My Canon MX300 will not print.

Hi coreopsis! Welcome to the Canon Community Forums and thank you for your post!
So that the Community can help you better, we will need to know about any error messages you're seeing, and the Computer Operating System you're using (Windows XP/Vista/7/8 or Mac 10.x), as well as the way you connect to your device (USB or networked via WiFi or Ethernet).
Any other details you'd like to give will only help the Community better understand your issue!
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Hello. Please make sure that new, genuine Canon brand ink cartridges are being used to ensure that no errors occur. If the error persists, please contact our support group using the "Contact Us" link below for additional assistance.
This didn't answer your question or issue? Find more help at Contact Us.

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I suggest you try resetting the printing system, if you haven't done so already.
*How to Reset the Printing System*
1. Open System Preferences > Print & Fax
2. Move your mouse over the Printers list
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Hi @harrytheham
Although I can not help troubleshoot a Canon issue, I can provide you with a link to their support site; Support & Drivers.
Here is their 'Contact us' link too; Canon: How can we help you?
Best of luck.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

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Hi scheideckerj,
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1. Verify that the operating system detected in the "OPERATING SYSTEM" drop-down menu is correct, and if it is not, please click the drop-down menu to select your operating system.
2. Next, please click on the red arrow next to the "DRIVERS" section and click on the MP DRIVERS file. When you do, a red DOWNLOAD button will appear. Please click on the checkbox below the DOWNLOAD button, then click the red DOWNLOAD button to begin the download. The time for the download process may vary depending on the speed of your Internet connection and the size of the file being downloaded.
Once the file is downloaded, please double-click on it to reinstall the printer drivers on your computer.
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Unfortunately, if the issue persists after deep cleanings have been performed, we would have to advise that you contact our support group at 1-800-OKCANON for additional assistance with this issue.
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In order to assist with this issue we will need more information. Is the problem only occuring in Gmail? If so, are you using the print button from within Gmail or are you using the print option under the File menu in your web browser?
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My Canon MX300 will not print.

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