My Captivate project won't open

Hello-
I'm a new Captivate and Presenter user. I have successfully
posted projects to the enterprise site. I am in the process of
posting several captivate projects to my website in flash format.
Today, none of my captivate project will open!!!! Captivate
launches, and when I click on the project, the software hangs, and
does nothing. Cany anyone help

Check to be sure you are attempting access to a file on your
local drive (normally C:\). Captivate doesn't love to work from
network storage drives, so that might be the problem.
If that is not an issue, have you tried to shut down and
reboot?
Welcome to the User Community, dinkylink.
.

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[IMG]http://i39.tinypic.com/35ajjvr.png[/IMG]

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Hi Joy
Unless I'm mistaken, K would be a network drive, no?
Unfortunately RoboHelp is only one of a host of applications that doesn't fare well if you try to make edits to a project while it resides on a network drive.
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Helpful and Handy Links
RoboHelp Wish Form/Bug Reporting Form
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I use Adobe Captivate 6 in a corporate environment, and I'm currently experiencing issues running Adobe Captivate 6 after installing it.
For some reason when the laptop is taken off the network Adobe Captivate 6 would refuse to open at all.
Error: "Theme file copying failed. Try manually copying Adobe Captivate theme files from "C:\Program Files\Adobe\Adobe Captivate 6 x64\Gallery\Layouts\6_0\en_US" to " \My Adobe Captivate Projects\Layouts\6_0\en_US"
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Michael

Premiere crashed, my project won't open because of an "unknown error," and my autosave apparently stopped working 6 hours ago... Any solution?

I'm working in Premiere Pro CC 2014 on an early 2014 iMac. I started to notice my session was getting kind of buggy - audio clips started missing from my timeline, effect controls on some of my video clips had set themselves to the defaults. So I was trying to fix some of these things as I was editing. I save compulsively (like after every couple of edits), so I had not noticed that my session was no longer auto-saving.
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Replaced an asset and now project won't open

I was finishing up some subtitles when I noticed an audio problem that needed to be corrected.
So I saved my DVDSP4 project, quit the program, then made a quick audio cut in FCP. The amount of audio cut was less than a second. And because I cut my audio, I had to make a cut in my video.
Then I exported using Compressor (DVD Best Quality - 90 mins). I saved over the original asset, figuring I could save some time and have DVDSP automatically update the altered asset.
That was my mistake. I've spent the better part of two days adding subtitles to this project, and now the frigging thing won't open.
When I opened the DVDSP project file, all my windows are missing excpect for the Palette and Inspector windows. The majority of menu options from the menu bar couldn't be accessed.
However, when I open DVDSP from my dock, it opens up, all the windows are there, and the menu bar is fully functional. When I try to open the project file I've been working on using File>Open and File>Open Recent, I lose my windows and functionality.
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Quad G5, Coded Named: Mistress Mac OS X (10.4.5)

If Houghts' suggestion doesn't clear the problem initially, you could try going back a stage (in FCP).
First make a copy of your new .m2v & sound files with a different name, and also the DVD SP project.
Next open the edited film in FCP. Assuming you have the sequence for the previous edit, redo the playout with the same settings and name you that had originally, and without the one second cut. Overwrite the originally named files with these. Exit FCP. Delete all the PAR files and prefs for DVD SP again, as per Houghts above.
Now try opening your project - since the assets referred to are the same length as before, there's a chance that DVD SP won't get confused, and will re-link to them.
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Project Won't Open!

Hi all,
I've been working on a FCP project for the last week, however when I try and open up the file today FCP 6.0 freezes on 36% of the 'reading project' bar. Eventually it comes up with a message that says something like 'the file is newer than the current software version' - which I know is not the case.
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A friend mentioned that the QT update to 7.4 has been causing problems, but I'm still running 7.3.1.
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System: Mac Book Pro 2.2GHz running Leopard 10.5.1
Any help here would be appreciated! I'm due to start a big project tomorrow!
Thank you.

I'm having the same issue with 2 projects that I know of.
Both were originally created and finished in 5.1.4. I since upgraded to FCP 6 and had to go back work on those again. While working on those I upgraded to 6.0.1 to resolve some issues and everything went fine from there. I finished the work needed on those.
I've since upgraded my 2 systems (a MacPro and an Air) to Leopard and upgraded FCP to 6.0.2. the Air is using the original username and the MacPro is using a completely different username. I now need to work on one of those two projects again. We'll call that Proj1. I have the original 5.1.4 file and the newer 6.0.1 file. I cannot open either in 6.0.2 using the new username on the Mac Pro. If I login with the old username on the Mac Pro then Proj1 saved in 6.0.1 will open. Same results with Proj2 when I tested that. I took the project files to the Air that is using only the original username and they open fine.
Basically, it's a username issue and very annoying. How can I change the username of the project? I checked the sharing and permissions in the Info screen for all the project files and media and the new username does have read and write access for all of them. I've repaired permissions as well. Still no luck.
EDIT: I'd email the projects, but they're each over 100MB.
Message was edited by: flmmkr

Captivate file won't open

Has anyone ever had an issue where the Captivate file will
not open? In my case, the program generates the following error:
"Exception EParserError in module converter.dll at 0002B53E"
I've tried opening this projects on 2 different computers
using Captivate version 1 and 3. The error get's thrown in version
1. In version 3, it just crashes as it tries to convert and re-save
the project in a new version.

Hi there
Seeking an answer isn't rude.
What we don't like to see is when someone pops into the forums and begins posting the same issue in many different places in the hopes of getting a fast answer. When this happens we end up having to delete the repeated threads so that the question is only asked in a single location. That way any answer will hopefully be provided in the same location and others that come looking later will actually find an answer.
Sometimes Captivate files become corrupt. The reasons a project may corrupt vary. But generally speaking, the following are some guidelines:
Projects may corrupt if working with them while they are stored on a network drive. Captivate likes it better when the project is on the local PC.
Projects may corrupt if they are too large. 50-65 slides should be considered your upper limit.
Projects may corrupt if your PC is struggling with sufficient resources. Close down as many applications as you can to free up resources.
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

My Captivate project won't open

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