My browser is stuck on the opening page.

It does not seem to matter what website I tried to reach or what website I have set as my homepage. I get no response. The problem seems related to the scorpion saver program that has affected my computer. Is there a way to remove this?

It's on Windows, I assume.
First, you should uninstall all suspicious software through the Windows Control Panel, either Add/Remove Programs (XP) or Uninstall a Program. You can click the install date column to sort by date and see which were bundled together.
Second, run some supplemental malware scans using the tools listed in this support article: [[Troubleshoot Firefox issues caused by malware]]. If you can't download them using IE, you may be able to run Firefox in its Safe Mode.
Firefox's Safe Mode is a standard diagnostic tool to bypass interference by extensions (and some custom settings). More info: [[Troubleshoot Firefox issues using Safe Mode]].
You can restart Firefox in Safe Mode using
Help > Restart with Add-ons Disabled
Of if you can't use the menus in Firefox in normal mode, close all Firefox windows, then hold down the Shift key while starting Firefox.
In the small dialog that comes up, click "Start in Safe Mode" (''not'' Reset)
Third, clear out or disable ALL nonessential or unrecognized extensions on the Add-ons page. Either:
* Ctrl+Shift+a
* orange Firefox button (or Tools menu) > Add-ons
In the left column, click Extensions. Then, if in doubt, disable or remove.
Usually a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.
Based on past threads about Websteroids / ScorpionSaver / Tube Dimmer, you might have some malware that will reinstall or reenable the unwanted extensions, in this hidden folder:
C:\ProgramData\Updater
If Windows won't let you delete an .exe file in that folder, you may need to kill the corresponding process in the Windows Task Manager. In some cases, it's easier to restart Windows in Windows Safe Mode and then run the malware cleanup programs.

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Safari status bar disappears. I have tried clicking on show status bar and it will only appear when I move the cursor to the top of the screen. I can not minimize the open page only full screen or close the browser. Any idea how the rectify this

Safari status bar disappears. I have tried clicking on show status bar, under the View tab and it will only appear when I move the cursor to the top of the screen. I can not minimize the open page, only full screen or close the browser. Any idea how the rectify this issue?

One enters and exits full-screen with control+command+F keys. This is on the View menu in Safari. Optionally, the green traffic light in your browser title bar, if you roll over it, has the full-screen control it it. While in full-screen mode with Safari, moving your mouse pointer virtually up, and off-screen reveals the Safari title bar again, and you can click the green traffic light to exit full-screen mode.
You can hide/show the status bar by simply typing command+/. This too, is on the Safari View menu. and in 10.10.1 — it works reliably for me.

Adobe story is not loading. Once the program has accepted my password, it get stuck on the "loading" page.

Help! I cannot access anything in adobe story. It is perpetually stuck on the loading page. I tried deleting my history and using a private browser page. Nothing is working.

Hi,
This may be an issue with the Flash Player or the Browser. First try updating to the latest version of flash player. You can install the latest one from here: Adobe Flash Player Install for all versions<https://get.adobe.com/flashplayer>. Then try to login again. ?Can you also try a different Browser to see if that is the issue?
Thanks!

Stuck on the loading page for 5 hours

My Macbook Pro is stuck on the loading page since 4 this afternoon and nothings has change since tthen, I try to close it, reopen it and nothing happen, I even try to plug it and nothings happens, I don't know what to do. If someone can help me that would be really nice.

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
     a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 10. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

Help!! my iphone just stuck on the contact page!

I just wanted to call someone and it stuck on the contact page! i tried to shut it down but when i opened it , it steel on the that page and refuse to get back to the homepage , what should i do?

You should hold them for as long as it takes for the screen to go black and the apple logo to appear. When you say: "i tried to shut it down but when i opened it , it steel on the that page" how did you try to shut it down?

When I try to quit Firefox, the open page closes, but the application does not. Must Force Quit to close the application.

I am using a Macbook running 10.6.8 with Firefox version 9.0.1. Recently, when trying to close the Firefox application, the open page disappears, but the application stays open, but is unresponsive. I must force Quit the application at this point. If I try to work in the Menu Bar I get the spinning beach ball until I do the Force Quit. This isn't right and is making me nervous about the reliability of this browser.

Hi swf13245-
Is Firefox working ok up until it freezes when you try to close it? I found an article on how to troubleshoot Firefox when it hangs- but this typically is for users who have trouble while using the application as opposed to just when shutting it down:
[[Firefox hangs]]
Hope that helps.

The monitor on my macbook is turned off while I was working, I could not in any way to do it again, I could see through the screen off the open pages I was working on, I had to turn off the machine and restart it. and it runs. O.O?

The monitor on my macbook is turned off while I was working, I could not in any way to do it again, I could see through the screen off the open pages I was working on, I had to turn off the machine and restart it. and it runs. WHAT 'success? The report says the console like this: (at approximately 12.30)
No receipt for 'com.apple.pkg.JamPackWorldMusicInstruments' found at '/'.
03/05/11 12:08:30 [0x0-0x1e01e]. Com.apple.garageband [239] No receipt for 'com.apple.pkg.JamPackWorldMusicInstruments' found at '/'.
03/05/11 12:08:30 [0x0-0x1e01e]. Com.apple.garageband [239] No receipt for 'com.apple.pkg.JamPackOneInstruments' found at '/'.
03/05/11 12:08:30 [0x0-0x1e01e]. Com.apple.garageband [239] No receipt for 'com.apple.pkg.JamPackOrchestralInstruments' found at '/'.
03/05/11 12:08:30 [0x0-0x1e01e]. Com.apple.garageband [239] No receipt for 'com.apple.pkg.JamPackRhythmSectionInstruments' found at '/'.
03/05/11 12:08:30 [0x0-0x1e01e]. Com.apple.garageband [239] No receipt for 'com.apple.pkg.JamPackRemixToolsInstruments' found at '/'.
03/05/11 12:08:32 MIDIServer [255] MIDIServer [255] starting; arch = i386
03/05/11 12:34:35 com.apple.launchd [1] *** launchd [1] has started up. ***
03/05/11 12:35:06 com.apple.launchd.peruser.501 [86] (com.apple.ReportCrash) Falling back to default Mach exception handlers. Could not find: com.apple.ReportCrash.Self
03/05/11 12:35:09 com.apple.launchd.peruser.501 [86] (com.apple.Kerberos.renew.plist [110]) Exited with exit code: 1
03/05/11 12:35:25 [0x0-0xd00d]. Com.skype.skype [127] WirelessAttach: IOServiceOpen error: e00002c7
03/05/11 12:35:25 [0x0-0xd00d]. Com.skype.skype [127] WirelessAttach: IOServiceOpen error: e00002c7
03/05/11 12:35:26 [0x0-0xd00d]. Com.skype.skype [127] WirelessAttach: IOServiceOpen error: e00002c7
03/05/11 12:35:26 [0x0-0xd00d]. Com.skype.skype [127] WirelessAttach: IOServiceOpen error: e00002c7
03/05/11 12:35:32 [0x0-0xd00d]. Com.skype.skype [127] WirelessAttach: IOServiceOpen error: e00002c7
03/05/11 12:35:33 [0x0-0xd00d]. Com.skype.skype [127] WirelessAttach: IOServiceOpen error: e00002c7
03/05/11 12:35:33 [0x0-0xd00d]. Com.skype.skype [127] WirelessAttach: IOServiceOpen error: e00002c7
03/05/11 12:36:06 com.apple.WindowServer [64] Tue May 3 12:36:06 MacBook-Pro-17-of-Admin.local WindowServer [64] <error>: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint () to catch errors logged as They Are.
03/05/11 12:43:39 helpd [160] Response failed Because Listener can not find a port for this QueryID.
03/05/11 12:43:43 helpd [160] Response failed Because Listener can not find a port for this QueryID.
03/05/11 12:43:43 helpd [160] Response failed Because Listener can not find a port for this QueryID.

Do you have backups of all the data on the startup drive? If not, do nothing else until you've backed up that data, if you still can.

Some browser doesn't display the MW page correctly

after installing Maintenance Wizard 2.17, some browser doesn't display the MW page correctly, some menu function is missing. The display problem is not for everyone, some user's browser have no problem. Some user's IE are displaying it correctly. i.e. one user has both IE and firefox working, however, after she clear her java cache, both browser refuses to display the MW page correctly.
The resolution of PCs is set to the same value. however, the size of the text isn't. after changing the size of the text, some of our pc start to work. The display web page for MW doesn't show the right most menu item. After resize the screen, we find it is because of the blue frame for the MW page that stop to dynamical stretch up to 20 inches.
The menu item is been streched out of the blue frame, they are no longer displayable
any ideas?

We have the same problem.
And find it is caused by a combination of your screen resolution, font size and browser window size.
The blue frame that displays the Oracle Mainentance Wizard banner doesnt dynamical strech to the full window size.
After experiment with it, MW can display much better in our case.

Stuck on the restarting page. What do I do?

My Macbook air is trying to restart after installing the messagesbeta program. Now it's stuck on the restarting page. What do I do?

I would press the power on key and hold it for 6 or 7 seconds. That will shut down your machine. You can then power it up and see what happens.

Whenever i open a new tab, a website opens up, even though i have set a blank page as the opening page. How do i stop this?

When i open a new tab it automatically goes to "http://www.bigseekpro.com/search/dns/anyvideo2dvd/{F8DC2913-2606-401B-8AED-0345AD711130}?q=bigseekpro.com/anyvideo2dvd/{F8DC2913-2606-401B-8AED-0345AD711130}?s_src=newta"
This started after i had installed a software recently. I have uninstalled that software now. I even set the opening page as 'Blank'. Also hit the 'restore to default' button.
But the problem still persists.
(it doesnt happen when i open firefox, happens only when i open a new tab, when firefox is already open)
How can i change it back to normal? I need only a blank page to open up.

I have the same problem but I couldn't fix it with the way you mentioned.I have uninstalled the software which caused the problem even then i couldn't fix it.

When I first start up computer and click on Safari, a blank page appears. I am trying to make MY MSN as the opening page. How do I do this? Thanks for any help.

When I first turn on my computer and click Safari, a blank page appears. I use to have MY MSN as the opening page on Safari. Don't know what happened, but how do I restore it back to the way it was? I've tried everything, I know it has to be something easy, but can't figure it out. Thanks for any help.

In Safari goto Preferences > General... Homepage...

Upon launching Firefox, the opening page shows an area where I can search for info, but the search button does nothing.

The opening page shows 2 things: a search bar and restore previous session. When I try to use the search bar, nothing happens.

Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
* [[Troubleshooting extensions and themes]]
Create a new profile as a test to check if your current profile is causing the problems.
See:
* [[Basic Troubleshooting#Make_a_new_profile|Basic Troubleshooting: Make a new profile]]
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins"
If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)
See:
* http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

In Firefox 4.0 what happened that Google is not on the opening page?

In the previous version of Firefox, the Google logo with a space for question entry was on the opening page. Now, it seems that Yahoo is the "preferred" place to go for your information. I really do miss the Google page. Of course I can access Google in other ways, but I did like the convenience of the "old way."

You can get the drop down list by either right-clicking on the back/forward buttons, or holding down the left button until the list appears.
If you want the drop-down arrow you can add it with the Back/forward dropmarker add-on - https://addons.mozilla.org/firefox/addon/backforward-dropmarker

I have a 2007 macbook that is stuck on the loading page and after a while it shuts down by itself. I don't know what to do anymore please help!!!

I have a 2007 macbook that is stuck on the loading page and after a while it shuts down by itself. I don't know what to do anymore please help!!!

Hello Sebas4224
Start with the article below to troubleshoot issues with your MacBook starting up and staying on. Let me know how it goes in case it does not help and I or others can assist you further.
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/TS2570
Regards,
-Norm G.

LOCKED IPHONE 4 STUCK IN THE OPENING SETUP OF IOS 7

please help me with my iphone I updated my locked iphone 4 to ios7 then I stuck to the opening setup of my phone and it tells that i need a valid sim card ...
my iphone 4 before is opened thru gevey sim. what should i do please help me ... :'(

Thank you very much.
It actually worked.
I had some problems during the process. The "Bonjour" and "Apple Software Update" could not be installed with Add/Remove programs. I had to use "Windows install Cleanup" utility to get rid of them.
After reinstalling iTunes again, it worked. The phone was recognized and the whole OS restored.
I very much appreciate your help.

My browser is stuck on the opening page.

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