My Brand NEW Macbook pro doesn't seem brand new?!

Hi everyone! I've just received my macbook pro 15" and the condition is concerning me. First of all, there weren't any packaging inside the black box it came with. I opened the black box and there's my laptop. Did you receive your macbook like this too? and the lid doesn't close evenly. The right side starting from front to the back is definitely higher than the left side. Is there any way to verify that this is brand new and not a refurbrished? Thanks so much!

Talk to Apple Care 1 800 275 2273 right away or to Sales Support.
Mine arrived in a brown generic carton box in which the actuall MBP box was padded. Then in the MBP box, there are a top and bottom foam layers and the laptop is in a sleeve sealed with a very thin easy to rip sticker indicator of tampering and when opening the lid you should have found another layer to protect the screen from the keyboard when the lid is closed.

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