MY CC SUBSCRIPTION HAS BEEN SHUTDOWN – TOLD PAID BY ADOBE SUPPORT - UNABLE TO WORK

I am currently shut down by Adobe. I can't use any products on the Creative Cloud. Adobe has had a gun to my head for the past 7 days and just pulled the trigger. I am currently unable to work. I have used 3 credit cards with Adobe on this account and all have failed at some time over the years that creative cloud has been in existence with one having to be terminated because of the hack issue. I've spent 3 days with Adobe support this week and now I'm on my fourth day of several hours each day trying to get this solved. It started on December 12th when my auto payment wasn't accepted and I received an email to please update my payment information. I checked and nothing had changed and just re-entered the same correct information. The cloud apps still worked but I was getting the dreaded countdown timer. On December 15th I had 27 Days left. On December 15th on another machine I had 26 Days left. On December 16th, I didn't get the countdown timer on any machines. On December 17th, I had 25 days left. Then after speaking on the 4th day with Adobe Support (800-833-6687) and being assured that everything is fine, ignore the timer, your payment has gone through and been accepted, I received an email from Adobe Creative Cloud that my Creative Cloud membership has transitioned from Paid to Free. What happened to the 25 days I had 4 hours ago? That made me have to call Adobe Support again that day and listen to another agent (names are available if needed) tell me that everything is fine your payment has gone through ignore all emails and messages. I will check back with you tomorrow to make sure all is ok.
December 18th - TODAY MY CREATIVE CLOUD ACCESS HAS BEEN SHUT DOWN. That means none of the Adobe applications will work. All that happens is the Application Manager opens with the countdown timer two big red 00's saying "Please Check Your Billing Info." anytime I try to open an Adobe application This means nothing works. I can't perform any business design functions. NO ACCESS TO CLIENT FILES ON THE CLOUD. Supposedly you have 30 days to take care of billing problems. I went from 25 days to 0 days in one day. Shutdown. The Adobe Customer Service Agent has not called back yet today. By the way my bank paid Adobe $53.14 on December 15th. Adobe also charged a temporary authorization on December 17th of $1.00. It's very hard to keep my true feelings suppressed about the past 6 days events.
Thanks for the special holiday present Adobe.

This is an open forum with a mix of program users and Adobe staff, not Adobe support... you need Adobe support
Adobe contact information - http://helpx.adobe.com/contact.html may help
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

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Hi Tom,
I see that is was canceled back in August. Would you please Contact Customer Care via Chat or phone, so that an Customer Care agent can help you get this straightened out.
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Hi,
I got the following message " Your subscription has been suspended as you have exceeded your allocated free minutes. Your free minutes will start again on DEC 3, 2011"
I did new payment in Nov 30 2011 and subscription still suspended.
Thanks

Subscription minutes are reset based on first payment date & time. Your minutes will be reset today, but 19:34GMT as this is when it was purchased.
http://wwp.greenwichmeantime.com/
Recurring payment was taken on the 30th since recurring payments are taken always 3 days before in order avoid any possible delays.
Andre
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

OIM 9102: the Scheduler has been shutdown

Hi,
I am updating the Ad connector task for groups lookup reconciliation after a fresh installation of the connector.
I get always this message: The Scheduler has been shutdown.
How can I get rid of this problem?
The connector works fine, I can provision the user in AD.
Thanks much.
09-09-29 12:21:28,812 ERROR [XELLERATE.SCHEDULER] Class/Method: QuartzSchedulerImpl/updateScheduledTask encounter some problems: The Scheduler has been shutdown.
org.quartz.SchedulerException: The Scheduler has been shutdown.
     at org.quartz.core.QuartzScheduler.validateState(QuartzScheduler.java:536)
     at org.quartz.core.QuartzScheduler.getJobDetail(QuartzScheduler.java:1162)
     at org.quartz.impl.StdScheduler.getJobDetail(StdScheduler.java:534)
     at com.thortech.xl.scheduler.core.quartz.QuartzSchedulerImpl.updateScheduledTask(Unknown Source)
     at com.thortech.xl.scheduler.ejb.SchedulerControllerBean.updateScheduledTask(Unknown Source)
     at com.thortech.xl.scheduler.beans.SchedulerControllerSession.updateScheduledTask(Unknown Source)
     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
     at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:597)
     at org.jboss.invocation.Invocation.performCall(Invocation.java:359)
     at org.jboss.ejb.StatelessSessionContainer$ContainerInterceptor.invoke(StatelessSessionContainer.java:237)
     at org.jboss.resource.connectionmanager.CachedConnectionInterceptor.invoke(CachedConnectionInterceptor.java:158)
     at org.jboss.ejb.plugins.StatelessSessionInstanceInterceptor.invoke(StatelessSessionInstanceInterceptor.java:169)
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     at org.jboss.ejb.plugins.LogInterceptor.invoke(LogInterceptor.java:205)
     at org.jboss.ejb.plugins.ProxyFactoryFinderInterceptor.invoke(ProxyFactoryFinderInterceptor.java:138)
..

thanks, the problem was a missing package required from the SJDS connector (which must be installed as required from the manual). The problem is that I first installed both connectors and then proceed with configuration of AD connector...
Regards.

The Scheduler has been shutdown .. Issue

Hi Guys ,
I am on OIM Websphere + OIM 9102 and when i am trying to save the task scheduler it throws the below excpetion .
Any idea ??
ERROR WebContainer : 4 XELLERATE.SCHEDULER - Class/Method: QuartzSchedulerImpl/isTaskAlreadyPresent encounter some problems: The Scheduler has been shutdown.
org.quartz.SchedulerException: The Scheduler has been shutdown.
at org.quartz.core.QuartzScheduler.validateState(QuartzScheduler.java:498)
at org.quartz.core.QuartzScheduler.getJobDetail(QuartzScheduler.java:1063)
at org.quartz.impl.StdScheduler.getJobDetail(StdScheduler.java:485)
at com.thortech.xl.scheduler.core.quartz.QuartzSchedulerImpl.isTaskAlreadyPresent(Unknown Source)
at com.thortech.xl.scheduler.deployment.webapp.SchedulerInitServlet.initializeScheduler(Unknown Source)
at com.thortech.xl.scheduler.deployment.webapp.SchedulerInitServlet.startScheduler(Unknown Source)
at com.thortech.xl.scheduler.deployment.webapp.SchedulerInitServlet.service(Unknown Source)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1146)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:592)
Thanks
Suren

Hi,
I am also getting the same error.
I have written a java code for scheduler and created a jar file which contains two classes and have put it into the Schedule Task Folder.
When i try to create the scheduler and save it, it throws the below error.
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org.quartz.SchedulerException: The Scheduler has been shutdown.
at org.quartz.core.QuartzScheduler.validateState(QuartzScheduler.java:498)
at org.quartz.core.QuartzScheduler.scheduleJob(QuartzScheduler.java:542)
at org.quartz.impl.StdScheduler.scheduleJob(StdScheduler.java:220)
at com.thortech.xl.scheduler.core.quartz.QuartzSchedulerImpl.insertScheduledTask(Unknown Source)
at com.thortech.xl.scheduler.ejb.SchedulerControllerBean.insertScheduledTask(Unknown Source)
at com.thortech.xl.scheduler.beans.SchedulerControllerSession.insertScheduledTask(Unknown Source)
at com.thortech.xl.scheduler.beans.SchedulerController_z4f4d2_EOImpl.insertScheduledTask(SchedulerController_z4f4d2_EOImpl.java:76)
at com.thortech.xl.dataobj.tcTSK.insertSchedulerData(Unknown Source)
at com.thortech.xl.dataobj.tcTSK.eventPostInsert(Unknown Source)
at com.thortech.xl.dataobj.tcDataObj.insert(Unknown Source)
at com.thortech.xl.dataobj.tcDataObj.save(Unknown Source)
at com.thortech.xl.dataobj.tcTableDataObj.save(Unknown Source)
at com.thortech.xl.ejb.databeansimpl.tcDataObjectBase.save(Unknown Source)
at com.thortech.xl.ejb.beans.tcTSK_3hvicq_EOImpl.save(tcTSK_3hvicq_EOImpl.java:2003)
at com.thortech.xl.ejb.beans.tcTSK_3hvicq_EOImpl_WLSkel.invoke(Unknown Source)
at weblogic.rmi.internal.activation.ActivatableServerRef.invoke(ActivatableServerRef.java:85)
at weblogic.rmi.internal.BasicServerRef$1.run(BasicServerRef.java:477)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:363)
at weblogic.security.service.SecurityManager.runAs(Unknown Source)
at weblogic.rmi.internal.BasicServerRef.handleRequest(BasicServerRef.java:473)
at weblogic.rmi.internal.wls.WLSExecuteRequest.run(WLSExecuteRequest.java:118)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:173)
ERROR,21 Jun 2010 10:00:28,521,[XELLERATE.SERVER],Class/Method: tcTSK/insertSchedulerData encounter some problems: The Scheduler has been shutdown.
com.thortech.xl.scheduler.exception.SchedulerGenericException: The Scheduler has been shutdown.
at com.thortech.xl.scheduler.core.quartz.QuartzSchedulerImpl.insertScheduledTask(Unknown Source)
at com.thortech.xl.scheduler.ejb.SchedulerControllerBean.insertScheduledTask(Unknown Source)
at com.thortech.xl.scheduler.beans.SchedulerControllerSession.insertScheduledTask(Unknown Source)
at com.thortech.xl.scheduler.beans.SchedulerController_z4f4d2_EOImpl.insertScheduledTask(SchedulerController_z4f4d2_EOImpl.java:76)
at com.thortech.xl.dataobj.tcTSK.insertSchedulerData(Unknown Source)
at com.thortech.xl.dataobj.tcTSK.eventPostInsert(Unknown Source)
at com.thortech.xl.dataobj.tcDataObj.insert(Unknown Source)
at com.thortech.xl.dataobj.tcDataObj.save(Unknown Source)
at com.thortech.xl.dataobj.tcTableDataObj.save(Unknown Source)
at com.thortech.xl.ejb.databeansimpl.tcDataObjectBase.save(Unknown Source)
at com.thortech.xl.ejb.beans.tcTSK_3hvicq_EOImpl.save(tcTSK_3hvicq_EOImpl.java:2003)
at com.thortech.xl.ejb.beans.tcTSK_3hvicq_EOImpl_WLSkel.invoke(Unknown Source)
at weblogic.rmi.internal.activation.ActivatableServerRef.invoke(ActivatableServerRef.java:85)
at weblogic.rmi.internal.BasicServerRef$1.run(BasicServerRef.java:477)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:363)
at weblogic.security.service.SecurityManager.runAs(Unknown Source)
at weblogic.rmi.internal.BasicServerRef.handleRequest(BasicServerRef.java:473)
at weblogic.rmi.internal.wls.WLSExecuteRequest.run(WLSExecuteRequest.java:118)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:173)
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org.quartz.SchedulerException: The Scheduler has been shutdown.
at org.quartz.core.QuartzScheduler.validateState(QuartzScheduler.java:498)
at org.quartz.core.QuartzScheduler.scheduleJob(QuartzScheduler.java:542)
at org.quartz.impl.StdScheduler.scheduleJob(StdScheduler.java:220)
at com.thortech.xl.scheduler.core.quartz.QuartzSchedulerImpl.insertScheduledTask(Unknown Source)
at com.thortech.xl.scheduler.ejb.SchedulerControllerBean.insertScheduledTask(Unknown Source)
at com.thortech.xl.scheduler.beans.SchedulerControllerSession.insertScheduledTask(Unknown Source)
at com.thortech.xl.scheduler.beans.SchedulerController_z4f4d2_EOImpl.insertScheduledTask(SchedulerController_z4f4d2_EOImpl.java:76)
at com.thortech.xl.dataobj.tcTSK.insertSchedulerData(Unknown Source)
at com.thortech.xl.dataobj.tcTSK.eventPostInsert(Unknown Source)
at com.thortech.xl.dataobj.tcDataObj.insert(Unknown Source)
at com.thortech.xl.dataobj.tcDataObj.save(Unknown Source)
at com.thortech.xl.dataobj.tcTableDataObj.save(Unknown Source)
at com.thortech.xl.ejb.databeansimpl.tcDataObjectBase.save(Unknown Source)
at com.thortech.xl.ejb.beans.tcTSK_3hvicq_EOImpl.save(tcTSK_3hvicq_EOImpl.java:2003)
at com.thortech.xl.ejb.beans.tcTSK_3hvicq_EOImpl_WLSkel.invoke(Unknown Source)
at weblogic.rmi.internal.activation.ActivatableServerRef.invoke(ActivatableServerRef.java:85)
at weblogic.rmi.internal.BasicServerRef$1.run(BasicServerRef.java:477)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:363)
at weblogic.security.service.SecurityManager.runAs(Unknown Source)
at weblogic.rmi.internal.BasicServerRef.handleRequest(BasicServerRef.java:473)
at weblogic.rmi.internal.wls.WLSExecuteRequest.run(WLSExecuteRequest.java:118)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:173)
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java.lang.Exception: Rollback Executed From
at com.thortech.xl.dataaccess.tcDataBase.rollbackTransaction(Unknown Source)
at com.thortech.xl.dataobj.tcDataObj.rollback(Unknown Source)
at com.thortech.xl.dataobj.tcDataObj.doRollback(Unknown Source)
at com.thortech.xl.dataobj.tcDataObj.save(Unknown Source)
at com.thortech.xl.dataobj.tcTableDataObj.save(Unknown Source)
at com.thortech.xl.ejb.databeansimpl.tcDataObjectBase.save(Unknown Source)
at com.thortech.xl.ejb.beans.tcTSK_3hvicq_EOImpl.save(tcTSK_3hvicq_EOImpl.java:2003)
at com.thortech.xl.ejb.beans.tcTSK_3hvicq_EOImpl_WLSkel.invoke(Unknown Source)
at weblogic.rmi.internal.activation.ActivatableServerRef.invoke(ActivatableServerRef.java:85)
at weblogic.rmi.internal.BasicServerRef$1.run(BasicServerRef.java:477)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:363)
at weblogic.security.service.SecurityManager.runAs(Unknown Source)
at weblogic.rmi.internal.BasicServerRef.handleRequest(BasicServerRef.java:473)
at weblogic.rmi.internal.wls.WLSExecuteRequest.run(WLSExecuteRequest.java:118)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:173)
I am giving the correct class name in the scheduler along with the correct package structure.
Please help if someone has found any solution over this.
Thanks.

Your subscription has been suspended as you have e...

Hello,
My subscription has been suspended due this Fair Usage Policy. My subscription on May 03-5-2012 and my account suspended 12-5-2012. How many for long time is suspended my subscription, please tell me answer. This message is still "Your subscription has been suspended as you have exceeded the fair usage policy for today, try again tommorow".
..Still again I am trying to connect on 13 May 2012 but still same message is coming ".........try again tommorow,
Please help me call is very urgent for me
Regard's
Manoj Srivastava

I think you may need to contact customer service regarding that matter. Just open the link pasted below to see the instructions on how to get in touch with customer service -
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
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MY CC SUBSCRIPTION HAS BEEN SHUTDOWN – TOLD PAID BY ADOBE SUPPORT - UNABLE TO WORK

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