My button has stopped working all the time is this covered by the one year original warranty?
My button on my ipad does not work all of the time does any one know if this is covered under the original one year warranty?
If you have a hardware issue (the home or power button not working certainly would be hardware) and you make an appointment at the Apple Genius Bar, if it is found to be defective, it certainly would be covered under the one year warranty.
Similar Messages
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My iPhone has stopped working all I have is a screen with the apple logo on it
My iPhone has stopped working. All I have is a black screen with the apple logo displayed. The phone does not respond when I press the buttons and switches,
Any thing happen if you try to connect to iTunes?
One thought - do not charge it and let the current charge fade out - then when you charge it back from scratch it should reboot into some working mode
Another - if you do not want to wait - bring it to a store -
My lock button has stopped working will Apple replace my phone with a new one?
I have an iPhone 5 which I got in January of 2013 it is now October 2013 and my lock button has stopped and the camera seems to be depixelating I think, would Apple replace the phone with a new iPhone, I haven't dropped it, it has no major dents or drop wounds. Also as a secondary question, if they do replace the phone do I get the charger cable ect? or are no accessories included ?
No accessories, just a perfect Replacement iPhone 5 exactly like yours, same color, same GB, everything the same.
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My iPad 2 home button has stopped working all together, I have tried the swivel from landscape to portrait whilst holding the home button, I've tried pressing the off switch then pressing the home button, the other thing I was advised to do was create a home button in the settings under the accessibility option but I don't have the option I was advised to use under there! Help! It's really frustrating having to turn the device off everytim I want to switch apps and I really can't afford to send it away to be mended! Many thanks in advance
The accessibilty setting that was mentioned is:
* Enable AssistiveTouch
Enable AssistiveTouch which floats a virtual button on-screen which can mimic all hardware buttons on the device:
Settings>General>Accessibility>AssistiveTouch: turn ON
*Note* If you power off the device using the AssistiveTouch panel (tap the on-screen AssistiveTouch button, Device>Lock Screen (tap and hold to power off)), you will NOT be able to power on the device *if your Sleep/Wake (power) button is not functioning*. You will need to connect the powered off device either to a PC's USB port or an external charger to power the device back on. -
My home button has stopped working on my iPod touch 4th gen. Is there a way to fix it?
My home button has stopped working all together!!!!! Any ideas how to fix??
Many thanks.Try:
http://snapguide.com/guides/calibrate-your-home-button/?utm_expid=69945963-15
fix for Home button
iPhone Home Button Not Working or Unresponsive? Try This Fix
- If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
- If not under warranty Apple will exchange your iPod for a refurbished one for:
Apple - Support - iPod - Repair pricing
You can do it an an Apple store by:
Apple Retail Store - Genius Bar
or sent it in to Apple. See:
Apple - Support - iPod - Service FAQ
- There are third-party places like the following that will repair the Home button. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens -
My Iphone 5 won't charge properly, computer won't recognise the device and also the home button has stopped working completely, it hasn't been dropped or suffered any water damage, anybody else had anything like this? and what are the solutions? thanks
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these. -
can anyone help please. how do i get the home button to appear on the touch screen my home button has stopped working?
I have same problem.
However, I am unable to turn on Assistive Touch.
At one time I was able to activate it, but it went away and now I cant reactivate.
What is the solution? -
when connecting to the itunes store i get a mess: (itunes has stopped working) all i can do is close the peogram. i was on the phoine with apple today over 2 hrs still cant fix it. unistalled it 3x and in the proper order. reset all internet connection to default setting, turned off virus programs ect. Even the tech at apple by remote access couldnt fix it. use microsoft fix it also no good....\
I am having the same problem now also. It happened after I updated my version. I have NEVER had this problem before as a windows user and have had iTunes for 5 years. So, I would have to say it is an Apple problem. I have not changed anything on my computer. I still have Internet Explorer and I have not even updated windows. The only thing I updated was iTunes. Now, I am not getting any response from Apple and if you call you have to pay for support. What a joke. An iPod costs $400 you would think that after paying that much you would at least get some type of help. This will now be the last time I ever by anything apple.
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Have an iphone 5c 8g. The home button has stopped working. Did the same a few months ago and recovered 24hrs later. Can anyone explain this problem. Phone still in warranty. Had steam issue recently but this was after last home button episode and no evidence of damage.
If you are playing in hockey arenas a lot or if you are bringing it into bathroom same time as shower it may not seem like much but overtime the steam can acquire and build up in the phones usb dock flex cable swell as the home button flex cable. Bring again into apple store and should be covered under warranty again. could also be a delay in a 8gb 5c software may just be very lag.
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my ipod touch 4th gen home button has stopped working i have taken of the screen and tried pushing the button underneath and still not working please help
Try a reset:
Hold the Sleep and Home button down until you see the Apple logo. -
HT1430 I would like to reset the iphone but the sleep wake button has stopped working
how to reset the phone without erasing my data when the sleep wake button has stopped working. the phone is frozen
"Why didn't iCare staff which is Apple's do something..."
They did. They told you what you should do to get the problem resolve. Too, "iCare" is an AASP and provides service for Apple's products, but the staff is not employed by Apple. It's not an "Apple Store". -
The round button that allows me to get out of an app or to move or delete an app has stopped working. Once I am in an app, the only way to get out of it is to power off my ipod completely. Help!
Try this previous discussion:
FIX for iPod Touch Home Button: Apple Support Communities -
my top button has stopped working since the ios7 update and the shop said the actual button is working ok does anybody have an answer for this
i found out my prob!
here is what you do.
go to the "system preferences" on your dock.
click "software updates".
click "installed software"
if it shows something about a recent update about "EFI UPDATE, FIRMWARE, THUNDERBOLT" or anything like that, exit out of it.
go to mail.
click "mail" at the top.
click "preferences...".
find the account you are having trouble with, once you do, make sure its highlighted, then click the "-" at the bottom of the window (this will only effect that mail account, it will not effect your ical weather or not its synced thought that email account)
hit the "+" (right next to the "-") and add your accout back!
its something with that update that effected mail, i hope this works out for you, if not reply back -
The home/menu button has stopped working on my E52...
The home/menu button has stopped working on my E52. Is there a way I can retreive the info on my phone and put it on the memory card or a pc?
Hi EmmaBarham,
Welcome to Nokia Discussions.
Please connect your phone to Nokia Suite, once connected you'll be able to sync your phone's data to your PC.
When you're done syncing the data, I would also advice making a back up via Tools>Back up. This way you can get your phone repaired and simply restore it back onto the phone via Tools > Restore in Nokia Suite once the phone has been fixed.
You can find your nearest Nokia Care Point here. Let me know how you get on!
Iris9290
If my post has helped you in any way, please accept it as a solution or click on the white star, so that other users will be able to benefit from it too. -
The Home key button has stopped working on my iphone 4. Also it keeps on hanging. need help!!
he centre Home key button has stopped working on my iphone 4. Also it keeps on hanging. need help!!
Settings > General > Accessibility > AssistiveTouch > Toggle ON
This can serve as you on/off sleep button until you can have it repaired.
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