My brand new iMac track pad reverted to a system preference option that doesn't allow gestures to work or be restored, any suggestions?

I purchased a brand new IMac 21 inch a few weeks ago and restored it to my macbook pro.  A few days later the gestures on the track pad stopped working.  After listening to the advice of apple support and wasting a number of hours without success, I decided to restore the computer to new and start fresh.  The outcome was the track pad worked just fine.  I noticed the system preferences track pad choice provided options that I didn't have before.  All worked fine and of course from their I migrated apps and documents from my time machine.  a few days later I plugged my ipod in and noticed the track pad was not working.
Having spent another two hours with apple support, they concluded they would call me back as they agreed that the system preferences setup for the trackpad had reverted to an older version. 
I am not certain if migrating the apps folder had anything to do with this and am waiting to hear back.  I am tempted to restore the machine to new again and see if that restores the track pad system preferences.  If it does I will avoid migrating any files to see how long the track pad works.  I have my docs, photos, and other critical folders backed up individually on a separate drive.  Let me know if anyone has experienced a similar problem.  Thanks!

Have you tried all of these?
1. Pressing the Eject key while opening the iMac.
2. Pressing the Eject key while closing down the iMac.
3. Holding down the Option key while restarting the iMac.
4. Using Disk Utility to try to Mount, Repair and Eject the disk.
5. Holding down the Mouse while restarting the iMac.
6. Pressing the O and F keys while closing down the iMac.
7. Opened Applications > Utilities >Terminal and typed in 'drutil tray eject'.

Similar Messages

  • Why can't I find the track pad icon in my System Preferences?

    I recently bought an Apple Touchpad from my local Apple store for an Intel Core 2 Duo iMac, but upon trying to set it up like I have on other identical iMacs, I find that there's no icon in the Systerm Preferences Folder for the touch pad. Where did it go and how can I restore it to set the parameters of the touchpad? Thanks for any help that can be offered.

    Have you paired the trackpad, and is it working? You have to do that before the Trackpad preference pane will appear.

  • New 5k iMac track pad very sensitive can it be changed

    New iMac track pad very sensitive,
    Can it be changed?
    I slowed the arrow speed down, that did not help.
    The problem appears to be that when I scroll  over a link or item it either goes to the link or opens a box to request an action be taken.
    If this is normal does the magic mouse have the same sensitivity?

    Look in System Preferences - Trackpad for the settings,  if you find it too sensitive then you should uncheck the "Tap to Click" box.

  • Brand new imac i5 21.5" wifi says "no hardware installed"

    I just bought a brand new imac i5 21.5 inches running osx 10.8.2 and minutes after having everything working, wifi stopped working and gave me a "no hardware installed" message on the wifi icon on the top right corner of my tool bar... I'm extremelly upset with it... can't find a solution anywhere. I tried to boot with wireless keyboard and mouse off and it didn't make a difference. Please Apple I need a solution! The computer is fresh out of the box! This is unacceptable.

    Hi Michael Smith 677;
    I suggest you take it back and allow Apple to repair it. There is no sense in you attempting to fix when it is brand new that is what they are there to do.
    Allan

  • Brand new iMac 27 2011 won't boot after Lion upgrade

    Got a brand new iMac 27 2011 yesterday and did an update to 10.6.8 first before installing OSX Lion over it...
    After restarting it just shows then the "prohibitive icon" on screen and shuts down after few seconds...
    It won't even boot from an USB stick with the OSX Lion image on it...
    Recovery partition works but can't do a reinstall from there....
    So going back to 10.6.8 now...

    Just so you know I purchased brand new imac in July and did the same upgrade as you. I just installed Lion but did not have any issues. Only one concern overall though, it slowed down my new imac a bit. Not sure if there are settings or not but Leopard was faster than this. AppStore, iTunes are eating lot of memory and CPU util goes up.

  • What's with the brand new imac's not being able to handle 3 tracks in garage band? This is crap!

    I have been so dissapointed by Lion i'm thinking about selling the brand new Imac. No Rosettta?! So i cant use Final Cut express anymore or CS3, and I don't WANT TO UPGRADE> And Even Garage band cannot play more than 3 tracks without saying there are too many? I can work better on my 2008 macbook!!!!

    And Even Garage band cannot play more than 3 tracks without saying there are too many?
    There must be something wrong. A brand-new iMac should really perform better.
    What model did you buy (Processor, how much disk space, how much RAM)? Can it be, that your harddrive is too full with less than 15 GB of free space, or the iMac has not enough RAM? Lion needs a bit more memory than Snow did.

  • A dvd will not eject from my brand new IMac. I have done every suggestion in the help area. Any suggestions on how to get this DVD out of the computer?

    My brand new IMac will not eject a DVD. I have tried everything that was suggested in "help". It didn't recognize the dvd, and whenever I try to eject it, it is not highlighted. I have tried to restart while holding the track pad, and nothing happened at all. The dvd is from the library...so it needs to be returned! Any other suggestions?

    Have you tried all of these?
    1. Pressing the Eject key while opening the iMac.
    2. Pressing the Eject key while closing down the iMac.
    3. Holding down the Option key while restarting the iMac.
    4. Using Disk Utility to try to Mount, Repair and Eject the disk.
    5. Holding down the Mouse while restarting the iMac.
    6. Pressing the O and F keys while closing down the iMac.
    7. Opened Applications > Utilities >Terminal and typed in 'drutil tray eject'.

  • Brand new Imac user having trouble importing photos (jpgs)

    I am a brand new iMac user and am having trouble importing some of my photos into my new computer.
    Here is my dilemma:
    * All of my pics are jpgs that were shot using a sony DSC-W50 digital camera.
    * All were backed up on my exteral harddrive from my old Sony PC.
    * I loaded all of them onto my new iMac into the "Photos" area
    * When I try to import them to the iPhoto library, I get a message that either says "already in the iPhoto library" or 'unrecognized file type or the files may not contain valid data"
    * I can open all of the photos that I get this error msg on in other photo programs so I know the files are photos and are good.
    HELP!
    iMac
    iMac    

    Sabol
    iPhoto is not an image viewer, it's a Database with built-in image viewer, lightweight editing and version control, and like any database, data needs to be imported. However, iPhoto will not import from the iPhoto Library Folder.
    So, move the photos to the Desktop and then import them from there.
    Here's what happens next:
    iPhoto will make a copy of them in the iPhoto Library Folder. There they will be put into the Originals Folder. Here's how the iPhoto Library Folder is organised:
    In this folder there are various files, which are the Library itself and some ancillary files. Then you have three folders
    Originals are the photos as they were downloaded from your camera or scanner.
    (ii) Modified contains edited pics, shots that you have cropped, rotated or changed in any way.
    This allows the Photos -> Revert to Original command - very useful if you don't like the changes you've made.
    (iii) Data holds the thumbnails the the app needs to show you the photos in the iPhoto Window.
    It is strongly advised that you do not move, change or in anyway alter things in the iPhoto Library Folder as this can cause the application to fail and even lead to data loss.
    If you need any more asistance post more.
    Regards
    TD

  • Final Cut X Keeps Crashing with Brand New iMac

    I have a brand new iMac (3.2GHz Quad-core Intel i5, 8GB SDRAM, 1TB ATA, 1GB GGDR5) and have done almost nothing on it before downloading the trial version of Final Cut Pro X. I was used to Final Cut 7 and wanted to try out X before purchasing.
    I have one project and one event in Final Cut X, it's only a 4 minute video of mostly images, some video and two audio tracks. Every time I try and add any effect like a simple crop/Ken Burns or cross disolve to one of the pictures, Final Cut crashes.
    Most of the stuff on here says to delete your preferences or repair disk permissions. I have repaired disk permissions and it still crashes. And as far as preferences, it says to use an app from Digital Rebellion to delete any preferences but I don't think I even have any to delete. I went to system folder -> Library -> Preferences and looked for any FinalCut.plist files to delete and there are none.
    I'm wondering if certain photos I'm using are corrupted, but it would appear they all are then. I imported them from a file, would it help to import them from iPhoto? Is there something else I could do to fix those photo files? Or anything else I could try to get Final Cut from crashing?

    Thanks for your reply Russ. I'm not sure what you mean by Preference Manager. Am I looking in the correct place for preference files? (Users > Library > Preferences)
    Are you saying that even though I may not find them in the Prefereces Folder, an app like Digital Rebellion would help me find them?
    I'll try testing a new project but the problem is I can't isolate the problem clip because it seems to be crashing anytime I try and add effects to any photo. Do you know of an app that I could run photos through to "uncorrupt" them?
    And when you say create a new user account, you mean at the system level of the computer?

  • I have just bought a brand new iMac 27" with Snow Leopard but the MS office 2011 is running too slowly to even use...help!

    I have litterally just bought my iMac with 2.7GHz Intel Core i5 and 8GB 1333 MHz DDR3 so why is Word barely functioning?! I have more than enough free memory but Word is operating so slowly it takes a full minute for the cursor to stop spinning after selecting a section of the page to start typing in....it is utterly unusable in this state and I am very angry that this should even be an issue with a brand new iMac!
    I would really appreciate any help or advice you have to offer.

    Will not use up a license.
    Uninstalling Software: The Basics
    Most OS X applications are completely self-contained "packages" that can be uninstalled by simply dragging the application to the Trash.  Applications may create preference files that are stored in the /Home/Library/Preferences/ folder.  Although they do nothing once you delete the associated application, they do take up some disk space.  If you want you can look for them in the above location and delete them, too.
    Some applications may install an uninstaller program that can be used to remove the application.  In some cases the uninstaller may be part of the application's installer, and is invoked by clicking on a Customize button that will appear during the install process.
    Some applications may install components in the /Home/Library/Applications Support/ folder.  You can also check there to see if the application has created a folder.  You can also delete the folder that's in the Applications Support folder.  Again, they don't do anything but take up disk space once the application is trashed.
    Some applications may install a startupitem or a Log In item.  Startupitems are usually installed in the /Library/StartupItems/ folder and less often in the /Home/Library/StartupItems/ folder.  Log In Items are set in the Accounts preferences.  Open System Preferences, click on the Accounts icon, then click on the LogIn Items tab.  Locate the item in the list for the application you want to remove and click on the "-" button to delete it from the list.
    Some software use startup daemons or agents that are a new feature of the OS.  Look for them in /Library/LaunchAgents/ and /Library/LaunchDaemons/ or in /Home/Library/LaunchAgents/.
    If an application installs any other files the best way to track them down is to do a Finder search using the application name or the developer name as the search term.  Unfortunately Spotlight will not look in certain folders by default.  You can modify Spotlight's behavior or use a third-party search utility, Easy Find, instead.  Download Easy Find at VersionTracker or MacUpdate.
    Some applications install a receipt in the /Library/Receipts/ folder.  Usually with the same name as the program or the developer.  The item generally has a ".pkg" extension.  Be sure you also delete this item as some programs use it to determine if it's already installed.
    There are many utilities that can uninstall applications.  Here is a selection:
    AppZapper
    Automaton
    Hazel
    CleanApp
    Yank
    SuperPop
    Uninstaller
    Spring Cleaning
    Look for them at VersionTracker or MacUpdate.
    For more information visit The XLab FAQs and read the FAQ on removing software.

  • HT201250 I use Time Machine to back up my entire computer with my external hard drive. I am getting a brand new iMac this month and was wondering what is the process of using this back up to restore my new computer exactly how my old computer was?

    I use Time Machine to back up my entire computer with my external hard drive. I am getting a brand new iMac this month and was wondering what is the process of using this back up to restore my new computer exactly how my old computer was? I want to make sure I will still have various important files on my new computer, like my songs in iTunes, my photos in iPhoto, etc, etc. Thanks so much in advance!

    Welcome to the Apple Support Communities
    When you turn on the new iMac for the first time, Setup Assistant will ask you to restore a backup, so connect the external disk and follow steps to restore all your files to your new iMac. Your new Mac will have the same settings and programs as your old computer.
    In other cases, I would recommend to restore the whole backup without using Migration Assistant or Setup Assistant, but a Late 2012 iMac uses a special OS X build, so the OS X version that you're using on your old Mac won't work on the new one. For more information, see > http://pondini.org/OSX/Home.html

  • Brand new iMac freezes constantly! Updates aren't helping!

    Hello everyone,
    This past Sunday I bought a brand new iMac intel Core 2 Duo with a 250 GB HDD and 1 GB of RAM. At home I set it up with my SAMSUNG 1080p 22" monitor, Apple bluetooth Keyboard and mightymouse, and a Western Digital 350 GB HDD hooked up via USB. I was excited to finally jump on the intel-based Mac bandwagon, as well as experience dual monitors for the first time.
    That was Sunday. Tuesday evening I was watching "Rome" on itunes on my Samsung monitor while surfing the web with Omniweb on the iMac monitor. All of sudden, everything locked up. I was able to move my cursor, but nothing responeded to my clicking. I hard booted the system and loaded everything I had going again, and sure enough, it locked up a few moments later. I ran system update, updated everything, then restarted. Time went by and although not immediatly, later that night it froze up on me again.
    Fast forward to last nite, and the freezing reached and all time high. 5 times. Each time was when I had a browser open in my iMac window and I had Quicktime playing in my Samsung monitor. I was watching a sports program, with the player fit to the screen.
    I have read many posts about intel iMacs freezing late last year, but there was a firmware update that evidently fixed that. I have this update installed, and I have had no luck. I have even contacted Apple Care via phone where I got instructed to unplug everything, plug it back in, start in safe mode, and delete cache. That didn't help me out at all. Am I right insuspecting I have a faulty Video card? I just ordered 4GB of RAM, could this be a RAM issue?

    When diagnostics are run on a freezing computer and nothing shows, I'll put the program into a testing loop because this means one of two things: the issue is heat related so running the diagnostics several more times will bring on the heat so that the issue shows up or the installed RAM is marginal, just flaky enough to show up now and again but not so far off that a run through of the memory test catches it on the first run.
    As I said in my original post, memory is always a suspect in a freezing or kernel panicking computer. And it does tend to top my list. But from what you describe I'm not quite willing to say, "Why don't you just wait until the RAM upgrade arrives?"

  • How do I uninstall Mavericks and recover Lion?  I have a brand new iMac and web pages stall or freeze since I installed Mavericks.  I can't get it to download software for my printer when I connect it.

    I have a brand new iMac.  It was working fine until I downloaded Mavericks.  Now I have web pages that freeze while trying to load.  The blue in the address bar stalls and freezes.  If I try to load from page 1 to a later page, or reverse that, I also have the same problem.  I tried to connect my printer for the first time, and again, the blue progress bar froze.  Then I got the yellow  triangle telling me there was a connection problem.  My internet connection is via an Air Card as that is my only option where I live.  I packed up the whole new iMac and took it to my Air Card provider, where they also have very fast Wifi, and they had the same problem with Wifi.  I use my Air Card with my MacBook and it works JUST GREAT!  I really want to return to Lion.  HELP.

    The only way to retutn to Lion is to format your drive (erase, lose all) and either:
    1. clone back the clone copy i hoep you have, or
    2. first backup your files, then format and install Lion again
    But really, mavericks works great. You have a problem. Find out why. First, what unusual software do oyu have installed that may be conflicting with it? Virus, system modifiers, etc?  Second what OLD software do you have that might be the problem.  finally, you might need to do a re-install if something errored during install.
    Grant

  • Photoshop CS6 keeps crashing. I am using a brand new IMAC, I have 16GB RAM recently updated as it was running slow with 8GB and lots of hardrive space. When it crashes, i lose all my presents and it changes my preferences, it also fails to save or produce

    Photoshop CS6 keeps crashing. I am using a brand new IMAC, I have 16GB RAM recently updated as it was running slow with 8GB and lots of hardrive space. When it crashes, i lose all my presents and it changes my preferences, it also fails to save or produce a recovered file despite settings asking it to do so every 5 mins now. When i try to report the problem, it says it has found an issue and gives me a link to a solution....but wont let me click on the link.... PLEASE HELP! It's killing my productivity.

    If the crash started right after you added RAM, it could be a bad Ram dimm. You can try this - change the amount of RAM in Photoshop to 4G, this should stop Photoshop from using the higher ram. If it doesn't crash, it's probably the ram. Or run a diagnostic app. You don't say when it crashes, what you're doing when it crashes - it there a pattern? Did it ever work on this computer? Did it work on your previous computer? Without a lot of data, it could be related to the new computer... What OS version? Did you recently update it? Have you updated Photoshop to the most recent update?
    Do you have any plug-ins loaded? Try restarting Photoshop, and immediately press & hold the shfit key to turn off plug-ins.

  • Can I use Adobe Photoshop CS4 Extended on my brand new iMac? I had PS on my old Mac using the student licensing.

    About four years ago, I purchased Adobe Photoshop CS4 Extended while I was in undergrad. I downloaded it to my Mac. Since then, I've purchased a brand new iMac. Can I use this same software? I know it's been four years so the software is very updated, AND my new iMac does NOT have a cd drive. This may all be in vain. I'm just clueless! Thanks!

    Emalexander89 you are welcome to install Photoshop CS4 on your new Mac.  You can download a fresh copy of the installation files at Download CS6 products.

Maybe you are looking for

  • Adobe Acrobat 8 Scanning Problem with Brother 7820N

    I am all of a sudden having a scanning problem utilizing Adobe Acrobat and my Brother 7820N printer/scanner. It was working just fine scanning into PDF format in Adobe when I was on the Tiger OS. I just upgraded to Leopard about a month ago and now m

  • Can i use oracle 8i on windows Xp

    hiiiiiiiiiiii, i m using oracle 8i on windows 2000. but i want to use it on windows XP. is it possible....... becuase i had install oracle 8i on windows XP. it works only once not more.... plz telll me what i can do to run oracle 8i on windows Xp. th

  • Facetime just won't happen

    Hi! So here's my facetime story: - got new iphone 4, after a little messing around got facetime to work - it was beautiful i'm in a long distance relationship - suddenly sms -1 error (http://discussions.apple.com/thread.jspa?threadID=2608044) - had t

  • Jsp syntax

    I am a MS developer and got thrown into a jsp project. I have been getting so many syntax error while coding and testing. Picky picky. Here is my code and the error(s) are as follows: <form action="ChangeSorting.jsp?recordView=<jsp:getProperty name='

  • Basic material regarding SD

    Hi Experts, I am an abap resource. I want to learn very basic concepts of SD. Can you please give me some basic material. Regards, krishan