My brother owned my MacBook before me. So his name and email add appears everywhere. How can I fix this ?

I can´t download anything and my Apple account is not bound to my MacBook but my brothers Apple account is! Again, how can I fix it ?

MBP = Macbook Pro 
Care to share which OS you are using?  Or which one was pre-installed when purchased? 
=============== 
Preparing an old Mac for sale 
http://www.thesafemac.com/how-to-prepare-your-mac-for-saleHow to prepare your Mac for sale
Clicky click--—> Erasing disks securely 
================
Start up from your install disc, go to Disk Utility and select the disk and click erase - to securely erase data click Security Options and Erase Free Space which will entirely wipe your disk, overwriting it with zeros so that no data is recoverable.
See KB Article:  http://support.apple.com/kb/PH10727 OS X Mountain Lion: Restore your computer’s software
http://support.apple.com/kb/ph11273 OS X Mountain Lion: Erase and reinstall OS X
http://support.apple.com/kb/PH6817 Mac OS X 10.6: Restoring your computer’s software
http://support.apple.com/kb/PH3840 OS X Lion: Restore your computer’s software

Similar Messages

  • I reinstalled iPhoto on my MacBook Pro. It opens, but only shows the loading bars and does not allow me to add pictures. How can I fix this?

    I reinstalled iPhoto on my MacBook Pro. It opens, but only shows the loading bars and does not allow me to add pictures. How can I fix this?

    Mac 101: File Sharing
    Mac OS X 10.7 Help: Transfer files between two Mac computers
    Mac OS X 10.7 Help: Set up a Windows computer to share files with Mac users
    Mac OS X 10.7 Help: Use iDisk to share files
    Mac OS X: Sharing your files with non-Apple computers
    How to share a Mac's files with a PC and vice versa.

  • When i try to install windows 8 with bootcamp on my Macbook pro (early 2011) it says it only supports windows 7, how can i fix this?

    When i try to install windows 8 with bootcamp on my Macbook pro (early 2011) it says it only supports windows 7, how can i fix this?

    if your computer does not support the operating system you wish to install in bootcamp then you have to use a virtual machine like virtual box to install the operating system you wish to install

  • When I try to text my mom, she never receives my text, it always shows as an imessage and never an sms. How can I fix this so that it can be sms like before?

    When I try to text my mom, she never receives my text, it always shows as an imessage and never an sms. How can I fix this so that it can be sms like before?

    Does your mom have an Apple device?

  • TS1389 Only one song won't play after authorizing my computer. I authorized it over and over. I even deauthorized all computers, and still same results. How can I fix this ? I'm using a MacBook Pro with iTunes 11

    Only one song won't play after authorizing my computer. I authorized it over and over. I even deauthorized all computers, and still same results. How can I fix this ? I'm using a MacBook Pro with iTunes 11

    Hi Deb,
    Deauthorizing all is definitely the way to go.  You will just need to authorize your computer again after, as well as your husband's.
    Here's some additional information on deauthorizing all:
    iTunes Store: About authorization and deauthorization
    http://support.apple.com/kb/ht1420
    I hope this helps!
    - Ari

  • After updating to ios 7, I am now asked to enter my password continuously when using outlook web access for my work emails. This didn't happen before, I only had to enter my password once. How can I fix this?

    After updating to ios 7, I am now asked to enter my password continuously when accessing my emails on outlook web access. Before I just had to log in and I was able to reply, save emails, etc without re entering my password. How do I fix this?

    Similar thing is happening to a relative.
    He upgraded his iPhone 5 and lost his iCloud account and all his email accounts. Major pain in the neck for a senior. And it was not a user error...unless you count the fact that he hit the upgrade button.

  • My iPhone 4s won't connect to my MacBook, but will show up in my iTunes when connected. How can I fix this?

    When I first got my iPhone 4s and was setting it up, it added all the photos that were on my MacBook. I want to take these photos off, but the only way to do that is to go through the iPhone on my laptop. But, when I connect my iPhone via USB my phone shows up in iTunes, but not on my computer. Not as a desktop icon or as an external drive. Please help me figure this out!! I really need to put these photos back on my computer and get them off my phone. Thank you to anyone that can help!!

    Rome,
    I would try everything that "Diesel" has suggested !!!
    I had the same problem after updating to iOS 5.1. I was never able to fix it. I did however find a work around and that was to delete the offending Wi-Fi configuration and then under "Other" manually add back my Wi-Fi connection. This solved the auto re-connect problem. I don't think this is a fix but a pretty darn good work-around.
    I talked to Apple about this problem while arranging for a replacement phone (for another problem) and the Technician seemed to be aware of this quirk and suggested that my fix was about the best I could expect.
    HOWEVER - when I received my replacement phone not only did the problem that I exchanged the phone for now function correctly but the "Auto-reconnect" of the Wi-Fi worked as expected and as it did prior to the iOS 5.1 update.
    Go-Figure !!!

  • When I try to access files on my external hard drive on one macbook, it says I have insufficient access privileges. I use the external hard drive on my other macbook and it works fine. How can I fix this problem?

    I've tried looking the answer up on google, but I've come up empty handed. Do I need to change permissions somewhere? I've tried setting everyone to have read and write acess on both machines and that didn't work either.
    My macbook that works perfectly with the hard drive is running snow leopard. the other macbook is running leopard. i'm not 100% certain what brand my external is but it says firewire800/usb2.0 on it.
    i appreciate any help i can get!

    06-sep-2012 0:14 
    Me compre un ipod classic de 160gb cada vez que trato de ponerle musica de mi disco duro externo solo copia hasta 1500 canciones y luego me congela el Itune  y no lo puedo cerrar, me pide que restaure el ipod como de fabrica, lo hago y nada.  Trato de cerrar el programa de itune y no me deja, trato de apagar el computador y no lo puedo apagar,  he buscado para ver si tiene errores  el disco del Ipod y me dice que esta bien.  Lo he restaurado como 8 veces y le he puesto musica y videos pero siempre me borra todo.  He aplastado Menu y Seleccion para entrar al sistemade diagnostic o del ipod y le pongo el test manual donde entro al IO y me dice q todo esta bien.  Le he dado ya varios Format directamente desde el Windows 7 y nada tampoco, siempre me borra todo desde que pasan mas de 1300 canciones y me congeal todo el equipo.  Ya no se que pensar de esta compania Apple porque no da ninguna solucion ha este tema.
    I bought a 160gb iPod classic every time I try to put music on my external hard drive only copy up to 1500 songs and then freezes Itune me and I can not close, asks me to restore the ipod as factory, and do nothing . I try to close the program and itune will not let me, I try to turn off the computer and I can not shut, I looked to see if the iPod disk errors and says it's okay. I restored it about 8 times and I've put music and videos but I always delete everything. I crushed and Selection Menu to enter diagnostic sistemade or ipod and I put the manual test where I enter the IO and q tells me everything is fine. I have already given several Format directly from the Windows 7 and anything either, I always delete everything from passing over 1300 songs and I congeal whole team. No longer have to think of this company because Apple gives no solution has this issue.
    iPod classic, Windows 7, ME BORRA TODO Y SE CONGELA 

  • My printer (HP8500) is wi-fi connected to my imac and my macbook. works fine from macbook, but has stopped working on the imac--shows offline. How can I fix this? Thanks

    I have an iMac and MacBook Pro, both running Snow Leopard at current maintenance levels. I have an HP8500 printer connected via wi-fi. All have been working well until just recently. Now, the iMac cannot communicate with the printer. The printer icon shows offline. The printer is still online to the MacBook. I suspect a related problem is that when I try to access files on the MacBook from the iMac, I get a message that they are unavailable, but re-clicking once or twice to re-try works and the files are accessible. The only problem is that I cannot modify them from the iMac, even though the sharing options are set for update capability.
    Resetting the printer and re-booting the iMac don't help.

    Yosemite is a big problem.
    I recommend you factory reset the TC and start over.
    Factory reset universal
    Power off the TC.. ie pull the power cord or power off at the wall.. wait 10sec.. hold in the reset button.. be gentle.. power on again still holding in reset.. and keep holding it in for another 10sec. You may need some help as it is hard to both hold in reset and apply power. It will show success by rapidly blinking the front led. Release the reset.. and wait a couple of min for the TC to reset and come back with factory settings. If the front LED doesn’t blink rapidly you missed it and simply try again. The reset is fairly fragile in these.. press it so you feel it just click and no more.. I have seen people bend the lever or even break it. I use a toothpick as tool.
    N.B. None of your files on the hard disk of the TC are deleted.. this simply clears out the router settings of the TC.
    Redo the setup from Yosemite.. it needs to be directly involved in the setup to remember anything.
    Please use short names.. no spaces and pure alphanumeric. eg TCgen5 base station name. TCwifi as wireless name.
    Set password WPA2 Personal security which is pure alphanumeric mixed case and numbers.
    Please empty out all the old wireless names from your devices.. reboot them and rediscover the network.
    If it still fails tell us.

  • My twitter app worked perfectly fine before the update and now it wont work, how can i fix this?

    I have uninstalled and reinstalled several times. I have also deleted my account several times and re-signed in. It is still not working. When i go to the app store, the "open" tab has a little plus at the top...what does that mean? Seriously, i just need help getting the app to work.

    My twitter is doing the same thing, I click on it and just a small rectangle with everything on the usual twitter screen condensed. I tried re-installing but no luck. I reset my phone too because when I first installed ios7 my screen went black, still doesn't work. I have to use the app off of my mac for now. If you figure something out let me know and I'll do the same!

  • My MacBook Pro is not emitting sound. What is wrong? How can I fix this?

    Hello? Is anyone there? I am in need of technical support.

    Thank you for responding. I just went to the link. I previously checked on system preferences but everything there appears as it should. I also went through the other steps such as trying a headset. There is also no sound with this. I don't remember doing anything different on my computer between yesterday and today that may have to do with software or how preferences are selected. So I fear something is physically broken. Do you have any other suggestions for troubleshooting?

  • TS1473 My macbook is running hot and the fan is on how can i fix this?

    How can I fix this problem. My computer is running hot and the fan keeps running. I dont have anything running with the CPUs thats over 90 or what not. I dont think anything is dusty. What else can it be?

    Have you tried an SMC reset...
    http://support.apple.com/kb/HT3964

  • I own a 13-inch MacBook Pro and for the past day, my wifi on my laptop says I only have two bars of connection and is running very slow,but all of my other devices such as my iPhone and iPad are connecting perfectly to the wifi. How can I fix this? Thanks

    I own a 13-inch MacBook Pro and for the past day, my wifi on my laptop says I only have two bars of connection and is running very slow,but all of my other devices such as my iPhone and iPad are connecting perfectly to the wifi. How can I fix this? I have tried to shut my laptop off and let it rest and I have also re-started my wifi router three different times. Someone please help me with this problem so I can begin to use my laptop again as I take it to school and use it for class.
    Thanks so much!

    FCP, and all software on OSX, has a few different "preference" files (the extension is .plist), which store all your user settings. Each time you resize a window, change a setting, anything, this file is re-written. Kinda easy to see how they would become corrupt every now and then.
    -Close FCP
    -Navigate to User>Library>Preferences and delete com.apple.FinalCutPro.plist
    -Navigate to User>Library>Preferences>Final Cut Pro User Data and delete Final Cut Pro 5.0 Prefs
    -Empty your trash
    Relaunch FCP and see if that worked.
    Download FCP Rescue to make this process easier in the future. When you have FCP running really smooth, open FCP Rescue and create a backup of your preference files. If it starts acting wanky, just run FCP Rescue and Restore your backup preferences. Works really slick, and it's free.
    EDIT: Or use the really simple explaination that X posted as I was typing.

  • When I open iTunes on my Macbook Pro, I am now getting a small window that says "Checking iTunes Library" with a pinwheel. This goes on for 5-10 minutes before I am able to access iTunes. Help! How do I fix this?

    When I open iTunes on my Macbook Pro, I am now getting a small window that says "Checking iTunes Library" with a pinwheel. This goes on for 5-10 minutes before I am able to access iTunes. Help! How do I fix this?

    I have the same problem. It is only with tv shows and only with programs I have downloaded after the software update.
    Apple support sent me the above link too....but it doesn't solve the problem...my computer is authorized and the content is in my library and will play on my Mac air, but it will not sync the tv shows, it keeps saying my computer isn't authorized for it.
    No answers here, but you are definitely not alone with this issue.

  • My MacBook screen is stuck in "presentation" mode after using my "Mini DisplayPort to VGA Adapter." How can I fix this?

    My MacBook screen is stuck in "presentation" mode (I don't know the correct term) after using my Apple Mini DisplayPort to VGA Adapter - meaning the screen fonts and windows are larger than usual. How can I fix this? I've changed the display settings to modify it a little, but it still doesn't look right. I reinserted the adapter numerous times and restarted my computer, it still hasn't worked. Help!

    Reset PRAM.  http://support.apple.com/kb/PH4405
    Reset SMC.     http://support.apple.com/kb/HT3964
    Choose the appropriate method.
    "Resetting SMC on portables with a battery you should not remove on your own".
    Best.

Maybe you are looking for

  • Changing ID3 Tags and  not updating in ipod?

    copyed some mp3 to the ipod, disconnected, now tryed to update artist name and album in itunes,connected the ipod again and the old info is staying in the ipod, not the new tags.. tnx

  • Email configuration on Google Mail

    Hi guys I hope that you can help me to resolve this problem that I have. I am a big fan of GMail and use it now for over two years. I have my WHOLE LIFE on this. I have configured both work and private emails on GMail, my contacts and calander as wel

  • Looking for a way to get bass line tracks...

    I am trying to become a more serious drummer. I haven't sat down at a set since I joined the Army four years ago. I want to get back into it. I had a good friend that played bass and I feel most comfortable playing when all I hear is the bass. What I

  • Solaris 8 x86 on an IBM PC Server 320

    I have an IBM PC Server 320 that I have spent days trying to install Solaris 8 04/01 on. I keep getting pboot: cdrom error 01 and Random reboots during the installation using the install CD or Software CD 1. I reviewed the Solaris HCL list and all th

  • How to only use a small clip of a song in imovie

    how do I only use a small clip of a song in imovie?