My browser has been hijacked by malicious adware. How do I fix this?

MMy browser has been hijacked and I am taken to unwanted sites. A Safari symbol appeared warning me that my computer has been compromised and that my personal data is at risk. A number for Apple support was given and 200$ requested to fix the problem by a company called NTS IT CARE. Not trusting this I hung up. The problem is real enough company and I would appreciate any help .

1. Choose Force Quit from the Apple menu, close Safari, and then launch it with the Shift key held down. If that doesn't work, temporarily disconnect the computer from the Internet.
2. Click here and follow the instructions, or if there’s a type of adware not covered by them on the computer, these ones. If you're willing to use a tool to remove it(you don't need to, but may find it easier), you can instead run Adware Medic; this link is a direct download.
(123476)

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