My brand new iPhone 5 has gone totally looney. Voice control won't come off, it won't reset. It is not functioning
My iPhone 5 is brand new. We set the voice control function and now it won't allow metro disable. I can't get my password entered. It has sent the phone totally looney and it is totally dysfunctional. I don't know what to do
Voice control? Why not enable Siri? She's much less annoying. But also, about the reset thing. My friend's iPod Touch had a password accidentally set on it and when I tried putting it in recovery mode to reset it, the process would always get canceled midway. I thought that iPod was as hopeless as your iPhone, but when I took it to an Apple retail store, they somehow did it all in two minutes when I waited hours at a time to reset it myself. The employee also said I would lose all of my data, but somehow I did not. Obviously none of this will be helpful if you do not live near a retail store, so I guess you can try recovery mode if you haven't already. You can look up how to do this online. Hope I have you at least one piece of useful advice here. Good luck!
Thank you for choosing Apple.
Similar Messages
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My brand new IPhone has a line down the screen.
Nothing has happened to it, I was just using it set it down, picked it back up a few minutes later and boom this line is there?? It also affects the use of the phone. I don't get what could be wrong?
Reset, hold both Home and Power buttons for about 10 seconds until iPhone begins to restart itself, ignore the "slide to power off", let the iPhone restart itself. See if better, if still problem, Restore the iPhone with current iTunes on your computer. See if fixed. If still problem make Genius reservation or set up Service and take or send to Apple for resolution under Warranty.
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Brand new iPhone 5s will not turn on
I purchased a brand new iPhone 5s for my daughter and when we went to turn it on this morning, it would not turn on. I charged the phone, in case that was the issue but still nothing but a black screen. I connected to itunes and tried to restore the iPhone features, it recognized that it was an iphone but gave me an error 40 and the apple logo and progress bar was only visible. Once I diconnected from itunes, the screen went blank again. I also made sure that our iMac updates were completely up to date and that there were no security settings blocking its use, but still no luck.
Any suggestions?http://support.apple.com/kb/TS3694?viewlocale=en_US&locale=en_US#10
Check for hardware issues
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020. -
My father in law has a brand new iPhone 5s using iOS 8.1.1 - under settings, general, keyboard, all keyboards... There is no option for 'predictive'. Has anyone else had this? And if so, how can we make it appear? Many thanks!
What langauge is he using? Is it one of the supported languages?
See here: https://www.apple.com/ios/feature-availability/#quickType-keyboard-predictive-in put -
Brand new Itouch has just stopped working.....no response...battery seemed to be fully charged and then my daughter hit the button to shut the screen off..now no response whatsoever.....???
Try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't help, try a Restore. From iTunes, select the iPad and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad.
There's more but let's take it in small bites.
Also, read this.
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again. -
Why does my brand new iphone die???
Why does my brand new iphone die???
sorry!!!
Make sure that the USB cable is plugged into the iPhone 4S and iTunes is running. (The only reason we have iTunes running is that, once the device boots into DFU, iTunes will prompt you with a dialogue box.)
Now, turn the device off by holding the power button till Slide to Power Off appears on screen. (If you plugged in the cable after turning the device off, it will turn on again.)
With your device off. press and hold the Power button for 3 seconds.
Without releasing the Power button, press the Home button and keep both the buttons pressed for 10 more seconds.
Release the Power button, but keep the Home button pressed for another 10 seconds.
The device should kick into DFU mode in around the 7th or 8th second, and iTunes will display a prompt that say's "iTunes has detected an iPhone in recovery mode you must restore....
The black and totally blank screen is totally normal; there is no need to be alarmed. This was all that it took for you to put your iPhone 4S in DFU mode.
Click on "OK" and follow the steps to restore iPhone. -
I have a brand new iphone 4s unlocked version from singapore and I am experiencing constant network fluctuations on my iphone , no service, call failed, invalid sim, sim failure, bars fluctuating from 5 - 3 - 2 - 1, no signal/bars searching etc... Ifeel miserable after trying out all the options changed multiple sims, tried multiple carriers, restored the phone back and have set-up as new device but the problem does not get solved... its is so frustrating that after investing on a world's most expensive phone you cannot enjoy the calling features which the phone offers which is the main thing you own the phone for.. Rest of the things are working.. The funniest part I am not able to make calls or receive calls but can access the internet.. I have tried every possible thing and really very frustrated with this iphone of mine...I hope the problem gets solved.. would anyone have any solutions to this problem.. Does it mean one should never update software as I hear that after updating to IOS.5.1 the problem has started coming and same has been with there.... Apple says its a hardware failure which is very difficult to digest as sometimes I get 5 bars and able to make and receive calls but 95% of the time I am unable to. If anyone has any solution I will be very happy if he or share can share the same. Many thanks. its so disgusting to experience this on top of this apple does not support global warranty for the phone as you need to go to the country from where you bought the phone for replacement.. Truly sad state of affairs.. very very very dissappointing.
Have a look at this it might help
http://support.apple.com/kb/TS4148 -
I have a brand new IPhone 4G. I can't get it to ring. I have gone into settings and disengaged vibrate, and have engaged the ring button on side of phone. But everytime I dial my number from a different phone, it doesn't ring. Rather the call goes directly into my voice mailbox (ogm heard immediately); not even one ring! Please advise
Well, if it goes to VM immediately the call isn't reaching your phone, so no wonder it isn't ringing. Do you see a network displayed in the upper left of the screen? Have you activated the phone by connecting to a computer with the latest version of iTunes? Have you called your carrier to make sure they have provisioned it correctly?
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I just got a brand new iPhone 4S on a contract from my local Three store. When I used the cloud restore to put the data from my old 3GS onto the device, it's prompting me for an Apple ID login with an email address (hotmail) that isn't mine! My old phone has NEVER had any Apple ID other than mine log into it, and the new one's a sealed box that I've opened and set up from scratch. Can anyone please explain this? I'm worried there's some kind of problem with my iCloud data being mixed with someone else's or something... Since I logged in with my own ID, it's downloaded the data perfectly fine, but I just got the Apple ID prompt again a moment ago with this same hotmail address in it... I'd be very grateful for any explanation!
In iTunes on your computer, select the Purchased section under STORE in the left column. Click on the first track and choose "Get Info" from the "File" menu.
In the "Summary" tab you'll see details of the purchaser of the track. Click Next to go through all your purchased music one by one until you find the ones you need to get rid of.
Unfortunately, there are no smart playlist rules that can filter tracks by the purchaser that I know of. -
I just bought a brand new iPhone 5 (White and Gold) and have been having trouble keeping it connected to my BlueTooth Stereo. The stereo was purchased brand new back in September and is current on all software. Before I had my iPhone 5, I had the iPhone 4 and had no troubles with it connecting or remembering to connect to the stereo when it was in range. Now, in order to connect to it, I have to first "forget the device" then search for it again, find it, and connect. As soon as I turn either the stereo off, turn the iPhone off, or switch modes on the stereo (to CD mode, radio, etc) it loses the connection and does not pick it up again. It still shows up in my list of available bluetooth devices, but when I try to connect it says "Connection Unsuccessful: Make sure '____' is turned on and in range" which of course, it is.
I bought this stereo because I am a music teacher and use my phone frequently when teaching my classes. You can probably imagine how cumbersome it becomes when after each class if I have alternated between using my iPhone to play music or switching to CD mode, I then need to "forget the device" and follow the steps I outlined above to get it working again.
Has anyone else had this problem with the new iPhone and does anyone have a solution (I HOPE!!!!!)
Thanks!
-Disgruntled Music TeacherI've not seen this type of behavior, but see if this support document helps. http://support.apple.com/kb/HT1664
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I have a brand new iphone. my home wifi router has a mac filter. I can't use my phone until the wifi is set up but i cant set up my phone until it connects to the internet. is there a way to find the mac addreess without getting to the settings menu?
It's not on the box.
Try turning off Mac filtering temporarily on your router, finish the setup, then turn it back on. Or use another WiFi hotspot, such as an Apple store or a carrier's store. Or McDonalds. Or Starbucks. -
How can I get a Brand New iPhone 3GS as a warranty replacement phone?
4/26/2011
Does anyone how I can get a brand new iPhone 3GS as a warranty replacement for my iPhone 3GS? I already had the phone replaced once with a refurbished phone that has a problem with becoming frozen and unresponsive. This occurred ten times since I got the phone on 4/16/2011. I have tried doing a hard reset and have also restored the phone as a new device. I have an Apple Care plan. I am concerned that the refurbished phones will not be reliable due to my experience with the refurbished one that I got as a replacement.
Thanks!Thanks very much for your reply! I have a Genius Bar appointment today maybe they can test the phone to see if they can determine whether or not it is defective.
Thanks Again!
CS -
Cannot restore my brand new iphone 4s ,got stuck in DFU mode and itunes shows error code (-1) please help?
repeatedly tried from diffierent computers and the same error code pops up (error -1)That's a hardware problem which will require a trip to the Apple store for evaluation, unless your phone has been jailbroken, then it's a corrupt hosts file (and we can't help you with that here as it is against the forum's terms of use).
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Hi,
Can anyone advise why my brand new iPhone 6 Plus showing Lifetime 2 hrs 41 mins under Settings/Call Time? I did not even use the phone to make call yet!
Thank you.
Regards,
SC.Hi
I meant when they test a percentage of devices as part of quality control - to make sure that a particular batch of phones is defect free and market ready
The Call time is apparently the total time one spends talking on the phone between total resets and wipes
http://forums.macrumors.com/showthread.php?t=1378469 -
Other taking up space with a brand new iPhone
other taking up space with a brand new iPhone, never used or plugged in. 1st time conecting and it says 564.8mb other. WTH??
I'm sorry, I don't understand your comment. Any computer program has at least 2 divisions. A Code division and a Data division. When we talk about the size of a program or operating system we mean the size of the Code division. The Data division will be of variable size, and can change dynamically. So the size of iOS when you download it is the size of the code. Other includes the data division of iOS, plus the data divisions of all apps that come bundled with iOS, plus the Safari cache, plus all email messages, plus all texts, plus all contacts, plus all calender events, plus all notes, plus all reminders, plus the music catalog, plus album art, plus data used by the iTunes & App stores, plus data used by the Genius feature, pus data used by Game Center, plus data used by Apple Maps (but not Google maps if you have it), plus a few things I've probably forgotten about.
Immediately after a new phone is activated, or after it is restored as new, Other still contains the data divisions of iOS. And if you have logged in to the iTunes and App stores during setup it contains the information from your account for those apps. And if you have logged in to iCloud it contains all of your iCloud contacts, calendar events, notes, reminders and email.
I've explained this several different ways. I'm not going to try again.
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