My brand new Ipod is not working. I need help!

I cannot get help from Apple, so here goes.
I purchased an Ipod for my daughter from this site for Christmas. We charged it and it seemed to be working, we downloaded the songs from Itunes on it. Then it appeared to have battery or charging issues. Now I can't even get it to turn on. This is getting very frustrating.

To get it to restore you use an application that is installed from the CD that comes with the iPod... can you find this and run it with the iPod connected. If it is able to see the iPod just go for a full restore that should get your iPod back to the beginning and you will have to add the music again. If the software tells you no iPod is connected and you know it is maybe you will have to contact Apple or an Apple Store, as for being helpful I have approached them several times with ailing mac problems both inside and out of warranty and have found them very helpful and keen to resolve issue. I imagine at xmas they face a fairly large influx of calls from a variety of people with differing technical abilities making it harder to resolve issues and taking it longer to get through.. just keep trying, I I also have large format HP printers which are under a support contract with HP and now there is support that is a joke... any time of the year

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Brand new ipod touch not working like it should??

I have a brand new ipod touch that i got last tuesday.and every downloaded app will stop working after i have had it for about a day..like it starts to load the app then just goes back to homescreen..all pre-installed apps work fine.
but i have tryed restoring my ipod and it doesnt really fix it because all the apps stop working just like before..and i have also tryed deleting and re-installing the apps but is still doing the same thing.
Is there a way to fix this or should i get it replaced??
(i have a 2 year warrenty)

Maybe your using too much Virtual Memory. Try holding the sleep/wake button and the home button until you see the silver apple.

Brand new iPod corrupted already? I need help please

Hi,
I use Windows XP Pro, have the latest updates for iTunes and supposedly the iPod updated last night. I am getting the following messages: During a "Restore" session I get:
The iPod "iPod" could not be restored. An unknown error occurred (1418)
Followed by:
iTunes has detected an iPod that appears to be corrupted. You may need to restore this iPod before it can be used with iTunes. You may also try disconnecting and reconnecting the iPod.
Which I have done NUMEROUS times. Don't have this kind stress with the creative products. I love the mp3 player but LOVE iTunes more so broke down and bought a 2 gig, 2nd generation iPod and I've gotten absolutely nowhere. I'm about ready to box it back up and send it back to Amazon.com, what a stressful mess this is.
Come on Apple, fix your software for crips sake because I seriously doubt it's the hardware!!
Suggestions welcome. I've already read through as many threads as I think might be of help like the 5 "R"s and so forth, nothing is working!
Thanks
Richard

Update... reconnected, reformatted after reading more ideas and still can't get past the errors.
Now I have it connected to the computer, no back lighting (kinda lame), which shows a "do not disconnect" message, there's a little icon up in the upper left screen spinning around.
I do not have iTunes running at this point so I'm not sure what it's doing. In a loop of some kind perhaps?? Not sure.
I've also checked in with Amazon.com to make sure I can return this product... I can... thank god.....
Still very open to help if someone has any other ideas. I see quite a few views but no responses.
It's a Nano by the way...

Ipod touch not working properly. need help on wether or not to replace battery or something else.

My iPod touch 4th generation 8g is acting up. when i touch an app, it loads like normal but then goes black for about 2 seconds then returns to the normal screen where all the apps are. my music won't play for a long amont of time either (for example about 5 to 10 min.) without going black and freezing for about 2 seconds and returning to the regular scree. my 90 day warrenty has been up for a while and i was wondering if it could possibly be the battery and maybe i should just get the battery replaced, or if any of you have suggestions, i am all ears! Help! and the Apple service company was no help and said i had to buy a package plan in order to get phone service!

The warranty is for one year unless you purchased AppleCare which extends it for a total of two years. The 90 days is for free phone support.
Try in order:
- Reset the iPod, Nothing will be lost,
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Restore the iPod from backup via iTunes onthe computer
- Restore the iPod to factory defaults/new iPod, also via iTunes
If you still have a problem then you likely have a hardware problem and make an appointment at the Genius Bar of an Apple store. If defective, you should walk out with a refurbished iPod.
For how to restore, see the restoring topic of:
iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software

Brand new ipod nano not working

so i JUST received an ipod nano second generation today and i tried to hook it up to my computer and it seemed to work at first. and then my computer said that there was some sort of connection difficulty. so i unplugged it when it said it was ok to do so, but the screen still says "do not disconnect"
i've tried to reconnect the ipod, turn it off, but nothing is working. the screen still says the same messgae. it looks like it's frozen or something. i dont know what to do
HP VS17C Windows XP

Take a look at the links below and see if they help any if you haven't already looked at them.
iPod isn't responding--it appears to be frozen
http://docs.info.apple.com/article.html?artnum=61705
iPod Trouble Shooting
http://docs.info.apple.com/article.html?artnum=32222

Brand new iPod touch not showing in iTunes - HELP!!!

It showed when I first got it home, then I updated to iTunes 10.1, and it wouldn't show. Called Apple, they had me put iTunes in the trash (along with some other things) and reinstall it. It showed again, and everything was fine - until I updated to iTunes 10.1.1, then it was gone again! Called Apple again, they had me check all kinds of things. Then had me reset my iPod touch. It came up with an error, and they said it was a hardware problem, to send it back to them and they would send me a new one. Got the new one today, and guess what? IT DOESN'T SHOW UP IN ITUNES!!! I'm beyond frustrated! I don't want to have to reinstall iTunes every time there is an update. I have yet another call set up with them, but if there are any other suggestions before then, I'm all ears!

This may help:
http://support.apple.com/kb/TS3540
(Mac OS X v10.6 or later: iOS device not recognized in iTunes after restart)

I can't get my brand new IPOD Nano to work - can someone help?

I have donwloaded 7.3 but when it gets to the point it is supposed to launch I get an error message saying it is on a locked disk taht I do not have permission to write to - I don't know what that means. I have attempted to uninstall and reinstall 7.3 multiple times but I still get the same message . . . can someone help?
Thanks,
jd7793

This may help try the trial version first
http://www.transfer-iphone-recovery.com/transfer-music-from-iphone-to-itunes.htm l

I restored my iphone and updated it but the progress didn't complete and now my iphone is not working. i need help asap.

my phone was not working only the restore button was available so i restored it and they told me i have to update my iphone 5s as well. i waited till the end the update software was downloaded successfully but then the iphone restarted by itself and now its not working. the iphone screen is shown the picture when you first time open the phone to connect it to an itunes. i connected it by it not working, i restart everything still not working:( i need help asap please. thankyou

it seems like apple's activation servers have gone down under the weight of the overwhelming amount of activation requests. you will be able to activate your phone once the servers are able to catch up with the activation requests.

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NEW IPOD NANO NOT WORKING, PLEASE HELP

Hi Guys,
I have the large IPOD (4 YEARS OLD) and bought a 2nd Ipod Nano that's smaller for the gym. I plugged it into my MAC BOOK PRO and it keeps saying it needs to be updated which I press "OK" and then it asks for my password and when I type it in, it keeps stating it's "incorrect"? What should I do, any help would be greatly appreciated!
Thanks

Vegas Superstar wrote:
My plan was to fresh install OSX, install Carbon Copy Cloner and then clone the old drive by plugging it in with a reading device I have.
Hi VS,
What "reading device" are you using?
As it started the macbook told me I was '+running on battery power+' and '+was I sure?+'. With full battery I said yes and continued.
It is best to have the power adapter connected when running a long process like this which cannot be interrupted.
The new internal drive was also making a repetitive noise - not loud or anything but certainly sounded like it was searching for something. As the whole thing was stuck and nothing was working I held down the power button.
How long was it "stuck?"
I tried again with the first disc but it wont even do anything anymore! I took out the new drive and put in the old one. Booted up. Connected the new drive to the reader with the idea of re-formatting it via disc utility.
But now the brand new drive is not readable and is making the a few funny repetitive noises.
Please help me someone - I'm very worried about this new drive now!!! Is is broken or corrupted or something???
It sounds like there is something amiss with the new HD. If you have access to a different external enclosure, (even on a PC, just to see if the HD will function), you could try erasing/formatting it again. If not, I think it's time to contact the vendor about a return.

Hi all Brand new ipod touch not resonding

Hi all, We have a brand new ipod touch, we connected it to the computer and all was going well itunes came up , it stated snic and then itune closed and the ipod went onto a screen with a cord and the itune icon, we have tried to connect it again however it sayes it needs to retore but it won't. We have held the on/off button anf middle button together for 10 sec but no luck, PLEASE HELP!!
We have another ipod touch whitch is working fine

Maybe your using too much Virtual Memory. Try holding the sleep/wake button and the home button until you see the silver apple.

Brand new ipod nano will work when attached by cable either to a power adaptor or usb port but stops immediately when disconnected, despite being put on charge with different adaptors. Battery indicator remains constantly on lightning flas symbol and whit

My Brand New ipod nano (sold to me two days ago by Apple as replacement for previous ipod nano -15 months old and therefore out of warranty - which had suddenly stopped functioning altogether) will operate only when attached by cable to either power adapter, usb port on my laptop or when playing on a docking station. When detached, it stops playing and screen goes dark and it will not respond to any buttons, despite being charged several times for many hours on different chargers. The battery indicator stays on lightning flash symbol on white background and has only momentarily shown fully charged symbol once !
I am baffled as to why this new ipod has a similar problem to the old ipod.
Is there a virus out there which can have this effect and which I may have picked up on my Pc and have inadvertently transferred to both ipods when sync-ing ?
My PC has Norton anti-virus software.
Any suggestions , please ?

Sounds like the Nano has a faulty battery. You should be able to have Apple swap it out again for you at no cost.
B-rock

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Help.. brand new Ipod 80gb not being recognised by Computer or itunes

Replaced a ipod mini that was stolen from my house with a brand new 80gb ipod. Plugged it into the same computer that had been used successfully with the mini and the ipod will not be seen by either the computer or itunes. It will charge through the usb post no problem but when you plug it in it originally came up with the windows new hardware wizard, as apple have for some misguided reason stopped supplying CD's, the wizard can not find the correct driver, and fails to install. When Itunes is running nothing appears. I have been through the 5 R's, or should I say 4 r's as the fifth rely's on itunes recognizing the ipod before you can restore, countless time, so please unless you are sure don't ask me to click the hold button on and off yet again.
Plugged the ipod into an old laptop with USB 1.0 ports and the ipod was recognized which would suggest it is my main comp's usb ports that are at fault, but as two previous ipod mini's worked without fault I find this hard to believe. I think if only I had the correct driver to install I could solve this problem easily. Can anyone send me the correct driver for an 80gb ipod.
It hopefully goes without saying that I have downloaded the latest itunes software and gone through all the post's on the this site. I thought I'd cracked it with the UBSSORT file post but it was not to be....to tell you the truth if it's this complicated I'd rather send it back and buy a sony mp3 or even an ipod nano. At my wits end so please help Obi one, your my only hope

Big Big thank you to Varun at Apple Service & Support e-mailed me the following article and after following the instructions, I'm up and running. Thank you ......
Link: http://www.info.apple.com/kbnum/n305136
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date

My new Ipod touch not working!

Received my brand new sealed Ipod touch 2g 8gb yesterday. Connected it at lunchtime all synced and was working perfectly. After work tried reconnecting it and nothing happened. Not appearing in itunes or even as a device on my computer. Did a reset of the unit hoping this would help. Not still won't connect and can't even use what was on it as it has been reset! Argh! Help please!

have you tried to connect in recovery mode: _*http://support.apple.com/kb/HT1808*_ ?
also, make sure *Apple Mobile Device Service* is installed and started: _*http://support.apple.com/kb/TS1567*_.
JGG

My brand new Ipod is not working. I need help!

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