My camera is frozen, the aperature will not open

My camera will not open, the aperature will just stay shut, but in apps, i can see through the back lense, but when i want to switch the camera to the face for anything it freezes. i tried restarting it, i am about to go to a store, but wanted to look here first

See this previous discussion:
Camera shutter issue: Apple Support Communities
If restoring the iPod to factory defaults.new iPod does not solve the problem (like it frequently does not solve the problem), then an appointment at the Genius Bar of an Apple store is in order.

Similar Messages

  • My camera has frozen, the shutter will not open for me to take a photo.

    My camera has frozen, the shutter will not open for me to take a photo.

    try soft reset dude (press and hold power and home button together, NOTE: the only time you let go of those buttons is when you see the apple logo, when you see the apple logo: let go quickly. your iPhone should restart, if NOT, turn it on and do soft reset again)
    then test your camera.

  • I can access the camera but the screen will not open to allow me to take pictures

    I can acess the camera app on my itouch but the screen will not open to allow me to take pictures.  Has anyone had this problem?

    Yes others have.  If the following (in order) does not solve the problem) an appointment at the Genius Bar of an Apple store is in order.
    - Reset iPod:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Restore the iPod from backup via iTunes
    - Restore the iPod to factory defaults/new iPod

  • I am trying to open some *.avi files in quicktime, they are from my security camera at home.  It will not open them, would anyone be able to help me?  It says I need a plugin but it does not tell me which one.

    I am trying to open some *.avi files in quicktime, they are from my security camera at home.  It will not open them, would anyone be able to help me?  It says I need a plugin but it does not tell me which one.

    I am trying to open some *.avi files in quicktime, they are from my security camera at home.  It will not open them, would anyone be able to help me?  It says I need a plugin but it does not tell me which one.
    Basically your player is telling you that you need to install the codecs that will play the compressed data within the AVI file.
    AVI is a legacy file container in which the tracks of data are interleaved to maintain synchronization. This data can be encoded using many different audio and video codecs. Your problem is to determine which codecs you need for the player you are trying to use and install them if they are available. Failing that, your will either have to play the files in a different player which has the codec support your require built into the app or convert the content to a compression format that is natively compatible with the player you wish to use.
    Since you have not stated what platform, operating system, and particular player you are targeting for playback, it is difficult to provide precise instructions for fixing your specific problem at this point. Suggest you try alternative players compatible with your system and platform to see if they will play the files, use a dedicated media information utility to determine the codecs needed for playback, or post a sample file for analysis.

  • The lens will not open

    I have a Power Shot Elph SD1300.  The lens will not open when I turn the camera on.  How can I fix this?

    Hi BP,
    I'm sorry to hear that the lens on your PowerShot SD1300 IS has malfunctioned.
    First, please try this:  Remove the battery pack from the camera and close the battery compartment.  Now Press and hold down the power button for 5 seconds.  Replace the battery pack and turn the camera on.
    If your camera works normally, you're ready to start shooting.  If the issue persists, your camera will require service to resolve this issue.  I regret the inconvenience this causes.
    The age of your camera and/or the cause of the error will determine your service options.  If the camera is more than one year old, or if the camera was damaged by liquid, sand, or applied pressure or force, it is out of warranty.  We have two options available for out of warranty cameras:  You may participate in the Canon Loyalty Program, or you can send the camera in for repair.  If the camera was purchased less than one year ago, and you have a copy of your sales receipt, the unit can be sent to our Factory Service Center for repair. 
    One option you have is the Canon Loyalty Program.  This program allows you to replace your current camera with a refurbished Canon Camera for a discounted fee, and have it shipped via Ground delivery.  The refurbished unit offered through this program carries a 90 day warranty.  The original non-functioning camera would then be returned to Canon USA for recycling using a prepaid shipping label that would be provided.  If you would like to take part in this option, please call our Sales Department at (866) 443-8002 seven days a week, 8am to Midnight.  Let them know you have been working with email technical support and the Canon Loyalty Program was offered.  Be sure to have your serial number for your camera at the time of your call.
    If your camera is in warranty, or you prefer to have it repaired, please forward your digital camera to the Factory Service Center shown below.  When shipping your camera, please be sure to remove the memory card and battery.  Please do not send any accessories or manuals when shipping the camera.  Be sure to include your name, street address (no P.O. boxes, please), telephone number, and a letter describing the issue with the product.
    As we do not provide RMA numbers for service, we suggest using a traceable and insurable service (i.e. UPS, Federal Express, Priority Mail) to ship your camera.  Please package the camera very securely to prevent damage during shipment.
    Please send your camera to the following address:
    Canon Factory Service
    12022 Canon Boulevard
    Newport News, VA 23606
    Upon arrival at the Factory Service Center, your camera will be logged in to our repair database and assigned a repair number.  Next, the camera will be visually inspected and you will be advised of the findings.
    A written estimate will be sent to you at the address that you have provided.  The repairs to your camera will not begin until you approve this estimate and make payment arrangements.  If, after receiving the estimate, you do not wish to have the camera repaired, please inform the Factory Service Center of your decision as soon as possible.  If you decline the estimate, the camera will be shipped back to you unrepaired.
    When the repairs are complete, the camera will be shipped back to you via Federal Express or UPS.  The length of time for the repair will be dependent upon the nature of the repair and availability of parts, if needed.  Usually, repairs are completed within approximately seven to ten business days of payment.
    Once you have confirmed with your shipper that the camera has been delivered, you are more than welcome to contact us for repair updates.  Please include your name, address, and telephone number, as well as the serial number of the camera, in all repair status inquiries. 
    For non-warranty repairs, the standard labor cost to make the repair is $109.00.  Parts may be an additional cost.  Cameras damaged by liquid, sand, or applied pressure or force may have a considerably higher repair cost, depending on the results of the Factory Service Center's evaluation.
    Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

  • I successfully installed Adobe Digital Edition but the application will not open

    I installed Adobe Digital Edition for Windows on a Windows 7 PC.  It successfully installed, but the application will not open.  I double click on the icon and it gives the borders, but never opens.  I have waited 30 minutes and still nothing.

    It is on Windows 8.
          From: shreya <[email protected]>
    To: Marilyn Kelly <[email protected]>
    Sent: Thursday, March 26, 2015 1:06 AM
    Subject:  I see Adobe Digital Editions on desktop but when I click on it it will not open. I have uninstalled and re-installed Adobe Digital Editions but it still will not work. I used it a few days ago and it worked but won't now.
    I see Adobe Digital Editions on desktop but when I click on it it will not open. I have uninstalled and re-installed Adobe Digital Editions but it still will not work. I used it a few days ago and it worked but won't now.
    created by shreya in Adobe Digital Editions - View the full discussionYou are facing this problem on Windows or Mac ? and which version? Please let us know. Thanks If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7351396#7351396 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7351396#7351396 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"  Start a new discussion in Adobe Digital Editions by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

  • I am trying to import developed images from LightRoom 5 in o Photoshop 6.  I am receiving this message and the images will not open.....'Could not open scratch file because the file is locked, you do not have necessary access permissions or another progra

    I am trying to import developed images from LightRoom 5 Photoshop 6 for further editing.  I am receiving this message and the images will not open.....'Could not open scratch file because the file is locked, or you do not have necessary access permissions or another program is using the file.  Use the 'Properties' command in the Windows Explorer to unlock the file. How do I fix this?  I would greatly appreciate it if you would respond with terms and procedures that a computer ignorant user, such as me, will understand.   Thanks.

    Have you tried restoring the Preferences yet?

  • Adobe bridge cc is not working on my mac snow leopard version 10.6.8. In other words the program will not open all other programs work fine

    Adobe bridge cc is not working on my mac snow leopard version 10.6.8. In other words the program will not open, but all other programs i have been able to open just fine

    Moving this discussion to the Bridge General Discussion forum.

  • I am trying to import developed images from LightRoom 5 into Photoshop 6.  I am receiving this message and the images will not open.....'Could not open scratch file because the file is locked, you do not have necessary access permissions or another progra

    I am trying to import developed images from LightRoom 5 into Photoshop 6.  I am receiving this message and the images will not open.....'Could not open scratch file because the file is locked, you do not have necessary access permissions or another program is using the file.  Use the 'properties' command in the Windows Explorer to unlock the file'.  This has not happened before.  How do I change this?

    Could not open a scratch file because the file is locked or you do not have the necessary access privileges. (…) | Mylen…
    Mylenium

  • I have a Mac running OS 10.5.8. I downloaded Firefox 4 and not the program will not open at all. I am also unable to download the previous version that was running fine. I'm using Safari to contact you.

    I have a Mac G5 running OS 10.5.8. I downloaded Firefox 4 and now the program will not open at all. I get an error message that reads --
    "You cannot open the application 'Firefox" because it is not supported on this architecture."
    I am also unable to find a link to download the previous version (3.6) that was running fine. (I'm using Safari to contact you.)

    Same proble here, although the Firefox system requirements says it is OK to have PowerPC G3 G4 or G5 ( I have G5 2GHZ)
    My solution; very simply use timemachine to restore the previous Frefox 3.x
    worked great in 3 mns

  • HT1338 How can I get my photo to work again? the app will not open on my desk top any more. I can not dave my photo on my desk top

    How can I get my photo to work again? the app will not open on my desk top any more. I can not dave my photo on my desk top

    Hello, Cubby21. 
    Thank you for using Apple Support Communities.
    Here are the best resources for troubleshooting issues with Message.
    iOS: Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/ts4268
    iOS: Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Cheers,
    Jason H.

  • Pages is not responding, the icon comes up but the program will not open????

    Pages is not responding, the icon comes up but the program will not open????

    You have to give us some more information or do a search in the forum for answers on the same matter.

  • I Just bought iMovie for yosmite and the program will not open.. I will like a fix or a refund..

    I Just bought iMovie for yosmite and the program will not open.. I will like a fix or a refund.. i am getting tired of these problems...

    Welcome to the world of downloaded software. There are no refunds.
    Back in the good old days when software was purchased on disk one could sell it (legally).
    Please describe your problem.  Give us some details to go from.   Are you using iMovie 06, or something newer?

  • I recently had my account expire, and need to utilize the trial to finish a project. Even though my account says 'free trial' the applications will not open. How do I get the APP to recognize that I'm in trial and not expired?

    I recently had my account expire, and need to utilize the trial to finish a project. Even though my account says 'free trial' the applications will not open. How do I get the APP to recognize that I'm in trial and not expired?

    I had a year long CC membership that expired at the beginning of the October.
    After realizing that, I attempted to start a free trial of photoshop to work on a project. My Adobe account states that i'm on a trial, but my (Mac) dashboard CC app won't allow me to start the program. I have reinstalled both Creative Cloud and Photoshop CC but still get this message.

  • Updated to ios6 and now when I receive an email where my address is part of a group, the email will not open and email closes automatically

    updated to ios6 and now when I receive an email where my address is part of a group, the email will not open and email closes automatically. I can open this email on my macbook. If i forward this email from my macbook to my iphone, i can then open the email.

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