My camera on my iPhone 5 is not working it's stuck on the shutter screen what can I do please help!!!!

my camera on my iPhone 5 is not working it's stuck on the shutter screen what can I do please help!!!!

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these in order until the issue is resolved.

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  • Why will the front camera on my iphone 4 not work? On both the camera and snapchat.

    Why will the front camera on my iphone 4 not work? On both my camera and snapchat

    Hi there bananas321,
    You may want to try force closing all open apps and resetting the device as an initial troubleshooting step. Take a look at the articles below for more information.
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/ht1430
    -Griff W.

  • Camera flash of iphone 4s not working

    Camera flash of iphone is not working can not take a picture with flash??
    Please suggest a solution.

    If you bring up the shortcut bar from the button of the screen by swiping upwards, can you switch the torch function on and off?
    Did you try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again?
    You will not lose data by resetting.
    Did you make sure that the flash is activated in the camera app? Did you try to switch it off, take a photo and switch it back on again?
    To make sure that this is not software related, set it back to factory settings, without using any backup data afterwards. Set up the rest of the personal settings manually and test the camera. If it still does not work, this is a hardware issue and the phone has to be serviced by Apple or an Authorized Apple Service Provider:
    Use iTunes to restore your iOS device to factory settings - Apple Support
    Find an Apple Authorized Service Provider
    iPhone - Contact Support - Apple Support

  • My "search" section in itunes on my iphone is not working. When I press the magnifying glass the screen is blank. Any suggestions? Thx

    My "search" section in itunes on my iphone is not working. When I press the magnifying glass the screen is blank. Any suggestions? Thx

    Hello linaka21,
    Thank you for providing so much detail about the issue you are experiencing with the iTunes Store.
    The first thing I recommend is quitting and relaunching the applications on your iPhone:
    Double-click the Home button.
    Swipe left or right until you have located the app you wish to close.
    Swipe the app up to close it.
    You can find the full article here:
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    If you are still seeing the same issue after quitting and relaunching the iTunes Store, I recommend restarting your phone and then resetting if it's still not working:
    Restarting your device
    Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
    Press and hold the Sleep/Wake button until the Apple logo appears.
    Note: Reset your device only if you are unable to restart it.
    Resetting your device
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
    You can find the full article here:
    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/ht1430
    If the issue persists, the last thing I recommend is backing up and restoring your iPhone:
    iOS: How to back up and restore your content
    http://support.apple.com/kb/HT1766
    iTunes: Restoring iOS software
    http://support.apple.com/kb/HT1414
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • HT201263 my ipod touch 4th gen isnt work after a long time with 0 percent battery power.Then its not working. computer doesnt respond to my ipod .only black screen is appearing it even not wake up after reset it what can i do please help me

    my ipod touch 4th gen isnt work after a long time with 0 percent battery power.Then its not working. computer doesnt respond to my ipod .only black screen is appearing it even not wake up after reset it what can i do please help me

    After being connected to a charging source overnight try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar

  • HT1414 when I do this steps thy give me a massege says " the iphone could not be restored . An unknown error accorred (3149) " . Can I get some help ?

    when I do this steps thy give me a massege says " the iphone could not be restored . An unknown error accorred (3149) " . Can I get some help ?

    Try using DFU/Recovery mode to restore
    1. Plug iPhone 4 to computer
    2. open iTunes
    3. Turn off iPhone
    4. Press home and power button for 10 seconds
    5. Stop pressing the power. Button but keep pressing down the home button
    iTunes should say the following; "iTunes won't be able to use your iPhone until you restore your device"
    Then you'll have the option to restore and it should work, it has worked for me in the past

  • HT4623 Hii!!! My name is Alexis Delgado, I live in Venezuela, I got a Iphone 4s unlocked from a apple Store in USA december 2011. I made a update a few a days ago but my wifi is in gray, It doesn't work anymore.  I'd like to know what can I do, please

    Hii!!! My name is Alexis Delgado, I live in Venezuela, I got a Iphone 4s unlocked from a apple Store in USA december 2011. I made a update a few a days ago but my wifi is in gray, It doesn't work anymore.  I'd like to know what can I do, please.  my mail: [email protected]

    Wi-Fi or Bluetooth grayed out

  • HT201412 my iphone is not turning on its freeze on the black screen with the apple logo.Please help me guys iam fed up please its a humble request

    my iphone is not turning on its freeze on the black screen with the apple

    - Try a reset.
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Then connect to your computer and try to restore.
    - See if placing the iPod in recovery mode will allow a restore. For recovery mode see:
    iPhone and iPod touch: Unable to update or restore
    - If the logo still show all the time, let the battery fully drain. After charging for an hour try the above again.

  • Can't sync my ipad with itunes!i deleted "SC info"file and tried but it's not working!!it continously prompts me to authorize my computer!please help me out?

    can't sync my ipad with itunes!i deleted "SC info"file and tried but it's not working!!it continously prompts me to authorize my computer!please help me out?

    I'm having the same problem with my 4S. I have to constantly reboot my iMac or turn off my phone a few times to get it to sync. Before when I had 5.1.1 everything seemed to work just fine. I'm sure its a bug......
    Both my ipads running 5.1.1 have zero issues syncing via wifi or directly plugged in.

  • HT1414 my iphone after update don't work , what can I do please help me ??

    my iphone after update don't work , what can I do please help me ??

    what can I do ?

  • I'm trying to update my iphone 4s, it's stuck on the wifi screen, I can't restart or turn off my phone because the top button doesn't work

    I'm trying to update my iphone 4s, it's stuck on the wifi screen, I can't restart or turn off my phone because the top button doesn't work

    Press and hold the "Top button" and the Home button together for 15 seconds. This will force iPhone to reboot.

  • Security Question - i can not change it - and i have forget the anwser what can i do please help me i'm new in iPhone

    Security Question - i can not change it - and i have forget the anwser what can i do please help me i'm new in iPhone

    There should be a blue link to your rescue e-mail there. If not, you will need to contact iTunes support. See this article: http://support.apple.com/kb/HT5312

  • I turned my iphone off to update and its stuck in the update screen!

    I turned my iphone off to update and its stuck in the update screen its been 12 hours what can I do???

    IF ios 8 is not working properly in iphone 5.,!! Then i should not update my iphone 4s to ios 8..!! If i do so that will be blast hahahah

  • How to find what carrier my iPhone 4 is with (if stuck at the welcome screen), and can I activate a it with a borrowed SIM card.

    OK. My friend had bought an iPhone 4 online, second hand. He does not have the SIM card. He had recently changed his passcode and FORGOT IT, and we had to restore it. The problem is that, after we restored, it askes for the SIM activation. And none of us have a MICRO SIM Card. So my question is how can I find out what carrier the iPhone is with if it is stuck on the welcome screen and if I can borrow someone elses SIM card to activate the phone so he can use it.
    (we could not contact the person he bought the iPhone from to find out what carrier it is with.)

    Go to the apple store and they will figure out what sim card it is.

  • IPhone 5 has ran out now it won't charge ? I can't reset because my power button is broke ? What can I do, please help

    iPhone 5 has ran out now it won't charge ? I can't reset because my power button is broke ? What can I do, please help will my one year warranty cover this ?

    Try cleaning the dock connector.  Try a new cable or charger.
    If no luck, it should be covered under warranty.

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