
You should have received a redemption code via email if you purchased Lion or Mountain Lion that would allow you to download the OS via the Mac App Store. If you purchased an earlier version it would come on discs, usually model-specific.
Call back with some more information...
Clinton
MacBook Pro (15-inch Late 2011), OS Mavericks 10.9.4, 16GB Crucial RAM, Crucial M500 960GB SSD, 27” Apple Thunderbolt Display
Similar Messages
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I have bought Mac Os X Mauntain Lion Operating System for my mac book pro some time ago.I then reinstalled my system.The original operating System on my Mac is 10.7 Lion. Now I cannot download Mac Os X Mauntain Lion Operating System.It says"This product is not avaible for Turkish App Store".How can I get this Operating System?
http://www.apple.com/tr/support/
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Says i have music in the cloud waiting but i cant figure out how to get it
says i have music in the cloud waiting but i cant figure out how to get it
If it's music purchased from the iTunes store you should be able to download it from your purchased list, as explained here: http://support.apple.com/kb/ht2519.
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HT1338 need to update operating system for school. mac book pro has OS X and is very outdated. help!
help need to update macbook pro operating system for school. has OS x 10.4.11 now
You can buy Snow Leopard 10.6 at this link,
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard -
I purchased several songs, but I cant figure out how to get them on my ipod
I am new to this....How do I get Purchased and downloaded songs onto my IPod?
If you have iTunes 11 on your computer then you can enable the left-hand sidebar via control-S on a PC, option-command-S on a PC, that might make it easier to navigate.
Then connect the iPod to your computer and select it on that left-hand sidebar, and on the right-hand side of iTunes there should be a series of tabs, including one for Music - if you select that tab you should be able to select which of your iTunes music to sync to the iPod.
Syncing music : http://support.apple.com/kb/HT1351 -
how do i get my itunes account onto my new computer
- Transfer iTunes purchases by:
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
- Transfer other music by using a third-party program like one of those discussed here;
Copy music from Ipod to new computer...: Apple Support Communities
- After you get everything on the computer, make a backup of he iPod by connecting the iPod to the computer and right clicking on the iPod under Devices in iTunes and selecting Back Up
- Restore the iPod from that backup.
If in the USA and other places where iCloud is released, you can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
i cant remember the answers to my security questions. i have reset my password and added the recovery email account but still cant figure out how to purchase new content. it asks me the same security questions. i also have a temp pin. how do i fix this?
If you've just added an address to your account then it will be an alternate/secondary email address, a rescue email address can only be added by answering 2 of your security questions. If you already had one on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email addressthen you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
I need a new power cord for my Mac book Pro its the T type mag connector. I don't need a Tech just a new cord. How do I buy one. The closest Aplle store is 75 miles away and I do not drive.
Are you in the US? Order one from here: http://store.apple.com/us/browse/home/shop_mac/mac_accessories/power?mco=MTM3NjU xNDg
Or check out Best Buy. -
My mini died. bought one used from a friend... all of my songs and books are on my iPhone, and I cant figure out how to get them onto this new computer. this is frustrating. the things i really want are purchases I've made from itunes store... help
!!!!!Hey kevyg3,
I was able to find an article that I believe will help you move your iTunes purchases from your iPhone over to your new computer:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/HT1848
Hope this helps,
David -
Can i run multiple osx operating systems on my mac book pro?
hello, i was wondering if i can run multiple osx operating systems on my mac book pro? i currently have the latest version of lion but many of my applications require snow leopard to operate... thank you for any help.
The easiest solution is to partition your drive to provide a second partition on which you can install Snow Leopard. It need not be a large partition because you can still access applications on the other partition.
To resize the drive do the following:
1. Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
After the main menu appears select Disk Utility and click on the Continue button. Select the hard drive's main entry then click on the Partition tab in the DU main window.
2. You should see the graphical sizing window showing the existing partitions. A portion may appear as a blue rectangle representing the used space on a partition.
3. In the lower right corner of the sizing rectangle for each partition is a resizing gadget. Select it with the mouse and move the bottom of the rectangle upwards until you have reduced the existing partition enough to create the desired new volume's size. The space below the resized partition will appear gray. Click on the Apply button and wait until the process has completed. (Note: You can only make a partition smaller in order to create new free space.)
4. Click on the [+] button below the sizing window to add a new partition in the gray space you freed up. Give the new volume a name, if you wish, then click on the Apply button. Wait until the process has completed.
You should now have a new volume on the drive.
It would be wise to have a backup of your current system as resizing is not necessarily free of risk for data loss. Your drive must have sufficient contiguous free space for this process to work. -
I just purchased a new laptop after my old computer broke,im tryna figure out how to get all of my songs from my itunes library on this computer.....any ideas???
Restore from backup if you have one.
You can also transfer stuff from your iPod if you have one:
https://discussions.apple.com/message/11857427#11857427
If you are in the US or Canada you can download purchased music from the Purchased link in the iTunes store.
Otherwise if the disk drive is OK in your Old PC you can remove it and put it in a USB drive enclosure and then use it as an external disk on your new PC, then you copy the muisc from there. -
I have my ipod shuffle plugged into a diffrent computer associated with it for ittunes, but i cant figure out how to maually manage my music without erasing all the songs already on my ipod shuffle... so how do i do that? I've done it before with my old ipod before it broke. I really need help with this!
I have my ipod shuffle plugged into a diffrent computer associated with it for ittunes, but i cant figure out how to maually manage my music without erasing all the songs already on my ipod shuffle... so how do i do that? I've done it before with my old ipod before it broke. I really need help with this!
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I just got a new 4S, but cant figure out how to get the contacts from my old 3GS to my new phone via ITunes. Help!
You should have been syncing your contacts with your computer all along.
Have you failed to do this?
iPhone: Transferring information from your current iPhone to a new iPhone -
I bought a Mac Book Pro retina display, Serial Number C02J*****2, on 8/11/2012. Unfortunately, I am unable to download updates from the App store.Whenever I tried to download updates, it shows me an error message, "we could not complete your request. there is an error in the App Store. Try again later (100). Your Apple ID has been disabled, contact iTune support". However,the problem still persists even after my password has been successfully reset. What is is the error in the app store? I really need help to resolve this issue.
Moreover,I also need help how to update to the mountain lion free of charge as my Mac pro is four(4) days old.
Sincerely
Asrat Kahsay
N.B. I'M not exactly sure the operating system is "Mac OS X v10.7.x". However, I do know for sure it's Mac OS X v10.7.4
<Edited by Host>The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
The OS X Mt Lion up-to-date program;
http://www.apple.com/osx/uptodate/ -
I have Maveriks. I downloaded numerous ACID Fonts and purchased Stuffit as instructed by ACID Fonts in order to use them. However, now I am unable to figure out how to get them into my Font Family drop down list or insert into Pages. PLS HELP!
Hi FancyJean!
Here is an article for you about using Font Book and installing fonts that you have downloaded:
Mac Basics: Font Book
http://support.apple.com/kb/ht2509
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden
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