My calls are not going to voice mail, the phone just rings any suggestions?

Voice mail is installed, but incoming calls are not goint to voice mail.. What can I do?

Check with your Phone Carrier that Voice Mail is Setup and Activated...

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Calls not going to Voice Mail

Hi,
We've had skype for ages. We use it for our business and have skype numbers and multiple skype users.
For some reason, the past three days, any incoming calls on our user sales.munz1 is not going to voice mail. It just rings, and rings and rings.
Since the other users don't use voice mail, this is the only user with the issue.
What's up Skype? We haven't changed anything.
At this moment, we've unticked go to Voice Mail, otherwise we can not hear the phone ring and ring and ring and pick up customer calls.
Any solutions?

It really can only be on the carrier side as it is their servers that have number of rings etc set before dumping to voice mail. Voice mail again is on their servers, your phone doesn't record voice mail, they do. Their servers then tell your phone you have voice mail and send a *copy* to visual voice mail.
I would call them again. If never dumps to voice mail, it is their servers not stopping the call and dumping it to voice mail.

I just recently got a new iPhone 4 and the service is all of a sudden terrible and my calls are dropped constantly. This has never happened before. Any suggestions on what I can do? This is really frustrating!

i just recently got a new iPhone 4 (my other one had water damage) and the service is all of a sudden terrible and my calls are dropped constantly. This has never happened before. Any suggestions on what I can do? This is really frustrating!

May be your carrier but try a reset:
Hold the Sleep/Wake and Home buttons until the screen goes dark and the Apple logo appears

All my calls have started going to voice mail for the past few days. I have tried everything possible. Does anyone else face the same problem? I am using iphone5s

Is anyone facing problems with receiving calls? All my calls suddenly seem to be going into voicemail. I have tried everything possible. Can someone please suggest solutions.

Also - have you by any chance been using WiFi calling?

Outgoing calls are not going on my iphone 3gs....

i am not able to make any outgoin calls on my iphone 3gs. I am getting incoming calls. I am in chennai can anyone tell me an authosized service centre.

it is all fine with the sim card. i have tried a different service provided sim also. while talking on the fone suddenly the iphone gets restarted & cut...

Text messages are not going to my non apple phone after switch

I Recently upgraded from an iphone4, to an android device. I do not have the iPhone anymore. Now I am unable to receive text messages from my friends and family with iPhones. How do I get my number out of the apple sever so that I can get my texts!?

The following instructions are from Can’t receive text messages on a non-Apple phone
If you don't have access to your iPhone, or if you can't deactivate iMessage from your iPhone, please contact Apple Support. Support for this issue is free.

HT1212 screen is blank with the apple logo. Will not boot up after downloading the latest software. Any suggestions?

screen is blank with apple logo after downloading new ios 7. Any suggestions?

Hi, ronia90.
Thank you for visiting Apple Support Communities.
I would first try a reset of the device. To reset a device, press and hold both the Sleep/Wake and Home buttons for at least ten seconds, until the Apple logo appears. You may need to attempt this multiple times.
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If the issue persists, you may need to attempt a restore on the device via forced recovery.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Regards,
Jason H.

Opening CR2 files Canon G1XMark2; PS 12.0.4; Mac OS 10.9.4. Can not open the CR2 files. Any suggestions?

Having problem opening my CR2 files from my Canon G1XMark2. I did not receive a CD with the camera purchase. Any suggestions? JMW

Other than upgrading to photoshop cs6/cc 2014 or buying adobe lightroom 5.6, you could use the adobe dng converter 8.6 to convert the files to dng copies, which photoshop cs5 should then open.
Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Adobe DNG Converter 8.6
how to use
Camera Raw: How to use Adobe DNG Converter - YouTube
You might check on the canon website and see what's available, though it depends on the camera as to what software canon offers for free.

Mails are not going

Hi Experts,
I have developed a RFC to approved leave, this RFC will send mail to required recipients. After executing the RFC, when we check into the TCODE: SCOTT mails are sending properly. While the same RFC calling from .NET mails are not going.
Please let me know any kind of configuration required in .NET or Share point.
Please do the needful.

Hi,
Refer below links.
Mails are in "Waiting" status in SCOT
Mails not send in SOST
Regards
Durga

In Lync, if a call is not answered, and does not go to voice mail, is anything recorded in the Lync database ?

We are using Lync 2010. This question relates to the LCSCDR database.
In Lync, if a call is not answered, and does not go to voice mail, is anything recorded in the Lync database ? Are there any options to make Lync store a record of unanswered calls ?
Is there a way to tell from the LYnc database if a call was answered by a person or went to voice mail ?
I cannot see anything in the sessiondetails table to indicate any of the above.
Any help much appreciated.

Hello,
You shouldn't install Shockwave Player unless you know for a fact that you need it.
# From the following page, save the uninstaller, the full installer for Netscape, and the full installer for Internet Explorer if you also need it in that browser.
#* http://www.adobe.com/shockwave/download/alternates/#sp
# Exit all applications.
# Run the uninstaller.
# Restart your computer.
# Run the installer for Netscape.
# Run the installer for Internet Explorer if you downloaded it.
This forum doesn't support BBCode like <nowiki>[IMG]</nowiki> tags. You can simply post the plain links to the images. In replies to the thread, you have the option to attach images to your post.
* https://support.mozilla.org/kb/markup-chart

Calls are not getting thru in Cisco voice GW for a particular Number

Cisco gateway is connecte to a PBX with an Qsig interface, for a particualr destination number the calls are not gettin estabilished.
the output of the Q931 debug :
Aug 16 16:17:46.145: ISDN Se0/0/0:23 Q931: RX <- SETUP pd = 8 callref = 0x7E05
        Bearer Capability i = 0x8090A2
                Standard = CCITT
                Transfer Capability = Speech
                Transfer Mode = Circuit
                Transfer Rate = 64 kbit/s
        Channel ID i = 0xA98396
                Exclusive, Channel 22
        Facility i = 0x9FAA068001008201008B0100A16E0202070102011530650201010A010
1800101A111A00FA50D0A010212083530303035393938A211A00FA50D0A010212083530303035393
938A312801054454C45434F4D20574F524B524F4F4DA412801054454C45434F4D20574F524B524F4
F4DA50C06062B0C02FF373730020500
        Facility i = 0x9FAA068001008201008B0100A11D0202010002010080144E455453202
F204C4F4E472044495354414E4345
        Calling Party Number i = 0x2183, '8168911010'
                Plan:ISDN, Type:National
        Called Party Number i = 0x89, '18553808521'
                Plan:Private, Type:Unknown
        Sending Complete
Aug 16 16:17:46.149: ISDN Se0/0/0:23 Q931: TX -> CALL_PROC pd = 8 callref = 0xF
E05
        Channel ID i = 0xA98396
                Exclusive, Channel 22
Aug 16 16:17:55.709: ISDN Se0/0/0:23 Q931: TX -> DISCONNECT pd = 8 callref = 0x
FE05
        Cause i = 0x80BF - Service/option not available, unspecified
Aug 16 16:17:55.741: ISDN Se0/0/0:23 Q931: RX <- RELEASE pd = 8 callref = 0x7E0
5
Aug 16 16:17:55.741: ISDN Se0/0/0:23 Q931: TX -> RELEASE_COMP pd = 8 callref =
0xFE05
The Qsig and dial-peer configration :
interface Serial0/0/0:23
no ip address
encapsulation hdlc
isdn switch-type primary-qsig
isdn overlap-receiving
isdn incoming-voice voice
isdn send-alerting
no cdp enable
dial-peer voice 1 voip
description To CBTS GK
destination-pattern +1T
signaling forward rawmsg
session protocol sipv2
session target ipv4:10.9.5.10
session transport tcp
voice-class codec 1
dtmf-relay rtp-nte
no vad
interface Serial0/0/0:23
no ip address
encapsulation hdlc
isdn switch-type primary-qsig
isdn overlap-receiving
isdn incoming-voice voice
isdn send-alerting
no cdp enable
dial-peer voice 1 voip
description To CBTS GK
destination-pattern +1T
signaling forward rawmsg
session protocol sipv2
session target ipv4:10.9.5.10
session transport tcp
voice-class codec 1
dtmf-relay rtp-nte
no vad

Hi Raj,
My name is Edson Pineiro, I understand that your problem description is in regards to failed incoming calls from a qsig trunk.
According to the received q931 setup message I can see the called party number is 18553808521 and as so the gateway should route the dnis based on the best match in destination-pattern. My first suggestion would be to ensure your outgoing dial-peers has a matching destination-pattern that matches the dialed number, for example:
dial-peer voice 1 voip
destination-pattern 1T
The T is a wild card for any digit any length
Or you can be very specific.
dial-peer voice 1 voip
destinaton-pattern 18553808521
The next suggestion would be to ensure that your incoming pots dial-peers contains 'direct-inward dial'. This is so that you don't receive secondary dial tone when dialing in, which I don't think is happening here.
Another suggestion would be to remove 'isdn overlap-receiving' from interface serial 0/0/0:23. Reason being is that the DNIS received is enbloc and not overlapping. You can clearly see that the complete e164 number is received within the setup and no further digits are needed.
But overall the disconnect cause code is 0x80BF the 80 portion is related to the source of the disconnect which is the router and BF "Service/option not available, unspecified" which is described as:
The network or remote equipment cannot provide the service option that the user requests, due to an unspecified reason. A subscription problem can cause this issue.
Any ways seems like the router does not support the protocol or type of message included in the Setup. After decoding one of the facility message:
        Facility i = 0x9FAA068001008201008B0100A16E0202070102011530650201010A010
1800101A111A00FA50D0A010212083530303035393938A211A00FA50D0A010212083530303035393
938A312801054454C45434F4D20574F524B524F4F4DA412801054454C45434F4D20574F524B524F4
F4DA50C06062B0C02FF373730020500
decode -->
Facility IE first byte (protocol profile): 0x9f(Network Extentions), depends on Network Protocol Profile
**Note:
**0x91/0x9f both be used by older qsig spec, including:
**ISO 11582:1995, ETSI 300 239:1993/1995
**newer qsig spec use 0x9f only, including:
**ISO 11582:1995/Cor.1:1999, ECMA 165(4th), ETSI 300 239:2003
**see CSCeb58118 for CCM compatibility issue
NetworkFacilityExtension ::= {
sourceEntity: 0
destinationEntity: 0
NetworkProtocolProfile not present
APDU is a ROSE
0
DivertingLegInformation2Invoke ::= {
invokeID: 1793
operationValue: 21
argument: DivertingLegInformation2Arg ::= {
diversionCounter: 1
diversionReason: 1
originalDiversionReason: 1
divertingNr: PrivatePartyNumber ::= {
privateTypeOfNumber: 2
privateNumberDigits: 50005998
originalCalledNr: PrivatePartyNumber ::= {
privateTypeOfNumber: 2
privateNumberDigits: 50005998
redirectingName: 54 45 4C 45 43 4F 4D 20 57 4F 52 4B 52 4F 4F 4D
originalCalledName: 54 45 4C 45 43 4F 4D 20 57 4F 52 4B 52 4F 4F 4D
Looks like this is a redirected call (call forward or transfer), the redireted number is "50005998" and the other end of the PRI maybe attempting to do either a 2 B channel transfer or B channel optimization, which is not supported certain gateways or needs the use of a tcl scripts. Any ways is it possible to confirm if such features are enabled on the other end of the qsig trunk? and what the number 50005998 is assigned too. This may warrant a TAC case.
However please ensure your carry through the first three configuration changes before looking at the possible bad facility message.
Here are some good documents on ISDN, IOS dial-peers and call legs:
Understanding debug isdn q931 Disconnect Cause Codes
http://www.cisco.com/en/US/tech/tk801/tk379/technologies_tech_note09186a008012e95f.shtml
Configuring Telephony Call-Redirect Features
Two B-Channel Transfer
http://www.cisco.com/en/US/docs/ios/voice/ivr/pre12.3_14_t/configuration/guide/ivrapp.pdf
Understanding Dial Peers and Call Legs on Cisco IOS Platforms
http://www.cisco.com/en/US/partner/tech/tk652/tk90/technologies_tech_note09186a008010ae1c.shtml
Understanding Direct-Inward-Dial (DID) on IOS Voice Digital (T1/E1) Interfaces
http://www.cisco.com/en/US/partner/tech/tk652/tk653/technologies_tech_note09186a00801142f8.shtml
Understanding Inbound and Outbound Dial Peers Matching on IOS Platforms
http://www.cisco.com/en/US/partner/tech/tk652/tk90/technologies_tech_note09186a008010fed1.shtml#prereq
Voice Translation Rules
http://www.cisco.com/en/US/partner/tech/tk652/tk90/technologies_tech_note09186a0080325e8e.shtml
Let me know how you go.
Thanks again for asking the tuff questions.
Cheers
Edson

Mails are not going from apex application

Hi,
Mails are not going from my apex application. I had done the instance settings by logged in as admin. SMTP port is also connecting. Please help me to solve the issue.

Hi,
Mail queue is vacant. I think the problem is with the process. No process or validations are working. Actually, I have copied this application from another schema. Is there is need to set anything?..I had regenerated all the tables,functions,triggers in my schema .Processes and validations are completely inactive

I can not receive messages and i can't send messages also if someone rings me it, it rings at their end and then goes to voice mail but nothing at my end

i can not receive messages and i can't send messages also if someone rings me it, it rings at their end and then goes to voice mail but my phone doesn't ring

Talk to your carrier. Sounds like something is not provisioned right on your account.

HT4515 how do I set the number of rings before the caller goes to voice mail ?

How do i set the number of rings before the coller goes to voice mail on my iphone?
Thanks you.

Determined by your carrier, so contact them.

Agents line rings only twice before going to voice mail

I have our queues set up so that if the agent does not answer the phone or if the caller is stuck in the queue the call will transfer to VM. This all works fine except that the agent is telling me that the phone only rings 2 times before the call gets sent to voice mail. I want to increase the number of rings to 4 or so.
I thought this was a factor of time. Say if the person is on hold for 16 seconds (I think that is equivalent to 4 rings) then kick out to the voice mail. Unfortunately I am looking at the code in the UCCX Editor and cannot seem to find the timing or anything saying "Number of rings" to set a value. I also went through the UCCX GUI but did not find anything. I was going through my books form the class I took on UCCX 7 and cannot find anything on this, though I could have sworn we covered this. But, that was 2 or 3 years ago and I am also on UCCX v8.5 now.
Anyway, does anyone have any suggestions on where I can look or what I can change to get this working. On a side note, when a call comes to her personal line, it does ring 4 times before going to voice mail. The agent line is the only one that only rings 2 times.
Thanks for any help and pointers on what to look for.
David Graham

I cannot determine what method you are using to technically extend the call to voicemail after the ringing, and therefore couldn't give you any tips to check. Could you just clarify the call flow for both points:
1. How do you extend the call to the Agent?
2. How do you extend the call to Voicemail?
Typically, when working with Agents and Ringing time, you adjust two settings:
1. In UCCX Script - Select Resource Step (Or Connect Step if applicable) Timeout value
2. In CUCM - Directory Number (Or Service Parameter if applicable) Ring No Answer timer
Depending on what you're doing in the scripting it could be something like a Call Consult Transfer even. But that's not clear at this time. Let us know, and we'll get you fixed up.
Anthony Holloway
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My calls are not going to voice mail, the phone just rings any suggestions?

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