My buttons and screen work, but I can't activate the screen to see what I'm doing. Any idea what is wrong?
My buttons and screen work, but I can't activate the screen to see what I'm doing. This is after water damage. Any idea what is wrong? I'm not sure what to fix..
I know the screen works because when it first turned on I saw the apple logo and then the screen. If I hold the home and power button, I see the apple logo when it resets. Then it goes blank again.
I can hear when I get a call and pick up, and I can stop the sound and/or decline the call with the power button and side buttons. It also still vibrates. I'm confused - if the screen works, the buttons work, it vibrates, makes sound, and the touchscreen feature also works... what is wrong for me to fix? Why can't I see anything?!
I appreciate any help anybody has to offer!!!
I apologize for the confusion. This was literally the only option on Apple's "Contact Us" section that I was able to access. I assumed that Apple's clear intent to have me go here instead of speaking with someone in live time, and the fact this is on the Apple website, meant I could get some advice... Both over the phone and online they require information I need to see my screen to provide so those are not options. I tried to bypass this when calling through Skype. Some lady who didn't know what was going on, who I waited a good while to speak with, put me on hold; I gave up after 30minutes of waiting to speak to somebody again.
I've stumbled upon a few tricks to help me get through this problem, but I'm at a loss. I need this phone to work until late December. I need more tricks. So yes, it's worth understanding. Knowing what is going on will let me Google it and work with it, if nobody here is willing to help...
And yes, it IS a glitchy phone. It has been a glitchy phone for a long time. Long before this. But completely unrelated issues. I was assuming this wasn't just a glitch but something maybe somebody could help me understand.
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Thank you for your help.
WalterThank you very much for your help. Now, I was able to install the update (Adobe Photoshop 12.0.4 update for Adobe Photoshop CS5, Mac). But I couldn’t mark the answer as correct. I didn’t find the „correct“ button.
Kind regards
Walter
Am 25.12.2014 um 16:06 schrieb station_two:
Photoshop CS5 broke down twice. I deinstalled and than reinstalled. Now CS5 works but I can't install the updates. "An error occurred, try it again later." But it's not said what error occurred.
created by station_two in Photoshop General Discussion - View the full discussion
OK, here's the Windows version of the update:
Adobe - Photoshop : For Windows : Adobe Photoshop 12.0.4 update for Adobe Photoshop CS5
and for Mac:
Adobe - Photoshop : For Macintosh : Adobe Photoshop 12.0.4 update for Adobe Photoshop CS5
Of course, ignore the idiotic recommendation that appears there to try to use Help > Updates. We already know that doesn't work.
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