My C5500 keeps on saying to turn off and lights flash all the time

Hi, My C5500 printer keeps saying to turn off power and lights are blinking? Should I uninstall and re install? What happens to info already on the computer?
Thanks,
T

Hi Tinkerbelll,
I understand that you are having an issue with the printer. I will try my best to help you resolve this issue. In this document for 'Turn Power Off then On' Message Displays on the Control Panel there are steps to clear this error.
Let me know if this helped or if you need further assistance.
Thank you,
I worked on behalf of HP.

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My C5500 keeps on saying to turn off and lights flash all the time

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