My Canon MP560 series Printer WS

Printer is turned on and bluetooth is working, but print diagogue box says it is offline. What can I try?

Hi Lorchard,
I see that you have a Canon printer. The experts in this forum are familiar with Hp products.
Try posting your question here.

Similar Messages

MacBook Air can not find canon f8500 series printer on network.

MacBook Air running OS X Yosemite can not find Canon MF8500 series printer on wireless network. AirPrint is turned on at printer. iPhone iOS 8.2 can not AirPrint to printer as well. Recently switched from Verizon to Comcast for internet service, no issues before switch. Tried to add printer via IP address, it was located but could not print to printer.

If you haven't done so already, try resetting the printing system.
OS X Mavericks: Reset the printing system also Yosemite
Try setting it up as something other than AirPrint. I have seen several posts where that was the problem.

Error on my Canon MX530 series Printer

Hi, I have a Canon MX530 series Printer. The printer works good when I use it to scan or fax but when I try to print a PDF or Excel or whatever that comes from my computer it dosen't want to print (It says ''the printer dosen't respond'' or ''L'imprimante ne repond pas''). Bluetooth works fine, Wifi works fine and when I go in the printer's setting, on my computer, it says it works fine. BUT IT DOSEN'T WANT TO PRINT DOCUMENTS !!!
HELP ME !!!!!!
thank you very much .
David

Hi @jennirvinpest,
Welcome to the HP Forums!
I noticed that you are getting the error message that says your USB is not connected with your HP Photosmart c4200 series.
For further assistance, I will need some more information:
The Product/Model Number of your printer. Follow instructions in this link. Finding Your HP Product Model Number.
If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
If the printer is able to make copies.
If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
Thank you for posting, and hope to hear from you soon!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

I have a canon mg2100 series printer. I print shipping labels with black ink. I ran out and changed

I have a canon mg2100 series printer. I print shipping labels and use black ink. I ran out and changed the cartridge, now the text is faded looking and I can't read major parts of the label. I did the cleaning print head under control panel and it did fine, but when I try to print again it's still faded. Help!

Hi ttsheppard,
It is recommended that you contact live technical support . There is NO charge for this call. Real time feedback of a live technical support call would be very beneficial in this case.
Please dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays). A Canon technical support representative will be able to resolve this issue faster.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Canon MX390 series Printer - Printing pictures to bright

Hey everybody
So my printer is starting to make problems for some reason The problem is everytime i print picture, it coming out to much bright Althought when im printing a document/text file it turns out just fine..
Someone can maybe help?
Printer: Canon MX390 series Printer
Any help will be much appriciate

It just started to do this like just 2 weeks agoAnd i didnt touched the program im usingthis:

What is "Printer WS" for my Canon MX710 series printer?

In addition to "Canon MX710 series Printer," there is a "Canon MX710 series Printer WS" listed. I never print to the WS one, and would like to remove it from my printer list to reduce the icon options. What is it and why would I want to print to it? Couldn't find a clear answer to this on the net or in this forum. Thanks.

Web Services, and it makes a difference when you try to connect wirelessly to your pc if you have printer WS selected or not.

Canon MP560 & "Unsuported Printer" & Wireless

I just got a new Canon MP560. It works fine through my router with my I-Mac but I can't get it to work with my McBook.
Regardless of whether I try via the "Default Browser" or "IP Printer" option via the Printer Browser, I click on "More Printers" and the only Canon option that shows up is "Canon IJ Network". When I go with this, the printer shows up but also says "Unsupported printer".
I also just downloaded and installed this driver from Canon's website (posted 10-8-2010):
MP560 series Scanner Driver Ver. 15.4.1a (Mac OS X 10.3/10.4/10.5/10.6)
Any ideas?

EmmaJean wrote:
Regardless of whether I try via the "Default Browser" or "IP Printer" option via the Printer Browser, I click on "More Printers" and the only Canon option that shows up is "Canon IJ Network". When I go with this, the printer shows up but also says "Unsupported printer".
For the record, this is the correct procedure on 10.4 to add the networked Canon printer. You cannot add the printer using IP - it has to be More Printers > Canon IJ Network.
But I believe the 'Unsupported' message appears because of the next line.
MP560 series Scanner Driver Ver. 15.4.1a (Mac OS X 10.3/10.4/10.5/10.6)
As is shown, this is a scanner driver. You need to install the printer driver for the MP560 and then you will not get the error message. Here's a link to the MP560 printer driver for 10.4.
http://support-au.canon.com.au/contents/AU/EN/0100205902.html

How do I install a new Canon MG3500 series printer on my IMac?

How do I install a new Canon MG 3500 series printer on my IMac? When I click on the cd rom icon I get a menu and I do not know what to do then.

For 10.6 see > Mac 101: Printing (Mac OS X v10.6)
For 10.8 see > OS X Mountain Lion: Set up a printer
For 10.9 see > OS X Mavericks: Set up a printer

Canon 2100 Series printing in reverse order

I have a Canon 2100 series -- an MG 2120. When I print things out, they come out in the tray in reverse order -- a six page document will thus have p. 6 on top when I take the stack out. I cannot find a setting on my computer to make things print out in reverse order, so that page one will be on top and I won't have to manually put multipage documents in order. Help?

Hi oldwest,
To change the order in which pages are printed, please follow the steps located at the link below:
PIXMA MG2120 - Changing the Print Order
Hope this helps!
This didn't answer your question or issue? Find more help at Contact Us.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

HT4623 Update canon mp560 to print on ipad

HOw
Can I update my Canon MP560 printer to print on my Ipad

Only Canon can make it compatible with AirPrint by releasing a firmware update for it. You could see if Canon have their own app in the app store that supports that model, or there are third-party printer apps such as PrintCentral Pro and Print n Share which might work with it.

My Canon MX310 Series Printer failed as the software "is currently not available from the Software Update Server"? What is the matter with Apple OSX Mountain Lion?

Mountain Lion stopped working with our Canon MX310 Printer? Why is the software not available from the Software Update Server?

The printer and ICA scanner driver is available from Apple. There is probably some other reason why you cannot get the drivers.
You can also get the drivers from Canon.
But reading your post it sounds like you were printing to the MX310 and recently it has stopped printing. Is this the case?

Hello, I currently have a MacBook snow leapord and i'm trying to connect it with my Canon MP560 printer, i put in the CD and installed everything properly but now when i add a printer it says a Queue already exists, i click continue and nothing happens???

Hello,
I'm using a MacBook Snow Leapord and I'm trying to connect it with my Canon MP560 printer/scanner.
I installed the CD and followed along with the manual and did everything it asked, at the end it told me it was finished.
So then I went to go print something and an error had occured so i went to the file menu on Microsoft Word for
Mac and clicked Print/Add Printer and then i click on the Canon MP560 series-1 as it was the only one to click on.
When I did it stated that I already has a Queue for this printer and if I'd like to add a new one so I clicked continue and nothing
had happend. PLEASE HELP
sincerely,
Laura.

I would recommend to download the driver appropriate for your system from the Canon webiste or, after installing it, to run software update and it will detect it for you.
If you have the last driver appropriate for your system, you may wish to reset the printing system. To do this, go to Sys prefs/print and fax and, upon clicking minus button, also press Option/alt key. You will be asked to confirm, do it. Then, add the printer by pressing plus button, it should work now.
But, before doing this, download the last good driver, CDs usually contain outdated drivers.

Canon MP560 Printer Error

Hello
I have used my Canon MP560 for over a year and it worked fine while it was in use, however, I put it away for several months and now I am having issues setting it back up again.
When I connect via WiFi, the printer stays offline ("The printer is not connected") - the blue light on the printer is on, and I have successfully connected to my network.
When I connect via the USB cable, I get a 311 error ("Error Number : 311 Printer is in use or an error has occurred. If an error has occurred, eliminate the cause of the error.").
I would prefer to have it wireless, but at this point, I'll be glad if it'll work via the USB!
Any help fixing this issue would be appriciated.
Thank you in advance
(I'm running on Lion 10.7.1 on my mid-2010 macbook pro)

Based on the error message it sounds like the print queues have not been created correctly. So open Print & Scan and select the printer and remove it by pressing the minus button under the Printers list. Actually, if you have no other printers installed, I would recommend you reset the printing system. This will remove all printers from Print & Scan but not the associated printer drivers, so you will just need to add the printers again. The procedure for the reset is described below.
With the print queues removed one thing to note is that the USB printer has a different setup to the wifi printer. So if you do connect the MP560 to the Mac via USB, this should automatically create a new printer in Print & Scan. But this printer will not print to the wifi MP560. And the same applies in reverse, which is probably what you have right now with the 311 error.
If you don't want to create a USB MP560 and simply have the wifi MP560, then don't connect the printer to the Mac via USB and click the + in Print & Scan to add the wifi connected MP560. With the Default view selected, the MP560 should appear in this view, first as a scanner and after a few seconds, it will appear again showing canonijnetwork in the Kind column. Select this entry and the Print Using menu should change to "Canon MP560 series". If this does not happen, then download and install the Canon driver update that sig has provided a link to.
How to Reset the Printing System
Open System Preferences > Print & Scan
Move your mouse over the Printers list
Hold down the Control button and click the mouse
Click the "Reset printing system ..." popup
Restart your Mac

Mac OS X v 10.6.7 and Canon MP560 printer

Hi,
I just bought a brand new iMac and cannot for the life of me connect it to my Canon MP560 printer, I have installed pretty much all of the drivers on the canon support site but I have no idea how to get it working!
Thanks,
Cassidy
Message was edited by: cassierae
Message was edited by: cassierae

Well that certainly is the correct path to the networked printer. So with this queue not printing then this is a concern.
There are several things I suggest you do if you haven't already.
1. Turn off the power to the MP560 and unplug the power cord for 1 minute. Then reconnect the power cord and turn it back on again.
2. Open Print & Fax and delete the MP560 network printer. Highlight the printer in the list and then press the minus button to remove it.
3. With Print & Fax still open, move the mouse to the printer list and Control-click. Click the menu Reset printing system. This will delete all printers and scanners in Print & Fax, so if you have other printers or scanners that are still working fine then you may not want to perform this step.
4. Restart the Mac
5. With the Mac restarted and connected to your wireless network, open Print & Fax and click the + button to add a printer. With the Default view displayed the MP560 should be seen - once as a scanner (showing Bonjour Scanner in the Kind column) and after a few seconds it will also show as a printer (showing canonijnetwork in the Kind column). Select the printer entry and ensure the Print Using menu changes to Canon MP560 series. Click Add to complete the print queue creation.
6. Try to print to this newly created queue.
7. Cross your fingers
8. Scream for joy when the printer starts to print or curse and reply to me when it doesn't....

Canon 860 Series (Pixma) Printer Problems with OSX 10.8 (Mountain Lion) – links to Canon Support Site with Drivers and Software with install tips

After spending several hours sorting out Canon Pixma OSX problems here are my thoughts:
Canon 860 Series (Pixma 868) Printer Problems with OSX 10.8 (Mountain Lion) – links to Canon Support Site with Drivers and Software with install tips
Problem:
- New imac and MacBook Pro 2012 (OSX 10.8.2) had a problem using Canon Pixma 868 printer on network and would not scan or print using Canon Pixma software (Pixma MP Navigator 2.1 & Photo Print), which has advanced scanning and photo printing functions.
- When I connected the canon printer to my imac, OSX 10.8.2 automatically downloaded and installed drivers for Canon 860 series printer. I could then add the new printer (select ‘apple menu’ / ‘system preferences’ / ‘print and scan’ / “+”) and printer would work while connected via USB but could not get to print or scan over network wifi.
- The original Canon 860 Series CD does not work with 10.8 and the manual / online instructions did not make sense (as based on CD install).
Solution:
1) Install Canon Printer Drivers and Software (from official Canon site)
Go to canon support site, review FAQ, then download and install following Pixma 860 Series software & drivers for OSX 10.8 (links see below). The version I downloaded is in brackets but check for updated version. Full instructions are below.
Canon 860 Series Drivers & Software for OSX 10.8 Mountain Lion:
The base software and drivers needed for using Canon 860 Series on Mac OS X 10.8 (USB) are
1 Printer Driver
(Canon MX860 series CUPS Printer Driver Ver. 10.67.1.0 (03-Aug-2012))
2 Scanner Driver
(Canon MX860 series Scanner Driver Ver. 14.11.4a (03-Aug-2012))
3 Network Tool
(Canon IJ Network Tool Ver. 4.1.0 for Intel Mac (27-Dec-2012)
Canon Software for using advanced printing and scanning functions (while connected to network)
4 Solution Menu
(Canon Solution Menu Ver. 1.4.1 (27-Jul-2012 ))
5 MP Navigator EX
(Canon MP Nav EX Ver. 2.1.3 (02-Auf-2012))
6 Easy-PhotoPrint EX
(Canon Easy-PhotoPrint EX Ver. 4.1.6 (21-Jan-2013 ))
Canon Support (HK) – check your local site
http://www.canon.com.hk/en/download/main/index.do
Select Product and drivers from support site eg http://support-hk.canon-asia.com/
1. Choose a product category
Multifunctional Printers
2. Choose a product series
Pixma
3. Choose a product model
Pixma MX868
4. Choose type of document
Downloads or FAQ
If you have problems installing the software under 10.8, see the FAQ on Canon site. You will need to allow software installs from “unidentified developers by using “Control” Key or by changing your system preferences)
2) Check Canon Printer and Software Working while connected via USB
Once you have downloaded and installed drivers and software and restarted computer, check that the printer and Canon Pixma software (Pixma MP Navigator 2.1 & Photo Print) are working via USB. Open the Canon IJ Network Tool App (Applications / Canon Utilities /IJ Network Tool / Canon IJ Network Tool App) and make sure you can see the Canon MX 860 series (xx.xx.xx.xx.xx.xx) and that it shows the correct SSID Wifi settings (under the Canon IJ Network Tool App ‘Setup menu’). This is normally done as part of the automatic install but worth double checking
3) Add new network printer using ‘apple menu’ / ‘system preferences’ / ‘print and scan’ / “+”).
After you have checked USB printing turn off printer, unplug the USB cable and shutdown the Canon IJ Network Tool App.
Then turn the printer back on and wait 30s. Then add a new printer using ‘apple menu’ / ‘system preferences’ / ‘print and scan’ / “+”). Once you select “+” (add new printer), wait 10-30s for the Wifi Networked Canon MX 860 Series printer to appear in the new window eg Canon MX 860 series (xx.xx.xx.xx.xx.xx) (Kind: “Canon IJ Network”)
DO NOT ADD THE MX 860 SERIES BONJOUR SCANNER (the Bonjour Scanner is the built-in software, is not needed and often appears first on the add printer list). The Canon scanner can be accessed used through the MP Nav EX Ver. 2.1.3 software (which has much better functions)
You will now have two Printer Canon MX860 (USB) and Canon MX860 (Wifi / Network). Set the Canon MX860 (Wifi / Network) as default and test print and scan
If the Wifi Networked Canon MX 860 Series printer does not appear, check the printer and make sure that the printer can see the wifi network. On the printer select Menu / Settings / Device Settings / Lan Settings / WLAN Setting List. It should say WLAN Active, identify the SSID and have an IP address
If the printer can not see the Wifi Network, plug the USB cable back in, then open the Canon IJ Network Tool App (Applications / Canon Utilities /IJ Network Tool / Canon IJ Network Tool App). Make sure you can see the Canon MX 860 series (xx.xx.xx.xx.xx.xx) and that it has your SSID settings (under setup), if it has this info, restart the computer and the printer and try again

Hi, thaks for response, meant to post as a discussion (not question), wanted to save others time if they get the same problem

My Canon MP560 series Printer WS

Similar Messages

Maybe you are looking for