My brand new iPad has flickering lines across the centre of the screen. It has just been taken out of it's box! Has anyone experienced this? Any ideas or simply take back to store?

This shouldn't happen. Take it back since it's new.

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My brand new 2.9GHz quad-core Intel Core i5 frozen to blank screen with Vertical lines. Why! any ideas before I send back to store. Thanks

My brand new 2.9GHz quad-core Intel Core i5 JUST straight out of the box worked for 20 minutes, long enough to sort Apple ID etc, then froze to a blank screen with Vertical lines. Why! any ideas before I send back to store. Thanks
ps: mavericks not installed on it yet, didn't even have chance to do anything with it!

None. Take it back ASAP.

Has anyone else has seen this problem with their iPod touch 5th Generation with iOS 7.0.4. My screen started making flashing white lines across the screen, then went dim, then pixeled with purples

The ipod will show flashing white lines across the screen, going down, it then does somthing where the screen will dim down but its not like when the backlight goes on and its about to lock. It dims the background of your ipod and the icons and letters kind of all look defined. Then the ipod gets all pixelized and it has big boxes on pixels and its all differnt colors like purples and greens, red, etc. then it turns right off and restarts itself less than 5 seconds later. These things happen really fast but when it does it's really weird. It first happened 3 times in a row, Its still continuing to happen but i can manually turn off my ipod by holding the lock button down and not even 30 seconds later it's like its possessed and it turns on by itself. I talked to somone on appel and they told me to back it up and restore it. I restored it and as soon as the process ended and tuirned on like a brand new ipod and like clockwork the glitch happened instantly. It did it a couple of times throughout the night and i kept having to watch it so i can keep turning it off manually because it continues to turn on by itself. I talked to 3 different people on Apple Support and they couldnt even find an answer for me. It's so weird.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Also,
If you restored to factory settings/new iPod via iTunes (Not via Settings>General>Reset>Erase all Content and Setting) and still have the problem that indicates a hardware problem.
Make an appointment at the Genius Bar of an Apple store..
Apple Retail Store - Genius Bar

My iPod 5th generation has white lines across the screen and i cannot unlock it

My iPod has white lines across the screen. I cannot do anything! Somebody please help! P.S. I dropped it and it did this.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. I suspect that the drop damaged the iPod
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for $99 for 16 GB 5G and $149 for the other 5Gs. They do not fix yours.
Apple - iPod Repair price

My brand new Ipad 2 is not charging the battery with py PC thru USB. Is that normal? When I plug it directly into the wall, it works... Thanks! Sam

My brand new Ipad 2 is not charging the battery with py PC thru USB. Is that normal? When I plug it directly into the wall, it works... Thanks! Sam

It talks extensively about charging in the user guide, and how USB ports on PCs and older Macs may not provide sufficient power to charge the iPad. The user guide is available for free from the iBook store (accessed directly via the iPad iBooks app).
My iPad charges fine when plugged in to the back of my iMac, but I would always prefer to use the mains adaptor to save the strain on my USB circuits (which can wear out if used heavily to power external devices).

A few months back I Dropped my iPhone 4 and I cracked my screen and now i cant unlock my phone due to touchscreen not working plus there are blured lines across the screen and I can't see anything that it displays. Now when I try too connect my iPhone 4 t

A few months back I Dropped my iPhone 4 and I cracked my screen and now i cant unlock my phone due to touch screen not working plus there are blurred lines across the screen and I can't see anything that it displays.
Now when I try too connect my iPhone 4 to iTunes on my computer at home an error message comes up saying that I have to unlock my iPhone 4 for it to communicate to my device.
But the problem is that I can't unlock my iPhone 4 because I'm unable to see the key pad and my touch screen no longer responds when I touch it.
I just want to reset my iPhone 4 back to its Factory Settings & start all over from the beginning.
How can I unlock my iPhone 4 with iTunes on my computer or any other option you suggest me trying.
Thank you in advance,
SiHero

If you have had a "local guy "repair your iphone you will not get any support from Apple for warranty OR post warranty
If Verizon return it to Apple it wil not be handled by Apple
If Verizon also use unauthorised repairers you may be lucky
(Apple do not sell parts to local guys or anyone else )

Plugged in brand new ipad that is still showing the 'itunes' and usb lead as a sign to connect to itunes before it will even start up and my computer is detecting the Apple IPAD 2 camera but Itunes is not picking it up? whats going wrong?

plugged in brand new ipad that is still showing the 'itunes' and usb lead as a sign to connect to itunes before it will even start up and my computer is detecting the Apple IPAD 2 camera but Itunes is not picking it up? whats going wrong?

If you're really trying to use Windows 2000, then that's the problem. As you'll see on the box, you need at least XP/SP3.
Matt

My I Pad 4 has a white line across the screen with the apple logo and its frozen.

I pad 4 has a white line across the screen with the apple logo on top of it and its frozen... HELP

Try a reset:
1. Hold the Sleep and Home button down (together)
2. For about 10 seconds
3. Until you see the Apple logo (very important)

I have the new ipad and when I stretch the screen a horizontal line appears when I scroll whatever page or location I am on. The line is not there if the screen is minimised. Any solutions?

I have the new ipad and when I stretch the screen a horizontal line appears when I scroll whatever page or location I am on. The line is not there if the screen is minimised. Any solutions?

I can't personally as I never really liked nor used the picture frame feature in iPad. Just search in the App Store and read customer reviews and you'll likely find something you'll like.

Issues with lines across the screen, as well as freezing

Issues with lines across the screen, as well as freezing
Hello all
Got an iMac since January 2008 and I do like it a lot, even though it has some issues:
-- It displays (quite often) lines partially across the screen
-- Lines appear as well when opening applications or when menus come up
-- The system freezes more than I like to admit (more than my Windows/Ubuntu box)
I don't know if the freezing has to do with the lines that are shown on my screen. But I assume that both issues relate to some video card problem. I can't be sure - but that's what I assume from living with this issue day to day.
The line on the desktop (most of the time it is there before login) I can always get rid of by changing the display resolution to something else and then changing it back. Normally the line is gone, or, reappears on a different spot on the desktop. But repeating the procedure removes the line.
However, this does not mean that the lines are not showing up again when launching apps or displaying menus!
And since those lines appear to happen randomly, I think it's safe to assume that we're not talking dead pixels here, either...
About the freezing:
My iMac freezes sometimes when I move the mouse around, when switching desktops using "spaces" or when the zoom function of the Dock kicks in. Sometimes the screen goes completely black, sometimes completely white. The mouse, however, always works. But the system requires a reboot.
Again, this happens too often to feel comfy about it.
With my little knowledge of Mac troubleshooting I assume that there's something wrong with the ATI card that's built into my Mac. On the other hand, some people say that they started getting similar issues after updating their OS to Leopard. Again other people say that such issues stem from an ATI revision that is too old and the Mac should get a new ATI card. And how would that work? Isn't that an "all-in-one" machine with everything soldered onto the mainboard?
So, any help in this matter is greatly appreciated...
Cheers,
Rainer

Here are a few screen photos I've taken (not screenshots, as the lines are not visible when taking screenshots. I used my digicam to snap those...).
Here's the link to those screen photos displaying some of the many lines I keep having:
http://picasaweb.google.com/rainer.rohde/NewAlbum62508115AM
Needless to say, as I typed this message here, I had a nice line going across my Safari window..
Cheers,
Rainer

HT1430 Ipod touch (5th generation) w/ lines across the screen - now dead.

My son's Ipod touch (5th generation) had lines across the screen. I turned it off using the home + on/off button reset, but the apple never came back on. Now it seems to be dead. Not dropped, not completely drained, no water damage. Just dead. Any ideas?
I have also tried plugging it into my Macbook Pro, and iTunes does not find it.
ITunes is up to date.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

IPad (III) dies 4 weeks after Applecare ends. Has anyone experienced this?

One of my iPad (III)'s "bricked" when I proceeded to update to the latest version of iOS 7. It just displays an iTunes logo and a picture of the adapter plug. Wjen I plugged it to my MBP and iTunes, I got the message that the iPad must be "restored" and there is no S/N displayed.
It also happens to be about 4 weeks after the Applecare expired.
Has anyone experienced this behavior?
Thanks for your help.
Naresh

Just an update on my issue with the iPad.
I observed a problem syncing my other iPad getting some error code -50. After a search on-line and the Apple Support I found a suggestion to change the USB - 30 pin cable then retry.
With that change, my problem in syncing my other iPad went away.
So I tried the same with the first iPad. Presto. I was able to restore the iPad with current operating system software then get all the apps etc. back.
Still no answer why the first iPad went into a "retore" mode after "upgrading" to iOS 7.1.1.
But lesson learnt, when having a connectivity problem, check cable as one of the items.
Thanks again.

Dropped my iPhone 4s and now there are lines across the screen?! Help!

Hey everyone!
So, I have recently dropped my iPhone 4S and now there are all these blue vertical lines across the screen, which occasionally change colour also.
I am still able to receive messages and calls, and siri still works, it's simply that I can't see a single thing I am doing- which is very difficult!
I was wondering if this is an issue that needs to be fixed at an Apple store- and if so, how much it would cost? Or if I would be able to fix it myself somehow.
N.B: I've tried to reset it, it doesn't work. I have also tried to restore the iPhone, but iTunes won't let me do this as I have to have the 'find my iPhone' app turned off, which I cannot do because I can't see anything I'm doing!
Thanks in advance for any help/suggestions,
Kirstoodles.

Kirstoodles wrote:
I was wondering if this is an issue that needs to be fixed at an Apple store- and if so, how much it would cost?
Yes. It's broken. A replacement will cost you $199.
Or if I would be able to fix it myself somehow.
The iPhone is not user servicable. Apple does not sell parts for the iPhone. any parts you could get are either stolen, counterfeit, or salvaged. Atempting to fix it yourself will render it unsupportable and forfeit your right to service from Apple, including an out of warranty replacement.

TS1368 When I enter my iTunes redemption code, I get a message that says, "The store is unable to access your account information. Please try again later." Has anyone experienced this?

When I enter my iTunes redemption code, I get a message that says, "The store is unable to access your account information. Please try again later." Has anyone experienced this?

I got the same message qhen using iTunes thru my computer. With the same gift card i got the message that the card had already been redeemed. I tried 3 different brand new cards. All the same. Contact the support is advice I got.

HT1688 My iPad is sending a notification of No Sim. Has anyone experienced this?

My iPad is sending a notification of No Sim. Has anyone experienced this?

I experienced this shortly after I got my iPad. I went to the AT&T store, they put a new SIM card in and it's been fine ever since.

My brand new iPad has flickering lines across the centre of the screen. It has just been taken out of it's box! Has anyone experienced this? Any ideas or simply take back to store?

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