My brand new hp pavilion dv7 has no sound-seemed as if it did first day

new pavilion dv7-6c20us had a normal windows default beep 1st day-never tried anything with sound til last nite-tried to watch video for 1st time and no sound-did system restore still no sound. IT person at my job looked it over too and is lost as well. Windows 7 . I haven't used laptop at all except for dragging pictures from external hard drive onto it. I can play a movie with sound on tv with HDMI cable, and in sounds looks like its working but isn't audible. I can hear a click when I hit mute with headphones on.

If speakers are set as default and still no sound go to Device Manager and uninstall the IDT Audio device,choosing to also delete the driver. Retart the laptop and install the latest IDT driver from your models driver page. You may want to download and save it first in your Download folder.
http://h10025.www1.hp.com/ewfrf/wc/product?product=5218578&lc=en&cc=us&dlc=en&task=&lang=en&cc=us
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System Model and Specs:
HP Pavilion DV7-6154nr
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This question was solved.
View Solution.

Hi,
Please try the following software:
ftp://ftp.hp.com/pub/softpaq/sp57501-58000/sp57966.exe
Regards.
BH
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I never trust Health Check with downloading updates for my laptop. Go to your driver page and manually check for any new drivers/software:
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2100&lc=en&dlc=en&cc=us&product=3998676&lang=en
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Need more volume than pavilion dv7 has to offer, do i need additional speakers,if so which?

how to inceasre volume on pavilion laptop, available is maxed out
This question was solved.
View Solution.

Hi,
One thing that can sometimes help is the following. Right click the speaker icon in the Taskbar and select 'Playback Devices'. Left click the default device once to highlight it ( it's usually 'speakers & headphones' ) then click the Properties button. Click the Enhancements tab ( if it's available ) and put a tick in the box next to 'Loudness Equalization'. Click Apply to save the change and then click OK in all remaining windows and see if this has helped at all.
Regards,
DP-K
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My brand new hp pavilion dv7 has no sound-seemed as if it did first day

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