My brother dropped my iphone 6 on tile and its cracked and the screen is white with different colored lines down it. What do you suggest I do???

Cracked iPhone 6 screen and screen is all white with different colors going down it. What do I do???

Take it in for repair or exchange. Be prepared to write a pretty big check unless you bought AppleCare+.
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit

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I dropped my iphone 4s and the screen is black with some blue lines. IS there a way to view my text messages on the computer?

I dropped my iphone 4s and the screen is black with some blue lines. IS there a way to view my text messages on the computer?

For instance, DigiDNA's DiskAid will let you extract your messages from the phone in human-readable format. Like .pdf.

My ipod touch 4th generation has frozen whilst being turned back on. The apple logo has been on the screen and ever so often the screen flashes white and then black. How do I get it to unfreeze at this stage?

My ipod touch 4th generation has frozen whilst being turned back on. The apple logo has been on the screen and ever so often the screen flashes white and then black. How do I get it to unfreeze at this stage?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

HT1212 my ipad is not responding and 1/3 of the screen is white

my ipad is not responding and 1/3 of the screen is white.

Hi mandfrhi,
If your iPad isn't responding or won't start up correctly, you may find the troubleshooting steps outlined in the following article helpful:
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
Regards,
- Brenden

Just updated my Ipad operating system and one of my apps starts but then the screen turns white, with only the advertisment at the top showing

Just updated my Ipad operating system and one of my apps starts but then the screen turns white, with only the advertisment at the top showing

The normal suggestions.
Close the app,off fully. Double tap the home screen then touch and hold any of the icons on the task bar until they jiggle, then close them all off by touching the - sign.
Then reboot the pad and try the spp again. If same issue, delete the app, then reload it. ( no charge). You may just have a bad copy. If continues, write to the developer, they may need to do an update. I have an older version of the same app and it works fine.
Since yours is the ad supported version, they are maing real sure you see the ad. Is it as simple as you need to click thru the ad to get to the game?

I start my mac book pro and the screen goes white with an apple in the middle

I start my mac book pro and the screen goes white with an apple in the middle. Starts like charging but then it turns
off again

Reinstall Snow Leopard without erasing the drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.
Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

Hey ppl,my macbook is not booting and by that i mean u can hear the audio wave when its starting up,the screen goes white and then after a while there's a folder with a question mark in the middle of the screen...anyone,any ideea?!?

Hey ppl,my macbook is not booting and by that i mean u can hear the audio wave when its starting up,the screen goes white and then after a while there's a folder with a question mark in the middle of the screen...anyone,any ideea?!?Regards.

That folder with the question mark icon means that the MacBook can't find the boot directory. That can either mean it can't find the hard drive or the hard drive data is somehow corrupted.
Put your install DVD into the drive and reboot. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option key until the Install Disk shows up). That will force your MacBook to boot from the optical drive.
Once it has finished booting and you are at the Install screen launch Disk Utility from the Utilities menu. Is your Hard Drive in the list on the left?
If it is then select the First Aid Tab run Repair Disk and if that repairs any problems run it again until the green OK appears and then run Repair Permissions.
If your hard drive isn’t recognized in Disk Utility then your hard drive is probably dead.

I can't get my computer to boot up. The screen is white with a file folder and then at ? in the middle

The screen is white with a file folder and then at ? in the middle

Before declaring that the disk is dead (which is a common cause for what you are seeing), try the steps outlined in this article:
http://support.apple.com/kb/TS2570
This article also has some troubleshooting steps you can try:
http://support.apple.com/kb/ts1417
If you don't have your original system disks, you can boot into single user mode folloing these instructions:
http://support.apple.com/kb/ht1492
and then following the directions for running the fsck command in the second article I list above.
I would try these things before giving up and assuming that the disk is dead. The flashing question mark indicates that a valid boot disk cannot be found. One cause for this is that the disk has experienced hardware failure. However another cause could be that the system and boot files on that disk are somehow damaged (perhaps from a power surge or an improper shutdown of the computer) and in some cases the above repair steps can restore them to working condition.

HT201401 I am using iphone 3s after updating my phone it is not reading the sim i tried with different sim's but none worked can you please help me

I am using iphone 3s after updating my phone it is not reading the sim i tried with different sim's but none worked can you please help me

There is no iPhone 3s.
What is displaying on the device?
Has the device ever been hacked or jailbroken?

I have a mac book air. I felt down and I have broken the screen: several white lines on the screen. Do you know if I can only change the screen? Is it expensive?

I have a mac book air. I felt down and I have broken the screen: several white lines on the screen. Do you know if I can only change the screen? Is it expensive?

Welcome to Apple Support Communities
Take your MacBook Air to an Apple Store or reseller to have your display replaced. If you want, you can buy the display yourself and install it, but as you can see, that's expensive > http://www.ifixit.com/MacBook-Parts/MacBook-Air-13-Inch-Mid-2012-Display-Assembl y/IF188-083?utm_source=ifixit_guide&utm_medium=guide_intro&utm_content=required_ items&utm_term=macbook_air_13%22_mid_2012

When I started my Mac the screen was white with the Apple logo and power motion icon running. I attempted to turn off Mac then a message stating "Debugger called: Button SCI . Also "Waiting for remote debugger connection." What is my next step?

When I started my Mac the screen was white with the Apple logo and power motion icon running. I attempted to turn off Mac then a message stating "Debugger called: <Button SCI>. Also "Waiting for remote debugger connection." What is my next step?

Hi , and a warm welcome to the forums!
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
If 10.7.0 or later...
Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions.
And sorry to report that OSX is more Widows like than ever, but….
If that doesn't help Reinstall the OS.

Sometimes when downloading a .pdf file I'm not automatically switched to Acrobat reader, but the screen becomes white with a red borderline left and upper, IE doesn't have this problem

The screen shows the borders of the original site. Beneath the Mozilla workbar the screen becomes white, on the left and upper side there appears a thin red line. Nothing is downloaded, clicking the right mouse button doesn't solve the problem. It doesn't happen everytime I try to load a .pdf file. When I go to the same site using Internet Explorer I do not encouter the same problem, swiching to Acrobat Reader or FoxIt is immediate.

To enable this right you need Acrobat, not the free Reader.
However, starting from Reader X it is possible to add simple markups to any file, unless it has been specifically disallowed by the creator of the file.

MBP 15 is running and screen goes white with thin vert lines

Running normally and if I adjust the screen angle it goes white with lines. Just started happening. 10.5.8 about 4 years old

Based on your post, that seems the most likely problem but it could be something else. Before any repair is attempted, the problem has to be properly defined. You may try iFixit.com and see if they can advise you, have a replacement part and attempt to fix it yourself. This certainly depends upon all the chips falling into the right place with no guarantees of success. You must also consider the age of the MBP and its worth vs. the cost of the repair.
Ciao.

Can I replace an iPhone 5 with a defective lock button and a crack in the screen?

I have an iPhone 5 with a defective lock button. It doesn't work at all anymore and I'm debating going into an Apple Store to get it replaced. But I also have a small crack in the corner. Will that crack keep me from making the exchange?

If apple determines that the damage to the phone was accidental then they may not help. I suggest you make an appointment at an apple store and have them evaluate it. That is the only way you will find out if they will replace it for you

HT1688 My husband did the update on his phone and when it restarted the screen came up with a plug in and arrow pointing to itunes. This has never happened and I'm not sure what it means. It will not come on.

Im not sure how to get his phone to come back on. Ive never seen an iphone do this. He updated to the latest version and it came up with a plug in on the screen with an arrow pointing to an itunes app looking thing. I'm sorry if this is confusing but I'm not really sure how to explain what it looks like.

UNABLE TO RESTORE (connect to iTunes with cable logo)
If you are trying to restore and you device shows an image of a USB cable and connect to iTunes then carefully follow the steps in this article. You may need to do is several times http://support.apple.com/kb/ht1808

My brother dropped my iphone 6 on tile and its cracked and the screen is white with different colored lines down it. What do you suggest I do???

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