My cd and dvd will not play

my cd and dvd will not play

Ah, I'm sorry! I think I misunderstood your second post. Open the Start Menu and click "Computer." A window should open that shows the drives in your computer. Is one of the icons your DVD drive? What drive letter is it? Is the the D: drive?
Put a disc in the computer. Tell me a little about the disc. Is it a CD or a DVD? Is it a retail version of something or is it a homemade, recorded disc? Is it computer data (such as an application, game, or documents), a music CD, or a movie?
Once the disc is in the computer, right-click on the disc drive in the Computer window we opened and select "Open." What happens?
- Peter

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