My brand new Xperia Z2 won't connect to the PC via USB cable.

My PC is running XP 64bit OS, my old Xperia U connects fine through the same USB cable and my Xperia Z2 recognizes flash drives connected to it via the supplied adaptor cable... Any ideas guys? does the phone perhaps not like my old version of windows?

Hi Jake, thanks for the response.I gave your suggestions a go and found that restarting the PC with the phone already connected via USB caused the phone to briefly flash up "connected to computer" in the notifications bar.This occured immediately on start-up of the PC, during motherboard Bios, and dissapeared as soon as windows began to boot up. Upon windows starting, no mention of the phone is found anywhere under "my computer", device manager or in the task bar... More on the issue...the very first time i connected the phone to the PC, the computer was already running. The phone immediately asked me if i wanted to install PC Companion 2.1. Following the installation, the connection just went and hasn't come back since. I have noticed that PC Companion will not start on my PC. I've tried re-installing it several times from Sony website but when i try to run it I just get an hourglass for 5-10 seconds, then nothing. checking back through the system requirements for Pc Companion I've noticed that it asks for every OS except mine (XP 64bit)... could this be the problem with the software not running and perhaps the phone not being recognised?

Similar Messages

My brand new iPad 4 won't connect to iTunes on my PC.

My brand new iPad 4 won't connect to iTunes on my PC. When first connected to the USB port this mornng, iPad appeared under devices in iTunes, but it soon disappeared. I waited and reconnected using a different USB port, and "iPad" appeare for a short time, and I was able to transfer some files to my iPad. But the connection was broken again. This last attempt, "iPad" appeared for about 30 seconds, and then nothing. The iPad is two days old! What can I do?

Check this out http://support.apple.com/kb/TS1538
If problem persist return device for a refund or exchange.
Hope this helps.

How do I connect my new (purchased last week) macbook air to my samsung smart tv? I purchased the adapter at the apple store and connected to the TV via HDMI cable. The TV says "no signal. I do not see TV as an option in the display tab of system prefer

how do I connect my new (purchased last week) macbook air to my samsung smart tv? I purchased the adapter at the apple store and connected to the TV via HDMI cable. The TV says "no signal. I do not see TV as an option in the display tab of system preferences. what else do I need to do?

First, make sure your TV is tuned to display the correct input signal. Most TVs have several inputs (multiple HDMIs, cable connections, RCA etc) so double-check that you're using the correct one - HDMI1, HDMI2 or whatever is written next to the port.
I assume that you have a mini-Displayport to HDMI adaptor? If you open displays preferences, first tick the box that says "show display preferences in menu bar" then locate the menu and click Detect Displays. See if that helps.
Matt

My MacBook Pro won't connect to the Internet via wifi but it worked fine on ethernet cord...I tried running diagnostic but it didn't work:(((( it happen every time if I restart the modem and/or router

My MacBook Pro won't connect to the Internet via wifi but it worked fine on ethernet cord...I tried running diagnostic but it didn't work:(((( it happen every time if I restart the modem and/or router.. Any idea how to fix this?

Hello Rattisate,
Sorry to hear you are not able to connect to Wi-Fi on your MacBook Pro. I would be concerned about this too. You can find information on how to troubleshoot this in the following article:
Troubleshooting Wi-Fi issues in OS X Lion and Mac OS X v10.6
http://support.apple.com/kb/HT4628
Follow the steps in the section labeled, "Symptom: My Mac does not connect to the Internet."
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

Hi, my ipod (2nd gen) won't connect to the internet via Safari or through apps but my email does work. Any ideas without needing to reset the ipod?

Hi, my ipod (2nd gen) won't connect to the internet via Safari or through apps but my email does work. Any ideas without needing to reset the ipod?

- Have you tried when connected to other networks? Maybe the router is blocking the ports used by Safari and the other apps.
- What kind of network are you using? a personel or bussines?

Macbook Pro suddenly will not connect to the internet via ethernet cable.

I know this is a long shot... but I figured I would give it a try.
My macbook pro suddenly does not connect to the internet via ethernet cable. Please bear with me, as I am not very tech-savvy - I will try my best to describe the symptoms!
I connect to the internet via ethernet (we don't have wifi). It was working before I went to work, and when I came home I suddenly couldn't get anything to work (I know everyone says this, but I truly didn't mess with anything). Internet browsers just think for awhile and then turn up the 'You are not connected to the internet' error.
I went into my network preferences and curiously, the 'Ethernet' shows a green dot and says 'connected'. However it says 'Authentication server is not responding' underneath the last part that says '802.1X: WPA: eduroam' (I think that is my user profile).
When I go into my 'security' settings I can see that my firewall is off, so that shouldn't be causing any problems.
I've tried restarting the router and computer itself many times. Diagnostics just gets to a certain point and reports back 'Network Diagnostics cannot fix the current networking problems.' I've also tried switching to a different ethernet cable, and I tried both cables out on a PC laptop and it connected without issue. Additionally, I brought my macbook along to a friend's house and it connected to his wifi just fine, so the problem appears to just be with ethernet connections.
I know it's hard to troubleshoot this kind of thing without being there and having a look at the computer yourself, but any tips wouild be greatly appreciated.

As I mentioned above, I am not very tech savvy so I have no idea why a wireless protocol would be showing up there, I'm just listing everything I see in hopes that someone might know something I can try. This is why I am asking for help here - I'm not sure what has happened that has made me unable to connect, especially since it seemingly occured while nobody was using the computer.
I guess I should clarify that I'm not a total hillbilly- normally my firewall is set to 'on', but I set it to 'off' to try and troubleshoot the issues here as I was told that sometimes it can interfere with the computer's ability to connect to the internet. If this is not the case and firewall does not affect anything, I will turn it back on while I try to fix this.
I have tried the method you mentioned above a few times - I actually contacted my ISP earlier this week and they recommended resetting the router like that. They didn't mention any known network issues.

Brand new macbook air won't connect to my wi-fi

Was really looking forward to no more Vista but have had to go back to the old laptop to ask this question.
I switched on the Macbook Air, followed the setup and waited for it to detect our wi-fi. I selected it and entered the password but it cannot connect, and doesn't give a reason. I tried several times and even disconnected my old laptop and reconnected to prove I was using the right password.
Our router is a Belkin_N1 and there's no setting on the MacBook to configure it, other than the password. I've obviously done all the usual things like switching off and on again, making sure the right case was selected.
I've been Windows up till now but was expecting the Macbook Air to be as slick as my iphone. Have I made a bad mistake, and how do I get some support for this issue?>

Thanks Xandris. That was one of many steps we tried, and we're still offline
We spent 2 hours on the phone with Apple yesterday and there are still no resolutions. We think they secretly believe our router is faulty or we are putting in the password incorrectly.
Last week we added a Canon printer to the network and after our call with Apple yesterday we gave up on the Macbook and set up our new Samsung TV, which also connected to the Router without problem While on the call I deleted the router from the list in my iphone and reestablished it successfully. The problem must rest with the macbook
Our next steps are to take it to our Apple solutions centre later today. If they can't fix it we can get a new Macbook.
I'd booked out large chunks of my weekend to play with my new toy and get it up to speed with my life, so I'm feeling slightly deflated at the moment

Powerbook won't connect to the internet via Ethernet?

Hi
Just recently, my 1.5 GHz powerbook won't connect to the internet with an ethernet cable. It connects fine at home when it's connecting through the airport, but then I try to use it with the ethernet cable it tells me that "Ehternet may not be able to connect because it has a self assigned IP address" But I didn't assign it an address, OS X configured it. Thanks in advance for any help.

And your settings in:
System Preferences/Network/Show: built-in Ethernet/
(Tab): TCP/IP; configure IPv4 is set to "DHCP"?

Why doesn't my pc connect to apple ipad via USB cable

Connected my ipad to my pc via USB cable. Pc does not. Connect with it. under Computer device does not appear. My other external devices are ok though it recognises them ok I e external hard drive
What can I co to find out fault. It worked once before when I copied photos across from ipad to pc ok

If the iPad does not show up in My Computer when you first connect it (and also open the Windows "what do you want to do with this drive" box) then unplug the USB cable, wait 10 secs, then plug it back in.
If you don't hear the Windows "ker-plunk" sound then the drivers are not loading and you need to uninstall and re-install iTunes. The drivers that allow your computer to see the iPad are NOT built into Windows, they come with iTunes. Uninstall iTunes, go to the website and download and install the latest version.

My ipad is not charging while connected to any device via usb cable

my ipad is not charging while connected to any device via usb cable

If you mean that you've connected it to a computer's USB port then a lot of computers don't provide enough power to their USB ports to charge the iPad at a sufficient rate - it may still be charging slowly, and should be a bit quicker if the iPad's screen is off (if you leave it for a while and then disconnect it from your computer you may find that it's battery percentage has gone up). The wall charger is usually the most efficient way to charge the iPad.

Brand new iPad mini won't connect to FaceTime

My brand new iPad mini just stays on connecting when I try to call anyone. Any ideas?

http://support.apple.com/kb/TS5419
Read this. As of april 16 any device that uses facetime must be updated to a certain level. So it may be as simple as you or the person you're calling needing to update your device to iOS 7.1.1

Brand new iPod touch won't connect with iTunes

Hi,
I have just been given an iPod Touch (32 gb) and am trying to get it to work.
I started by down loading a new copy of iTunes (there was an old version on my computer) and installing it. I plugged in the iPod and for a few seconds it displayed the apple logo. Then a symbol showing a usb cable with an arrow pointing to a iTunes logo appeared. The computer detects the iPod, but iTunes doesn't. I have not been able to progress past this screen. Initally, I thought that it might not have charged, so I left it plugged in for a few hours. I contacted Apple, and on their instructions, I've tried turning it off and doing a restore. I've also removed iTunes and then reinstalled it. I've tested my setup on an old iPod (iTunes detects it fine) and another iPod Touch (iTunes doesn't detect it). When the iPod Touch is connected to a Mac, it works fine.
My computer uses Windows XP and is about six years old.
Does anybody have an idea for something else I can try? Thank you in advance.

Try removing your Security Software(nortons,Zone alarm,Mcaffe etc)or at least turning it off and reboot, then delete the driver installed for your i-pod and reinstall the driver, then reinstall your Security System.Hope that helps it worked for me!!!!

Brand new Macbook Pro won't connect to wireless internet

Hi all, I'm relatively new to the whole mac thing, but I have a problem. I got a macbook pro for college last week, and have been struggling to connect to the internet ever since. I notice other's are having issues too.
So here's what's going on:
When I set my pro to using DHCP, I get no IP address, or sometimes get the self assigned address 169.etc. Yet when I put in a static address, subnet mask and router info I've found for my network, It says connected but when i click on safari no internet. I've run diagnostic in safari and all the lights go green (under manual ip etc) except internet and server (which are yellow). What's going on here? It can't be the airport card, because my pro connects seamlessly to my college's wifi, my ethernet cable and rogers internet stick. So is it my modem/router combo (using a siemens SE567), or is it because I'm running 10.6.4?
Please help, I have to use the internet for uploading videos and other heavy internet usages that my internet stick can't do (unless I want a $100 bill each month), and being tethered to my ethernet is kind of a bother.
*I should also note I have a pc laptop that runs fine off the network (siemens se567), though setting it up also gave me issues.*
Thanks

I'd suggest you repost over in MacBook Pro forum, and in Using OS X Networking.
There are Apple technotes on troubleshooting networking and setup.
http://docs.info.apple.com/article.html?path=Mac/10.6/en/11395.html
http://support.apple.com/kb/TS1317
http://www.apple.com/support/macbookpro
People who are handy with networking issues and 10.6.4:
http://discussions.apple.com/forum.jspa?forumID=1343

Brand new Apple TV won´t connect to Internet

I just bought an Apple TV 3rd generation today. Unfortunately I´m having some issues installing it.
The Apple TV does connect to my wifi network but won´t connect to Internet. I´m currently using Time Capsule as router and thought that all Apple gadgets would have no problems connecting to each other. Both my Macbook Air and iPhone can connect to Internet when using the same wifi. I´ve tried to restart and restore Apple TV a few times and have also restarted my router. Apple suggested that when troubleshooting, but it did not work. Anyone who knows how to solve this problem?

I´m not sure what just happened, but when I woke up this morning and started Apple TV it worked. Haven´t done any changes in settings...
Out of curiosity, if the same problem occurs again how would I solve the internet connection problem. Yesterday I just saw computers/settings on the main screen.

Brand New iPhone 6 won't connect to wifi.

So i just got my iphone 6 today and i just got home and it won't connect to my wifi..I have tried turning off wifi networking and rebooting, and I've checked my password multiple times and it keeps saying "Incorrect password for (Wifi Name)"

Reboot your router by removing all power from it for 15-30 seconds. If it still says "incorrect password" then the password is incorrect.

My brand new Xperia Z2 won't connect to the PC via USB cable.

Similar Messages

Maybe you are looking for