My brand new iPad mini won't rotate I have done factory reset still not working. If I lock and unlock on landscape or portrait it remains in that mode. Any ideas pretty sure I've tried everything suggested.

My brand new iPad mini won't rotate done factory reset still not working. If I lock and unlock on landscape or portrait it remains in that mode. Any ideas pretty sure I've tried everything suggested such as off/on, reset, reboot, double checked lock off. It did work and I changed wallpaper and stopped motion, not sure if this related

Reset all settings. Settings>General>Reset>Reset All Settings. Your iPad will reboot on its own. You will have to enter all of the device settings again, but no data will be lost.
I eould not spend a whole lot more time trying to fix this, if the device is really brand new. I would take it back to where you bought it, bring the box, the charger, the cable and your receipt and if they can't get it fixed, return it and get another one.

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Brand new iPad mini 32GB LTE (Verizon) purchased on 1/7/13 is constantly crashing while on Safari and other apps.

Brand new iPad mini 32GB LTE (Verizon) purchased on 1/7/13 is constantly crashing while on Safari and other apps. Anyone have any suggestions on what I should do besides restoring it and rebooting it as I have already done so. Should i exchange it at the apple store for a new one? Any suggestions? Im still under the 14 day return policy.

Returning it is a way to go, obviously. Unless that's quick and convenient enough for you, you may try resetting it to factory settings first under Settings -> General -> Reset.
A new setup and sync (not restoring, to avoid the cause of the problem coming over again) might fix it once and forever.

My brand new iPad has flickering lines across the centre of the screen. It has just been taken out of it's box! Has anyone experienced this? Any ideas or simply take back to store?

My brand new iPad has flickering lines across the centre of the screen. It has just been taken out of it's box! Has anyone experienced this? Any ideas or simply take back to store?

This shouldn't happen. Take it back since it's new.

Brand new iPad mini won't turn on

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Try a reset:
Hold the Sleep and Home button down until you see the Apple logo.

Brand new iPad mini won't connect to FaceTime

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http://support.apple.com/kb/TS5419
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Why does my brand new iPad mini 2 keep crashing? The apple store reset everything but it's crashing every 5 minutes again.

Why does iPad mini 2 keep crashing even after the apple store reset it a supposedly fixed it?

some more info which would most likely help...
i am in south africa and currently on the mtn network,network is fine as no one else is experiencing internet problems.
also currently after doing everything i could think of,my iphone 4s is now just saying searching constantly....no service whatsoever no matter what i do.
super fruuuuuuussssstratiiiingggggg!!!!!!!!!!

Hi, I am wondering how best to set up the kids ipad minis on my account. I don't want their school work on my devices and they don't want my info on theirs. Do I set them up their own Apple ID?

Is anyone able to help me with how I have each ipad set up with only what that person wants on it. Currently we all get each other's apps etc and this is becoming a pain.

There's a few ways of managing multiple devices on a single computer (and keeping seperate content on each). The following document is worth checking through:
How to use multiple iPods, iPads, or iPhones with one computer

Brand new iPad Mini Retina won't charge when its connected to my PC

I just opened up my brand new iPad Mini Retina and attempted to plug it into my PC and set it up. The iPad quickly recognizes my PC, briefly displays the charge symbol then immediately displays "not charging." I have attempted to plug the iPad into the wall, and it charges just fine. All the cables I'm using are straight out of the box which I bought right from the Apple Store so I know its not any of those. My laptop is fully charged and also plugged into the wall, so I know its not my computer. I also double checked everything by plugging my iPhone 5 into my computer (with the new iPad lightening cable) and it charges/syncs just fine. Im stumped, please help me fix my brand new iPad Mini Retina.

I know you said PC, for for others that have an iMac with USB 3 ports, they can put out extra power to charge an iPad. (http://support.apple.com/kb/HT4049?viewlocale=en_US)

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Just got a brand new ipad Mini retina and it won't turn on. Have tried all kind of reset button combos and nothing. Any suggestions or is it really dead? Have an appt at Apple Store in the morning, but would love to resolve it before then.

It's possible that its battery is totally dead. Try plugging it in and let it sit for an hour or two and see if there are any signs of life. Even if it does come back, I would still keep that appointment and get it checked out because normally iPads have a charge when you unbox them.

What is the white horizontal line and red vertical line on my brand new ipad mini?

Bought a brand new ipad mini 2 for my sons Christmas, took it out the box and it was during the set up process, ie entering his iTunes and icloud account, a white horizontal line and a red vertical line appeared on the screen and is there all the time now. Have tried switching off and on and resetting, but it is still there. Any ideas??

Hi Tolmivooz,
So the lines didn't appear until you were into the setup?
Does the orientation of the lines change when you rotate the screen?
Thanks for trying the restart and reset. Please see if a restore helps.
Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support
If you see lines, missing sections, discoloration, or poor image quality
Try to restart your device. If you can't restart, reset your device.
If restarting or resetting doesn’t fix the issue, restore your device.
If you still see the issue after you restore, contact Apple Support.
Best,
Nubz

I need help. My three boys have brand new iPad mini's and I would like to set them up. I would like to create one new apple ID and have it shared by all three. This way they can share content (apps, music). How do I do that?

Looking for an information management solution. I have three boys that have brand new ipad mini's. I would like to set them up to manage information the easiest way.
My first thought was to use my apple ID for their apps and purchases. This would give me the advantage of seeing everything downloaded and be able to monitor this closely. The disadvantage to me, was that they would see all of my contracts, my apps, and my music.
My other thought was to create one new apple ID and to share that among the three boys. This way I would not have to worry about my information being on their ipads.
This is a very confusing situation for me. My goal is seperate my stuff from my kids stuff. Appreicate input from anyone who has in-depth experience with this as it applies to apple ID, icloud ID, and any detailed explaination of how to do this would be appreiciated. Thanks.

I think I will do this. I will use my apple ID and set face time and message to work independently. That solves one problrem. My other problem and maybe my bigger problem is that if I am using my apple ID, how do I iflter all of this so that my kids don't see my contacts, get my apps, etc. ?

A "brand new" ipad mini 3 came with a photo

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Sounds almost like an internal-use image (given the info that was in the image) that was not deleted or mistakenly taken before packaging. Did you try and scan the QR code (with another device that has the capability) and see what the QR code comes up as? (if it's internal use, it may not come up with anything)
Regardless, that's the first I hear of it.

Why can't I open iTunes and App Store on my brand new iPad mini.

Why can't I open iTunes and App Store on my brand new iPad mini.

Have you set up an iTunes account?
iTunes Store: Changing Account Information
http://support.apple.com/kb/HT1918
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Apple ID Support - Manage Account
http://www.apple.com/support/appleid/manage/
 Cheers, Tom

I have just bout a brand new ipad mini and commenced setting it up. I had to leave it for a while and switched it off. When I came back to switch it on it asked for a pass code and I haven't set one up as far as I know. Anyone know whats going on!

I have just bought a brand new Ipad mini and started setting it up. I had updated to os7.4 and after it finshed installing I had to leave it before answering all the set up questions. When I switched it back on it asked me for a pass code which as far as I'm concerned, hasn't been set up yet. Anyone know whats going on!

Hi robertbpage,
Thanks for using Apple Support Communities. If the iPad mini is asking for a password that you do not know, this article has steps you can take:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Cheers,
- Ari

HT201412 My new iPad mini won't turn on

My new iPad mini won't turn back on, just purchased it yesterday and it was working fine then went to switch it back on and it won't work

Frozen or unresponsive iPad
Resolve these most common issues:
    •    Display remains black or blank
    •    Touch screen not responding
    •    Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
 Cheers, Tom

My brand new iPad mini won't rotate I have done factory reset still not working. If I lock and unlock on landscape or portrait it remains in that mode. Any ideas pretty sure I've tried everything suggested.

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