My brand new nano might be broken?

when i'm playing music, on the "now playing" screen it has the name of the song then the band, but right on top of it and a little to the right is the same thing over lapping so all I see is a blurr of scrambled letters. Does anyone know whats going on?

try reseting it by holding the middle and menu button down until the apple logo appears.
iPods- 4gb Balck Nano, 60gb Black 5g}{Black Moto Razr}{PSP}{iPod Radio Remote Windows XP <img src="http://i36.photobucket.com/albums/e13/superman5656/p.gif"align="right"</span>

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I plugged in my brand new nano to my husbands desktop to get it registered, but had a problem mid way through when I tried to used an apple login that already existed. Now it's not registered and the computer won't recognize my device. How do I fix this

I plugged in my brand new nano to my husbands desktop to get it registered, but had a problem mid way through when I tried to used an apple login that already existed. Now it's not registered and the computer won't recognize my device. How do I fix this?

iPod not recognized in 'My Computer' and in iTunes for Windows
Call U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273) to register your iPod Nano.

Brand new Nano: screen fade out?

Brand new Nano...the screen will fade to mostly white, however you can still faintly see the icons and it will operate but the whole screen is covered with the fade out effect that normally is confined to the right edge of artist/album/song names that are too long to fit on screen.
It seems to have happened mainly when it was plugged into the MBP USB slot to charge/sync.
Has anyone seen this? Is this a malfunction that warrants return? Is this normal?

yeah, definitely not normal. I find folks describing white screen with the logo and black screens but no one with this "faded" screen. I can faintly see the controls and they will move, but you can hardly use the thing.
it's going back to BestBuy before the return policy expires. This is the first Apple product I've purchased that has failed to live up to it's expected operation. In that it has failed miserably. So, it will be ditched.

Brand new nano 7th gen, firmware file corrupt, running windows 7

brand new nano 7th gen, running windows 7, on first plugin I get the message "the ipod XXXX could not be updated because the firmware file was corrupt" The strange thing is that it gave my nano a name - maybe confused with an old ipod??

I have the same issue. IPOD just arrived, connected to itunes, corrupt!

Brand new Nano 7th gen has no sound!

Brand new Nano 7th gen has no sound. I've tried 3 different headphones, turned volume up, watched the bar indicate the song is on play, cannot find a mute switch (or indicator on screen) and can't understand why I can't hear music. Can there be an earphone jack problem on a brand new Nano? Help please!

Are the headphones plugged all the way in? Does the FM radio work?

Brand new Nano 7g screen won't slide one music downloaded

I've bought a brand new Nano 7g, and once I've loaded my music the screen won't slide. I took it back and exchanged it, and the same thing happened, but it was fine before I loaded my stuff because I checked. I though it must be a duff batch, so I got a refund and went elsewhere, but the same has happened again, so it must be something I've done?

By fiddling around I seem to have fixed it, but thanks for looking, was really at the end of my tether!

Why does brand new nano keeps cutting off

why does brand new nano keep cutting off

Don't know. Possible solution in the user manual: iPod Manuals and/or Apple's Knowledge Base

Brand new nano, will not sync, still says do not disconnect

I have a brand new nano that does not seem to want to sync with my itunes. Each time I plug it in it asks me to name the iPod, which I do, then it says updating, do not disconnect. So once itunes is done updating the nano still says do not disconnect. So everytime I have to eject it properly and it never updates with the information from my itunes. It also has a bunch of orange space that it says is being used on the capacity bar and there is no information on the iPod. I have restored it back to factory settings and no luck... I have also taken it in to the Apple Genius Bar and they said it wad fixed and it wasn't so then they gave me a new one and it has the same problem...HELP!
iPod Nano 2 GB Windows XP Pro

here is a link to more detail on jeff's suggestion
http://docs.info.apple.com/article.html?artnum=93499
KoDor
If any post helps or solves your problem, please click the "Solved" or "Helpful" buttons on top of that post. Thank you for helping the boards!

Brand new nano having trouble updating, maintaining song permissions

My mom got a brand new 4g nano for Christmas. We brought it down to her computer, which is running Windows XP 2003 with update package 3.
We cannot get the ipod and itunes to work together. Here are some of the problems:
- My mom bought two songs from the itunes store after she hooked up her iPod. However, anytime she tries to update, itunes says that the computer is not authorized to play the songs. We go through the authorization process, but the same error pops up immediately after. However, we can still play the songs through iTunes and on the iPod.
- We tried to update the ipod software to the latest version, but about halfway through the update the ipod disconnects. The ipod no longer shows up in the sidebar, but the update progress box still appears. Then an error box pops up saying the ipod cannot be updated and gives the error number 1436.
- I tried resetting the ipod by toggling the hold switch and holding the center and menu key, but when it powers back up it still shows that there are songs on the ipod.
We've tried uninstallng and reinstalling itunes, and connecting the ipod through a different USB port. It is not on a high speed USB port, could this be part of the problem?
Any insight or tips would be greatly appreciated-- we want to help her get this going!
Thanks!

http://support.apple.com/kb/TS1372
Try the steps you haven't in this article.
As for the music problem try fully deauthorize the computer and reauthorize it again. If that doesn't work then try deauthorizing all the computers on the account. Steps for both are in http://support.apple.com/kb/HT1420
The fact that you are not using a high-powered USB ports can be causing a problem, make sure they are at least 2.0 ports.
Also, when you uninstalled and reinstalled iTunes did you follow this article? http://support.apple.com/kb/HT1926
If you didn't then I would suggest it. I've had all these problems separately in the past so I feel for ya.

New nano and the broken shuffle that won't go away in iTunes

Situation: Had a 512 Shuffle for less than a year before it fizzled out. Bought a new 1G nano just this week. Love it but some problems with iTunes. (Running Windows XP)
The ONLY time that iTunes will recognize the new nano and let me update it is if it is plugged in through a restart of Windows. Everything works great then. I can update it to my heart's content.
Any OTHER time when I plug in the nano iTunes "sees" it as the old shuffle, which is of course dead.
I've tried multiple uninstall/reinstall (the Windows way, right?) of both iTunes and the iPod software. But there is something lingering in there that makes iTunes keep going back to the broken shuffle's playlist.
Any suggestions?
Dell Windows XP Pro

s'okay!
... this is a long shot. but what i'm wondering is if you've got a very weird version of this particular issue:
Windows confuses iPod with network drive and may keep iPod from mounting or songs may seem to disappear
(it would be a "doubled" version of this problem. Windows starts misidentifying the shuffle as the other drive, and an ipod_control folder makes its way onto the other drive. then when you plug in the nano, you get the confusion again, Windows sees the ipod_control folder on the other drive, and ends up thinking that that's the old shuffle ... that's the long-shot theory, at least ...)
love, b

Can't install brand new nano

I'm aware that there are a ton of topics like this already, but I figured I'd post a clean one. I have a brand new HP laptop with Vista and a brand new 4g ipod nano. When I try to install the ipod, I get a screen saying "Insert the disc that came with your ipod." Since that's not possible, the other option is "I don't have the disc." The options are "check for a solution"(which doesn't find anything) and browse my computer. Does anyone know what to do from here? Thank you

Finally! I found the answer after a lot of searching. Here's what to do if you hae the same problem.
"I eventually got around it another way. It seemed that Vista wasn't looking for the drivers in the correct place. I just waited for the wizard to ask for the location of where the files are located, and typed in C:\WINDOWS\System32. Then the computer installed the drivers properly (detected and installed as ipod). Then another found new hardware popped up and i also pointed it to C:\WINDOWS\System32. This installed as generic volume. So all fixed!
Above, I was asked to type C:\WINDOWS\INF - That did not work."
YOu have to do this a bunch of times till all of the drivers are installed.
I found this on google-here's the link for the rest of the discussion- http://forums.whirlpool.net.au/forum-replies-archive.cfm/697583.html

I've got a brand new Nano, but can't get any sound through the headphones

I've set up my new Nano 7th generation, but for some reason I cannot hear anything through the earphones. What am I missing??

Ok thank you - solved!!!

Brand new nano: iTunes shows songs on the ipod that the ipod thinks are not

I first upgraded the firmware on my new 8GB nano, and upgraded my iTunes version, and then uploaded about 4 GB of music.
But I have this weird bug:
For a few artists, iTunes correctly shows their songs as being on the ipod, but then when I browse to the artist on my ipod, only 1 of the 3 songs are there. 2 songs are missing, even though iTunes definitely thinks they're on the ipod. I've tried deleting them and reuploading, but they still don't show up on the nano.
The missing songs are just standard mp3s, and play fine on my computer. There's no difference between the 2 missing ones and the 1 that does show up that I can tell.
Also, another bug is that the nano is displaying one of my artists twice in the Artist listing, even though the name is exactly identical. This is what is shows:
The Cruxshadows
Cruxshadows
The Cruxshadows
The 2nd entry is because I have one song which has a different artist name in the ID3 tags. But entries 1 and 3 are exactly identical - clicking on them brings me to the same exact set of songs.
I never had these bugs with my iPod mini. Are these known bugs in the nano firmware?
Windows Vista

"For a few artists, iTunes correctly shows their songs as being on the ipod, but then when I browse to the artist on my ipod,"
There are usually two things that contribute to songs not appearing under Artist on the iPod, both due to information either in or missing from the Get Info>Info tab against the song in iTunes. 1) the song has no album name associated with it or 2) the song is marked as part of a compilation.
If tracks are missing an Album name in the Info tab, this information needs to be filled in. The no album one is a bit quirky as the songs will appear under certain circumstances but the simplest remedy is just add None or Miscellaneous to all the blanks in place of a title. See this link for more detail: I don't see some of my songs when browsing by artist on my iPod
Also if the tracks are ticked in the Get Info>Info tab as part of a compilation, they will not appear under Artist on the iPod. Highlight a song in iTunes that you know is not appearing correctly on your iPod. Right click on it and choose Get Info and click the Info tab (alternatively choose Get Info from the File menu), if "Part of a Compilation" is marked untick it and afterwards update your iPod, you should find it now appears as normal. Compilations are stored in a separate folder in iTunes so the songs don't appear inside the normal Artist>Album folder.

My Brand New Nano's Battery Life is Short

I just got my first Ipod nano last week so this may be my fault cause I'm still learning. The first time I charged my battery it lasted about 3 hours. I though it may have been because it was new that it was depleted so fast. I fully charged it last night & have used it for about 2 hours and the battery shows only about 25% life left. Nowhere near 14 hours. Is it my Ipod or am I doing something wrong? Should I return it to the store from which I purchased it (this would be the 2nd return. My first one I bought 3 days earlier would get really hot on the back & start sounding scratchy)?

First, know that the meter is inaccurate. Just because it says half-empty doesn't mean it is half-empty. Also, the battery may not last the full 14 hours until after a few charge cycles, where you charge the battery, then use it all up, then charge it again.
See these...
Tips And Tricks For iPod Battery
iPod Battery Unplugged
Caring For iPod Battery
About the iPod Battery
And use this to test how long the battery actually lasts (The same thing Mitch 751 posted)...
How To Determine Your iPods Battery Life
btabz

Cannot enable "open itunes when this ipod is connected" with brand new nano

I just purchased a new 16GB 4G nano, and iTunes will not enable the check box for "open itunes when this ipod is connected". It is not greyed-out, but when I select it (check the box), iTunes un-checks the box upon the next sync.
Why won't iTunes allow me to enable "open itunes when this ipod is connected"? I have tried all combinations of check boxes, but to no avail.
Please help!

I found my answer whenever the question was posted and started checking the "More Like This" items. I swear I tried to search and find an answer before posting my question but got back some non-sensical results. However, the answer was found in an archived thread "
When I connect my iPod Touch, why won't iTunes 9.2 open automatically?
and the answer was to unclick the auto open option, shut down iTunes and restart, then click the option back on. The iTunes Help message window appears asking if I was sure I wanted to do this (Of Course!) and it seems to have addressed the problem!!

My brand new nano might be broken?

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