My Broadband speed - Is this normal

Just have a couple of questions about my broadband speed.
First of all, I am not using a homehub, Ive never been issued with one, and when my BT supplied broadband router died (voyager 205), I just went and bought a new one which allowed me to connect more than one computer to my internet.
However At the moment, I am running only one pc (and an xbox which is rarely connected to the internet) and I am getting just over 2meg internet as shown on http://www.speedtest.net/result/1870787988.png.
I am unable to run the online speedchecker from bt (it throws up an error) and the download version also starts throwing up errors.
Ive had BT broadband since 2005, so I am not a new customer by any means, But, is 2meg really normal? The exchange is less than a quarter mile from my home so its presumably not a distance factor for me.
If it makes any difference, I am on the Bt Total Broadband option 3 (unlimited), dont download much, and really only use the internet for Online gaming and general light internet usage (and for online gaming such as world of warcraft, I had to install Leatrix to significantly lower the ping or my game was bordering on unplayable).
The computer is connected directly to the router via ethernet cable, and the router is connected directly to the telephone wall socket. If anyone can shed any light on this, and let me know whether this is a normal broadband speed I'd be extremely grateful as it never deviates from that 2 meg, even though I am apparantly able to recieve up to 8meg, and a certain other internet providor has been cold calling lately telling me that in fact, I can recieve up to 24 meg from my exchange,

ive tried the speed test in Chrome, Firefox, and internet explorer, and its all returning that it is unable to check the speed for my line at present, and the download checker wont work in any of those either.
Looking at the router settings, and I hope this is the right information
Features
   UPnP
Disabled
   NAT
Enabled
   Firewall
Enabled
   Wireless
Enabled
   Mode
Mixed (11b+11g)
   ESSID Broadcast
Enabled
   SSID
Belkin54g
   Channel
Auto
   Security
Enabled
  ADSL Status
Connected
   Data Rate Down/Up
2272/288(Kbps)

Similar Messages

Will a new router increase my broadband speed in this configuration

How much (if at all) can I increase my broadband speed by getting a faster router. Here's my config:
DSL line --> DSL modem --> Lynksys BEFSR41 Router --> Ethernet cat-5 wiring in house --> TimeCapsule WiFi
The computers using this network are an Intel iMac (10.6), a PowerPC iMac (10.4), and two Intel MacBooks (10.6).
The modem/router are located in an in-wall distribution box in a utility room. I want to keep the hardwired ethernet available in case the WiFi quits temporarily. The TimeCapsule is in a good location (top shelf bookcase on first floor) for coverage of my 2-story house. In principle could eliminate the Lynksys modem, and use the TC as the primary router, but it would be difficult to physical locate the TC where it could both distribute to the house ethernet and have good radio reception.
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Will a new router increase my broadband speed
No...your speed is only going to be as fast as your weekest link, which in your case is the DSL modem and the connection speed package you subsribe to.

Broadband speed very slow.

I'm currently getting around half my broadband speed. I normally download at 140-160kb/s but for the last few days I've been getting 80kb/s max. The modems been on for a few days and it's still like this, and there are no problems in my area. Can you see any problems ?
speed test results:
1. Best Effort Test: -provides background information.
Download Speed
0.62 Mbps
0 Mbps
1 Mbps
Max Achievable Speed
Download speedachieved during the test was - 0.62 Mbps
For your connection, the acceptable range of speeds is 0.4 Mbps-1 Mbps.
IP Profile for your line is - 0.68 Mbps
These are my modem stats
Down Up
Modem Type:
Built in modem - ADSL
DSL Line (Wire Pair):
Line 1 (inner pair)
Current DSL Connection:
Rate:
768 kbs
448 kbs
Max Rate:
728 kbs
868 kbs
Noise Margin:
6.0 dB
19.0 dB
Attenuation:
54.9 dB
31.5 dB
Output Power:
15.0 dBm
12.3 dBm
Protocol:
G.DMT Annex A
Channel:
Interleaved
ATM PVC:
0/38
Rate Cap:
728 kbs
Attenuation @ 300kHz:
54.9 dB
Uncanceled Echo:
-17.1 dB
Ok
VCXO Frequency Offset:
28.5 ppm
Ok
Final Receive Gain:
32.9 dB
Ok
Excessive Impulse Noise:
0
Ok
Traffic StatisticsBytes Packets Errors %Cells Errors %
IP Traffic
Transmit:
60997578
218
0
0
Receive:
1546093739
1213140
0
0
ATM Traffic
Transmit:
2280542
0
0
Receive:
33112648
0
0
DSL Link ErrorsCollected for 19:32:46Reset 24-hr int. 15-min int. Last Event
Since
Current
Current
Time Since
ATM
Last Event
Cell Header Errors
147
147
0
0:04:41
Loss of cell Delineation
3
3
0
1:47:40
DSL
Link Retrains:
0
0
0
0:00:00
DSL Training Errors:
1
1
0
19:32:12
Training Timeouts:
0
0
0
0:00:00
Loss of Framing Failures:
0
0
0
0:00:00
Loss of Signal Failures:
0
0
0
0:00:00
Loss of Power Failures:
0
0
0
0:00:00
Loss of Margin Failures:
0
0
0
0:00:00
**bleep**. Seconds w/Errors:
154
154
0
0:04:41
**bleep**. Sec. w/Severe Errors:
0
0
0
0:00:00
Corrected Blocks:
67774
67774
3
0:00:15
Uncorrectable Blocks:
204
204
0
0:04:41
DSL Unavailable Seconds:
47
47
0
19:31:58

Hi Welcome to the forums
Here are some help pages done by CL Keith http://forumhelp.dyndns.info/speed/adslmenu.html
Can you also post the full results from BT Speedtest speedtester.bt.com
Have you tried connecting to the test socket at the rear of the master socket
Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
This is a customer to customer self help forum the only BT presence here are the forum moderators
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

Broadband speed collapsed

I've had recurrent problems with BT Broadband speed falling this year. Had been able to get 5-6Mb, but it reduced earlier in the year to less than 2Mb. BT initially refused to admit there was a problem, but eventually did something to the line and I was getting 6-7Mb.
But after a month of that, the speed has now collapsed to 0.4Mb. Nothing's changed with my setup and I get just the same speed from the test socket.
I've had no response at all from emailing BT. Any ideas how to get someone at BT to look at this seriously?

More than 48 hours after emailing BT, someone called on my mobile. I wasn't at home, so she fixed a suitable time to call back - and, of course, she never did.
How does one actually make contact with these people?

Low broadband speed starting from this morning

Hi!
I can normally get 7-7.5Mbps from my broadband connection. This morning, the speed dropped dramatically to 1.85 Mbps.
Here is my HomeHub ADSL values:
ADSL line status
Connection information
Line state
Connected
Connection time
0 days, 2:30:38
Downstream
8,128 Kbps
Upstream
448 Kbps
ADSL settings
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.1
Latency type
Fast
Noise margin (Down/Up)
11.9 dB / 23.0 dB
Line attenuation (Down/Up)
8.0 dB / 5.5 dB
Output power (Down/Up)
13.8 dBm / 12.2 dBm
Loss of Framing (Local)
0
Loss of Signal (Local)
0
Loss of Power (Local)
0
FEC Errors (Down/Up)
0 / 0
CRC Errors (Down/Up)
0 / N/A
HEC Errors (Down/Up)
N/A / 0
Error Seconds (Local)
0
Also, here attached is a screenshot of the BT speed test I ran this morning. In my opinion, the values circled in red are not what they should be:
Thank you for your attention and your help.
ccristal

check your profile again when you have 3+ days connection time and if still 2mb profile then contact the mods as it may possibly be stuck.
contact mods
can take up to 3 working days for mods to contact you
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If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Is 110kbps Normal of my bt broadband speed.

Hi
I did a bt speed test and it said my speed was 110kbps and my IP Profile is 135kbps. Is this normal? my internet is very slow. Rang bt and they reset the line but it did nothing. So i rang again tonight and they said they couldn't see a line fault and would send out an engineer. Is there anything i can do to save having an engineer coming out?

An IP profile of 135K says there's something wrong. I would guess that your broadband connection restarts several times a day (check the uptime on your router/home hub if you're not sure).
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Just bought a new iMac and it is telling me it will take 27 hours to transfer documents from the old one!! Is this normal? Can I speed this up some how??

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I just created a slideshow dvd in imovie, and when I hit finalize it said that it would take 7 hours to finalize. I've only had my macbook pro for 6 months, and this is the first imovie I've done...is this normal? If not how can I speed up this process?

I just created a slideshow dvd in imovie, and when I hit finalize it said that it would take 7 hours to finalize. I've only had my macbook pro for 6 months, and this is the first imovie I've done...is this normal? If not how can I speed up this process? Thanks in advance for all of your help!

Hi
Time needed can depend on several things.
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Medicine - I never go under 25GB free space
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Audio - .aiff 16-bit 48 kHz - (no .mp3, .wma etc)
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CPU speed up and down in Hardware Monitor...is this normal?

Just downloaded the newest version of Hardware Monitor, and the CPU graph is bouncing constantly between 2000 and 2667 mHz. Is this normal?
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Basically the Core 2 series processors do tend to save a considerable amount of wattage by simple stepping down a little. I have to say that it's quite remarkable given it's only a 667MHz clock speed drop rather than the usual halving to get the same power savings.

Re: Broadband Speed Problem? Please Read This & Post Requested Details

my broadband speed is so slow, we eventually got connected after 3 months and tens of phone calls and ever since the broadband is unusable!! phone the help line today and he tels me we have 2.7mbs and failed to understand that I don't!! we are only getting 0.2mbs download. please help me! i'm regretting switching from BT and will have no option but to switch back as customer service is terrible at EE. ADSL STATUSThis page shows information about your ADSL connection if applicable.Status
Configured Current Line Status --- SHOWTIME Link Type --- Interleaved Path Operation Mode Automatic G992.3(ADSL2) Data Rate Information
Stream Type Actual Data Rate Upstream 1005 (Kbps.) Downstream 283 (Kbps.) Defect/Failure Indication
Operation Data Upstream Downstream Noise Margin 6.4 dB 10.9 dB Line Attenuation 32.6 dB 52.5 dB Indicator Name Near End Indicator Far End Indicator Output Power 12.8 dBm 0.0 dBm Fast Path FEC Correction NA NA Interleaved Path FEC Correction 359 11 Fast Path CRC Error NA NA Interleaved Path CRC Error 0 0 Loss of Signal Defect 6 0 Fast Path HEC Error STR NA NA Interleaved Path HEC Error 0 0 Error Seconds 97 28 Statistics
Received Cells 8557 Transmitted Cells 4603

:
You should be syncing at about 4 Meg. The reason you are not is that the DLM system has put you on a banded profile in response to past errors on your line, the lowest of these Banded Profiles, altho' you now have no significant errors. You need to call EE to reset the DLM in order to remove any banding. However should significant errors persist the DLM will reapply banding.

From the old forum.... Slow broadband speeds in th...

FROM THE OLD FORUM Original post by John Jorgensen...
Slow broadband speeds in the evening all of a sudden
Posted: Jan 22, 2010 9:17 AM
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Hi,
I have had bt broadband opt3 for almost 3 months now and have always had a healthy 9mb+ connection, however have noticed it being very slow in the evening when I come home from work, I checked the speed last nite as iplayer was constantly freezing and was getting 1mb . A bit upset by this as I got bt broadband to play my ps3 online and to get faster speeds on my laptop, and I use these services mostly at nite.
I checked my speed this morning and was getting 11mb, is this normal or am I being capped I cant believe Id be going over my download limit. Can someone from bt get back to me on this?
Thanks
John
alison griffiths
Posts: 54
Registered: 11/3/09
   Re: Slow broadband speeds in the evening all of a sudden
Posted: Jan 22, 2010 11:22 AM   in response to: John Jorgensen in response to: John Jorgensen
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Welcome to the world of BT , the tv advert when he says " business slow" when trying to load a webpage is not other companies thats BT.
John Jorgensen
Posts: 2
Registered: 9/2/09
   Re: Slow broadband speeds in the evening all of a sudden
Posted: Jan 22, 2010 12:11 PM   in response to: alison griffiths in response to: alison griffiths
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Yes Alison, I think I can see that now. I wouldnt mind if broadband was a bit slower at peak times, I know thats normal, but when I'm only getting 1mb when my max is 14mb, I just dont feel I'm getting what I pay for. And when it gets to the point where I cant watch iplayer without it stuttering everywhere and online games lagging on the ps3, this is certainly not what I'm paying for.
I was hoping one of the mods here would help me and check my line and see if there is any cap on the line and get it removed.
I really dont wanna phone India, I deal with them 5 days a week as is...
Think I will just send one of the mods an email to check my line and see if it is being capped or if somethings wrong.
anthony dickerson
Posts: 72
Registered: 4/26/07
   Re: Slow broadband speeds in the evening all of a sudden
Posted: Jan 22, 2010 3:52 PM   in response to: John Jorgensen in response to: John Jorgensen
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You will never get decent speeds on Iplayer,
BT limit it because they want you to subscribe to their precious BT Vision service.
The only way you are guaranteed to get decent speeds on BT is to subscibe to BT Vision and also unlimited broadband.
Then you will get priority when you stream TV at your exchange unlike fighting it out with all the other broadband users as you currently are for the available bandwith.the more over subscribed your local exchange the worse it is
Paddy B Mod
Posts: 199
Registered: 10/13/08
   Slow broadband speeds in the evening all of a sudden
Posted: Jan 23, 2010 2:04 PM   in response to: anthony dickerson in response to: anthony dickerson
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Hi John,
I can take a look at the network side of things for you, to see if there is anything I can do to help improve your speed during peak periods. Please could you drop me an email with your BT account details? Please also include a link to this thread. It would also be very helpful if you could run a few speed tests using www.speedtester.bt.com when you feel your Broadband is running slow. I can then check those results from here.
Thanks
Paddy
BT Forum Moderator - [email protected] - if you're emailing please include a link to your thread so I can reference back to it.
Mateusz Sokolin...
Posts: 2
Registered: 10/11/08
   Re: Slow broadband speeds in the evening all of a sudden
Posted: Jan 24, 2010 7:33 PM   in response to: John Jorgensen in response to: John Jorgensen
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Well John i'll tell you what it is...
First of all welcome to BT and I hope you'll enjoy 18months of pain and suffer.
OK here it goes....
If you look at your contract, find a rule that says Fair Usage Policy.
Basically it states that BT will cap anyone that is abusing their lines.
However, it does not say what are the limits after which you are going to be capped for how long and at what times. (I'll come back to this later and explain)
If you ring 08007076044 I'm sure that someone will confirm my theory. As constant 1MBit between 6PM till 11/12 PM is actually FUP applied on to your account.
Ok time to explain my frustration about FUP.
Since I signed my contract with "lovely" BT for constant 4 months I had similar issue but it took me even longer to find out what is going on and how to deal with this problem (thanks to google).
FUP team states that if you exceed 100GB in a month (everyone will admit that these days 100GB is nothing when a single game for PS3/XBox360/PC sometimes is more than 5GB and 1080p film is about 12GB) will cap you for a month at peak times to outstanding and superfast 1Mbit (about 130-150KB/s).
I'be been watching my download and for few months never exceeded that 100GB in a month. Been ringing FUP team to verify when suddenly they told me that from (cant remember exactly) March FUP will apply only to accounts that are using Torrents and other P2P.
you won't believe how happy I was hearing that.... So i've started to download and next month guess what.... 1Mbit connection.
Really mad rang FUP team and asked them what on earth is going on. They confirmed that its only P2P and I've explained them that I only use Youtube, BBC iPlayer, Rapidshare, Steam and XBox Live, Beatport (just don't understand how ppl can use torrents and other P2P as they are just way to slow). So they were happy to take the cap off my broadband connection.
Next month same issue solved exactly the same way.
After that for consecutive few months I had no problem whatsoever until September where FUP Team said that there is no such thing and FUP applies to everyone.
So just want to say that BT is rubbish that can't keep their word.
I went to one of the sales advisor in the shopping centre and asked him how FUP works as it does not say in the contract "how, when, who and what".
So he said that policy is applied based on amount of files downloaded within that 100GB. So if I download e.g. 3x 50GB (although its 150GB altogether) files I wont be affected but 100x 1GB will put a cap on me.
I've been so curious if what he said was right and started to download 2x 60GB and guess what... Got frigging FUP placed on my account!!!.
I've got 2months left with them and will be extremely happy to cancel my contract, moreover, I will do everything in my power to sue them under EU Consumer Rights Law (that states that contract should be clear and fair to both sides) as Fair Usage Policy is one of those things that allows BT to do anything they want to their customers;
1. No clear explanation of what FUP is.
2. Does not states the amount of downloaded data required to have cap on the acount
3. Does not states for how long it will be applied
4. Does not states when it will be applied
If you look at e.g. Virgin Broadband everything is clearly written in nice and understandable way. It warns you at what times FUP will be applied under what circumstances and for how long. Isn't it what we all want to know??
Alex Owen
Posts: 3
Registered: 12/13/09
   Re: Slow broadband speeds in the evening all of a sudden
Posted: Jan 24, 2010 9:35 PM   in response to: Mateusz Sokolin... in response to: Mateusz Sokolin...
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@Mateusz I think I maybe a victim of this outragous stint BT have done. I have 2 XBOX 360's running on XBOX Live, 2 Desktop PCs connected to the web constantly, and 3 laptops, we have a torrent sharing running and World Of Warcraft on one of the PCs. All of this is shared across a 6 person family. How can a family where two members goto to college and university do their college ork, download application such as VB.net do their coursework and revise without the hassle of a **** connection. Seriously BT get your ******* head outta your **** and stop this ********, we are customers, we pay for what we are offered. When I signed up several years ago I could download everything on the net woithout infracions on my line being set in motion. You altered my contract without telling me. You will lose custom from this. Also you have ****** my wireless
Edited by: Alex Owen on Jan 24, 2010 9:36 PM
amanda jones
Posts: 33
Registered: 1/8/10
   Re: Slow broadband speeds in the evening all of a sudden
Posted: Jan 25, 2010 8:42 PM   in response to: Alex Owen in response to: Alex Owen
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You lot are lucky, We wish we could be capped to 1mbit. Our IP profile is capped to 500kbit because BT say the line isn't good enough for anything more. We are paying for option3 up to 8mbit and BT have said we must continue to pay for it for the remainder of the contract, or buy ourselves out of it early, the reason they give.... Up to 8mbit means up to 8mbit. If you dont get 8mbit then TOUGH LUCK SUCKERS!!
The outcome? We feel like we've been turned over by a dodgey second hand car salesman called BT. The internet deal he flogged us was a dog, a ringer, it wasn't cosher and certainly had a false MOT certificate.
Computer Geek
Posts: 429
Registered: 7/22/05
   Re: Slow broadband speeds in the evening all of a sudden
Posted: Jan 25, 2010 8:49 PM   in response to: amanda jones in response to: amanda jones
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Hi Amanda,
Why have you joined BT Option 3 when you can not get what BT can offer?
No pun intended but you are a bit of a sucker for paying high prices where other suppliers are cheaper and can provide what your line can support.
CG
amanda jones
Posts: 33
Registered: 1/8/10
   Re: Slow broadband speeds in the evening all of a sudden
Posted: Jan 26, 2010 9:13 PM   in response to: Computer Geek in response to: Computer Geek
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we moved house last october to this one, the connection was rubbish from the get-go, BT said the router was broken and we needed a new one, we said OK. That "OK" meant that we had entered into a new contract for option 3 same as out old one. The router wasn't broken, the new one didnt fix or improve the problem, we have since asked for a price reduction or compensation and been told "no". we are in contract and can pay to buy ourselves out of it if we like but otherwise we have to pay for option 3 and recieve fixed rate 500kb.
Clare Thurston
Posts: 4
Registered: 10/17/06
   Re: Slow broadband speeds in the evening all of a sudden
Posted: Jan 27, 2010 11:57 AM   in response to: amanda jones in response to: amanda jones
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Hi Amanda,
I think you'll find that the Hold To Term rules have changed. BT are now unable to charge you for the account if you no longer require it. It is against OFCOM's rulings for a company to make more money out of you as a leaving customer than an existing one. However, You will need to pay for the connection charge (if that has not expired it's original differed contract) which is £40. A cancellation fee of £25 if you are simply cancelling and not migrating using a MAC key and for any hardware. The Routers are advertised at £88 and i would suggest that if they believed on to be faulty then that would be replaced under guarantee and not be put on a differed basis. I would check exactly what they say the are charging you and query this through OFCOM. http://www.ofcom.org.uk/

Months of impecable service form BT as an option 3 customer. (I've even recommended BT to people)
but
For the past 2 weeks peak traffic has murdered my connection.
I can get 14mbit off peak, and it used to drop to about 7-9 at peak times.
Now its down to 1-2mbit at peak times. (no i haven't breached FUP as I check my btinternet inbox for the 80GB warning)
I think its resonable to experience drop off but 90%!!!
BT advertising says fast speeds at peak times. less than 2mbit is not fast. (that the governments minimum standard!!!)
I don't know how to procede because when I'm experiencing these issues if I ring up I will end up waiting so long to speak to someone (because its peak time) the concection wiill be better again.
I can think of no recourse other than to approach trading standards...
Guarnetee me 5mbit at peak times (enough to stream HD iplayer) and I'd be happy
That is what BT vision customers are in essence are getting + what ever their PC is using.
Fair usage? what about Fair Supply.

New contract, new hub, same broadband speed.

Went online to look at my broadband options - it suggested I could get 12-17MB/s on a new contract.
So I rang and got a new contract. The new hub arrived, works great.
Now, when I go online to bt.com and run the speed estimator, it suggests I could get only 12MB/s. OK this is right at the bottom end of the initial range, but fair enough.
However, the actual BT broadband speed test says I'm only getting 7.9MB/s - exactly the same as I got before the new contract.
So, my question is, should I actually expect a greater speed? Is BT providing a newer, upgraded form of VDSL? I mean, is there some technical reason why I could expect a greater speed?
(edit) OK I've done a bit of self-help... see some results below. Doesn't help me but maybe somebody can make use of this information. And yes of course I tried the speed test again and it didn't make any difference.

you are on broadband with fibre vdsl which is the same as infinity but because your speed estimate was <15mb BT do not sell infinity where speed is <15Mb but you get broadband with fibre instead. this is still fibre to the cabinet and copper from cabinet to your home - just the same as infinity.
this is the second post recently where the estimate was the checker 'A' speeds but the reality is your line is not good enough for 'A' so you have somewhere between 'A' and the 'B' speed
the diagnostic test normally does work but sometimes you need to try a few times
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Ipad 2 broadband speed

When I pick up my ipad 2 the broadband speed drops by half is it broken?
I have good knowledge of routers and wifi in general and I don't have any problems with any of my other devices such as xbox laptop and even my first edition ipad works just fine.
When I am right next to the router if I put my ipad 2 down and run speed test I get 5 meg but when I pick it up and hold it and run the same test I only get 2 meg?
The other issue I am having with the ipad2 is the further away from my router the slower the speed gets and downstairs I only get 1 meg if I put it down or 0.4 meg if I am holding it where as my normal ipad(1) will get 4.7 meg in the same place.
I have tried various things such as changing my router setting to N frequency and changing to channel 13 but this didn't help. I have a really good D-link router and I know how to use it so I don't think its that at all.
So is my one broken and does it need to go back to the shop or are they all like this?

First off thanks for all the responses..... NOT
After reading all the other stuff on people with wifi problems I found out that lots of people were having success by turning off the 'N' capabilities of the router so I have now changed to B and G signal and the ipad 2 is working perfectly.
But thing is now I can no longer run my router on 'N' which is necessary for my xbox and other devices so although this fixes the problem it is only a temporary solution.
So how do I get my IPAD2 to work on the N signal?

Sudden vast increase in broadband speed

Hi, the last couple of days or so I've noticed my internet dropping off and when it happened again tonight, I ran a speed test, both on wholesale tester and speedtest.net, and instead of the usual 5meg that i normally get, im now getting 14megs.
my exchange (ESJED)is currently being converted to 21cn wbc (according to samknows) with an end date of this month.
is this whats caused my sudden increase in speed?

This is what I'm trying to find out though. Ive not been notified that I'm getting moved to anything new since I was moved to adslmax in august. Its only been because my broadband has been dropping maybe 4-5 times in the last week that I was concerned that I might have a slow speed. Sometimes Ive had to reboot the router completely, sometimes its came back on of its own accord.
In any case, I do in fact leave the router on 24/7 anyway. The only time it gets reset is when the connection drops completely and wont return, or if, for some strange reason, my house lights flicker.. then it kills my connection then too.

Broadband Speeds

Until recently i have been achieving broadband speeds of between 6.0MB and 7.1MB over the last 12 months
See copy of speed test done on 17th May 2011
We have had work done recently at our exchange Knock Belfast and the broadband checker results have shown I should now be able to get 15MB to 17MB broadband speed
I have been on the phone a couple of times regarding this and have noticed far from increasing speed my broadband speed has substantially reduced. Speed reading today 04/06/2011 3.4MB
Unhappy customer
I would also draw your attention to Ofcom's
2010 Voluntary Code of Practice: Broadband Speeds
FAQ
Test1 comprises of Best Effort Test: -provides background information.
Download Speed
6107 Kbps
0 Kbps
7150 Kbps
Max Achievable Speed
Download speed achieved during the test was - 6107 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :8128 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 7150 Kbps
If you wish to discuss these results please contact your ISP.
If you are experiencing problems with specific applications, servers or websites please contact your ISP for assistance.
Your test has completed please close this window to exit the performance tester.
Please visit FAQ section if you are unable To understand the test results.
Your broadband checker results
Broadband option
Broadband speed range
When you can get it
Action
BT Total Broadband Faster BT Total BroadbandYou can get our fast and reliable broadband with speeds of up to 20Mb. The speed prediction we have provided is an estimate, however download speeds can vary and the actual download speed will fall between a range. This is generally within 1-2 Mb higher or lower than your estimated speed quoted.
Between 10.0Mb and 19.5Mb
(Estimated speed: 17.0Mb)
Now
Learn more
BT Infinity is not currently due to be rolled out in your area within the next 6 months. Register your interest and we will keep you up to date about the BT Infinity rollout.
Register Interest
BT always offers you the best speed possible on your line.The speed prediction we have given here is an estimate, however download speeds can vary and the actual download speed will fall within a range. The range is an indication of the speed that other similar lines across the UK have achieved for their broadband service; this is generally within 1-2 Mb higher or lower than your single estimated speed quoted.
The actual speed is dependent on several factors such as the product option you choose, the processing power of your computer,how many people are using your broadband connection at the same time,whether you use a wireless or cable connection,the speed of the websites that you visit and how we're managing the network. Speeds can be lower at peak times - peak times are evenings and weekends.

according to the btspeedtester results you have posted you are on adslmax up to 8mb and you have the max connection of 8128 with the correct profile of 7150 and throughput looks fine.
your exchange may have been upgraded check here http://www.samknows.com/broadband/exchange_search but it could be weeks or months before BT are in a position to rollout the changes to all the customers on that exchange. normally you would get an email from Bt advising the exchange upgrade but even then it could be a few weeks as the rollout is phased
if you get upgraded your modulation will change from current 992.1 to either 992.3 or 992.5
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My Broadband speed - Is this normal

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