My brand new laptop won't even recognize a new device (iTouch)

I just got a new Dell Inspiron 1525 with Windows Vista 32-bit OS for school, and it wont recognize a new device when I plug in my iPod Touch. My iPod doesn't even say it is being charged. I tried every USB port on multiple devices, so I know they all work. Also, when I plug it back into my old computer where I first synced it, it works just fine. Help me please, I can't go off to school without being able to use my iPod, it was quite an investment.

I fixed it. It's a long story.
When I first installed iTunes, whenever it was running, every seven seconds a message would pop up saying 'AppleMobileDeviceHelper' was malfunctioning, or something of the sort. So I got sick of it, found the program in "Program Files" and uninstalled it. Well, I have been hopelessly browsing through all sorts of iPod help files on the internet, and one said to try to reinstall iTunes, and mentioned the AppleMobileDeviceHelper, which sparked my memory of deleting it, and led me to believe it was my problem. So after uninstalling iTunes, I went back to reinstall it, and saw it gave the option of "Windows Vista (64-bit)" or "Windows XP or Windows Vista." When I first installed it, I had no idea there were multiple kinds of Vista, so I must have automatically just picked the first option, bringing the weeks of distress.
Boy do I feel dumb, but hopefully people can learn from my mistake.

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HT1212 My Ipad is disabled by wrong password and I have tried to reset and restore a few times with no success. Now I-tunes won't even recognize the I-pad in recovery mode. I need help please.

My Ipad is disabled by wrong password and I have tried to reset and restore a few times with no success. Now I-tunes won't even recognize the I-pad in recovery mode. I need help please.

If the iPad was running iOS 7, iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

I have a first generation touch with OS3.1.3. When I turned it on yesterday and tried to connect to Wi-Fi; It says choose a Network, but none display. If I hit "other", nothing shows; it won't even recognize my home network. Help!

I have a first generation touch with OS3.1.3. When I turned it on yesterday and tried to connect to Wi-Fi; It says choose a Network, but none display. If I hit "other", nothing shows; it won't even recognize my home network. Help! This has never happened before!

Nothing is grayed out. It just doesn't want to find any networks. Usually, a whole list appears; mine is at the top. It tries to connect less than 2 seconds and just stops...nothing appears.

Brand new ipod/itouch 4th generation won't connect to available hm wireless

I have a new 4th generation ipod touch. I also have a new computer using windows 7. I have set up the computer and wireless is working great. I have set up and synched the ipod to itunes without problems however, I cannot connect to my home wireless network. I have done the network reset. There is no option to "forget this network" that comes up when I click the arrow. I cannot access the support document that you provide in other links because it says it is "damaged". I have my wireless network password protected but my itouch will not accept the password. I know the password I am entering is correct because I used it to join my new computer to wireless and that worked fine. I have tried about 20 times to enter the password so I know that it is correct and it will not join. Please help.

Doc Lady wrote:
I haven't gone running around town with my ipod trying to find out if it will connect to other wifi.
I've looked at those documents...that's how I knew to try all of those other fixes.
It is a linksys. That should not be an issue...as I said, it works fine with my brand new Asus Windows 7 computer.
A few things:
If you have read the Apple documents why did you say, "I cannot access the support document that you provide in other links because it says it is 'damaged'."? Also, who is you ?
Testing the iPod Touch WiFi on another network will give you a baseline as to whether the WiFi in your iPod Touch is working at all. If it doesn't work on other networks then it may need service/replacement.
What model Linksys router do you have? What kind of security are you using WEP, WPA, WPA2? How is it configured? (see my previous post for what's relevant). Is it 802.11g?, 802.11n? Do you have the latest router firmware?
Note also that just because one device seems to work OK on a WiFi network doesn't prove that the network is golden. Not all devices use the same features of the Wireless 802.11g/n protocols. Low-power devices are different than desktop computers.
Have you tried testing with security turned off? (This check is suggested in the Apple documents).
Message was edited by: JimHdk

HT4623 I used iTunes to update my 4s which is now frozen. Picture shows the charger cord with an arrow to the iTunes logo. Computer won't even recognize that my phone is plugged in. I have tried the hard boot. Nothing works...

Please help with my iPhone 4s. I updated to OS 8 using iTunes. It had an error and no my phone is frozen. It shows the pic of the charger with an arrow pointing to the iTunes logo. I have tried a hard boot. I plug it into iTunes. My computer won't even acknowledge it is plugged in. Any tips???

Sounds like it is time to call Apple and make an appointment to take it in for them to examine it and find out what is wrong with it.

My new blue iPod touch 5g won't charge. My computer won't even recognize it. Should I buy a new cable or is something wrong with the iPod touch 5g.

Also when I click the home button to turn it on and try to click the camera it won't work.

Likely the cable. Make an appointment at the Genius Bar of an Apple store. If defective Apple will replace the cable/iPod.
Apple Retail Store - Genius Bar

How can i reformat my iphone? its appears that i need to connect it to itunes but my laptop can't even recognize my iphone.

hello guys, i badly need your help. last night i was trying to udate for a new software on ios but i failed to finish updating then after a few minutes i tried updating it again but it did'nt turned out well. what appears on my iphone is that I should connect it to itunes but unfortunately when i connected it, my laptop could not recognize my phone. Could anyone help me with this? pleaseee when i went to an apple store, they told me to reformat it (so does it mean all my files will be deleted), and how to reformat this? help me pleaseeee.

Turn your phone off and connect your cable to the computer, but not the device just yet. Start up iTunes. Now, hold down the home button on your phone and plug it in to the cable - don't let go of the button until iTunes tells you it's detected a phone in recovery mode. Now you can restore to factory settings.

I'm at the end of my tether with not being able to access itunes which I could do perfectly well before! Now my laptop won't even connect to the internet despite the connection at the hub being excellent! No problem with ipad and phone - only windows!

I'm tired of this problem of not being able to access itunes on my laptop and now no internet access despite connection and strength being excellent. What are windows playing at? Worked perfectly well until recently. Very frustrating and time consuming!

Just a few lines to assure you you are not alone regarding speed delivery. By no means.
I'm on Infinity 2 with HH5 - was virtually guaranteed 63 d/l and told possibly even up to 78. My actual speeds are nearer 15 (yes 15!) to 28 d/l if I am lucky. I've played all the obligatory games of checking and posting and reviewing my HH stats - and of course wasting my time with India "help" customer services who are instructed to read from a script of inane generalities which are usually completely irrelevant and have no connection whatsoever with a user's Specific problem.
It more often than not turns out that the automated monitoring system imposes a software called DLM = Digital Line Management = which (with the endless excuse of improving line stability) increases noise margins and drastically reduces speed. This can kick in pretty rapidly and can take at least 3 to 4 days to modify itself - if indeed at all!!! Usually an Openreach engineer visit is then needed - who will re-set the Profile to what it is you are supposed to be paying for ..... then of course it is totally possible that DLM will re-emerge and the same old cycle of troubles will have to be endured.
We pay in good faith at the outset on the back of so many promises - only to be cynically let down and dismissed once signed up. It is quite wrong we have to continually argue our case to (try) to get anywhere and are always reminded that we are tied into contracts with expensive escape clauses - or that an engineer's visit is only free IF it is proved the fault is not inside your house - which it very rarely is! This is often more an Ordeal than a subscribed service. Superfast reliable Broadband in the UK ? Ha!

When I reboot from Arch, my laptop won't even read its bios anymore...

Hello All,
I have the weirdest problem on my Asus A6T that I have seen in a long time...
Last Sunday, I rebooted my laptop using the "reboot" function in Arch. I never ever use reboot but for once I did.
My laptop did log out but when it should have booted again, even the bios did not start. The screen did not turn on, the HDD did not start to spin up.
As my laptop was hot before the reboot, I thought that my motherboard (or something hardware) died as this laptop had its motherboard and LCD screen changed 1month ago... I just thought here we go again...
I reset the bios, and did all the master reset possible, changes the RAMs, tried to boot without HDD, I tried anything I could think of to troubleshoot my laptop... I decided to let it on the side for 4 days and to not try to boot it again. Before trying after 4 days, I re-did the bios reset, etc. and then it booted as if nothing never happened.
So I tried to reboot the laptop again to see what would happen and guess what... same situation... the BIOS do not boot anymore, etc. I will let it on the side for few days and I bet that my laptop will be fully functional again but does someone have a clue of what could be happening there?
I have had several laptops and desktops over the last 15 years or so and I cannot recall such weird behaviour. How come a reboot *kill*/*freeze* a motherboard to prevent it from booting?
Anyone?
Thanks in advance.
Ludo

My HP 8220 did not reboot correctly unless I added reboot=b to the grub command line. But without it I never had an unusable machine for days, I only had to turn it off the hard way by pressing the power button for a few seconds and on the next press it would come on again cleanly, your machine behaves very strange indeed.
Bye, signorRossi.

Laptop won't even start

I have a ProBook 4525S Win 7. Laptop only start 1 out of 10 times...otherwise the start button stay on but nothing on screen..
What should I do ?

I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this HERE.
HP ProBook 4530s Notebook PC Support
TwoPointOh
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

AEBSn won't even recognize usb disk

Hey guys I have the AEBSn with a WD My Book Pro 500 gb attached to it by USB that I am trying to use a backup for my network. My problem is that the AEBSn doesn't even acknowledge that the drive is attached. The AEBSn is running the 7.2.1 firmware. The My Book is formatted Mac OS Extended (Journaled). The computers on the network are an iBook G4, an iMac C2D, and a PC running XP SP2. If anyone has any sort of idea how to fix this please let me know. If you need any more info just let me know.
Thanks,
John

We've had the (very) occasional 'panic' with this sort of thing....
We've found that if you press the Sleep/Wake button for a number of seconds, then release it and then some seconds later press the Home button you'll mostly get some response after a while, then needing you to do a 'reset' (press and hold sleep/wake and Home buttons together until you see the Apple logo then releasing and waiting until the iPhone restarts...) to get things back to normal.....
It's got us out of problems when we're away from the possibility of re-connecting/re-synching or doing a restore on a couple of occasions in the last year or so....
Although this is not entirely/regularly documented, it has returned things to normal without issue, so 'Good luck!'....

My IPod Touch 4th gen won't charge unless its off when it's on it won't even recognize the charger or indicate it's charging please help me figure out so I can charge and use it at the same time

Help would be appreciated

The charger yo are using does not supply enough power to both charge the iPod and power a working iPod at the same times.
Not the wall you plug the wall charger into if you are using a wall charger.
Have you tried another charging source?
I would also try another cable.
Further
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.

Why can't I finish reading some of the the books I bought in iBooks on my iPod touch 32GB? It's a brand new device and I synced it with my old iPod touch 16GB.

WWhy can't I finish reading some of my books I bought in iBook? I synced from my old 16GB IPOD TOUCH, I only get about a third or half the way through and it freezes.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Delete the books and redownload
Downloading past purchases from the App Store, iBookstore, and iTunes Store
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.

TS1425 ipod nano won't synch, i plugged it in to computer after not synching for a long time and it wouldn't install a new driver and now itunes doesn't even recognize it when i plug it in

ipod nano won't synch, i haven't purchased anything in a long time and haven't synched with the computer just charged on car charger. when i plugged the nano in it tried to install a driver and that failed and now the computer and itunes won't even recognize that the nano is plugged in.

REPOST (this solved my problem!!)
originally posted by shootme78
"The device manager just needed to be prompted to use the driver for an Apple Mobile Device instead. The Apple driver was already in my PC - I just had to prompt the device manager to use it instead of the camera driver it kept installing. Here's what I did:
I right-clicked the iPhone in Device Manager and chose Update Driver (for me, the iPhone was showing up in the Device Manager under Imaging Devices).
I selected "Install from a list or specific location (Advanced)" and clicked Next.
I chose "Don't search. I will choose the driver to install" and clicked Next.
In the next window there were 2 drivers to choose from: the "Digital Still Camera" driver that my PC kept thinking the iPhone was, and Apple Mobile Device USB Driver. I selected the Apple Mobile Device driver.
The driver installed, and at that point iTunes 9.2 could finally detect the iPhone. Yay!"
if you still confused, this is the real post by shootme78
https://discussions.apple.com/message/11761418#11761418?messageID=11761418
this solution worked with every itunes version
* i tried this on itunes 10.6.3.25
Hope this will also solve your problem

How can I replace a brand new, but malfunctional iPhone 4?

Hey, guys.
I am from Russia, and on our recent trip to Munich, Germany we've bought a new iPhone 4 8gb for my wife at the Apple Store. When we got home in a couple of days, I unboxed it, plugged in and proceed to install iOS6 wirelessly. On the next day we went to the carrier office for a local microSIM, and my wife started to use the phone. But suddenly we've discovered that it won't last even a half of a day: while charged up to 100% overnight, it dropped to 80ish in about two hours, and after dinner break it was already way below 30-40 percent only to discharge completely at 5 or 6 pm.
And all this while every 3G, WiFi, BT, geolocation or even cellular data is turned off. She just made a couple of calls, so all other time it was in standby. I saw this myself in the evening, you can hold it in your hand and literally look how battery percentage drops one by one. Also the phone is getting hot while screen is lit and extremely hot when it charges up.
We don't have an Apple store in our country, so I can't get any official support. I can't contact Russian Apple support by phone, because it redirects me to carriers' support and they can't do anything. I didn't find any e-mail address to write to. I started digging this forum and found similar problems in regard of some kind of a bug in iOS 6, as well as some solutions, none of which were working. For instance, I wiped the phone completely, restoring only contacts from icloud and disabling everything power-consuming I could find. Sadly, it didn't help.
So, I decided to give it to local service for some diagnostics. They ran it and results came back: phone is malfunctional because of some serious internal issues like abnormally increased voltage from the battery, bent microboard, slightly melt components and so on. They said it is beyond repair and is only subject for replacement or disassemble for spare parts. All this with a brand new device.
You can imagine my frustration. We don't have any financial means to travel back again just to replace it, nor can we send it over via postage service. The only reasonable solution would be to transfer it back to Germany with a random friend, but I am not sure if it is possible to make a replacement, becuase I've paid for it with credit card and there is my name on the receipt.
So, the question is, what should I do? Is there any way to replace it without my personal presence in the store; can it be done by someone else? And if not, can a friend just give it back, and they would refund it to my credit card? Also, is it mandatory to return it exactly to the same store, or any store in Europe can take it?
I would really appreciate if someone with a silmilar experience would elaborate on the solution. Thanks in advance!

Thanks very much for your reply! I have a Genius Bar appointment today maybe they can test the phone to see if they can determine whether or not it is defective.
Thanks Again!
CS

My brand new laptop won't even recognize a new device (iTouch)

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