My Canon MX922 will not print wireless or wired.

My CANON MX922 printer will not print wireless or wired. I used suggestions in Community such as "MX922 not connecting wirelessly, 7-6-15, post 1362, 10-17-15". (No solution). I worked with a great rep., by phone,for one hour. (No solution). My MG6220 has worked wirelessly, for two years, on the same Lenovo computer with Windows 7. THANKING YOU FOR TAKING THE TIME TO HELP ME.

I tried that and the computer still can not recognize the printer.  I used the CD that came with it to reinstall it and all goes well until the very end when the last window pops up and says it can not find the printer.I went and bought a new printer last night Canon MG5622 since it uses the same ink cartridges and I have a lot of of inkI didn't want to waste.  This printer installed easily and works great.Not sure what happened with the other one but perhaps I'll pass it to my sister with the CD and see if it will install onher computer.thank you for your help, you're awesome for trying!Diane

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