My browser freezes whenever I try to attach a file
It doesn't matter which browser I use (tried Chrome, Safari, and Firefox), and it doesn't matter what I'm trying to attach the file to. I click "attach file" and it takes me to the initial explorer window, then gets stuck on the spinning beach ball and I have to force quit. It's really annoying.
Are you just using a web browser for uploading?
Which browser?
Have you tried another?
Have you tried uploading from a different internet connection?
~Lyssa
Similar Messages
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I cannot attach files in hotmail, cannot raise photos to facebook, safari falls whenever I try to attach a file.
The mac this one a day in updates, but this problem happens to me.
Process: Safari [140]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.0.5 (6533.21.1)
Build Info: WebBrowser-75332101~1
Code Type: X86-64 (Native)
Parent Process: launchd [85]
Date/Time: 2011-05-09 12:24:10.952 +0200
OS Version: Mac OS X 10.6.7 (10J869)
Report Version: 6
Interval Since Last Report: 99211 sec
Crashes Since Last Report: 75
Per-App Interval Since Last Report: 92806 sec
Per-App Crashes Since Last Report: 21
Anonymous UUID: E59FBC7A-4F21-4720-8CCF-20B630E11826
Exception Type: EXC_ARITHMETIC (SIGFPE)
Exception Codes: EXC_I386_DIV (divide by zero)
Crashed Thread: 12
Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x00007fff82e5d29a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff82e5d90d mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff8085c932 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff8085bdbf CFRunLoopRunSpecific + 575
4 com.apple.HIToolbox 0x00007fff870667ee RunCurrentEventLoopInMode + 333
5 com.apple.HIToolbox 0x00007fff870665f3 ReceiveNextEventCommon + 310
6 com.apple.HIToolbox 0x00007fff870664ac BlockUntilNextEventMatchingListInMode + 59
7 com.apple.AppKit 0x00007fff823aae64 _DPSNextEvent + 718
8 com.apple.AppKit 0x00007fff823aa7a9 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
9 com.apple.Safari 0x0000000100015ff6 0x100000000 + 90102
10 com.apple.AppKit 0x00007fff8237048b -[NSApplication run] + 395
11 com.apple.AppKit 0x00007fff823691a8 NSApplicationMain + 364
12 com.apple.Safari 0x0000000100009f18 0x100000000 + 40728
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff82e7612a kevent + 10
1 libSystem.B.dylib 0x00007fff82e77ffd _dispatch_mgr_invoke + 154
2 libSystem.B.dylib 0x00007fff82e77cd4 _dispatch_queue_invoke + 185
3 libSystem.B.dylib 0x00007fff82e777fe _dispatch_worker_thread2 + 252
4 libSystem.B.dylib 0x00007fff82e77128 _pthread_wqthread + 353
5 libSystem.B.dylib 0x00007fff82e76fc5 start_wqthread + 13
Thread 2: WebCore: IconDatabase
0 libSystem.B.dylib 0x00007fff82e97f8a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff82e9bda1 _pthread_cond_wait + 1286
2 com.apple.WebCore 0x00007fff847ac0f9 WebCore::IconDatabase::syncThreadMainLoop() + 249
3 com.apple.WebCore 0x00007fff847a81fc WebCore::IconDatabase::iconDatabaseSyncThread() + 172
4 libSystem.B.dylib 0x00007fff82e964f6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff82e963a9 thread_start + 13
Thread 3: Safari: SafeBrowsingManager
0 libSystem.B.dylib 0x00007fff82e5d29a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff82e5d90d mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff8085c932 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff8085bdbf CFRunLoopRunSpecific + 575
4 com.apple.Safari 0x000000010002f5c5 0x100000000 + 193989
5 com.apple.Safari 0x000000010002f555 0x100000000 + 193877
6 libSystem.B.dylib 0x00007fff82e964f6 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff82e963a9 thread_start + 13
Thread 4:
0 libSystem.B.dylib 0x00007fff82e5d29a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff82e5d90d mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff8085c932 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff8085bdbf CFRunLoopRunSpecific + 575
4 com.apple.Foundation 0x00007fff857b6f5f +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 297
5 com.apple.Foundation 0x00007fff85737f29 __NSThread__main__ + 1429
6 libSystem.B.dylib 0x00007fff82e964f6 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff82e963a9 thread_start + 13
Thread 5: Safari: SnapshotStore
0 libSystem.B.dylib 0x00007fff82e97f8a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff82e9bda1 _pthread_cond_wait + 1286
2 com.apple.JavaScriptCore 0x00007fff88737a50 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.Safari 0x00000001001be5bd 0x100000000 + 1828285
4 com.apple.Safari 0x00000001000470a7 0x100000000 + 290983
5 com.apple.Safari 0x0000000100046f25 0x100000000 + 290597
6 libSystem.B.dylib 0x00007fff82e964f6 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff82e963a9 thread_start + 13
Thread 6: com.apple.CFSocket.private
0 libSystem.B.dylib 0x00007fff82ea0e52 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x00007fff8087e498 __CFSocketManager + 824
2 libSystem.B.dylib 0x00007fff82e964f6 _pthread_start + 331
3 libSystem.B.dylib 0x00007fff82e963a9 thread_start + 13
Thread 7: WebCore: LocalStorage
0 libSystem.B.dylib 0x00007fff82e97f8a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff82e9bda1 _pthread_cond_wait + 1286
2 com.apple.JavaScriptCore 0x00007fff88737a50 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.WebCore 0x00007fff84afcfb1 WebCore::LocalStorageThread::threadEntryPoint() + 193
4 libSystem.B.dylib 0x00007fff82e964f6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff82e963a9 thread_start + 13
Thread 8:
0 libSystem.B.dylib 0x00007fff82e5d29a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff82e5d90d mach_msg + 59
2 com.apple.QuartzCore 0x00007fff803ca3a6 CA::Render::Server::server_thread(void*) + 177
3 com.apple.QuartzCore 0x00007fff803ca2e6 thread_fun + 34
4 libSystem.B.dylib 0x00007fff82e964f6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff82e963a9 thread_start + 13
Thread 9:
0 libSystem.B.dylib 0x00007fff82e5d29a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff82e5d90d mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff8085c932 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff8085bdbf CFRunLoopRunSpecific + 575
4 com.apple.CoreFoundation 0x00007fff8085bb46 CFRunLoopRun + 70
5 com.apple.DesktopServices 0x00007fff836d14d2 TSystemNotificationTask::SystemNotificationTaskProc(void*) + 514
6 ...ple.CoreServices.CarbonCore 0x00007fff81dc8335 PrivateMPEntryPoint + 63
7 libSystem.B.dylib 0x00007fff82e964f6 _pthread_start + 331
8 libSystem.B.dylib 0x00007fff82e963a9 thread_start + 13
Thread 10:
0 libSystem.B.dylib 0x00007fff82e76f4a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff82e7735c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff82e76fc5 start_wqthread + 13
Thread 11:
0 libSystem.B.dylib 0x00007fff82e76f4a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff82e7735c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff82e76fc5 start_wqthread + 13
Thread 12 Crashed:
0 com.apple.CoreGraphics 0x00007fff83ddbb6f cmyk32_mark_pixelshape + 31855
1 com.apple.CoreGraphics 0x00007fff83df2ec4 cmyk32_mark + 484
2 com.apple.CoreGraphics 0x00007fff83e055fd cmyk32_image + 461
3 libRIP.A.dylib 0x00007fff82e2669d ripl_Mark + 23
4 libRIP.A.dylib 0x00007fff82e26601 ripl_BltImage + 1389
5 libRIP.A.dylib 0x00007fff82e25e21 ripc_RenderImage + 323
6 libRIP.A.dylib 0x00007fff82e32516 ripc_EndLayer + 992
7 com.apple.CoreGraphics 0x00007fff83b2535d CGContextEndTransparencyLayer + 96
8 com.apple.CoreGraphics 0x00007fff83ca1e85 CGPDFDrawingContextDrawGroupStream + 351
9 com.apple.CoreGraphics 0x00007fff83ca7abb CGPDFDrawingContextDrawGroup + 464
10 com.apple.CoreGraphics 0x00007fff83ca2b47 op_Do + 143
11 com.apple.CoreGraphics 0x00007fff83b69536 pdf_scanner_handle_xname + 105
12 com.apple.CoreGraphics 0x00007fff83b688f7 CGPDFScannerScan + 472
13 com.apple.CoreGraphics 0x00007fff83b66890 CGPDFDrawingContextDrawPage + 503
14 com.apple.CoreGraphics 0x00007fff83b6664a CGContextDrawPDFPageWithProgressCallback + 100
15 com.apple.ImageIO.framework 0x00007fff885cad8b getBandProcPDF + 2275
16 com.apple.ImageIO.framework 0x00007fff88587a02 glueCopyImageBlockSet + 2292
17 com.apple.ImageIO.framework 0x00007fff885746c8 ImageProviderCopyImageBlockSetCallback + 189
18 com.apple.CoreGraphics 0x00007fff83b40282 img_blocks_create + 356
19 com.apple.CoreGraphics 0x00007fff83b0964c img_data_lock + 2726
20 com.apple.CoreGraphics 0x00007fff83b07eaf CGSImageDataLock + 212
21 libRIP.A.dylib 0x00007fff82e2521f ripc_AcquireImage + 2431
22 libRIP.A.dylib 0x00007fff82e23aa3 ripc_DrawImage + 1218
23 com.apple.CoreGraphics 0x00007fff83b22cda CGContextDrawImage + 446
24 com.apple.ImageIO.framework 0x00007fff885ce1e7 CGImageCreateCopyWithParametersNew + 1757
25 com.apple.ImageIO.framework 0x00007fff885ccf6c CGImageSourceCreateThumbnailAtIndex + 3236
26 com.apple.AppKit 0x00007fff827c71a8 -[NSNavFBENode _quickLookImageWithMaxSize:isThumbnail:] + 865
27 com.apple.AppKit 0x00007fff827d1731 +[NSNavNodePreviewHelper _subthreadComputePreviewThumbnailImages] + 380
28 com.apple.Foundation 0x00007fff85737f29 __NSThread__main__ + 1429
29 libSystem.B.dylib 0x00007fff82e964f6 _pthread_start + 331
30 libSystem.B.dylib 0x00007fff82e963a9 thread_start + 13
Thread 12 crashed with X86 Thread State (64-bit):
rax: 0x00000000ffff0000 rbx: 0x0000000000000001 rcx: 0x0000000000000000 rdx: 0x00000000ffffffff
rdi: 0x00000000000000b7 rsi: 0x0000000000000001 rbp: 0x0000000100e7b9a0 rsp: 0x0000000100e7aa20
r8: 0x0000000000000001 r9: 0x00000000000000b6 r10: 0x00000000000000b7 r11: 0x00000000000000b7
r12: 0x00000000000000b7 r13: 0x0000000000000096 r14: 0x00000001011a7e80 r15: 0x00000001011a840b
rip: 0x00007fff83ddbb6f rfl: 0x0000000000010287 cr2: 0x000000011b619000
Binary Images:
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0x1198a2000 - 0x1198a6ff7 libFontRegistryUI.dylib ??? (???) <89E50DF0-2A72-B443-28AE-5F27EC7E22C7> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libFontRegistryUI.dylib
0x1198ac000 - 0x1198adfff ATSHI.dylib ??? (???) <F6C4F446-7AC4-7A17-9302-C38A016322B6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
0x119b6a000 - 0x119b90fff GLRendererFloat ??? (???) <0AF0FF0D-6FD6-B5FA-9991-C8F58E8F1DD4> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
0x11a110000 - 0x11a2a1fef GLEngine ??? (???) <7B2CD458-D828-6A44-C918-C194838974D5> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x11a2d2000 - 0x11a6dcfe7 com.apple.ATIRadeonX2000GLDriver 1.6.26 (6.2.6) <667EE5BF-ADB3-2550-6A76-1C2048F78A24> /System/Library/Extensions/ATIRadeonX2000GLDriver.bundle/Contents/MacOS/ATIRade onX2000GLDriver
0x7fff5fc00000 - 0x7fff5fc3bdef dyld 132.1 (???) <69130DA3-7CB3-54C8-ABC5-423DECDD2AF7> /usr/lib/dyld
0x7fff80003000 - 0x7fff8028bfef com.apple.security 6.1.2 (55002) <015C9A08-3D07-9462-8E91-DB1924349621> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff80294000 - 0x7fff802aafff com.apple.ImageCapture 6.0.2 (6.0.2) <06E4103B-9BE4-7EAD-B532-89FC5EB06ED4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff80377000 - 0x7fff80714fe7 com.apple.QuartzCore 1.6.3 (227.36) <6FD8E129-135E-2F89-E9F0-A3CD0C6FCEF1> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff80745000 - 0x7fff80750fff com.apple.CrashReporterSupport 10.6.7 (258) <BB0B9A08-6CEC-0500-5BD1-C18E1465E406> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff80751000 - 0x7fff807ebff7 com.apple.ApplicationServices.ATS 275.15.1 (???) <55B528A6-0C88-6CB8-152B-A34A440FACFE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff80810000 - 0x7fff80987fe7 com.apple.CoreFoundation 6.6.4 (550.42) <770C572A-CF70-168F-F43C-242B9114FCB5> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
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0x7fff809d8000 - 0x7fff80a54ff7 com.apple.ISSupport 1.9.4 (52) <93A57F16-3BD5-25AD-5CFF-00007A141129> /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
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0x7fff80c98000 - 0x7fff80c9eff7 com.apple.CommerceCore 1.0 (9) <4C66D962-91B5-F25C-A6FF-DFD5F924A0DD> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7fff80c9f000 - 0x7fff80caefff libxar.1.dylib ??? (???) <CBAF862A-3C77-6446-56C2-9C4461631AAF> /usr/lib/libxar.1.dylib
0x7fff80caf000 - 0x7fff80cf3fe7 com.apple.ImageCaptureCore 1.0.4 (1.0.4) <F4ED3329-1A86-EB10-CFC2-999D8699B5E6> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x7fff80d00000 - 0x7fff80dbdfff com.apple.CoreServices.OSServices 359 (359) <8F509D8D-4C94-9A1C-3A87-5B775D9F6075> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff80dbe000 - 0x7fff80dc1ff7 com.apple.securityhi 4.0 (36638) <EABABBA8-AB59-599A-1884-0010C059DE62> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff80de3000 - 0x7fff80de3ff7 com.apple.ApplicationServices 38 (38) <10A0B9E9-4988-03D4-FC56-DDE231A02C63> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x7fff80e2f000 - 0x7fff80e45fe7 com.apple.MultitouchSupport.framework 207.10 (207.10) <F006B2C9-C03F-F863-1FBB-952EC77AE699> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x7fff80e46000 - 0x7fff80ec3fef libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <35ECA411-2C08-FD7D-11B1-1B7A04921A5C> /usr/lib/libstdc++.6.dylib
0x7fff80ec4000 - 0x7fff80fddfef libGLProgrammability.dylib ??? (???) <C4BB281B-629D-08ED-2991-3D51671B0B02> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
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0x7fff8181c000 - 0x7fff818bcfff com.apple.LaunchServices 362.2 (362.2) <87E172DB-2C0E-E2E5-2A75-FB4284AECDAF> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
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0x7fff81adf000 - 0x7fff81ae1fff com.apple.print.framework.Print 6.1 (237.1) <CA8564FB-B366-7413-B12E-9892DA3C6157> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
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0x7fff81c06000 - 0x7fff81c0bfff libGIF.dylib ??? (???) <1B9DCB7F-CD1D-B23F-8AC6-5292B94A4D0E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff81c0c000 - 0x7fff81c8aff7 com.apple.CoreText 3.151.8 (???) <5DCD6BD9-63FB-767E-5993-5AEBE890145B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x7fff81c8b000 - 0x7fff81cbcfff libGLImage.dylib ??? (???) <6925991A-9B1B-B9FA-645A-807F9BCC3DE7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff81cbd000 - 0x7fff81d06fef libGLU.dylib ??? (???) <0FCD57C5-D7AA-F2DD-D2EC-C1C8B931F65C> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff81d41000 - 0x7fff81d42ff7 com.apple.audio.units.AudioUnit 1.6.6 (1.6.6) <BE4E577D-87EC-8FD0-5341-AE99CE4ADC99> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff81d43000 - 0x7fff81dc0fef com.apple.backup.framework 1.2.2 (1.2.2) <CD3554D8-DA47-DDBC-910C-B2F1DE3B8CA6> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x7fff81dc1000 - 0x7fff820f5fff com.apple.CoreServices.CarbonCore 861.34 (861.34) <B5680539-CB31-6C6D-C0AD-606D4D46E7F5> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff820fb000 - 0x7fff82111fef libbsm.0.dylib ??? (???) <83676D2E-23CD-45CD-BE5C-35FCFFBBBDBB> /usr/lib/libbsm.0.dylib
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0x7fff821db000 - 0x7fff821e9ff7 libkxld.dylib ??? (???) <F90EDFE8-708A-3046-E403-A3B536FCFA43> /usr/lib/system/libkxld.dylib
0x7fff821ea000 - 0x7fff821f5fff com.apple.corelocation 12.1 (12.1) <7B5164FD-F5FD-6837-1DA3-6E18582CEDF3> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x7fff821f6000 - 0x7fff821f6ff7 com.apple.CoreServices 44 (44) <DC7400FB-851E-7B8A-5BF6-6F50094302FB> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff821f7000 - 0x7fff8224cff7 com.apple.framework.familycontrols 2.0.2 (2020) <F09541B6-5E28-1C01-C1AE-F6A2508670C7> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x7fff8224d000 - 0x7fff82306fff libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <2C5ED312-E646-9ADE-73A9-6199A2A43150> /usr/lib/libsqlite3.dylib
0x7fff82307000 - 0x7fff82350ff7 com.apple.securityinterface 4.0.1 (40418) <77FDB498-B502-050C-6AF4-1DAB17F64B6F> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x7fff82367000 - 0x7fff82d5dfff com.apple.AppKit 6.6.7 (1038.35) <9F4DF818-9DB9-98DA-490C-EF29EA757A97> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
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0x7fff889be000 - 0x7fff88ac8ff7 com.apple.MeshKitIO 1.1 (49.2) <C19D0CCD-1DCB-7EDE-76FA-BF74079AFC6A> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itIO.framework/Versions/A/MeshKitIO
0x7fff88ac9000 - 0x7fff88ac9ff7 com.apple.vecLib 3.6 (vecLib 3.6) <96FB6BAD-5568-C4E0-6FA7-02791A58B584> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff88aca000 - 0x7fff88b0bfff com.apple.SystemConfiguration 1.10.5 (1.10.2) <FB39F09C-57BB-D8CC-348D-93E00C602F7D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff88b0c000 - 0x7fff88b17ff7 com.apple.speech.recognition.framework 3.11.1 (3.11.1) <3D65E89B-FFC6-4AAF-D5CC-104F967C8131> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff88b18000 - 0x7fff88b1dff7 com.apple.CommonPanels 1.2.4 (91) <4D84803B-BD06-D80E-15AE-EFBE43F93605> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff88b1e000 - 0x7fff88b24ff7 com.apple.DiskArbitration 2.3 (2.3) <857F6E43-1EF4-7D53-351B-10DE0A8F992A> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff88b62000 - 0x7fff88bcafff com.apple.MeshKitRuntime 1.1 (49.2) <4D3045D0-0D50-7053-3A05-0AECE86E39F8> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itRuntime.framework/Versions/A/MeshKitRuntime
0x7fff88bcb000 - 0x7fff88bd4ff7 com.apple.DisplayServicesFW 2.3.0 (283) <4F1220F7-D576-B761-9881-5810C03F87FA> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x7fff88bd5000 - 0x7fff88c3ffe7 libvMisc.dylib 268.0.1 (compatibility 1.0.0) <AF0EA96D-000F-8C12-B952-CB7E00566E08> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x7fff88c40000 - 0x7fff88c7bfff com.apple.AE 496.4 (496.4) <55AAD5CA-7160-7899-1C68-562ED8160DF7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff88c7c000 - 0x7fff88d0bfff com.apple.PDFKit 2.5.1 (2.5.1) <38BEE9BB-3716-49BA-7E14-687FE9E066EB> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x7fff88d13000 - 0x7fff88d19fff libCGXCoreImage.A.dylib 545.0.0 (compatibility 64.0.0) <C863C133-EA3E-5403-FC44-FDC9F236DC98> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
0x7fff88d5a000 - 0x7fff88d5aff7 com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <4CCE5D69-F1B3-8FD3-1483-E0271DB2CCF3> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff88d5b000 - 0x7fff88fc5fef com.apple.QuartzComposer 4.2 ({156.28}) <248C697E-B2DD-4F27-27CD-6E6B99B9B0A8> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x7fff891c5000 - 0x7fff8920afff com.apple.CoreMediaIOServices 134.0 (1160) <BA22EA4A-4572-749A-4FE0-1323E0B6F6F3> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/Core MediaIOServices
0x7fffffe00000 - 0x7fffffe01fff libSystem.B.dylib ??? (???) <9BAEB2F2-B485-6349-E1AB-637FE12EE770> /usr/lib/libSystem.B.dylib
Model: MacPro4,1, BootROM MP41.0081.B07, 4 processors, Quad-Core Intel Xeon, 2.66 GHz, 8 GB, SMC 1.39f5
Graphics: ATI Radeon HD 4870, ATI Radeon HD 4870, PCIe, 512 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.10.131.36.9)
Bluetooth: Version 2.4.0f1, 2 service, 19 devices, 1 incoming serial ports
Network Service: Ethernet 2, Ethernet, en1
PCI Card: ATI Radeon HD 4870, Display, Slot-1
Serial ATA Device: HL-DT-ST DVD-RW GH41N
Serial ATA Device: HL-DT-ST DVD-RW GH41N
Serial ATA Device: Hitachi HDE721010SLA330, 931,51 GB
USB Device: Hub, 0x05ac (Apple Inc.), 0x912f, 0xfd100000
USB Device: CTE-640-U V4.0-3, 0x056a (WACOM Co., Ltd.), 0x0016, 0xfd130000
USB Device: Apple Cinema HD Display, 0x05ac (Apple Inc.), 0x9221, 0xfd120000
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfa200000
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0221, 0xfa220000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x5a100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0x5a110000
FireWire Device: built-in_hub, Up to 800 Mb/secCould be duplicate or corrupted fonts.
http://reviews.cnet.com/8301-13727_7-10389716-263.html?tag=mncol;title -
Firefox crashes whenever I try to attach a file in Gmail
I've tried updating flash, resetting everything, etc. Every time I try to attach a document in a Gmail message the browser crashes and I have to Force Quit.
Ok two things based on the crash report and the steps you took right before the crash:
# Try to disable scrolling acceleration and restart Firefox. Does it continue to crash?
# Try Safe Mode and do the same task as above with email and the pdf [[Troubleshoot Firefox issues using Safe Mode]]
# Also pdf.js may be helpful to read pdfs in the meantime. You can change the default reader in the Preferences/Options > Application menu of Firefox.
# Try to clear out the downloads folder and update flash to version 14 (that should do it)
IF it crashes again please also provide the new crash signatures and we can take a look :-) Sorry for the crashing :-( -
My MacBook Pro freezes whenever I try to type in a text field
In the past couple of days, out of the blue, My MacBook Pro (early 2011, Logic Board replaced twice by now due to video card issues) freezes whenever I try to type something in any text field of the system or or other apps.
Specifically, whenever I try to search for an item in spotlight, or search for a "help" item under each application's help menu, even when I try to type in the adress bar of (any) of my browser(s). The crash causes all running apps to freeze for a few seconds and makes things work drammatically slower.
I'm on 8GB RAM so I think this is ridiculous and I cannot think of any third party app causing the issue, since I have not installed anything in the past few days. I Also resolved and deleted any fonts that seemed redundant and/or probematic (I do have a lot of fonts installed as I am a graphic designer, but again, no new fonts were added any time recently).
Any help would be appreciated!
Thanks.Thanks.
See below.
Let me know if you want me to stop all running apps and redo it.
Hardware Information:
MacBook Pro (15-inch, Early 2011)
MacBook Pro - model: MacBookPro8,2
1 2.2 GHz Intel Core i7 CPU: 4 cores
8 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 512 MB
AMD Radeon HD 6750M - VRAM: 1024 MB
System Software:
OS X 10.9 (13A603) - Uptime: 0 days 1:13:42
Disk Information:
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
mem (disk0s2) /: 749.3 GB (253.42 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.adobe.SwitchBoard.plist
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist
[loaded] com.nike.nikeplusconnect.plist
[loaded] com.wacom.pentablet.plist
User Launch Agents:
[loaded] com.google.keystone.agent.plist
User Login Items:
iTunesHelper
Dropbox
Airmail
3rd Party Preference Panes:
PenTablet
Flash Player
GRproofing
Internet Plug-ins:
Default Browser.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
iPhotoPhotocast.plugin
JavaAppletPlugin.plugin
QuickTime Plugin.plugin
WacomNetscape.plugin
WacomSafari.plugin
User Internet Plug-ins:
Bad Fonts:
None
Top Processes by CPU:
23% Airmail
6% Adobe Photoshop CS6
4% WindowServer
2% Adobe InDesign CS6
2% coreaudiod
2% Google Chrome
1% EtreCheck
0% fontd
0% NotificationCenter
0% hidd
Top Processes by Memory:
1.08 GB Adobe Photoshop CS6
344 MB Adobe InDesign CS6
213 MB iPhoto
172 MB Airmail
123 MB WindowServer
123 MB com.apple.internetaccounts
115 MB iTunes
106 MB Safari
98 MB Twitter
98 MB mds_stores
Virtual Memory Statistics
1.88 GB Free RAM
3.85 GB Active RAM
1.06 GB Inactive RAM
1.21 GB Wired RAM
918 MB Page-ins
0 B Page-outs -
I have files that are freezing my programs (adobe; after effect and photoshop, as well as maxon cinema 4d). Whenever I try to import ANY file from within the program it doen't even let me select the file I need before freezing. I have moved all files off my desktop and into my dropbox, and it now allows me to import files/search for files on the desktop but NOT dropbox, once I go to dropbox it freezes again. I am assuming there are files within dropbox now that are crashing my programs. The problem is I have a lot of files in there and would like to remove the corrupt ones so that I can use my programs without freezing. Is there a way to find the exact files causing the crash?
This has happened a couple of times and each time I have to move all my files off my desktop, so there must be a type of file doing this, I just don't know what files they are.
Mac Book Pro 15" running OSX 10.9
Processor 2.3 GHz Intel Core i7
Memory 16 GB 1600 MHz DDR3
Graphics Intel Iris Pro 1024 MB
ANY help would be greatly appreciated! It is making it really hard to get work done. THANKS!This error sounds to me like you have/had BootCamp Windows installed and then removed, posible ?
If so (and even if not so), try restating your MBA while holding down the alt/option-key until you get to the Boot Selection Screen.
Choose to boot OSX.
Once in OSX go to System Preferences then Startup Volume and set your OSX to be the default.
Hope it helps
Stefan -
Hi my MacBook is freezing whenever I try to open an application. I have tried resetting the system management controller, however no success. How can I wipe my hardrive and reinstall it again. PS: I no longer have the installation CDs, can I download it from Apple?
To get replacement installation disks, call Apple. Have the serial number of your MBP ready and a credit card. There is a fee.
Ciao. -
Safari & FireFox freeze when I try to upload a file from my hard drive.
Safari & FireFox freeze when I try to upload a file from my hard drive. This just started happening in the past couple of days. I haven't installed any software, or made any updates (that I can remember.) When the browser freezes I can't "force quit" them. I have to manually shut the computer down are restart it. I would appreciate any help you can provide.
HI and welcome to Apple Discussions...
Safari and Firefox box.... it could be a problem with the hard drive itself, not your browsers.
Just to make sure, boot from your install disc, run Disk Utility to Verify and if necessary, Repair any errors Disk Utility reports.
Insert your install disk and Restart, holding down the "C" key until grey Apple appears.
Go to Installer menu and launch Disk Utility.
(In Mac OS X 10.4 or later, you must select your language first from the installer menu)
Select your HDD (manufacturer ID) in the left panel.
Select First Aid in the Main panel.
(Check S.M.A.R.T Status of HDD at the bottom of right panel. It should say: Verified)
Click Repair Disk on the bottom right.
If DU reports disk does not need repairs quit DU and restart.
If DU reports errors Repair again and again until DU reports disk is repaired.
When you are finished with DU, from the Menu Bar, select Utilities/Startup Manager.
Select your start up disk and click Restart
While you have the Disk Utility window open, look at the bottom of the window. Where you see Capacity and Available. *Make sure there is always 10% to 15% free disk space*
Carolyn -
My mac hangs whenever I try to upload a file
Hello everyone. Do anyone have any idea of how I have to fix this?
I do not have a problem with uploading file or image to the internet. Since last week, I am not able to upload anything to the internet. My mac would hang( you have to force quit the application and restart) whenever I try to upload a file.
Please can you guys help me here. I need my mac to submit my coursework. : (
Thanks!Are you just using a web browser for uploading?
Which browser?
Have you tried another?
Have you tried uploading from a different internet connection?
~Lyssa -
Whenever I try to transfer media files from my mc to either another PC on my network or to a network attached storage device, the transfer will start but eventually my internet connection will fail. The NAS is the "WD my book live". I have had no issues with my pc in downloading and uploading from the NAS. The mac can download from the NAS but, as already stated, will not upload. File sharing is turned on for all devices. Today I tried to transfer files directly from mac to PC and the same issue happened, which tells me it is an issue with the mac. I have seen this question around but have not seen any responses. Any help would be greatly appreciated.
Format the extra HDD to EXFAT as previously indicated. There are two ways that can use to transferr the data.
1. Connect both drives to the PC and the copy the files to the newly formatted (EXFAT) drive from the HDD with the data . Then connect the EXFAT drive to the MBP and transfer the data to same.
2. Connect both drives to the MBP and open DISK UTILITY>RESTORE. Drag the drive with the data on it to the 'Source' field. Drag the EXFAT drive to the 'Destination' field. Click on the 'Restore' butt is on. After the transfer has been completed, close DISK UTILITY and place the data on the MBP where you want it.
Ciao. -
Crash report:
bp-74bcae4f-7091-4121-a809-5d0a12140616 is the crash report.
I have a Toshiba.
When I open my email (gmail, school email) and try to attach a file, firefox immediately crashes and gives me two error messages. first one is a WerFault, i think. I don't know if that's relevant.
Apart from these crashes in Firefox, I am also having the same problem when trying to view or open a pdf in adobe reader, or even open adobe reader itself. It won't try to open, I just receive the error messages. I've uninstalled and reinstalled it two times now. I did this thing suggested online where you go into the control panel and look at all your plugins. Then, "repair" adobe reader - pretty sure it's just a button that says repair. that didn't do anything, of course I also could have done something wrong.
I realize this could be a problem unrelated to Firefox, but I'm doing what I can before I take my laptop in.
Please save me.Ok two things based on the crash report and the steps you took right before the crash:
# Try to disable scrolling acceleration and restart Firefox. Does it continue to crash?
# Try Safe Mode and do the same task as above with email and the pdf [[Troubleshoot Firefox issues using Safe Mode]]
# Also pdf.js may be helpful to read pdfs in the meantime. You can change the default reader in the Preferences/Options > Application menu of Firefox.
# Try to clear out the downloads folder and update flash to version 14 (that should do it)
IF it crashes again please also provide the new crash signatures and we can take a look :-) Sorry for the crashing :-( -
Keynote crashes whenever I try to open a file.
Keynote crashed while I was working, and now crashes whenever I try to open a file. I looked for a preference file to delete (in case it's corrupt), but there is no keynote prefernce file in the preference folder. I couldn't find a keynote cache file either. Is there a way to search for those files?
This is the error message I get:
Process: Keynote [204]
Path: /Applications/iWork '09/Keynote.app/Contents/MacOS/Keynote
Identifier: com.apple.iWork.Keynote
Version: 5.3 (1170)
Build Info: Keynote-11700000~1
Code Type: X86 (Native)
Parent Process: launchd [107]
Date/Time: 2013-12-14 23:54:37.437 -0500
OS Version: Mac OS X 10.7.5 (11G63)
Report Version: 9
Interval Since Last Report: 1606838 sec
Crashes Since Last Report: 8
Per-App Interval Since Last Report: 41336 sec
Per-App Crashes Since Last Report: 6
Anonymous UUID: 7002B207-FA19-4166-9A96-B5965A59A492
Crashed Thread: 6 com.apple.appkit-heartbeat
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/iWork '09/Keynote.app/Contents/MacOS/Keynote
__TEXT 0000000000001000-0000000000367000 [ 3480K] r-x/rwx SM=COW /Applications/iWork '09/Keynote.app/Contents/MacOS/Keynote
Application Specific Information:
Performing @selector(ok:) from sender NSButton 0x50b8860
objc[204]: garbage collection is OFF
Thread 0:: Dispatch queue: com.apple.main-thread
0 com.apple.Foundation 0x9b9f2a90 -[_NSPlaceholderCharacterSet retain] + 1
1 com.apple.Foundation 0x9b953a69 -[NSConcreteScanner initWithString:] + 222
2 com.apple.Foundation 0x9b953905 +[NSScanner scannerWithString:] + 70
3 com.apple.Foundation 0x9b99f409 -[NSNumber(NSDecimalNumberExtensions) decimalValue] + 78
4 com.apple.xquery 0x13a5e206 -[XQueryNumber initWithNumber:type:] + 213
5 com.apple.xquery 0x13a5eaa6 +[XQueryNumber integerWithNumber:] + 70
6 com.apple.xquery 0x13a5e72d fn_compare + 165
7 com.apple.xquery 0x13a5d74e +[XQueryOperatorExpr compareValue:withValue:forType:withContext:] + 532
8 com.apple.xquery 0x13a5c24b +[XQueryOperatorExpr generalComparisonOperatorEvaluate:withLeft:right:forContext:] + 847
9 com.apple.xquery 0x13a5bd83 +[XQueryOperatorExpr evaluateOperator:withLeft:right:forContext:] + 223
10 com.apple.xquery 0x13a5bc0b -[XQueryOperatorExpr evaluateWithContext:] + 248
11 com.apple.xquery 0x13a59380 -[XQueryExprList evaluateWithContext:] + 112
12 com.apple.xquery 0x13a5a349 -[XQueryStep handlePreicatesFromIndex:items:context:] + 1120
13 com.apple.xquery 0x13a5a7a9 -[XQueryAxisStep processItems:toResults:forContext:validate:] + 491
14 com.apple.xquery 0x13a5ae4f WalkAxisStepCallBack + 241
15 com.apple.xquery 0x13a5aa8b WalkAxis + 433
16 com.apple.xquery 0x13a5a844 -[XQueryAxisStep processItems:toResults:forContext:validate:] + 646
17 com.apple.xquery 0x13a59675 -[XQueryPathExpr evaluateWithContext:] + 455
18 com.apple.xquery 0x13a59380 -[XQueryExprList evaluateWithContext:] + 112
19 com.apple.xquery 0x13a58ac2 -[XQueryContext evaluateXQuery:constants:contextItem:error:] + 864
20 com.apple.Foundation 0x9b99efb5 -[NSXMLNode objectsForXQuery:constants:error:] + 785
21 com.apple.Foundation 0x9baf6f0c -[NSXMLNode nodesForXPath:error:] + 58
22 com.apple.Keynote.sfrendering 0x0257c175 -[SFRManipulatedStroke initWithProperties:bundle:] + 2469
23 com.apple.Keynote.sfrendering 0x0257f87d -[SFRSmartStroke initWithBundle:] + 93
24 com.apple.Keynote.sfrendering 0x02541fff -[SFRSmartStroke initWithXMLUnarchiver:node:version:] + 143
25 com.apple.Keynote.sfarchiving 0x0160e691 -[SFAXMLUnarchiver createObjectOfClass:fromNode:] + 881
26 com.apple.Keynote.sfarchiving 0x0160f8f1 -[SFAXMLUnarchiver createObjectFromNode:] + 65
27 com.apple.Keynote.sfstyles 0x0266a307 -[SFSStyle(PersistenceAdditions) initMoreWithXMLUnarchiver:node:] + 981
28 com.apple.Keynote.sfdrawables 0x0234b33f -[SFDGraphicStyle(PersistenceAdditions) initMoreWithXMLUnarchiver:node:] + 63
29 com.apple.Keynote.sfarchiving 0x0160e7ba -[SFAXMLUnarchiver createObjectOfClass:fromNode:] + 1178
30 com.apple.Keynote.sfarchiving 0x0160f8f1 -[SFAXMLUnarchiver createObjectFromNode:] + 65
31 com.apple.Keynote.sfstyles 0x02669c85 -[SFSStylesheet(PersistenceAdditions) initWithXMLUnarchiver:node:version:] + 674
32 com.apple.Keynote.sfarchiving 0x0160e691 -[SFAXMLUnarchiver createObjectOfClass:fromNode:] + 881
33 com.apple.iWork.Keynote 0x0001a1ba 0x1000 + 102842
34 com.apple.iWork.Keynote 0x000dff90 0x1000 + 913296
35 com.apple.Keynote.sfarchiving 0x0160e691 -[SFAXMLUnarchiver createObjectOfClass:fromNode:] + 881
36 com.apple.iWork.Keynote 0x000b77b4 0x1000 + 747444
37 com.apple.Keynote.sfarchiving 0x0160e691 -[SFAXMLUnarchiver createObjectOfClass:fromNode:] + 881
38 com.apple.iWork.Keynote 0x000b4aed 0x1000 + 735981
39 com.apple.iWork.Keynote 0x00238e49 0x1000 + 2326089
40 com.apple.iWork.Keynote 0x000ac2dd 0x1000 + 701149
41 com.apple.iWork.Keynote 0x000ab841 0x1000 + 698433
42 com.apple.AppKit 0x9a8fdac8 -[NSDocument _initWithContentsOfURL:ofType:error:] + 166
43 com.apple.AppKit 0x9a8fd9b9 -[NSDocument initWithContentsOfURL:ofType:error:] + 320
44 com.apple.AppKit 0x9aa6ebf7 -[NSDocumentController makeDocumentWithContentsOfURL:ofType:error:] + 389
45 com.apple.iWork.Keynote 0x00016ba2 0x1000 + 88994
46 com.apple.iWork.Keynote 0x000999e5 0x1000 + 625125
47 com.apple.sf.sfapplication 0x02e5182a -[SFAppDocumentController openDocumentWithContentsOfURL:display:error:] + 64
48 com.apple.sf.sfapplication 0x02e84a88 -[SFAppStartingPointsWindowController(Private) openPanelDidEnd:returnCode:contextInfo:] + 172
49 com.apple.AppKit 0x9ac16ad3 -[NSSavePanel _dismissModeless:] + 228
50 com.apple.AppKit 0x9ac15a5d -[NSSavePanel dismissWindow:] + 154
51 com.apple.AppKit 0x9ac176c5 -[NSSavePanel ok:] + 464
52 com.apple.CoreFoundation 0x97ea6d11 -[NSObject performSelector:withObject:] + 65
53 com.apple.AppKit 0x9a779663 -[NSApplication sendAction:to:from:] + 232
54 com.apple.sf.sfapplication 0x02e4bb90 -[SFAppApplication sendAction:to:from:] + 610
55 com.apple.AppKit 0x9a779540 -[NSControl sendAction:to:] + 102
56 com.apple.AppKit 0x9a779443 -[NSCell _sendActionFrom:] + 160
57 com.apple.AppKit 0x9a9a011e -[NSButtonCell performClick:] + 828
58 com.apple.AppKit 0x9aa0b825 -[NSControl performClick:] + 40
59 com.apple.AppKit 0x9ac13f79 -[NSSavePanel _handleFileListConfirmedSelection:] + 77
60 com.apple.AppKit 0x9ac14125 -[NSSavePanel fileBrowserPerformOpenAction:] + 137
61 com.apple.AppKit 0x9af96737 -[NSNavFinderViewFileBrowser finderViewOpenSelection:] + 77
62 com.apple.FinderKit 0x91edb4c6 -[FIFinderViewGutsController _delegateHandleOpenSelection] + 98
63 com.apple.FinderKit 0x91edb4f8 -[FIFinderViewGutsController openSelection] + 35
64 com.apple.FinderKit 0x91e4dfc0 -[FI_TBrowserViewController(Actions) openSelection] + 36
65 com.apple.FinderKit 0x91e5cd5e -[FI_TListViewController handleDoubleClick:] + 135
66 com.apple.CoreFoundation 0x97ea6d11 -[NSObject performSelector:withObject:] + 65
67 com.apple.AppKit 0x9a779663 -[NSApplication sendAction:to:from:] + 232
68 com.apple.sf.sfapplication 0x02e4bb90 -[SFAppApplication sendAction:to:from:] + 610
69 com.apple.AppKit 0x9a779540 -[NSControl sendAction:to:] + 102
70 com.apple.AppKit 0x9a7e1b56 -[NSTableView _sendAction:to:row:column:] + 163
71 com.apple.AppKit 0x9a7de6dc -[NSTableView mouseDown:] + 6128
72 com.apple.AppKit 0x9abbc994 -[NSOutlineView mouseDown:] + 80
73 com.apple.FinderKit 0x91e68025 -[FI_TListView mouseDown:] + 159
74 com.apple.AppKit 0x9a740dcd -[NSWindow sendEvent:] + 7533
75 com.apple.AppKit 0x9a6d9f77 -[NSApplication sendEvent:] + 4788
76 com.apple.sf.sfapplication 0x02e472dd -[SFAppApplication sendEvent:] + 789
77 com.apple.iWork.Keynote 0x000164b1 0x1000 + 87217
78 com.apple.AppKit 0x9a66bb21 -[NSApplication run] + 1007
79 com.apple.iWork.Keynote 0x0000f8a2 0x1000 + 59554
80 com.apple.iWork.Keynote 0x0000f81b 0x1000 + 59419
81 com.apple.iWork.Keynote 0x0005d146 0x1000 + 377158
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x98ead90a kevent + 10
1 libdispatch.dylib 0x9784ce04 _dispatch_mgr_invoke + 969
2 libdispatch.dylib 0x9784b853 _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x98ead02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x95ff9ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x95ffb6fe start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x98eac83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x95ffbe78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x95ffbf7b pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation 0x9b9c93c3 -[NSCondition waitUntilDate:] + 427
4 com.apple.Foundation 0x9b98f7d2 -[NSConditionLock lockWhenCondition:beforeDate:] + 294
5 com.apple.Foundation 0x9b98f6a6 -[NSConditionLock lockWhenCondition:] + 69
6 com.apple.Keynote.SFControls 0x029dd3ee -[SFCImageCollectionUpdateQueue(Private) thread:] + 98
7 com.apple.Foundation 0x9b996e25 -[NSThread main] + 45
8 com.apple.Foundation 0x9b996dd5 __NSThread__main__ + 1582
9 libsystem_c.dylib 0x95ff7ed9 _pthread_start + 335
10 libsystem_c.dylib 0x95ffb6de thread_start + 34
Thread 4:: CVDisplayLink
0 libsystem_kernel.dylib 0x98eac83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x95ffbe21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x95fac42c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreVideo 0x9a5880cd CVDisplayLink::runIOThread() + 945
4 com.apple.CoreVideo 0x9a587d05 _ZL13startIOThreadPv + 160
5 libsystem_c.dylib 0x95ff7ed9 _pthread_start + 335
6 libsystem_c.dylib 0x95ffb6de thread_start + 34
Thread 5:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x98eacb42 __select + 10
1 com.apple.CoreFoundation 0x97e95e15 __CFSocketManager + 1557
2 libsystem_c.dylib 0x95ff7ed9 _pthread_start + 335
3 libsystem_c.dylib 0x95ffb6de thread_start + 34
Thread 6 Crashed:: com.apple.appkit-heartbeat
0 com.apple.CoreFoundation 0x97f51f43 __addAltHandler2 + 83
1 com.apple.CoreFoundation 0x97ea727c _CFDoExceptionOperation + 652
2 com.apple.Foundation 0x9b9667e9 _NSAddExceptionHandlerForLock + 33
3 com.apple.AppKit 0x9a66a3a2 _NSAppKitLock + 78
4 com.apple.AppKit 0x9a6df88c -[NSApplication _keyWindowForHeartBeat] + 49
5 com.apple.AppKit 0x9a8b4168 -[NSUIHeartBeat _heartBeatThread:] + 1005
6 com.apple.Foundation 0x9b996e25 -[NSThread main] + 45
7 com.apple.Foundation 0x9b996dd5 __NSThread__main__ + 1582
8 libsystem_c.dylib 0x95ff7ed9 _pthread_start + 335
9 libsystem_c.dylib 0x95ffb6de thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x98ead02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x95ff9ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x95ffb6fe start_wqthread + 30
Thread 6 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xfeb00020 ecx: 0x00000000 edx: 0xffffffff
edi: 0x052d49c0 esi: 0x00000000 ebp: 0xb0616c28 esp: 0xb0616c00
ss: 0x00000023 efl: 0x00010282 eip: 0x97f51f43 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000023 gs: 0x0000000f
cr2: 0x00000000
Logical CPU: 0
Binary Images:
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0x92915000 - 0x93666fff com.apple.QuickTimeComponents.component (7.7.1 - 2348) <BBFA6BA1-DF2F-32EA-9064-CE54EE7894C5> /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
0x9369e000 - 0x936a7ffb com.apple.aps.framework (2.1 - 2.1) <E8FD997B-2AAF-3DED-95F5-3E67075723DC> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
0x936a8000 - 0x939eeff3 com.apple.HIToolbox (1.9 - ???) <E5EA9EEF-3CCA-36A0-8688-DA2E64E2256C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x939ef000 - 0x93a48fff com.apple.HIServices (1.21 - ???) <91EC636D-AC27-3332-BA1C-FD7301917429> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x93a49000 - 0x93a57fff com.apple.opengl (1.8.1 - 1.8.1) <766AFB12-A2CB-3A55-B662-FC9FFCAE0008> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x93a58000 - 0x93bbaffb com.apple.QuartzCore (1.7 - 270.5) <6D0EC7FC-11E5-35FB-A08A-3B438E89FBDB> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x93bbb000 - 0x93bd1ffe libxpc.dylib (77.19.0 - compatibility 1.0.0) <0585AA94-F4FD-32C1-B586-22E7184B781A> /usr/lib/system/libxpc.dylib
0x93bd2000 - 0x93ce3ff7 libJP2.dylib (??? - ???) <3B6A6D1C-5E4D-3814-892A-7C580E063268> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x93ce4000 - 0x93d71ff7 com.apple.CoreText (220.22.0 - ???) <EA7210A7-DECC-3F76-8A66-D4E41859B3C6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x93d72000 - 0x93d75ffb com.apple.help (1.3.2 - 42) <46BC94D1-14C4-3178-9BFB-85470F1ED805> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x93d76000 - 0x93e94fec com.apple.vImage (5.1 - 5.1) <7757F253-B281-3612-89D4-F2B04061CBE1> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x93e95000 - 0x93ea0ffc com.apple.NetAuth (1.0 - 3.0) <E4844688-90B6-3834-9C36-395797CEBC69> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x93ea1000 - 0x93f19ff8 com.apple.CorePDF (3.1 - 3.1) <0074267B-F74A-30FC-8508-A14C821F0771> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x93f1a000 - 0x93f82fff libc++.1.dylib (28.4.0 - compatibility 1.0.0) <B24814AB-CA77-3B9D-8FAB-58C9B4FD3A16> /usr/lib/libc++.1.dylib
0x93f83000 - 0x93fa4fff com.apple.framework.internetaccounts (1.2 - 3) <A93D14F6-DF12-3918-90E9-B73DD7B6456D> /System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/Interne tAccounts
0x93fa5000 - 0x93faaffb com.apple.phonenumbers (1.0 - 47) <84484814-C9BE-33E7-A3DF-4DD0E970B902> /System/Library/PrivateFrameworks/PhoneNumbers.framework/Versions/A/PhoneNumber s
0x93fab000 - 0x93fe1ff4 com.apple.LDAPFramework (3.2 - 120.2) <CCEB43CD-3861-33CC-8D9B-588F415A7028> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x93fe2000 - 0x942b1ffb com.apple.security (7.0 - 55148.6) <8DF67BDD-C98F-3B7E-AC63-D468407FA82D> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x942b2000 - 0x942c9ff8 com.apple.CoreMediaAuthoring (2.0 - 891) <69D569FD-670C-3BD0-94BF-7A8954AA2953> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x942ca000 - 0x942e7ff3 com.apple.openscripting (1.3.3 - ???) <0579A4CB-FD6F-3D7F-A17B-AC0F2CF11FC7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x94302000 - 0x94304ff9 com.apple.securityhi (4.0 - 1) <BD367302-73C3-32F4-8080-E389AE89E434> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x94305000 - 0x94307ffb libRadiance.dylib (??? - ???) <4721057E-5A1F-3083-911B-200ED1CE7678> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x94308000 - 0x9430cffa libcache.dylib (47.0.0 - compatibility 1.0.0) <9DFB61F2-9B1F-31B2-BF41-099994D74E1F> /usr/lib/system/libcache.dylib
0x9435a000 - 0x943b8ff7 com.apple.coreui (1.2.2 - 165.11) <340B0B83-1407-3AB4-BCAB-505C29303EE2> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x943b9000 - 0x943bcff9 libCGXType.A.dylib (600.0.0 - compatibility 64.0.0) <16DCE20A-9790-369A-94C1-B7954B418C77> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x943bd000 - 0x947bfff6 libLAPACK.dylib (??? - ???) <6FCC72E8-CCA1-3AFC-B2B4-CC47BC1F27D1> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x947c0000 - 0x947e5ff9 libJPEG.dylib (??? - ???) <743578F6-8C0C-39CC-9F15-3A01E1616EAE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x947e6000 - 0x947eaff7 com.apple.OpenDirectory (10.7 - 146) <CFBA4CCF-65D4-3879-BC6A-8888C13E3345> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x9486f000 - 0x9488fff7 com.apple.RemoteViewServices (1.5 - 44.2) <11C87337-FF29-3976-A230-6387D96563C5> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x94890000 - 0x94b15fe3 com.apple.QuickTime (7.7.1 - 2348) <DAA61DE5-ED45-3AAE-8030-351D2C636FF2> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x94b16000 - 0x94ba3fe7 libvMisc.dylib (325.4.0 - compatibility 1.0.0) <F2A8BBA3-6431-3CED-8CD3-0953410B6F96> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x94ba4000 - 0x94bb7ff8 com.apple.MultitouchSupport.framework (231.4 - 231.4) <86C11177-EF7C-33DC-AFE3-703652463562> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x94bb8000 - 0x94c88ffb com.apple.ImageIO.framework (3.1.2 - 3.1.2) <C3CB142F-BE91-3AFA-B052-409F776C0B9E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x94c89000 - 0x94f63ff7 com.apple.RawCamera.bundle (4.00 - 658) <F72D5DF2-406B-3310-AC16-F0AB434237DE> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x95041000 - 0x950b7fff com.apple.Metadata (10.7.0 - 627.37) <F54AED70-95C5-3561-8C87-D9E5539E98A4> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x950c3000 - 0x951abfff libxml2.2.dylib (10.3.0 - compatibility 10.0.0) <1841196F-68B5-309F-8ED1-6714B1DFEC83> /usr/lib/libxml2.2.dylib
0x951de000 - 0x951dffff com.apple.TrustEvaluationAgent (2.0 - 1) <4BB39578-2F5E-3A50-AD59-9C0AB99472EB> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x951e0000 - 0x95220ff7 com.apple.NavigationServices (3.7 - 193) <16A8BCC8-7343-3A90-88B3-AAA334DF615F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x95229000 - 0x9537ffff com.apple.audio.toolbox.AudioToolbox (1.7.3 - 1.7.3) <F09C7075-2C4E-3A4F-A372-95D700125513> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x95380000 - 0x95390fff libsasl2.2.dylib (3.15.0 - compatibility 3.0.0) <D6F728DA-990A-32A3-86FA-4A3F4D88E309> /usr/lib/libsasl2.2.dylib
0x95391000 - 0x95391fff com.apple.Accelerate.vecLib (3.7 - vecLib 3.7) <22997C20-BEB7-301D-86C5-5BFB3B06D212> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x95392000 - 0x9539cff7 com.apple.dotMacLegacy (3.3 - 267) <64CB39B4-FF52-38FD-A45B-9CD3D54B3D6B> /System/Library/PrivateFrameworks/DotMacLegacy.framework/Versions/A/DotMacLegac y
0x9539d000 - 0x953a8ff3 libCSync.A.dylib (600.0.0 - compatibility 64.0.0) <D6E17FD4-ECA0-3EEE-BFC5-F6A42A21AB5D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x953a9000 - 0x954c0fe9 com.apple.WebKit (7534.57 - 7534.57.7) <85DAC34E-86A1-380F-B166-56630C9B0BD5> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x954c1000 - 0x954ddff5 com.apple.GenerationalStorage (1.0 - 126.1) <E622F823-7D98-3D13-9C3D-7EA482567394> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x9550a000 - 0x9550bff7 libquarantine.dylib (36.7.0 - compatibility 1.0.0) <46980EC2-149D-3CF7-B29A-401FB89C275D> /usr/lib/system/libquarantine.dylib
0x9550c000 - 0x9554cff7 libauto.dylib (??? - ???) <984C81BE-FA1C-3228-8F7E-2965E7E5EB85> /usr/lib/libauto.dylib
0x9554d000 - 0x955bbffc com.apple.imcore (6.0 - 800) <BD978F1E-3586-3B60-933F-11F495FCC5E5> /System/Library/PrivateFrameworks/IMCore.framework/Versions/A/IMCore
0x955bc000 - 0x955deff8 com.apple.PerformanceAnalysis (1.11 - 11) <453463FF-7C42-3526-8C96-A9971EE07154> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x955df000 - 0x95742fff com.apple.QTKit (7.7.1 - 2348) <E3312B31-238A-3021-9D23-9F2FD5F0B57A> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x9575e000 - 0x95780ffe com.apple.framework.familycontrols (3.0 - 300) <6735D7ED-7053-3AB8-B144-E7F70A124CCD> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x957b8000 - 0x957c1fff libc++abi.dylib (14.0.0 - compatibility 1.0.0) <FEB5330E-AD5D-37A0-8AB2-0820F311A2C8> /usr/lib/libc++abi.dylib
0x957c3000 - 0x95a37ff3 com.apple.CoreImage (7.99.1 - 1.0.1) <C4B2DD2A-8E45-31CD-9B25-2AC1CA252B14> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x95a38000 - 0x95d3afff com.apple.CoreServices.CarbonCore (960.25 - 960.25) <C613B0DA-B401-3DC7-B626-6E20D4DDC8A8> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x95df9000 - 0x95e2fff8 libssl.0.9.8.dylib (49.1.0 - compatibility 0.9.8) <1FB07221-3160-3E55-A8CC-55B4405C8A30> /usr/lib/libssl.0.9.8.dylib
0x95e30000 - 0x95e4afff com.apple.Kerberos (1.0 - 1) <D7920A1C-FEC4-3460-8DD0-D02491578CBB> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x95e4b000 - 0x95f92fff com.apple.syncservices (6.3 - 673.6) <26B02D5F-F8FC-386D-93F0-9A588929487A> /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
0x95f93000 - 0x95f9aff8 libCGXCoreImage.A.dylib (600.0.0 - compatibility 64.0.0) <4F9DD9D1-F251-3661-A3C6-B1F550B084B0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
0x95f9b000 - 0x96066fff libsystem_c.dylib (763.13.0 - compatibility 1.0.0) <52421B00-79C8-3727-94DE-62F6820B9C31> /usr/lib/system/libsystem_c.dylib
0x96067000 - 0x9613eff3 com.apple.avfoundation (2.0 - 180.50) <7B7FDF30-AC40-3715-A409-B5A27F7B5585> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x9613f000 - 0x96141ff7 libdyld.dylib (195.5.0 - compatibility 1.0.0) <637660EA-8D12-3B79-B644-041FEADC9C33> /usr/lib/system/libdyld.dylib
0x96183000 - 0x9618afff com.apple.agl (3.2.0 -I've not used Keynote 5.3 in OS 10.7.5 in quite some time, but I do know that in more current OS versions there is a Saved Application State folder in the Username/Library folder which can get corrupted/ messed up when an application crashes. The User Library folder, as I recall, is hidden in the Finder, but accessible by pressing and holding the Option key while clicking on the Go menu in Finder.
"com.apple.Keynote.savedState" is the folder, or perhaps file, you want to find and delete- making sure Keynote is not open at that time, which if it can't start without crashing will not be a problem.
This is a "trick" I've used with other applications that got stuck in a loop of trying to restore a pre-crash state, and obviously couldn't start as that state led to the crash. I do not see that savedState file for Keynote on my 10.9 computer, but that is where I would look.
Good luck! -
Whenever I try to save a file as a PDF, it tells me that it can't save, because the file is open somewhere else. I don't have anything else open. I have also tried different files and they all say the same thing. Help.
Given there are so many problems and removed features in Pages 5, why not just continue using Pages '09?
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&mforum=iworktipsn trick
http://www.freeforum101.com/iworktipsntrick/viewtopic.php?t=432&mforum=iworktips ntrick
Peter -
Ai CS4 keeps freezing when I try to open a file - HELP!!!
Mac OS X Tiger - Ai CS4 freezes when I try to open a file from either dbl-clicking on the file or opening within Ai. This happened all the time with Ai CS3 so I upgraded, now its happening with the new version. Do I need to allocate more memory to Ai? If yes, how do I do that? I worked when I first installed, but now it will not allow me to open any of my files. I do not receive an error message, and I have to force quit the app after it freezes. Can anyone help me with this problem?
Download OnyX, clean out your system caches and repair permissions. If it occurs in eitehr version of AI, it hardly qualifies for the usual trash the prefs, but of course that is never wrong, too...
Mylenium -
Thunderbird crashes every time I try to attach a file
Every time I try to attach a file Thunderbird crashes as does Firefox when I try to use the online e-mail program at Yahoo O/S is windows 7 below is the error report.
escription:
A problem caused this program to stop interacting with Windows.
Problem signature:
Problem Event Name: AppHangB1
Application Name: thunderbird.exe
Application Version: 31.2.0.5398
Application Timestamp: 543ae92c
Hang Signature: 1083
Hang Type: 1
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Hang Signature 1: 108310b245cfcb8ee4b6a300b87dbe2d
Additional Hang Signature 2: 539d
Additional Hang Signature 3: 539d6e3205b710ca3f2aca3ad581f74c
Additional Hang Signature 4: e1e7
Additional Hang Signature 5: e1e7cb713d8b06cfd8dc947d0173bafe
Additional Hang Signature 6: b9a9
Additional Hang Signature 7: b9a901354c9d7a567017914de5481907
Thanks for your support
RobStart *Windows'* safe mode with networking enabled
- win8 http://windows.microsoft.com/en-us/windows-8/windows-startup-settings-safe-mode
- win7 http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7
- XP http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx
Still In Windows safe mode, start thunderbird in safe mode
- http://support.mozillamessaging.com/en-US/kb/safe-mode
Does problem go away?
Also, the crash info we need is your crash ID per https://support.mozilla.org/en-US/kb/mozilla-crash-reporter#w_viewing-crash-reports -
Mail in Maverick crashes when I try to attach a file.
Each time I try to attach a file to an email in Maverick Mail crashes...I have fixed permissions and all the other recommended steps...nothing works???
Actually, even dragging the file into the mail window causes a crash.
Worst part -- it feels like the offending file type is always QuickTime, which is Apple.
Add this broken piece of Mail.app to the much-publicized GMail screwup; and you just have to wonder why Apple was tinkering so much with Mail to begin with? It shouldn't have needed THAT much adjusting for Mavericks compatibility, should it?
Anyway, I've downloaded Airmail, per suggestions on another thread, and that's worked so far.
I'm hoping to stick with Mail, if Apple can fix the problems (I was burned once already when Sparrow was abandoned). But if they force me to migrate elsewhere, I will...
C'mon, Apple! We WANT you to be good!!
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