My brand new macbookpro is locked up. It's been trying to select the apps I want to use with my email account for over an hour. Please help

My brand-new MacBook Pro is locked up. It's been trying to select the apps I want to use with my email account. How can I cancel it I've tried everything that I know of

- Make an appointment at the Genius Bar of an Apple store.
  Apple Retail Store - Genius Bar
- Or call Apple . You have 90 days of free telephone support
Complimentary Support (USA)

Similar Messages

  • Ive just opened up my brand new 5th gen, 32g, blue Ipod Touch. I turned on the power and started to use it until the battery went off. The problem is that its not charging. Im really starting to get frustrated please help!

    ive just opened up my brand new 5th gen, 32g, blue Ipod Touch. I turned on the power and started to use it until the battery went off. The problem is that its not charging and i wouldnt know if it was charging or not because the screen

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                     
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar              
    ANd
    Not Charge
    - See:    
    iPod touch: Hardware troubleshooting
    iPhone and iPod touch: Charging the battery
    - Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
    - If a 5G iPod               
    Iphone 5 lightning port charging problem - SOLUTION!
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

  • I have bought a new macbook pro 13 retina. I had an apple id with my iPhone 4 which I stopped using a month ago. Now I am trying to download the apps, notes and contacts onto my mac but it is not happening? Any help will be gratefully accepted

    I have bought a new macbook pro retina 13. I am not too familiar with Mac yet. I had an apple account with my iphone 4 which I stopped using a month ago. Now when I was trying to download the apps from that account  but I dont know how to do this and I am unable to do so. I would be grateful if anyone can advise me with regards to this?

    You cannot download the same Apps that you have on your iPhone. They are two seperate stores.
    The store you have on your iPhone is the same for any iDevice (iPad, iPhone and iPod)
    The store on your MacBook is only for Macs.

  • The mouse locks up when PC left alone for over an hour. Help!

    We got a HP505B Microtower PC /Windows 7, Every time we try to login to PC and it's been about an hour since PC was unused  the mouse is locked up, it wont respond.  We've swapped the mouse, plugged on a different USB ports and the same thing happens.  Rebooting the PC works, but its a pain to do it more than once a day.  Is this happening to anyone else?  Can anyone offer some advice?  Much appreciated.

    Hi,
    A number of issues you could cause your problem.
    1. Excessive heat
    2. Bios bug
    3. Video driver bug
    4. Power options set incorrectly
    5. Memory errors
    6. Power supply issue
    7. Freaky software issue
    Boot up your PC into safe mode (F8) and let it sit for an hour and see if the issue occurs.
    HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
    HP Photosmart Premium C309G, HP Photosmart 6520
    HP Touchpad, HP Chromebook 11
    Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
    Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Plextor M.2 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
    Windows 7/8 UEFI/Legacy mode, MBR/GPT

  • I dont know how but I've managed to lock my keyboard and trackpad on my macbook pro. The mouse works a little bit but flitters when i hover over anything. Please help

    I dont know how but the keybaord on my laptop, doesnt want to work. I am using a usb one to type this and its fine its just not very convinient. It was working perfectly fine this morning and this afternoon it just stopped. I havent spilt anything onto it so i dont understand whats happened. My trackpad does work but the mouse flitters over everything and when i want to click its like its permantly on the right click hwere the lise comes up with all the other information like copy, paste, close tab etc.
    I need help fast as am a university student with a dissertation to write and a deadline on tuesday. Im not comfertable taking out the battery and anything like that. Also i dont understnad all the mbp stuff so just plain english if you can help would be very appriciated.

    You may have to take the computer to the Apple store to have the computer checked out.
    Dead line is tuesday?
    1. Try an external USB keyboard.
    2. This may help.
        http://support.apple.com/kb/PH10680
    3. Virtual keyboard
        There is a virtual keyboard available in OS X 10.8.4
        System Preferences > Keyboard
        Checkmark the box beside "Show Keyboard & Character Viewrs in menu bar.
        Click "Input Sources"  and then "Show input menu in menu bar".
    Best.

  • We'll I restarted my iPod because I was locked out and forgot my password but I didn't mean to erase all the data and now I can't play the games I love since I can't use my old gamecenter account...can someone please help

    Mhm,We'll I have worked 3 months to get a good gamecenter account but it just goes away? Someone please help I'm really annoyed

    I know how to but it doesn't lets go back to my old name it says it was taken

  • The account is invalid to access, please help me to connect to a new right email address. This is urgent for the pre-order, please respond as soon as possible.

    My email account is invalid to access, please help me to connect to a new right email address. This is urgent for the pre-order process, please respond as soon as possible.
    <Email Edited by Host>

    This is a user-to-user technical support forum. No one here can help you.
    Try
    https://expresslane.apple.com

  • TS1367 my brand new macbookpro  wont turn on!

    my brand new macbookpro (bought it on Monday this week), wont turn on. i have tried changing the power outlets and it still wont turn on. the light is green in the cable when its plugged in. Any advice? i'm very disappointed to face this problem so soon.

    Hello there liron78,
    If I understand correctly, you are unable to turn on your MacBook Pro even with a different power outlet. I would use these other troubleshooting steps from the following article, named:
    Troubleshooting: My computer won't turn on
    If your computer won't turn on, try each of these steps:
    Verify you have a good connection from your Mac to the wall outlet by confirming the power cord and adapter if present are securely connected and plugged in. To check if the wall outlet is working, plug in a lamp or other electrical device.
    Disconnect all accessories that are plugged in to the computer, such as a printer, hub, or other mobile device.
    If your Mac supports user-installable memory, solid state drive, or hard drive, and you recently installed any of these, make sure they are installed correctly and are compatible with your computer. If possible, reinstall the original memory or drive into the computer to find out if the behavior persists afterwards.
    MacBook Pro: How to remove or install memory
    MacBook: How to remove or install memory
    Mac Pro: How to remove or install memory
    Mac mini: How to remove or install memory
    iMac (27-inch, Late 2012): Installing or replacing memory
    iMac: How to remove or install memory
    Reset the SMC.
    If you are still unable to start up your computer after trying each of these steps, visit an Apple Store or Apple Authorized Service Provider (AASP) for further diagnosis. If you plan to visit an Apple Retail Store, make a reservation at the Genius Bar using http://www.apple.com/retail/geniusbar/ (available in some countries only).Note: Diagnostic fees may apply for issues not covered under warranty or the AppleCare Protection Plan (APP).
    If the issue persists, I would use step 5 to get ahold of AppleCare either for additional assistance or to help setup service for it.
    Thank you for using Apple Support Communities.
    Regards,
    Sterling

  • Brand new MacBookPro 13" , Stuck at White Screen with gray apple and spinning gear.

    Brand new MacBookPro 13" , Stuck at White Screen with gray apple and spinning gear.
    This MBP apparently didn't come with a DVD and safe mode ( holding shift at boot up ) isn't working.
    Any ideas would be most appreciated.

    Call AppleCare. You should not be having problems with a brand-new machine.

  • HT4623 I purchased a movie on my brand new iPad air 64g.  I'm connected to a strong wi-fi but still I get that error can't download over cellular. I have plenty of space. What is wrong? So frustrated.

    I purchased a movie on my brand new iPad air 64g.  I'm connected to a strong wi-fi but still I get that error can't download over cellular. I have plenty of space. What is wrong? So frustrated.

    IIRC, you can only download  a maximum file size of 100MB with cellular.

  • I am trying to install a brand new WD 500 gb sata internal hd in my macbook pro. the original install dvd does not recognise the hd. all hardware is ok. any help?

    I am trying to install a brand new WD 500 gb sata internal hd in my macbook pro. the original install dvd does not recognise the hd. all hardware is ok. any help?

    For some reason OS X disks (whatever edition or flavors) that are supplied with Apple products only seem to contain a limited knowledge of available hard drives on the market at the time of thier publishing. This (rather opportunistically) creates a "Best Before" stale-OS X-software-copy situation where upgrading to or replacing a defective internal SATA hard drive with a newer, better or larger one is a largely hit and miss affair.
    If you buy the latest and greatest disk drive available for any older Mac you are likely to run into unresolvable problems making a clean re-install of your own, old edition or flavor of OS X onto any newer or larger hard drive since the OEM (gray) "OS X Install Disks" that Apple supply with retail products seem to contain only time-sensitive lists/mapings of then-known target drives that the Drive Management Tool in the then-published old "Installer Software" will support.
    Presumably new (colorful "X") retail versions of OS X (10.whatever.whatever) also contain time-limited Installers with limited knowledge of and adaptability to/compatability with a limited number of old hard drives then kicking-around on the market.
    This is especially a problem nowadays since the countless "puny old" hard drives that have been on the market are largely obsolete in a few months time, as manufacturers continue to produce larger and cheaper units, discontinuing older puny products... So if your drive fails you need an exact old (or similar familial) replacement drive for your "backup copy of OS X" to do a fresh, clean OS X re-install. Otherwise you need to purchase a new retail version of OS X, since yours is now effectively obsolete. Purchasing an old, puny drive to re-install your version.flavor of OS X to avoid buying a new version of OS X is a rather false economy.
    If you still have a working old hard drive with your old polluted 10.version.flavor of OS X still working on it you apparently must clone it with Time Machine or the newest version of Disk Utility (disk image copying) to most newer, larger drives, and a clean reinstall to such new hard drives is not possible.

  • My new iphone 5s is locked with 'Restore failed'. i have pressed the sleep button togther with the radial button the fron to restore but nothing happens except it clikc to take a photo. please help soooo fustrated?

    my new iphone 5s is locked with 'Restore failed'. i have pressed the sleep button togther with the radial button the fron to restore but nothing happens except it clikc to take a photo. please help soooo fustrated?

    What is the error number in the error message? To reset the phone you must press and HOLD both buttons for at least 10 seconds, and longer until an Apple logo appears.

  • I have an Iphone4s and its fairly brand new still, and all of a sudden i was talking on the phone and the speaker stop working.. Is there a manufacture warranty on the iPhone?

    I have an Iphone 4s and its fairly brand new still, and all of a sudden i was talking on the phone and the speaker stop working.. Is there a manufacture warranty on the iPhone?

    Verdale wrote:
    ... Is there a manufacture warranty on the iPhone?
    There is a One Year Warranty...
    iPhone User Guide
    Have you tried any of  the Basic Troubleshooting Steps...
    Restart... Reset... Restore from Backup...  Restore as New...
    Restart / Reset
    http://support.apple.com/kb/ht1430
    Backing up, Updating and Restoring
    http://support.apple.com/kb/HT1414

  • I have a brand new iphone 5 it just stopped working after i updated to the 7.6 help?

    i have a brand new iphone 5 it just stopped working after i updated to the 7.6 help?

    Connect it to iTunes on your computer and Restore it. See: http://support.apple.com/kb/HT1808

  • I am facing a strange problem on new iphone 5 that I bought last week. The maps app and the places in photo gallery shows the pin and my location, however there is no information of locations. Tried to close the apps, phone restart, reset etc. Please help

    I am facing a strange problem on new iphone 5 that I bought last week. The maps app and the places in photo gallery shows the pin and my location, however there is no information of locations. Tried to close the apps, phone restart, reset etc. I am accessing it via strong wireless connection and it works fine on other devices. Please help.

    zapgrap wrote:
    there is no information of locations.
    Then no information exists.  Use the Report a Problem button within the app to report it.

Maybe you are looking for

  • Boot camp / partition problems, hard drive damaged?

    I was in the middle of using boot camp to allocate 13gb to windows when my macbook pro crashed (the crash screen with the turn off and restart text came up), then when i restarted and ran boot camp it said that my harddrive couldn't be partitioned an

  • Acrobat Certification and Appian

    Hi Everyone, Here's my situation. We have two developers using Acrobat 8.x to create forms for users of Adobe Reader 8.x through a BPM solution named Appian. We've created and certified the forms within Acrobat and they appear fine on computers with

  • Endnotes in pages

    I'm trying to help a newcomer to MacBook Air and Pages, but know nothing of either. This person is assigned a term paper that uses endnotes rather than footnotes. In other words, at the end of sentences I want to insert small superscript number and h

  • C++ XML Init error

    Hi, I try to execute the sample "SAXSample" take in the XDK and compiled with the last lib I got. -r--r--r-- 25 stvobadm svrtech 1205244 Dec 10 05:16 libxml9.a -r--r--r-- 25 stvobadm svrtech 36176 Dec 10 05:16 libxmlg9.a -r--r--r-- 25 stvobadm svrtec

  • Why does my iPhone 5 automatically launch iTunes Player when I plug it into my car stereo?

    Whenever I plug my iPhone 5 into my car stereo using my Apple USB, the iTunes Player automatically launches and starts playing music from my library. I'd really like to know how to stop this from happening as it's annoying as heck! When it happens, I