My CC account does not show my subscription. How do I fix that?

My CC account does not show my subscription that I have been paying for. It just says that I have a free account. So, now that I have a new computer (the old one died dramatically), I can't install Photoshop, Illustrator, bridge or indesign. I can't seem to get in touch with an actual adobe person who could fix this billing problem.

telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

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