My C cleaner says I must close Firefox/Mozila to clean cache. How do I close? ?

I use C Cleaner to clean my CDrive. When opened it says "You must close Firefox/Mozilla to proceed with cleaning ". I don't know how to close it since I don't have it open right now.

Hello Gary.
What exactly are you downloading?

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Sometimes when I try to open firefox it says another application of firefox is already running and I have to close it first,isn't.

At least once a day I try to open Firefox and it won't let me. It says another application of Firefox is already running and I have to close it first. There is no other applicaion of Firefox running, and I have to reboot the computer.

See "Hang at exit":
*http://kb.mozillazine.org/Firefox_hangs
See "Firefox hangs when you quit it":
*https://support.mozilla.org/kb/Firefox+hangs

HT204053 I have tried to download iCloud to my PC and am stuck with a message saying I must alter my Outlook Default profile. How ?

I have tried to download icloud to my PC and amstuck with a message saying I must update my Outlook Default Profile. How ?

You can not setup a new iCloud account using a PC. You must use an Apple device (Mac or iPhone/iPad) to create the account, then sign into it using your PC.

Clicking the red X does not close Firefox 8.0 have to right click and close from tool bar?

cant click on the red x to close firefox have to right click the taskbar to close the browser

Hi,
Indeed disabling add-ins and restoring the default theme work. From there on, the themes that do not work in my system [WIN7] are
FT Sleek Dark
Small Ring
But, the issue is that they DID work until some days ago so this needs looking into...

HT1349 i have a new pc and when i plug in my ipod it says it must erase all data to sync. How can i get my music from the ipod to the new computer?

I have a new pc windows 7 and when i plug in my ipod it says it must erase all the data to sync. How do i get the music from my ipod to my new computer. The old computer is trashed and files are not available, songs are only on ipod.

One of the reasons why including your iTunes library with your computer's backup is a good idea. Use this link for future reference in this regard.
http://support.apple.com/kb/HT1751
iTunes includes an option to transfer iTunes content that was purchased/downloaded from the iTunes store from an iPod, iPad, and iPhone, but this is for iTunes content that was purchased/downloaded from the iTunes store only.
First you need to authorize your new computer with your iTunes account with iTunes if you haven't already done so.
With your iPhone connected and without syncing, at the iTunes menu bar go to File and select Transfer Purchases From - the name of your iPhone.

Hulu says I may need to clear my browser cache--how is this done? Any comments appreciated.

Hulu programs stop and screen message says I may have to clear my browser cache. Does this sound reasonable? How do I do that?

I don't use Hulu, so I don't know whether clearing your cache will help...
You can open the Options dialog from the orange Firefox button or the Tools menu:
Options dialog > Advanced > Network > Offline Storage: "Clear Now"
''Or you can use''
Tools > Clear Recent History
''but take care not to clear other history you want to save.''

I need to close Foxfire to install Flash. How do I close the program?

Once I installed Firefox I lost Pandora and the ability to view videos! Each site tells me to close the Firefox program before I can install Flash. How do I close the program?

There are 2 versions of Adobe Flash:
*an '''ActiveX version''' for IE only
*a '''Plugin version''' for most other browsers including Firefox
*On a Windows system, you should always update both individually.
'''''You do not appear to have the Plugin version for Firefox installed. ''''' If you did, in Add-ons > Plugins you would see "Shockwave Flash ''(version)''". If "Shockwave Flash" is there and is disabled, click the "Enable" button.
Check your Plugins often --> http://www.mozilla.org/en-US/plugincheck/
*only the most popular/used Plugins are known by this page
*page will detect only installed, '''''enabled''''' Plugins
'''Install or update Adobe Flash''' 
#'''Using Firefox''', go to the following link and SAVE the download to your desktop so you can find it later. Un-check any items on that page that you do not want to download (i.e., "McAfee Security Scan Plus":
#*http://get.adobe.com/flashplayer
#When the download is finished, close Firefox (File > Exit '''''OR''''' Firefox button > Exit)
#Click or double-click on the file you just saved to your desktop
#*In the installation window that appears, click the box to the left of "I have read and...." to place a check mark in the box
#*The "Install" button in the lower right corner will now be highlighted, click it.
#*The installation is quick.
#Start Firefox and test your installation here: https://www.adobe.com/software/flash/about/
#To update/install the ActiveX version for IE '''''only''''', repeat the process, '''but use IE to go to the above website'''.
'''If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.'''
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
*Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
*Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.com/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*Adobe PDF Plug-In For Firefox and Netscape: [https://support.mozilla.com/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
*Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.com/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
*Next Generation Java Plug-in for Mozilla browsers: [https://support.mozilla.com/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]

My macbook froze up. Finger gestures work, but I cant close out of any windows. How do I close out the windows without using the track pad?

My macbook froze up. Finger gestures work, but I can't close out of any windows by clicking on the red "X". How do I close out the windows without using the track pad?

Command + W will close a window. Command + Q will quit a program.

Firefox was working just fine but the last few days it won't let me open it because it says it's already running but it's not how do I close it to open it?

This is the message I get whenever I click on the Foxfire icon on my computer. Even when it has been down for hours:"Foxfire is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system."

See also https://support.mozilla.com/kb/Firefox+is+already+running+but+is+not+responding

Firefox does not "close" when closed under Windows 7; Task Manager must be used to "End Process." How do I close Firefox and reopen it without getting a "Still Running" error message?

Even though Firefox has been updated multiple times (currently using Ver. 3.6.13) since I started using Windows 7, I am still unable to totally close it from the toolbar or taskbar. Firefox does closeout on the screen but apparently continues to run in the background. If I open Firefox at a later time, I get an error message stating that Firefox is still running. I then have to go Task Manager to "End Process." Electing to do so allows me to restart Firefox. I never had this problem with Firefox when using Windows XP and I never have this problem with any other software under Windows 7.

https://support.mozilla.com/en-US/kb/Firefox%20hangs#w_hang-at-exit

Contest wannawin says I must update firefox but you say I'm up-to-date

says "website is developed with technologies not supported by" this browser
apache server at www.contestwannawin.ca
I've been using this site on firefox daily for many months without any hassle

Hey robru,
It sounds like the website just isn't interpreting the version of FF correctly. There are a lot of benefits to running the latest version of Firefox though. You might want to consider running the older version on [http://portableapps.com/apps/internet/firefox_portable/localization#legacy36 a USB Stick with PortableApps]. That way you'll still be able to run the latest version for your day to day activities.
Not sure what that website is, but please be careful. There are lots of people on the internet that want to take your $
Hopefully this helps!

Using Mozilla FIrefox I now keep gettng a display that says I must install a new "plug-in". How can I make sure this "plug-in" is secure?

Lately I've been receiving requests to update a "plug-in". This is a new message, and I can't get to my usual web sites without upgrading a "plug-in". A list of "plug-ins" is then displayed that require updating. How secure is this update page? Should I log in to your Mozilla web site to insure security? I don't want to be a victim of "phishing".
Thank you,
Dave Hatch

https://www.mozilla.org/en-US/plugincheck/ will show you a complete list of the plugins you need to update (and you have alot)

When I close firefox (in windows 7), it doesn't fully close, I have to go to the task manager and end process before I can open it again.

Every time I try to open firefox, a window pops up saying that another instance of firefox is already running (still open from the last time firefox was open) and that another instance can't be opened. To solve this, I have to go into task manager and end the firefox (32) process. I think this started happening after getting the newest version of firefox a couple weeks ago. My computer is a month-old thinkpad with windows 7 64 bit.

see item #32 closing firefox properly
* http://dmcritchie.mvps.org/firefox/firefox-problems.htm#close_firefox

I just bought an Iphone and I am trying to unlock it but it says I must first insert a valid sim card, how do I get past this screen?

I am trying to unlock an Iphone that I just bought online. I have TMobile. The phone however says that I have to insert a valid sim card (which I don't have yet) in order to unlock the phone. I can't even get into the settings or the home screen of the phone. How can I get past this locked screen? Thanks.

How can I get past this locked screen?
Do what it says and install a SIM card.
Did you buy an unlocked phone? If not, then only the carrier to which it is locked to can unlock the phone.

Purchased a new pc, itunes says i must authorize it to get my tunes, how do i do this?

purchased new pc, iTunes states that I must authorize my pc to download my tunes, how do I do this? thanks

It's done via the Store drop-down menu at the top of the iTunes screen - if the menus aren't showing then on a PC control-B should get them to show
If my screenshot doesn't show (there is a bug affecting images on these forums) then there is a similar image half-way down this page : Authorize your computer using iTunes

My C cleaner says I must close Firefox/Mozila to clean cache. How do I close? ?

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