My callout toolbar stopped working abruptly.  Restarted computer.  Still doesn't work - how do I get the tool back?

My callout toolbar stopped working abruptly.  Restarted computer.  Still doesn't work - how do I get the tool back?

The tool is called a “callout” note.  It places a text box with a leader.  It’s been working just fine until suddenly it stopped working and I get an error message saying “desired operation cannot be performed on this object”.  It doesn’t matter where I try to place the callout.  It simply stopped working.  I have tried restarting Acrobat.  I have restarted my computer.  I have used multiple files to ensure the issue isn’t with a corrupted file.  Nothing works.  The tool simply stopped working.

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