My card redeemed, didn't show up, cant redeem again

i added a $25 itunes gift card to my account. it said it worked and now the money doesn't show up and it wont let me redeem it again. ive been looking for hours on how to fix it but the itues site is crap. all i want is the $25 that is mine. this is the third time this has happened to me.  last time i could just email them and they fix it. itunes is just a way to rip people off of their money. pay hundreds of dollars to have all my music in one place and them i can never buy my music. but they dont care cause they get money regardless

Hello jenn3027,
We've an article that should help get your copy of The Croods downloaded.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
Cheers,
Allen

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