My brand new IPad won't connect to my wi-fi box.

My brand new IPad won't connect to my wi-fi box. I have been entering the required 26-character code (this is in France) over and over, phoning my supplier but to no avail. I have also checked bluetooth connection as some-one suggested in a discussion and its ok. I'm at a loss ! Can anyone help ? Thanks !

Turn Bluetooth off in Settings > General > Bluetooth
Having Bluetooth enabled while using Wi-Fi can cause interference.
Now tap Settings > General > Reset > Reset Network Settings
Restart the iPad. Hold the On/Off Sleep/Wake button down until the red slider appears. Slide your finger across the slider to turn off iPhone. To turn iPhone back on, press and hold the On/Off Sleep/Wake button until the Apple logo appears.
Tap Settings > Wi-Fi. Make sure Wi-Fi is switched on.
If it still won't connect, try here > iOS: Troubleshooting Wi-Fi networks and connections

Similar Messages

Neither my Android tablet nor my brand new Ipad 2 will connect to my home's wireless, althouth my tablet has never had a problem with this before.

Neither my Android tablet nor my brand new iPad 2 will connect to my home's wireless network, even though the tablet has never had a problem connecting before.

1. Have you tried rebooting router?
2. Reset network settings: Settings>General>Reset>Reset Network Settings

New iPad won't connect to Mobile Hotspot using WPA or WPA2

I have a new iPad running iOS 6.01. It connects to wifi networks perfectly. I also own a Blackberry 9790 that is capable of running a wifi hotspot. When I try to connect my iPad to the mobile hotspot when WPA or WPA2 Encryption is used the iPad cannot connect. If I change the Encrypstion to WEP I am able to connect the iPad and wifi works on it.
Is there a reason the new iPad won't connect to a mobile hotspot that's using WPA/WPA2? Is there a way to resolve this issue?
I am able to connect my MacBook Pro to the mobile hotspot using WPA/WPA2 so I know that it's not my phone or the hotspot not working properly.
Thanks

It appears as though I fixed my own problem...I hadn't yet tried restarting my blackberry or my iPad since I had been trying to setup the mobile hotspot and connect the iPad. Anyways, I restarted both devices and then tried connecting using WPA/WPA2 and it worked.
iPad is now connecting to my mobile hotspot using WPA/WPA2 with no problems.
Maybe try doing the same if you haven't.

My settings button on my BRAND new iPad won't open!! Help :(

My brand new iPad will not let me open the settings button!! Please help :(. Also my Facebook app won't stick it's the only 1 that will not stick. I have googled a guy said to download an app but the app didint exist in my App Store! Ahh help not happy!!

Not sure what you mean by the facebook app 'won't stick'?
Try this,
Make sure IOS is updated to latest version
(How to update your iOS device
http://support.apple.com/kb/HT4623)
Reboot device by pressing both the home button and sleep/wake (power) buttons at the same time for 10-15 seconds until the apple logo appears on the screen, then let go.
If that doesn't work then reset the device by going to settings/general/reset/reset all settings (or for network connection issues 'reset network settings').
(no media or data will be deleted from the device, this will only take a minute)

Brand New iPad 3 has a jiggly screen and black boxes across the screen in different apps

My mother purchased a brand new iPad 3 about 1 week ago. The screen has begun to shake while she is in the apps. (This is not the shaking that icons do on when you hold an app down so you can rearrange.) When this happens the screen will go blank when her hand is near it and reappear when she moves it away. Also, in some apps, I have experienced this in the App Store and Facebook, black boxes cover the screen so that you cannot see what is behind them.
We have tried shutting it down completely, but that doesn't seem to be a fix.
I have been searching for others with this problem and haven't found any. Help would be appreciated. Given the sporadic nature (but often enough to be a bother), I'm hesitant to go to the Genius Bar for fear it wouldn't do it then.

I've had the same problem with Big Black squares covering the screen. And a few times the screen has split vertical in the middle and pushed everything in the on half a little down, making it very difficult to read text as the lines was cut in half.
I first experienced it in Mail, and then in Safari. I noticed that it is only covering content, not the App bar and When I scrolled down, the boxes were staying On the spot On the page. I figure it must be a software problem as it moves alting with the rest of the content, so I tried uenig Chrome instead, but yesterday the same ting happened.
I have tryed to take a screen dump, but it gets completely black
Its not warm When the problem occours.
Anyone with a solution?

New iPad won't connect to Orange Liveboxs router...

New iPad 16gig wifi won't connect to Orange Livebox router...
I can see the router available as a choice in a list of wireless routers(presumably the neighbours' as well), I can select it, it changes from Gray to Black but then removes itself from the window...
I DO get a message about the 'base station', does this indicate a router issue?
I have a G5PPC imac working and a G4 powerbook and an iPhone all on this wireless connection - I can switch iPhone wifi on and off and the Livebox is readily found...
I also have access to a 10.6 macbook and it's network choice behaves in this fashion also - ethernet OK but no wireless....

I had the same problem. Unfortunately it seems that the Orange Live Box, which was previously the Wanadoo Live Box, is not compatible with a Mac. You can confirm this in the instructions for the Live Box. Completely rubbish and hopefully after mass buying of Apple products will convince Orange to upgrade their technology.
The solution that I use is to use a second router plugged in to the Live Box and connect to that instead. I can recommend the FONERA SIMPL from http://www.fon.com/en/product. I've now bought 2 as my parents also use the Orange Live Box at their house.
Hope that helps.
Roblav

Brand new Ipad not auto connecting on wifi network

I've read the old posts. I've adjusted the brightness and turned off auto brightness. I've changed my dhcp proxy to auto.
Same as everyone else, my macbook, ibook and iphones all connect to the network and access internet with NO PROBLEMS.
The Ipad will join the network, but will not access online content. Always times out.
This just started happening on day 2.
We all know this began back in early April.
I'm running a brand new Buffalo Nfiniti router with updated firmware. Again, every other apple device works just fine.

got this from the stickied FAQ.
iPad stopped auto connecting 5 minutes after non use. Then I tried this and it worked. Guess I have to do this every freaking time I want to use the net.
Renew IP address
In some larger wireless networks it may be necessary to renew your IP address. Renew your IP address using the following steps:
Tap Settings > Wi-Fi
Locate the Wi-Fi network you are currently using and tap
Tap Renew Lease

My brand new iMac won't connect to the internet - the Air is fine?

Hi All,
Loved my Air so much I bought an Imac today to do some serious work - but it won't connect to the internet. It won't load any external webpages, the wireless symbol in the menu bar is at full strength and in settings it says its connected to the modem. Its also finally recognising local time. It can also 'see' my Macbook Air in the 'Migration Assistant' but doesn't connect. The Air can't find the Imac in the 'migration assistant' and just spins. I've rebooted the modem, turned both on and off, checked Safari settings eg extensions (none loaded - its new today).
Essentially I've not been able to view a webpage with the new Imac at all - very frustrating and disappointing. (The Air was a breeze to set up).
I'm not very technical so does anyone have any suggestions? Or do I just return it? TIA.

You have 90 days of free AppleCare telephone support. Please give them a call right away, you can find the number by clicking AppleCare Contact Info

Brand new ipod won't connect to internet, shows wifi connected

I set up a virtual router plus program on my computer to turn our wired connection into a wifi hotspot so my daughter could use her ipod in the app store but it won't connect to the internet at all. Wifi signal is on, in settings it says its connected, but when attempts at loading anything occur, nothing loads. Iphone works on the ad hoc network, won't be able to get to a wifi spot for her to surf around with for a while

Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router (or what yo are connecting to)
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Brand new iPhone- won't connect, won't launch iTunes, can't do anything (??

Hi everyone. I hope someone can help. I just bought my iPhone today at Apple. I walked by AT&T and had an account set up. So, all was well, until I tried to plug it in. Two things have happened.
First, I can't use the phone. When I plug it in, it does not launch iTunes. I've read in other posts to give it 2 minutes and see if it will. I've also read to launch iTunes myself. I've tried both, and nothing. When I launch iTunes it does not show. It doesn't show on my desktop either, but not sure if it should, since it's new to me.
Specifically, the only thing that happens is, I hear a chirp or a tone and the screen lights up when I connect the USB cable. But all it reads is "Slide for emergency" which I did...I guess that's for an emergency call. An icon appears in the middle showing the usb cable and an arrow pointing to an iTunes icon. I've plugged it in, so not sure whey this is still showing. Also, at the very top it reads "no service" which I guess is due to it not being set up yet. And, there's a little "lock" symbol at the top. That's all I get. I've tried rebooting. Nothing. I've tried repairing permissions, then rebooting. Nothing. I cannot get this thing to connect.
Second, and please hear me out on this one. I've used macs for a while and am generally knowledgeable about them. Also, i've been on this iMac for about 5 months, hooked to the same internet connection. However, for whatever reason, after trying to plug the iPhone in, my internet and web applications have gone to complete crap on me. The WILL NOT connect at high speed...it's unbelievably slow. Insufferable even. Now, i've used this every day and have a really good idea of how it reacts. This is 100% out of the ordinary. As I sit here typing this, this page is STILL trying to complete loading. Something is clearly wrong here. Some pages won't load altogether. I've tried resetting my modem (disconnecting, unplugging). Performance was exactly the same. And, as mentioned, i repaired permissions. So, it's a little more than coincidental to me this happened immediately after running into troubles with my iphone connection. It's like the iphone somehow messed my computer up.
Sorry for the long post. I hope you can understand that I'm very frustrated. It appears that, not only can I not get my phone to work, but it seems i've messed my computer up in the process somehow. Any suggestions? Please. Thanks for your help.

Hi all-
For anyone reading this, I've solved both problems, and figured i'd post in case it could help anyone else.
First, the iPhone issue. I figured it out by reading another post here. Basically, in the start up items of your "accounts" in system preferences, there's an item called iTunesHelper. I had that unchecked. I can't remember why...I guess b/c I believed I wasn't using it. Anyway, I had read that that could be a problem, so I checked it, rebooted, and low and behold....the iPhone connected and launched iTunes. I'm now up and running. Phew.
As for the internet sluggishness, I don't know what was causing it. But, I just booted from the Leopard dvd, ran Disk Utility and repaired permissions as well as verify disk. Everything checked out. Rebooted on Macintosh HD, and everything was fine. It's as if it never happened. Very weird. But it's fixed.
Hope that maybe helps someone in someway...if your iPhone's not launching iTunes, try checking the iTunesHelper app in your startup items. Worked for me.

My brand new iPad 4 won't connect to iTunes on my PC.

My brand new iPad 4 won't connect to iTunes on my PC. When first connected to the USB port this mornng, iPad appeared under devices in iTunes, but it soon disappeared. I waited and reconnected using a different USB port, and "iPad" appeare for a short time, and I was able to transfer some files to my iPad. But the connection was broken again. This last attempt, "iPad" appeared for about 30 seconds, and then nothing. The iPad is two days old! What can I do?

Check this out http://support.apple.com/kb/TS1538
If problem persist return device for a refund or exchange.
Hope this helps.

Brand new iPad mini won't connect to FaceTime

My brand new iPad mini just stays on connecting when I try to call anyone. Any ideas?

http://support.apple.com/kb/TS5419
Read this. As of april 16 any device that uses facetime must be updated to a certain level. So it may be as simple as you or the person you're calling needing to update your device to iOS 7.1.1

Brand new iPad Mini Retina won't charge when its connected to my PC

I just opened up my brand new iPad Mini Retina and attempted to plug it into my PC and set it up. The iPad quickly recognizes my PC, briefly displays the charge symbol then immediately displays "not charging." I have attempted to plug the iPad into the wall, and it charges just fine. All the cables I'm using are straight out of the box which I bought right from the Apple Store so I know its not any of those. My laptop is fully charged and also plugged into the wall, so I know its not my computer. I also double checked everything by plugging my iPhone 5 into my computer (with the new iPad lightening cable) and it charges/syncs just fine. Im stumped, please help me fix my brand new iPad Mini Retina.

I know you said PC, for for others that have an iMac with USB 3 ports, they can put out extra power to charge an iPad. (http://support.apple.com/kb/HT4049?viewlocale=en_US)

TS1398 my ipad is connected to my wi-fi but the app store and itunes store never open, the internet nev    er works and it is always loading. i dont understand as it is a brand new ipad.

my ipad is connected to my wifi but the app store and itunes store never open, the internet never works and it is always loading but never working. I dont understand why as my computer works for my wifi and my brand new ipad should too.

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Brand new Ipad 2, forgot to connect with itune or icloud. It says ipad disampled and connect to itunes, which I have several times.

Brand new Ipad 2, It says 'Ipad is disabled, connect to ITunes. It won't do it. When I got it, I forgot to connect to iTunes or icloud. Now I can't get it to clear or start over.
Help

What happens when you connect it to your computer's iTunes by its cable ? If your computer isn't recognising the iPad so that you can reset the iPad :
PC : iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
Mac : If you don't see your connected device in iTunes for Mac - Apple Support
If you don't have an iTunes or iCloud backup, then after you've reset the iPad back to factory defaults what you can redownload for free from the stores will show in the Purchased tabs in the iTunes, App Store, and iBooks apps.

My brand new IPad won't connect to my wi-fi box.

Similar Messages

Maybe you are looking for