My CC is saying to enter a Serial Number but I don't have one?

All my CC programs won't let me in as its saying I have run out of trial time. Yet I am paying for this software and have for 2 months?

Try Creative Cloud applications ask for serial number

Similar Messages

  • I've just migrated my Logic Pro 9.1.8 to a new Mac because my old computer crashed. They are asking for a serial number, but I don't have the install disks anymore. Is there someplace in the software itself that I can find the serial number?

    I've just migrated my Logic Pro 9.1.8 to a new Mac because my old computer crashed. They are asking for a serial number, but I don't have the install disks anymore. Is there someplace in the software itself that I can find the serial number?

    Please stop making multiple posts on the same subject.. This is the third thread you have created in a short space of time asking the same question.
    Please read the answers given in this thread you posted...
    https://discussions.apple.com/thread/5311324?tstart=0

  • I won Lightroom 1.0 a few years ago at an Adobe clinic in Fremont. I have since misplaced the original disk and cannot get the program to open. It wants a serial number and I don't have one. How can I get the serial number so I can use the software?

    I won Lightroom 1.0 as a door prize a few years ago at an Adobe clinic in Fremont. I have since misplaced the original disk and cannot get the program to open. It wants a serial number and I don't have one. How can I get the serial number so I can use the software?

    Thanks for replying, Jim. I wasn't planning to use it for raw images. I shoot film, black and white, and have many negatives I want to print. I am unfamiliar with the upgrades in Lightroom. I wasn't unhappy with the version I have. It was useful for my purposes.
    Because it was a few years ago, I don't remember if I registered the product. I was able to login to my account. But could not find a path to communicate with Adobe. I will keep trying.
    Ken

  • I purchased monthly subscription to Acrobat Pro. After I download, it asks for a serial number. I don't have one - what gives.

    I purchased monthly subscription to Acrobat Pro. After I download, it asks for a serial number. I don't have one - what gives.

    Hello Nelson,
    Please make sure that Acrobat is updated to its latest version i.e. 11.0.07.
    You can download the update from following link:
    Adobe - Acrobat : For Windows
    Regards,
    Anoop

  • Just purchased Lightroom (stand alone) and asks for a previous serial number. I don't have one only an students version of photoshop for which I can't find the serial number

    Just purchased Lightroom (stand alone) and asks for a previous serial number. I don't have one only an students version of photoshop for which I can't find the serial number

    If it is asking for a serial number for a previous version then you purchased an upgrade version rather than a standalone version.  You should be able to determine this based on the price you paid.  If you do not own an earlier version then you need to purchase a full version rather than an upgrade.  If you did purchase a full version but acquired an upgrade version then you will need to acquire the full version.
    Contact Adobe support thru chat to help get resolution...
    Get help with orders, refunds, and exchanges (non-CC)
    http://helpx.adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )

  • I had to erase and reinstall everything on my computer.  To open and use my Lightroom 5 I have to re-enter the serial number but I don't know it--I lost the paper with it on it during a move.  What do a do?!

    I lost my serial number for Lightroom 5.  What do I do?!  I don't want to have to buy it again.

    If you registered your software with Adobe, then you can find it on their web site
    Find your serial number quickly
    If you didn't, it sounds like you will have to purchase Lightroom again ... which brings me to some advice ... you need a better method of storing your serial numbers than a piece of paper. I recommend using a computer file (perhaps named SerialNumbers.txt) that contains all of your serial numbers (not just Lightroom) and stored in the your computer AND the cloud so that you will never lose it.

  • HT1349 I used the 30 day trial of IWork and want to purchase it.  But they are asking for my serial number.  I don't have one? I signed up on line, and don't have a box with a number.  What do I do?

    I need help locating a serial number for the 30 day trial of IWork.  I would like to purchase it but can't get beyond that point.  If it was emailed to me I don't have it anymore.  How can I purchase the product?

    Peter,
    Apple doesn't sell iWork that way anymore.
    You have to get it from the Mac App Store if you want to purchase from Apple, or purchase a disk from a software retailler like Amazon. They're quite cheap online now.
    If you do purchase an iWork '09 disk, you will need to trash the trial copy and any plist files it has generated before you install it.
    Jerry

  • Asking for serial number where i don't have one.

    I've purchased month-to-month plan and now they asking me to renew my subscription, however when i tried to do so, they're asking for a serial number!

    Sign in, activation, or connection errors | CS5.5 and later
    Mylenium

  • Hello. i have used up the free trial of premier pro cc. now i want to buy the rral package. it is prompting me to enter the serial number, but i dont know where i can get one. kindly trll me how i can get one of these. thanks.

    Hello. I have exhausted my free trial of premier pro cc. Now I want to buy the real one. It is promoting me to enter the serial number. But I don't have one. Can anyone please tell me how to get one and from where.

    Sushant,
    The Country of the Adobe ID, payment details & store has to be same.
    Please see the link below that explains both of these cases:
    If you do have a credit card and billing address in the country associated with your Adobe ID...
    If you do not have a credit card and billing address in the country associated with your Adobe ID...
    How do I complete a purchase when I get an incorrect "country" error?
    IF you need to contact our support staff, please check that you are logged in to adobe with your adobeid and use this link to access support :  Contact Customer Care . Scroll down and click on the blue bar that says, "Still need help?” Contact us."
    Pattie

  • My old laptop broke so I got a new one.  I am trying to install Photoshop elements 7 and am entering my serial number but it isn't accepting it.  How do I fix this?

    My old laptop broke so I got a new one.  I am trying to install Photoshop elements 7 and am entering my serial number but it isn't accepting it.  How do I fix this?

    There is no serial number for CC Cloud versions. They are authenticated via your Adobe ID.
    Sign in to your Cloud account with your Adobe ID and download the software via the Cloud app.

  • I just purchased Adobe Photoshop Elements 13 for a Mac and trying to install. I am at the point to enter the serial number but it won't take letters. What do I do and where do I go for help?

    I just purchased Adobe Photoshop Elements 13 for a Mac and trying to install. I am at the point to enter the serial number but it won't take letters. What do I do and where do I go for help?

    If the code you are trying to enter has letters then you are not looking at a serial number.  A serial number only contains numbers - 6 sets of 4 numbers.
    Find your serial number quickly
    You might be dealing with a redemption code.  This is especially so if you purchased it from a store or the like.
    Redemption Code Help
    http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

  • I am paying for adobe creative cloud monthly but it just said my trial is up and i need to enter a serial number but the number won't show up anywhere.

    I am paying for adobe creative cloud monthly but it just said my trial is up and i need to enter a serial number but the number won't show up anywhere.

    Sent from my iPhone
    Begin forwarded message:
    From: John T Smith <[email protected]>
    Date: December 6, 2014 at 12:45:42 PM EST
    To: Giuliana Bono <[email protected]>
    Subject:  I am paying for adobe creative cloud monthly but it just said my trial is up and i need to enter a serial number but the number won't show up anywhere.
    Reply-To: [email protected]
    I am paying for adobe creative cloud monthly but it just said my trial is up and i need to enter a serial number but the number won't show up anywhere.
    created by John T Smith in Adobe Creative Cloud - View the full discussion
    https://www.adobe.com/account.html for serial numbers or subscriptions on your Adobe page
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html
    If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/6991257#6991257 and clicking ‘Correct’ below the answer
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  • I entered my serial number but it will not accept it

    I've entered my serial number but it will not accept it or tell me its wrong but I got it from Adobe Photoshop CS6

    Point your web browser to adobe.com and sign in the user thes link https://www.adobe.com/account/my-products-services.html the should list your Adobe products.  You should see CS6 there clicking on the CS6 should retrieve and display your CS4 serial number. Make sure the is the number you are using when installing CS6.   If you have a subscription for Creative cloud you should also see that listed in your Adobe Products in that case use Photoshop CS6 menu Help>Activate use the same Adobe User id and Password that hast the subscription during the activation process. Not serial number is used for Creative Cloud software  your sign in should activate you products.

  • Updated serial number and it needs the previous serial number. I don't have that because this is the first light room I have.

    Hi I just bought an Adobe photoshop lightroom 5 from amazon. It just came in the mail, and I am trying to install it. What I am having problem is the serial number. As I put the serial number in it says that this is an updated serial number and it needs the previous serial number. I don't have that because this is the first light room I have.

    You purchased the wrong license. You should have purchased Lightroom at the full price. I don't know what the Amazon price is, but Adobe sells it for $149. You will have to contact Amazon and see if there is any way you can exchange for the right license.

  • I have the ICloud icon.  When I try to sign in using my Apple ID, the message says that the ID is valid but I don't have an account.  How do I get an an Icloud account?

    I have the ICloud icon on my PC - Windows 7 - and the program.  When I try to sign in using my Apple ID, the message says that the ID is valid but I don't have an account.  How do I get an an Icloud account?

    You can't create an iCloud account on your PC.  You have to first create an iCloud account on an iOS device (iPhone, iPad, iPod Touch) or Mac (running OS X Lion or higher).  After creating the account on one of these devices you can use the ID to sign into the account on your PC.

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