My brand new MacBook Pro 15" keeps freezing

I got a MacBook Pro 15" with 750GB memory, and 8GB RAM, and it keeps randomely freezing, im about to go away to boarding school, so if you know how to fix this please tell me. It is not a problem with using to much RAM i dont think, because I checked activity moniter and it said i had 6.19GB free. Possibly overheating. Any suggestions?

Here is freeing up hard drive space in case you or others need it.
Not enough free space can cause all sorts of issues including freezing and disk corruption.
DALE

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I installed indesign CS5 on new macbook pro and keeps freezing with spinning wheel once the app opens. Is there an issue with OS Mav or font issue or a plist I can pull. All other Adobe products work.

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Migration should never be done with any Adobe program.
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New Macbook Pro Retina - Keeps freezing...

Picked up the brand new Macbook Pro Retina on Tuesday. Great piece of kit, however I have found the system has frozen a couple of times now meaning I have to reboot by holding down the power key.
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Seriously Apple, you make us pay so much money for a "great" product, yet all we are faced with are issues. Please fix this, or a lot of Apple enthusiasts, will start leaving.
Post in the Product Feedback forum.
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I have had this brand new macbook pro retina 13" for about 4 days now
Did you read my Oct 25, 2013 7:24 PM response in this thread? Applies to you too!

New Macbook Pro 2011 - Keep freezing......

Hi All,
My new macbook pro keep freezing from time to time......Even though I have updated the OS to 10.6.7, the problem still exists....
Anyone can help?
V

If the "funny noise" was a clicking or clattering it is probably a failed or failing hard drive. No, I don't think it had anything to do with the update. I'm assuming the "funny noise" was not the sound of the CD/DVD drive waking up you hear each time your reboot. Does it still make the "funny noise?"
If it is now working, I can't tell from your post, you probably should make an appointment at an Apple Store to have it checked since it is new.
It is generally a good idea to empty the trash and repair permissions (using Disk Utility) before and after any update. You should have a copy of Onyx on your HD. The developer is very active so keep up with the updates. it is free. It's a good idea to follow the instructions.
If I could only have one heavy duty repair solution, it would be DiskWarrior which is available at most Apple Stores. The developer has been around since System 8 or System 9 days. DiskWarrior is $99.95 and considering it will repair problems that other utilities can't touch, it is a steal. I run DiskWarrior about once a month.
Finally, I would get AppleJack which only runs in Single User Mode. That means holding down the <Command> and <S> keys at startup. AppleJack makes it possible to run Disk Repair without having to boot from an external drive or using the install disks. Follow the instructions. AppleJack is free. A plus is you will get to see what is going on "under the hood" because Single User Mode is mostly just the Unix part of Mac OS. You will get to see what all computers looked like just a few decades ago.
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New Macbook Pro 2012 keeps freezing (HELP!!)

It keeps freezing, it happens after a few hours, sometimes after a few minutes!!
First, the app (google chroome, safari, skype) and then, the finder... I can move the cursor but it doesn't respond, the beach ball won't stop spinning and I had to force shut down by holding the power button (not once...two, three or four times a day)
I've done everything, disk utility almost every day (repair permissions), resetting the pram... I don't know what else to do... I was thinking about buying 8GB RAM (2x 4) but I don't want to waste my money if it's not going to work...
THIS IS MY INFORMATION:
Hardware Information:
          MacBook Pro (13-inch, Mid 2012)
          MacBook Pro - model: MacBookPro9,2
          1 2.5 GHz Intel Core i5 CPU: 2 cores
          4 GB RAM
Video Information:
          Intel HD Graphics 4000 - VRAM: 1024 MB
System Software:
          OS X 10.9.2 (13C1021) - Uptime: 0 days 0:10:57
Disk Information:
          APPLE HDD HTS545050A7E362 disk0 : (500,11 GB)
                    EFI (disk0s1) <not mounted>: 209,7 MB
                    Macintosh HD (disk0s2) / [Startup]: 499,25 GB (469,23 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
          MATSHITADVD-R   UJ-8A8
USB Information:
          Apple Inc. FaceTime HD Camera (Built-in)
          Apple Inc. BRCM20702 Hub
                    Apple Inc. Bluetooth USB Host Controller
          Apple Inc. Apple Internal Keyboard / Trackpad
          Apple Computer, Inc. IR Receiver
Thunderbolt Information:
          Apple Inc. thunderbolt_bus
Gatekeeper:
          Mac App Store and identified developers
Kernel Extensions:
          [kext loaded] com.sophos.kext.sav (9.0.53 - SDK 10.7) Support
          [kext loaded] com.sophos.nke.swi (9.0.53 - SDK 10.8) Support
Launch Daemons:
          [loaded] com.oracle.java.Helper-Tool.plist Support
          [running] com.sophos.autoupdate.plist Support
          [running] com.sophos.configuration.plist Support
          [running] com.sophos.intercheck.plist Support
          [running] com.sophos.notification.plist Support
          [running] com.sophos.scan.plist Support
          [running] com.sophos.sxld.plist Support
          [running] com.sophos.webd.plist Support
Launch Agents:
          [not loaded] com.adobe.AAM.Updater-1.0.plist Support
          [loaded] com.adobe.AdobeCreativeCloud.plist Support
          [loaded] com.oracle.java.Java-Updater.plist Support
          [running] com.sophos.uiserver.plist Support
User Launch Agents:
          [loaded] com.adobe.AAM.Updater-1.0.plist Support
          [loaded] com.google.keystone.agent.plist Support
User Login Items:
          None
Internet Plug-ins:
          QuickTime Plugin: Version: 7.7.3
          JavaAppletPlugin: Version: Java 7 Update 55 Check version
          AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 Support
          Default Browser: Version: 537 - SDK 10.9
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
          AirPlay: Version: 2.0 - SDK 10.9
          AppleAVBAudio: Version: 203.2 - SDK 10.9
          iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
          Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
          Java Support
Time Machine:
          Time Machine not configured!
Top Processes by CPU:
              10%          SophosWebIntelligence
               8%          InterCheck
               7%          Google Chrome
               4%          coreaudiod
               3%          WindowServer
Top Processes by Memory:
          143 MB          InterCheck
          139 MB          SophosScanD
          115 MB          Google Chrome
          106 MB          SophosAntiVirus
          78 MB          mds_stores
Virtual Memory Information:
          832 MB          Free RAM
          1.73 GB          Active RAM
          966 MB          Inactive RAM
          527 MB          Wired RAM
          443 MB          Page-ins
          0 B          Page-outs

catalinamnx,
try disabling Sophos, to see if that makes a difference.

Brand new macbook pro keeper keeps freezing

Hello,
I got a brand new macbook pro less than a week ago and already it is acting up. It keeps making these clicking sounds that seem to originate from the top right corner of the keyboard (where the power button is). Also, I'm constantly getting the spinning rainbow wheel, even though the only applications I have open are pages and safari. When the spinning wheel starts, I can't even access force quit. I tried rebooting my computer but things are still freezing (even now I'm getting the wheel every couple of words that I type). This is all very frustrating. I feel like this shouldn't be happening, especially based on how much I paid for this computer. I also tried running the 'verify disk permissions' in disk utility and it came up with a bunch of problems (I don't know if that's normal or not)
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Make an appointment online at the Genius Bar of your local Apple Store and take it in. They should be able to get you going.
cornelius

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If I Replace my SuperDrive with a Hard Drive or Solid State Drive. Will it void my warranty?
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LowLuster, greetings:
LowLuster wrote:
It will void your warranty if Apple finds out that you have made this modification. But if you ever have a need to use the Apple warranty you should put the optical drive back in before taking it to an Apple store for the warranty work.
This is contrary to the terms of use:
8. Keep within the Law
1. No material may be submitted that is intended to promote or commit an illegal act.
Ciao.

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Hey there, I'm new here. Desperation has got the better of me, and I hope I can get some advice.
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One of the symptoms is browsing can get really slow and inconsistent, almost as if the wifi gets turned off in the middle of browsing. For example: if I look something up on Google and then open 5 new tabs, probably only 2 or 3 of those tabs will eventually load while the other two will not get past the long 'http:.......google.....etc etc' address and will eventually show one of those 'error loading page because there's no Internet connection' notice. This happens a lot. Sometimes I have to refresh/retry loading a page a couple of times before it finally loads, then usually everything will get back to normal and I will be able to open multiple tabs with no problem, but in a couple of minutes I would try to open another site and the problem will start again.
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Well, thanks for reading. And hope you can help me shed some light into this. Because it is really preventing me from really enjoying my new MacBook Pro. And if this is most likely a hardware problem, I'd better get back to the store and try to get it replace or something while it's only been 5 days. *cheers*

Hey guys.. Thanks for the replies. Unfortunately, I bought the MacBook in Indonesia where there are no such thing as an AppleCare. The only option is to leave the Apple product to one of the 'Authorized Apple care centre' and have whoever do whatever to it without guarantee of success. As for returning it and getting a brand new one, I also don't know if there is such a deal here, but that's actually a good idea, will try to go to the store tomorrow. Although, I'm worried that the problem might be with OSX Lion or something and getting a new one won't help.
mark75090, I've tried resetting the router when I first noticed te problem, didn't work though. I've checked my new MacBook's wi-fi (option+click wifi bar) and it says 'PHY Mode: 802.11g', so does my MacBook and the old MacBook Pro. I don't know what those mean though, and I don't know whether or not my router is an N., can you tell me more please.. I have tried with the other two turned off, and only the new MacBook using the wi-fi but the problem persists. I have also tried connecting directly to the router, but as I described, the problem is too subtle for me to notice the difference.
Also, if I create a brand new Wi-Fi connection in network preferences and connect to my router through the new Wi-Fi profile, the problem seems to be gone for an hour or so, then it always comes back though. I have also just finally installed 10.7.4, but it doesn't help either.

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I just brought a brand new Macbook pro retina display, when i connect it to my apple tv through airplay its too slow and when it try to play a movie apply tv is always a minute or 2 behind. How can i fix this?

Hello HanaAmer1,
We've an article which provides troubleshooting steps that can help get AirPlay workign correctly.
iTunes: Troubleshooting AirPlay and AirPlay Mirroring
http://support.apple.com/kb/TS5209
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I have a white vertical line down the right side of my internal brand new macbook pro 13" display. I've done the following:
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-Hooked it up to a Dell external monitor and via projection to screen. There are no lines on the external or secondary screens
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Details atta
<Edited by Host>

If you are within the first 14 days from the date of purchase, return the MBP for a refund or an exchange. If you are after the first 14 days of the date of purchase, have the MBP repaired under the warranty provisions.
Ciao.

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My brand new MacBook Pro 15" keeps freezing

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