My BT Yahoo Email Account has been hacked again

Since I started to pay £1.60 a month for my BT Yahoo Email account (a few months ago), I have been inundated in spam (I received 33 so far today) and I am careful who I give my email address to! AND today I have received messages from the Mail Delivery System saying they could not deliver messages which I have NOT sent! Someone has hacked my account again, now I think the fourth time this has happened and sent spam to all my contacts, but the messages do NOT show up in the sent folder. When this has happened in the past I have changed all my security information but it does not stop this from happeneing so:
1) How or why is this happening?  It has never happened with my hotmail accounts.
2) How can I stop it, short of deleting my account?
3) How can I get hold of someone at BT to report these problems and make a complaint - on live chat they just tell me to ring an 0808 number, can't I email someone?
Many thanks for any help you can offer.

Your account has more than likely not been hacked again. If it was previously hacked, when Yahoo had its systems hacked, your email address and all your email contacts would have been harvested by the hackers. This means that they can send spam emails to your contacts anytime they wish without having to hack your account.
They will have spoofed your email address so that the emails appear to be coming from your account. This is to fool your contacts in to thinking the emails are from you and are safe to open. When the emails are not delivered they will be returned to your email address hence the Mail Delivery Sytem returns..
There is nothing you can do other than to stop using that email address and tell all your contacts to treat any emails from it as spam and to delete them.
See links about spoofing email addresses.
http://en.wikipedia.org/wiki/Email_spoofing

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