My browser is not working and I cannot close it to reinstall. I installed to updates and now have this problem.

I updated the security and now my browser doesn't work. I have a blank screen that is partly black and I can't even close it to uninstall and reinstall. What should I do?

hello, other users with this problem all had an embedded intel hd3000 graphics card with an old driver present. in case this also applies to you, here would be a link to update the driver, which in turn should also address the black firefox problem: https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23764 (for win7 64 bit)

Similar Messages

  • HT1212 I just updated my Ipad 2 to IOS7, now it is asking me for a passcode. I never set a passcode on my Ipad, so how can I enter a passcode. I tried using the OIS7 passcode I use on my Iphone  and it did not work and now my Ipad is disabled

    I just updated my Ipad 2 to IOS 7, now it is asking me for a passcode. I never set a passcode on my Ipad, so how can I enter a passcode. Earlier today I upgraded my Iphone 5 to IOS 7 and it asked me to set a passcode, which now works fine on my Phone. I  tried using the OIS7 passcode I use on my Iphone 5 and it did not work and now my Ipad is disabled. Both devices are on icloud and share the same apple id. The Ipad screen says slide to set up but then there is a prompt for passcode, not for setting up passcode

    I called Apple Support and a supervisor helped resolve this for me on my iPad. I suggest calling them for help as this is obviously an issue with the iOS 7 update - she helped me without charge. I could be missing something in my upcoming description, so do not take this as complete - call them.
    I had to update iTunes on my Mac Air to the latest version, and I had an iCloud backup from the day I updated to iOS7. Have iTunes open but do NOT connect your iPad yet. Shut down the iPad. Then press/hold the Home key on the iPad while you connect the USB from the iPad to the computer (an image of the USB cable appeared on the iPad). Follow the prompts in iTunes to restore and then backup using iCloud. When the iPad rebooted again to do the backup install, I got the same pass code issue and iTunes would not recognize the iPad without entering a pass code. I disconnected the iPad, turned it off, pressed the Home key while connecting the USB cable. When I did the restore and backup from iCloud the second time, it worked without the pass code issue occurring.

  • If my iPhone 5c is not working and I have to trade it for a new phone can I get an IPhone 5s or do I have to trade for another 5c?

    If my IPhone 5c is not working and I have to trade it for a new phone can I get a 5s or do I have to trade it in for another 5c?

    A warranty or out of warranty replacement through Apple will be for the same model, same capacity, same colour.

  • I have an Iphone 4 16gb and updated the IOS 6.1.2. after the update my 3G is not working at all??. can you please suggest what can be done to rectify this problem?

    i have an Iphone 4 16gb and updated the IOS 6.1.2. after the update my 3G is not working at all??. can you please suggest what can be done to rectify this problem?

    I have the same problem.  After updating to 6.1.2 my iPad 3,2 will not find Verizon network.  It just says "Searching..." for ever.  Any thoughts?

  • I have an ipod touch it is either a second or third edition and i have just had to restore it to factory setting as it was not working and now the wifi on the device is no longer working. Is there anything i can do about this?

    i have an ipod touch it is either a second or third edition and i have just had to restore it to factory setting as it was not working and now the wifi on the device is no longer working. Is there anything i can do about this?

    Is it this:
    iOS: Wi-Fi or Bluetooth settings grayed out or dim
    One user reported that placing the iPod in the freezer fixed the problem. A trick that works frequently with iPhones:
    Settings > AirPlane Mode ON, Do Not Disturb ON
    Power down and wait 5-10 minutes
    Power up
    Settings > AirPlane Mode OFF, Do Not Disturb OFF
    If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
    Apple Retail Store - Genius Bar
    Otherwise:
    Does the iOS device connect to other networks?
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                 
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • Since I updated my iPad it will no longer open iTunes or allow me to see or open books on my bookshelf. I have tried to restore it as advised by Apple at The Trafford Centre but it will still not work and I have lost my software but I hope it is saved on

    Since updating my iPad several weeks ago I can no longer open iTunes or view or read books on my bookshelf. I took my iPad to Apple at The Trafford Centre where I was advised to restore my pad. This I did using our imac and hopefully saved my software.. The restore did not work and now my pad will still not open iTunes and I no longer have my apps. What can I do to get my purchased books etc. back and open iTunes again?

    Most of your purchases content can be downloaded again via the Purchased tabs in each of the store. I realize that this will be a problem for the iTunes Store on the iPad, but that has nothing to do with apps, since apps are in the App Store.
    If you backed up synced with iTunes before you restored the iPad, your content should be in iTunes on your Mac and you should be able to sync it back again.

  • I have IMac 10.7.5 Lion I use I forgot the password and I did a few fixes from the we sites, which did not work and now I can not get the computer to reboot the gray screen comes on and if a shift c I get a load bar and it goes half way and help

    I have IMac 10.7.5 Lion I use I forgot the password and I did a few fixes from web sites, which did not work and now I can not get the computer to reboot the gray screen comes on with the apple and if a shift+c, I get a load bar and it goes half way and stops, I can get into the black screen area with the hard drive info
    I did the following:   mount -uw /    rm/var/db/.AppleSetupDone    shutdown/uses/us  reboot Ok I know I should not have, but now I need help to reboot and hopefully not lose everything on the desk top, Linda Markle

    You did the wrong things. In the future it's a good idea to remember not to do something when you don't know what you are doing and what happens when you do it.
    Forgot Your Account Password
    For Lion, Mountain Lion, or Mavericks
        Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
         When the menubar appears select Terminal from the Utilities menu.
         Enter resetpassword at the prompt and press RETURN. Follow
         instructions in the dialog window that will appear.
         Or see:
           Reset a Mac OS X 10.7 Lion Password
           OS X Mountain Lion- Reset a login password,
           OS X Mavericks- Solve password problems,
           OS X Lion- Apple ID can be used to reset your user account password.

  • My iphone 5 microphone is not working and i have tried the brush technique and still has not recovered ? what should i do

    My iPhone 5 microphone is not working and i have tried the brush technique and the microphone still has not recovered .. what should i do?

    your phone is still under warranty.  Bring it to Apple for evaluation.

  • My ipod recently cracked and now the right side of the touchscreen is not working. I can't even unlock the touch screen. How do I fix this problem if it even can be fixed?

    My ipod recently cracked and now the right side of the touchscreen is not working. I can't even unlock the touch screen. How do I fix this problem if it even can be fixed?

    You can pay to have it repaired.

  • HT1688 My camera is not working, and I have tried all the ways possible to get it working, but no luck.  What do I do?

    My camera is not working, and I have tried all the ways possible to get it working, but no luck.  What do I do?

    Having tried all the ways possible to get it working, contact your retailer again and politely tell them they did not yet satisfactorily resolve your trouble.  Their Apple-Authorized Service Provider will be able to repair it.
    Message was edited by: EZ Jim

  • My purchased download of Photoshop Elements did not work and I have been trying to reach a real person at Adobe.  Has anyone ever been able to do that.  If so can you tell me how to do that.

    My purchased download of Photoshop Elements did not work and I have been trying to reach a real person at Adobe.  Has anyone ever been able to do that.  If so can you tell me how to do that.

    Hi vision4success ,
    I would like to gather some information regarding your issue, So, please answer the questions below:
    What is the exact issue that you are facing?
    Do you get any error while installing Photoshop element?
    What is the Operating System that you are using?
    Since when you are facing this problem. Has it ever worked for you?
    What all steps did you try from your end?
    If you have any other details regarding the issue that might help us, please feel free to mention that as well.
    Waiting for you reply.
    Regards,
    Sarika

  • Plz help me my facetime not working and no have facetime app

    plz help me my facetime not working and no have facetime app

    In what way is it not working?
    Which iPhone do you have?
    Which iOS version?
    Where did you purchase your iPhone?
    Any info at all about your issue?

  • Personal hotspot missing and music volume not working and lots of other problem after updated 4s to ios8 ? Apple disappointed this time badly.

    Personal hotspot missing and music volume not working and lots of other problem after updated 4s to ios8 ? Apple disappointed this time badly.

    GO to Setting > Cellar Data > VPN Settings > Add any user and password under Personal Hotspot, then you will see it's activated again as usual

  • HT6154 My volume button is not working and I have no sound from my iphone4s

    My volume button does not work and I have no sounds on my iphone4s ever since I downloaded ios8....maybe coincidence...

    Maybe.....

  • Touch zoom not working and I have it checked in systems preferences

    need help on Lion touch zoom, not working and I have it checked in systems preferances.

    Mine is even weirder, but maybe I can help.
    First, a number of people are reporting that the zoom feature seems to stop working after the computer goes to sleep.  You get it back if you reboot.  However, a simpler solution is that you can move the cursor to a screen corner - one you have set up to start a screen saver - and when you move the cursor away to stop the screen saver, the zoom works again.  Still a bug, but fairly easy to deal with until your computer goes to sleep again.
    Mine is really weird because, as I was working to try to get zoom to work before finding out this other stuff, somehow I ended up with a situation where if I turn on zoom, the screen instantly zooms and I can't get it to unzoom except by turning off zoom.  However, even though zoom is then turned off, I can zoom the screen as if it is on!
    So, besides trying the trick of activating the screen saver, you might try turning off zoom and see if it will still zoom.

Maybe you are looking for