My Cannon HF 100 native format is 50i but when iMovie loads it up it says the it is at 30 fps - for PAL 25fps 50 i would be ideal one would hav ethought - any experts out there. movies in NSTC seem to be without the interference patterns (jiggling leaves)

my canon HF50 is set to a native 50i frame rate. When I load it into iMovie from the chip iMovie says it is at 30 fps. Interestingly editing it int NSTC (american TV format) I do not seem to get the horrible interference patterns (twitching leaves, vibrating paralell lines that I have with doing the same clips as PAL, )the british format).

My daughter has had her Razr for about 9 months now. About two weeks ago she picked up her phone in the morning on her way to school when she noticed two cracks, both starting at the camera lens. One goes completely to the bottom and the other goes sharply to the side. She has never dropped it and me and my husband went over it with a fine tooth comb. We looked under a magnifying glass and could no find any reason for the glass to crack. Not one ding, scratch or bang. Our daughter really takes good care of her stuff, but we still wanted to make sure before we sent it in for repairs. Well we did and we got a reply from Motorola with a picture of the cracks saying this was customer abuse and that it is not covered under warranty. Even though they did not find any physical damage to back it up. Well I e-mailed them back and told them I did a little research and found pages of people having the same problems. Well I did not hear from them until I received a notice from Fed Ex that they were sending the phone back. NOT FIXED!!! I went to look up why and guess what there is no case open any more for the phone. It has been wiped clean. I put in the RMA # it comes back not found, I put in the ID #, the SN# and all comes back not found. Yet a day earlier all the info was there. I know there is a lot more people like me and all of you, but they just don't want to be bothered so they pay to have it fix, just to have it do it again. Unless they have found the problem and only fixing it on a customer pay only set up. I am furious and will not be recommending this phone to anyone. And to think I was considering this phone for my next up grade! NOT!!!!

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Help ! Any experts out there ? Crash issue with Pr CS6

Hi,
I just upgraded to OSX 10.9.2 and Premiere Pro CS6 does not start anymore. I upgraded to Pr 6.05, but it did not help. Get the famous message Sorry, a serious error has.....to shut down......."
Any idea what to do ?
I have tried to reboot several times.
Alf

Hi Kevin,
I have an iMac
27-inch, mid 2011
Processor 3,4 GHz Intel Core i7
Memory 16 GB 1333 MHz DDR3
Graphics AMD Radeon HD 6970M 2048 MB
Software OS X 10.9.2 (13C64)
I do not think I have any HW accelerators.
I own two comlete Masters Collections CS6.
I have reinstalled Premiere Pro and ubgraded to the latest 6.05.
I have tried to used disk utilities to repair rights.
I have had full stop in my videoproduction on this machine for more then a week now. I was so happy with PR after I left Final Cut, but I cannot continnue like this.
The error message I get is:
"Sorry, a serious error has occured that requires Adobe Premiere Pro to shut down. We will attemt to save your current project"
When I try to click OK nothing happens. I have to force quit.
On my Retina laptop I also have 10.9.2 and PR PRo 6.02 and it works fine.
What can I do with my iMac ?
Best,
Alf

My iPhone 4s refuses to make alert sounds for one contact. All other text messages from other individuals, including iMessage, all make appropriate alert sounds. Very frustrating. Any help out there?

My iPhone 4s refuses to make alert sounds for messages for one particular contact of mine. All other text messages come through with appropriate alert sounds. Any help out there?

As always seems to happen, the next thing you try ends up working. Well almost. I
Deleted the contact and sent a message from that phone to mine -- problem persisted
Deleted the person from my FAVORITES in the phone app (the entry still existed even though the contact had been deleted). This worked!!!
It's kind of weird that the favorites in the phone app were somehow affecting notifications in Messages for a contact that had been deleted, but there you are.

Trying to create a new movie. It tells me to name my movie, and the only event choice is the last movie I made. I don't want it there. I'm lost and I'm just starting. Not sure I like the new version. Any help out there?

I'm trying to create a new movie. It tells me to name my movie, and the only event choice in the drop down menu is the last movie I made. IMovie Library is greyed out. I'm lost and I'm just starting. Not sure I like the new version. Any help out there?

peggy818 wrote:
… I'm lost and I'm just starting. Not sure I like the new version. …
have a read in the Manual:
http://help.apple.com/imovie/mac/10.0/?lang=en#mov755717b21

HT1657 trying to rent a movie on apple tv for the first time and can't do it without authorizing my computer on itunes store but can't find the menu on the iTunes site that lets me authorize my computer. any thoughts out there?

trying to rent a movie on apple tv for the first time and have to authorize my computer but can't find the itunes menu that allows me to do this. any thoughts out there?

If the computer's running Mac OS X, move the cursor to the very top of the computer's screen, click on Store, and choose Authorize this Computer.
If the computer's running Windows, press the Alt and S keys and choose Authorize this Computer, or click here, follow the instructions, click on Store in the menu bar, and choose Authorize this Computer.
(98261)

I've been using iMovie for a while now to make movies out of mostly travel photos and video clips. I try to vary the time for the photos from 1-4 sec. Any ideas out there?

I've been using iMovie for a while now to make movies out of mostly travel photos and video clips. I try to vary the time for the photos from 1-4 sec., although most of them are 1-2 seconds so as to keep it short. A friend of mine who saw my most recent product said that this is too short. Any ideas out there?

I apologize for my confusion on your question. I find that depending on the principal of each photo and my target audience to determine the time frame for each photo. It seems most people get impatient with viewing one photo for more than 1-2 seconds if the photo is not complex.
If there are several things that interests the viewers in any one image, they want to look at it a second or two longer. If the movie of images is a training aid, the images may need to be more than 3 seconds. For intro's, or a trailer for a training movie, no longer than 1-2 seconds.
That was a long answer to say, generally speaking, I find 3 seconds to be an average time length.

I rented, then downloaded an iTunes movie and all I got was 92 minutes of white -- no audio, no video. I'm stymied. Any clues out there?

I rented, then downloaded an iTunes movie and all I got was 92 minutes of white -- no audio, no video. I'm stymied. Any clues out there?

You can try deleting and re-downloading if you completed the full purchase. If you are still having issues, go to http://reportaproblem.apple.com

I can't open my imovie '9 projects on my new lap top which uses imovie 11'.. previous lap top was mac book osx 10.5.8.. new one is mac book pro 10.6.6.. any help out there! i'm pretty useless at this stuff, might be really simple???

which uses imovie 11'.. previous lap top was mac book osx 10.5.8.. new one is mac book pro 10.6.6.. any help out there! i'm pretty useless at this stuff, might be really simple???

Thanks for nothing, as usual, Apple.
I had to redo the whole project from scratch on Windows Movie Maker.
Now I know which brand to trust on my next purchase.

I have used Photoshop CS2 for over 5 years with Dimage A2 using the RAW forment, Now it will not work. Any answers out there? Thanks

The Photoshop has always worked well with the Minolta DimAge A2 using the RAW format. Now, it will not. Strange that Corel Paint Shop Pro X2 Ultimate works fine and cost less tha $100... Any responses out there about that?

They may know more in the Camera Raw forum.

I am unable to sync my old Itunes library to the IMac I purchased last month, I tunes wants to erase the old library except for the ITunes I have purchased. Any ideas out there?

I am unable to sync my old Itunes library to the IMac I purchased last month, I tunes wants to erase the old library except for the ITunes I have purchased. Any ideas out there?

- You can only syncewith one iTunes library. It sounds like you change libraries such as changing the computer.
- As you may know you can transfer iTunes' pruchases to a new computer by:
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
- This previous discussion provide info on how to move other music from an iPod to a computer:
Best iPod to PC
- You can also manage music with different computers by:
Using iPhone, iPad, or iPod with multiple computers
- If you need more help please provide more information.

Illustrator CS6 crashes ,on my mac, when I use the gradient tool. Any help out there?

My illustrator cs6 crashes when I use the gradient tool. I'm using a mac with mac os 10.9.3.
This driving me mad... any help out there?

mr.roo,
The following is a general list of things you may try when the issue is not in a specific file (you may have tried/done some of them already); 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to 3 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html

Since downloading Iphoto 11, we now cannot import photos from our Panasonic Lumix DMC TZ-15 camera. Any ideas out there as to why this is occuring. I can still import them onto my laptop which is running Iphoto9

Since downloading Iphoto 11 onto our desktop computer we now cannot import the photos from our Panasonic Lumix DMC-TZ15 into Iphoto. However I can import them from the camera onto my Macbook which is still running Iphoto 9.
When I connect the camera and IPhoto loads, the spinning wheel just keeps on spinning and nothing happens, I have to Force Quit Iphoto to get out of the program. Totally frustrated, it would seem that it is an Iphoto 11 software problem. Any suggestions out there?
Regards
Phil

Terence,
not sure what happens here right now, I didn't mean to be offensive. So please let's stay calm. There are some issues with Panasonics described in these threads, and they do sound similar to the issue I'm facing (somewhat hard to say, as a) these people do not use exactly the same camera as I do and b) the descriptions of their problems are not very detailed). I would retract the term "a LOT of issues". Sorry.
Back in September I described my issue here
https://discussions.apple.com/thread/3308591?start=0&tstart=0
but then the discussion there stopped. Since we were still able to import images manually into iPhoto (and took care of leaving out already imported pictures ourselves), we could live with this as a workaround.
Since everything worked well recently on my machine with the latest iPhoto version, I decided to upgrade iPhoto on my wife's Mac (where the import problems occured) from '09 to latest '11 (9.2.1). However, after that iPhoto still could not import from the Panasonic's SD card (rotating ball when inserting the card reader, and rotating ball after starting up iPhoto afterwards even w/o card reader plugged in, until the next reboot). So I re-built iPhoto's database (32000 images - 12 hours). Didn't help either. It worked however with a Casio Z-1000's SD card. Thus I re-formatted the Panasonic card yesterday and it seems to work since then.
My point is that I consider it weird that a SD card works with one Mac and doesn't work with another, although both use the same version of OS X and iPhoto. And, I'm somewhat doubtfull that re-formatting the card will solve this issue permanently. I believe that I tried to re-format the card already back in September, when I dealt with the issue for the first time, but I have no prove of that.
I will keep an eye on it and will report here if the problem comes up again.
Thank you for your help.
Best wishes,
Thomas.

I restored my ipod touch however the apps will not sync. I tried to re-download but I changed my apple id as my old id is no longer a valid email address. Any ideas out there please

I restored my ipod touch however the apps will not sync. I tried to re-download but I changed my apple id as my old id is no longer a valid email address. Any ideas out there please?

It might be logical to someone, but not to me. I agree it's a pain.
How did you change your Apple ID? Creating a new one is not what you want to do, but if you changed the ID associated with your purchases then that might have worked. You would need to sign in with the Apple ID on both your iPod Touch as well as in iTunes. I'm not sure how you changed it but clearly they need to match.
If it's just your password that is not getting recognized reset it here: http://iforgot.apple.com/
It will send an email confirmation to the email address associated with that Apple ID. The email address you elect to use might not look anything like your Apple ID. If you don't appear to get an email check your spam filter.

My ipod 4 when i plug it to my pc Windows 7 had worked fine for 8 months then one day i plug it in and a message came USB device not recognized, i tried reset network settings and nothing called apple they did not know any help out there TX

My ipod 4 when i plug it to my pc Windows 7 had worked fine for 8 months then one day i plug it in and a message came USB device not recognized, i tried reset network settings and nothing i did not install any software before this happend i called apple they did not know, any help out there TX

Start here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

Every time I try to install itunes on my PC I get the following message, and I can't seem to find a solution. Any help out there?? "There is a problem with this Windows Installer package. A program required for this install to complete could not be run."

Every time I try to install itunes on my PC I get the following message, and I can't seem to find a solution. Any help out there?? "There is a problem with this Windows Installer package. A program required for this install to complete could not be run."

Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

My Cannon HF 100 native format is 50i but when iMovie loads it up it says the it is at 30 fps - for PAL 25fps 50 i would be ideal one would hav ethought - any experts out there. movies in NSTC seem to be without the interference patterns (jiggling leaves)

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