My camera freezes when i try reverse camera shutter closes then won't open

i tried facetime i could see other side but they could not see me that is when i found out my camera freezes when i use reverse camera the shutter closes and won't open

I had the same problem, and it happened within the first 2 weeks of purchasing the ipod. I had tried everything, including resetting it, restoring it, putting the app on the second homescreen, and trying other camera apps. Nothing worked. What I did was fill out a service request form on this website, and since it doesn't actually have anything for the camera, I submitted it under blank black screen and wrote about the camera problem in the notes area.
I sent it out UPS (you won't have to pay, UPS knows the address and procedure well) on a Saturday, and got a brand new one sent to me and in my hands by Wednesday.
If you send yours out, you'll want to back up all your apps and music etc on your computer before sending it, you will not get the same ipod back.
But it was quick and worth it.
I really hope this helps =]

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